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Aparthotel

ONTO Tonalá Mexico City

4.0 star property
Aparthotel with restaurant, near Paseo de la Reforma

Choose dates to view prices

In the heart of Mexico City, ONTO Tonalá Mexico City offers a vibrant retreat. Relax on the rooftop terrace or unwind with outdoor entertainment options. With helpful multilingual staff, smoke-free premises and free in-room WiFi your stay is sure to be a memorable experience.
VIP Access

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Airport transfer
  • Kitchenette
  • Laundry facilities
  • Pet friendly
  • Free WiFi
  • Air conditioning

Main amenities (12)

  • 44 smoke-free apartments
  • Daily housekeeping
  • Restaurant
  • Rooftop terrace
  • Breakfast available
  • Fitness center
  • Free use of bicycles
  • Room service
  • Spa services
  • Airport shuttle
  • 24-hour front desk
  • Coffee/tea in a common area

Feel at home (6)

  • Free cribs/infant beds
  • Kitchenette
  • Private bathroom
  • Separate dining area
  • Separate sitting area
  • Garden
The current price is CNY1,475
CNY1,763 total
includes taxes & fees
May 29 - May 30

Room options

View all photos for Apartment (A)

Apartment (A) | 1 bedroom, premium bedding, down comforters, free minibar items

Apartment (A)

  • 53 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Apartment (B)

Apartment (B) | Living area | 55-inch Smart TV with digital channels, Netflix, streaming services

Apartment (B)

  • 55 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Apartment (C)

Apartment (C) | 1 bedroom, premium bedding, down comforters, free minibar items

Apartment (C)

  • 52 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Apartment (D)

Apartment (D) | 1 bedroom, premium bedding, down comforters, free minibar items

Apartment (D)

10.0 out of 10
Exceptional
(1 review)
  • 55 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

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About the neighborhood

Map
15 Tonalá Roma Norte, Mexico City, CDMX, 06700

What's nearby

  • MUCA Roma - 2 min walk - 0.2 km
  • Centro Cultural El Punto - 2 min walk - 0.2 km
  • Cibeles Fountain - 5 min walk - 0.5 km
  • Paseo de la Reforma - 12 min walk - 1.0 km
  • Angel of Independence Monument - 12 min walk - 1.0 km

Getting around

  • Benito Juarez International Airport (MEX) - 27 min drive
  • Santa Lucía, Mexico (NLU-Felipe Ángeles Intl.) - 58 min drive
  • Toluca, Estado de Mexico (TLC-Toluca Intl.) - 69 min drive
  • Mexico City Buenavista Station - 6 min drive
  • Mexico City Fortuna Station - 9 min drive
  • Tlalnepantla de Baz Station - 16 min drive
  • Insurgentes Station - 3 min walk
  • Sevilla Station - 12 min walk
  • Cuauhtemoc Station - 15 min walk
  • Airport shuttle (surcharge)

Restaurants

  • ‪Puerto Viejo - ‬2 min walk
  • ‪LadyBoy - ‬2 min walk
  • ‪Smashy’s - ‬3 min walk
  • ‪Carnitas "El Güero - ‬2 min walk
  • ‪Esquites Durango - ‬2 min walk

About this property

ONTO Tonalá Mexico City

  • ONTO Tonalá Mexico City features a rooftop terrace and puts you within a 15-minute walk of Paseo de la Reforma and Angel of Independence Monument. Guests can grab a bite to eat at the restaurant, or indulge in massages, facials, or body scrubs. A fitness center and free bike rentals are offered, and apartments get the details right with premium bedding and rainfall showerheads. Fellow travelers love the helpful staff. The property is just a short walk to public transportation: Insurgentes Station is 3 minutes and Sevilla Station is 12 minutes.

