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Hotel Ambassador

4.0 star property
Pet-friendly Bern hotel with full-service spa, connected to a shopping center

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Photo gallery for Hotel Ambassador

Comfort Room | 1 bedroom, hypo-allergenic bedding, minibar, in-room safe
Meeting facility
Restaurant
Indoor pool, open 8 AM to 11 PM, sun loungers
Exterior
Hotel Ambassador puts you within a 10-minute drive of Wankdorf Stadium. Guests can grab a bite to eat at the coffee shop/cafe or visit the spa to be pampered with hot stone massages or reflexology. An indoor pool, a bar/lounge, and a fitness center are other features. Fellow travelers love the helpful staff.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Spa
  • Electric vehicle charging point
  • Pool
  • Bar
  • Free parking
  • Gym

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Full-service spa
  • Indoor pool
  • Breakfast available
  • Fitness center
  • Sauna
  • Free use of bicycles
  • 24-hour room service
  • Coffee shop/cafe
  • 24-hour business center
  • Business center

Feel at home (6)

  • Private bathroom
  • Television
  • Garden
  • Terrace
  • Daily housekeeping
  • Laundry facilities
The current price is CNY1,355
CNY1,508 total
includes taxes & fees
Aug 17 - Aug 18

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Panoramic Single Room

Panoramic Single Room | 1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Panoramic Single Room

Highlights

Soundproofed
Air conditioning
Smart TV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
Separate bedroom
Hair dryer
  • Sleeps 2
  • 1 Queen Bed

View all photos for Panoramic Double Room

Panoramic Double Room | 1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Panoramic Double Room

8.0 out of 10
Very good
(1 review)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Smart TV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
Separate bedroom
  • Sleeps 3
  • 2 Twin Beds

View all photos for Comfort Room

Comfort Room | 1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Comfort Room

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Smart TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
Blackout drapes/curtains
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Single Room

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Single Room

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Soundproofed
Air conditioning
Smart TV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
Separate bedroom
Hair dryer
  • Sleeps 2
  • 1 Twin Bed

View all photos for Double Room

Double Room | 1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Double Room

8.4 out of 10
Very good
(5 reviews)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Smart TV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
Separate bedroom
  • Sleeps 3
  • 2 Twin Beds

View all photos for Triple Room

Smart TV

Triple Room

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Smart TV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
Separate bedroom
  • Sleeps 3
  • 3 Twin Beds

View all photos for Quadruple Room

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Quadruple Room

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Soundproofed
Air conditioning
Smart TV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
Separate bedroom
Hair dryer
  • Sleeps 4
  • 3 Twin Beds and 1 Twin Murphy Bed

Similar properties

Exterior

Novotel Bern Expo

  • Pet friendly
  • Parking available
  • Free WiFi
  • Restaurant
8.8 out of 10, Excellent, 165 reviews
The price is CNY1,419
CNY1,599 total
includes taxes & fees
Aug 17 - Aug 18
Novotel Bern Expo
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About the neighborhood

Map
Seftigenstrasse 99, Bern, BE, 3007

What's nearby

  • Federal Palace - 3 min drive - 1.4 km
  • Berner Munster - 4 min drive - 1.8 km
  • Bern Rose Garden - 5 min drive - 2.8 km
  • Bern Expo - 8 min drive - 5.2 km
  • Wankdorf Stadium - 8 min drive - 5.5 km

Getting around

  • Bern (BRN-Belp) - 16 min drive
  • Koeniz Wabern bei Bern Station - 12 min walk
  • Bern (ZDJ-Bern Railway Station) - 23 min walk
  • Bern Station - 24 min walk

Restaurants

  • ‪Restaurant Dampfzentrale - ‬12 min walk
  • ‪Gaskessel - ‬9 min walk
  • ‪Dampfzentrale Bern - ‬12 min walk
  • ‪Aarebar Bern - ‬9 min walk
  • ‪Chu Garden - ‬8 min walk

About this property

Hotel Ambassador

Hotel Ambassador puts you within a 10-minute drive of Wankdorf Stadium. Guests can grab a bite to eat at the coffee shop/cafe or visit the spa to be pampered with hot stone massages or reflexology. An indoor pool, a bar/lounge, and a fitness center are other features. Fellow travelers love the helpful staff.

Languages

English, French, German, Italian, Japanese, Spanish

More about this property

VISIBILITY

At a glance

Hotel size

    • 97 rooms
    • Arranged over 7 floors

Arriving/Leaving

    • Check-in start time: 2:00 PM; Check-in end time: anytime
    • Minimum check-in age: 18
    • Check-out time is noon
    • Contactless check-out available

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Pets

    • Pets allowed*
    • Service animals welcome

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • Free covered onsite self parking
    • Wheelchair-accessible parking on site
    • Electric vehicle charging point on site

Other information

    • Smoke-free property
LOB_HOTELS

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • 24-hour room service

Working away

  • 24-hour business center
  • Meeting rooms
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Free bicycle rentals
  • Bike storage
  • Pool loungers

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fitness center
  • An indoor pool
  • Bicycle parking
  • Full-service spa
  • Sauna
  • At least 80% of food locally-sourced
  • Vegetarian dining options
  • Double-glazed windows
  • At least 80% lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Banquet hall
  • Reception hall

Accessibility

  • Wheelchair accessible
  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
ROOM

Room amenities

Be entertained

  • Smart television

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Electric kettle
  • Bathrobes and slippers
  • Iron/ironing board (on request)

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe
  • LED light bulbs
STAR_OUTLINE

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include hot stone massages and sports massages. The spa is equipped with a sauna. A variety of treatment therapies are provided, including reflexology. The spa is open daily.
MONETIZATION_ON

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: CHF 1.40 per person, per night. This tax does not apply to children under 16 years of age.
  • Tourism fee: CHF 4.30 per person, per night

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately CHF 9.50 to 22 per person

Children & extra beds

  • Rollaway beds are available for CHF 20.0 per night

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of CHF 10 per pet, per night

Pool, spa, & gym (if applicable)

  • Pool access available from 8 AM to 11 PM
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Only registered guests are allowed in the guestrooms.
This property uses solar energy.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, JCB International, Union Pay
Cashless transactions are available.

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Also known as

Ambassador Bern
Ambassador Bern Hotel
Ambassador Hotel Bern
Bern Ambassador
Bern Ambassador Hotel
Bern Hotel Ambassador
Hotel Ambassador Bern
Hotel Bern Ambassador
Hotel Ambassador SPA Bern
Hotel Ambassador Bern
Hotel Ambassador Hotel
Hotel Ambassador Hotel Bern
HELP_OUTLINE

Frequently asked questions

Does Hotel Ambassador offer free cancellation for a full refund?

Yes, Hotel Ambassador does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Hotel Ambassador?

Yes, there's an indoor pool. Guests have pool access from 8 AM to 11 PM.

Are pets allowed at Hotel Ambassador?

Yes, pets are welcome. There's a charge of CHF 10 per pet, per night. Service animals are exempt from fees.

Is parking offered on site at Hotel Ambassador?

Yes, there's free self parking. Electric vehicle charging is available.

What are the check-in and check-out times at Hotel Ambassador?

Check-in start time: 2:00 PM; Check-in end time: anytime. Check-out time is noon. Contactless check-out is available.

Is there an onsite casino at Hotel Ambassador?

No, this hotel doesn't have a casino, but Jackpot Spielcasino Bern (6-min drive) is nearby.

What is there to do at Hotel Ambassador and nearby?

Have fun during the warmer months with activities such as cycling. Indulge in a treatment at the spa and enjoy a swim in the indoor pool. Hotel Ambassador also has a sauna and a fitness center, as well as a garden.

Are there restaurants at or near Hotel Ambassador?

Yes, there's an onsite restaurant.

What's the area around Hotel Ambassador like?

Hotel Ambassador is a short 14-minute walk from Freibad Marzili and 18 minutes' walk from Bern Natural History Museum.

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Hotel Ambassador Reviews

Reviews

8.2

Very Good

8.8/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Popular mentions

Location
Room
Service staff
Air conditioning

What guests liked

  • The breakfast buffet was great with a good selection of food. (3 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10 Excellent

Very clean & Nice Hotel. staff is very helpful and friendly. rooms are nice and comfortable.
Pooja, 3-night trip

10/10 Excellent

Professional receptionists and clean stylish hotel
Wei, 1-night trip

10/10 Excellent

The hotel staff were friendly. The breakfast was very good.
Sharon, 2-night trip

8/10 Good

Good reasonable place to stay in Bern, great also that only 70m from a Sixt rental car to explore Interlaken.
Allen, 2-night trip

10/10 Excellent

We had a lovely balcony overlooking the road. Very small elevator. Nice and quiet courtyard. It was easy to navigate public transit from this location. There are restaurants within walking distance. There was sometimes a weird smell in our room but other than that we had a very lovely stay here.
Kristi, 2-night trip

8/10 Good

Good location, friendly and helpful staff. Comfortable beds. Spa is small but clean and so nice to have the facilities to myself every morning.
Christine, 4-night trip

8/10 Good

Good sold accommodations.
Keith, 2-night trip

4/10 Poor

The room was clean and offered a nice view, but that’s about it. Everything else was disappointing, especially considering the high price...definitely not worth it. The breakfast was of very poor quality. This hotel definitely does not meet the standards of a 4-star establishment. Thanks nonetheless to the reception staff, who were kind and professional
Johan, 1-night trip

6/10 Okay

Japanese restaurant top
Alberto, 1-night trip

10/10 Excellent

Enjoyes staying & was relaxing.
Nandish, 1-night trip

10/10 Excellent

Great location. Friendly staff.
Elisa, 4-night trip

10/10 Excellent

It was nice an clean
Azam, 1-night trip

8/10 Good

Bern trip

Great breakfast buffet. Great location close to tram heading to Bern and other Swiss major cities via train. Helpful staff as well.
Filipinas, 2-night trip

8/10 Good

Great value for money
1-night trip

10/10 Excellent

Easy to access many different sites around Bern without needing a car.
Karen, 1-night trip

10/10 Excellent

They have good air conditioning for the room during my stay, outside is hot temperate , just next to the tram stop.
Daniel, 2-night trip

10/10 Excellent

Very clean!
Roxana, 1-night trip

10/10 Excellent

Free parking was great and tram stop just outside to get into Berm centre worked well using complimentary travel pass. Restaurant menu was limited and a bit pricey but food was excellent quality and beautifully presented. Soa facilities good but would have been helpful to be told we had to collect towels from reception in advance of heading down to use it. Staff very helpful.
Sara, 1-night trip

8/10 Good

Excellent!
Esmeralda A., 3-night trip

2/10 Terrible

It’s not even 2 star property not sure why it says it’s a 4 star. For this price many other and better option
Dinesh, 1-night trip

4/10 Poor

The hotel itself is ok, but it is unacceptable for a place for which you pay more than $200 not to have usable internet. First of all (we were in room 511, at the end of the corridor), we could barely catch wifi (2 bars), and even moving closely to the door or opening the door to the corridor internet clocked in with a horrible Ping of 318 ms (should be 5 ms!), and download about 10 Mbps and upload about 3 Mbps. Due to the horrible Ping delay, we could not use internet at all, and had to use our USA roaming at a great expense to perform our work. We called the reception, where a lady simply said there was nothing they could do about it. In the morning it was a little better, I suppose she could have at least tried to reboot their modem, but at 10 pm she was too lazy or ignorant to do it. It's sad the hotel regularly increases prices with the times but keeps their 10-year old trashy Monsoon internet service. Only go to that hotel if you don't use internet.
Diego, 1-night trip

10/10 Excellent

Nettes Hotel zu fairem Preis. Sauber, modern, alles gut. Besonders positiv fanden wir, dass man mit dem Aufenthalt freie Fahrt mit dem ÖPNV erhält und so in ein paar Minuten mit der Tram in der Altstadt ist. Das alles per Mail und App vorab. Außerdem konnten wir unser e-Auto in der Garage laden (gg. Gebühr natürlich) ohne Standzeitbegrenzung; also kein Umparken.
Max, 1-night trip

8/10 Good

Nicole, 1-night trip

2/10 Terrible

Fabian, 1-night trip

8/10 Good

Irène, 1-night trip