At a glance

DONE

Property size

    • 44 apartments
    • Arranged over 12 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: anytime
    • Minimum check-in age: 18
    • Check-out time is noon
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
    • Guests will receive an email within 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
PETS

Pets

    • Pets allowed (dogs and cats only, 1 total)*
    • Service animals welcome
    • Pets must be supervised
    • Food and water bowls available
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms (speed: 250+ Mbps (good for 3–5 people or up to 10 devices))
LOCAL_PARKING

Parking

    • Offsite parking within 1640 ft (USD 18 per day)
DONE

Transfers

    • Airport shuttle on request (available 24 hours)*
VPN_KEY

Other information

    • Smoke-free property

Property amenities

Pool/Spa

  • Massages
  • Spa services
  • Body treatments
  • Body scrubs
  • Manicures and pedicures
  • Hydrotherapy
  • Facials

Internet

  • Free WiFi, with speed of 250+ Mbps (good for 3–5 people or up to 10 devices)

Parking and transportation

  • Offsite parking within 1640 ft (USD 18 per day)
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request

Family friendly

  • Free crib/infant bed

Restaurants on site

  • TüT

Kitchenette

  • Refrigerator (mini)
  • Microwave
  • Espresso maker
  • Cookware/dishes/utensils
  • Blender
  • Water dispenser
  • Griddle
  • Toaster

Dining

  • Cooked-to-order breakfast available for a fee daily 8:00 AM–noon: USD 22 for adults and USD 22 for children
  • 1 restaurant
  • Dining table
  • Stocked minibar (select free items)
  • Coffee/tea in a common area
  • Room service available

Bedrooms

  • Premium bedding
  • Down comforter
  • Hypo-allergenic bedding
  • Bed sheets provided

Bathrooms

  • Shower
  • Rainfall showerhead
  • Toothbrush and toothpaste (on request)
  • Slippers
  • Toilet paper
  • Eco-friendly toiletries
  • Hair dryer
  • Soap
  • Designer toiletries
  • Towels provided

Living spaces

  • Dining room
  • Sitting area

Entertainment

  • 55-inch Smart TV with digital service
  • Netflix
  • Streaming services

Outdoor areas

  • Rooftop terrace
  • Garden
  • Outdoor furniture
  • Outdoor entertainment area

Laundry

  • Dry cleaning/laundry service
  • Near laundromat

Comfort

  • Air conditioning

Pets

  • Service animals exempt from fees
  • Pet friendly
  • USD 27 per accommodation per night
  • 1 total pets
  • Welcoming cats and dogs only
  • Food and water bowls are available

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Elevator door width (inches): 39
  • Front entrance ramp
  • Soundproofing
  • Tile flooring in public areas
  • Tile flooring in room
  • Visual fire alarm
  • Well-lit path to entrance
  • Smoke-free property

Services and conveniences

  • Concierge services
  • Tour/ticket assistance
  • Daily housekeeping
  • Multilingual staff
  • Window screens
  • Electrical adapters/chargers
  • Iron/ironing board
  • Luggage storage
  • Blackout drapes/curtains
  • Laptop-compatible safe

Location highlights

  • Near a metro station
  • Near a train station
  • In the shopping district
  • In the entertainment district
  • Near a health or beauty spa
  • Near a hospital
  • Near outlet shopping

Things to do

  • Fitness center
  • Fitness facilities nearby (free access)
  • Nature reserve
  • Free bicycle rentals on site
  • Casino nearby

Safety features

  • Carbon monoxide detector installed (host has indicated there is a carbon monoxide detector on the property)
  • Smoke detector installed (host has indicated there is a smoke detector on the property)
  • Fire extinguisher
  • Security system
  • Outdoor lighting

General

  • 44 rooms
  • 12 floors
  • 1 building
  • Built in 2023
  • Individually decorated

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. Services include facials, body scrubs, body treatments, and manicures and pedicures. A variety of treatment therapies are provided, including hydrotherapy.

Dining

TüT - Onsite coffee shop.

Fees & policies

Refundable deposits

  • Deposit: USD 200 per accommodation, per stay

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of approximately USD 22 for adults and USD 22 for children
  • Airport shuttle service is offered for an extra charge of USD 85 per vehicle (one-way, maximum occupancy 4)

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 27 per accommodation (may vary based on length of stay)

Parking

  • Parking is available nearby and costs USD 18 per day (1640 ft away)

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Some water is reused through a grey water recycling system.
Host has indicated there is a carbon monoxide detector on the property.
Host has indicated there is a smoke detector on the property.
Guests can rest easy knowing there's a fire extinguisher, a security system and outdoor lighting on site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express

Also known as

Onto Tonala Mexico City
ONTO Tonalá in Roma Norte
ONTO at Tonalá Mexico City
ONTO Tonalá Mexico City Aparthotel
ONTO Tonalá Mexico City Mexico City

Frequently asked questions

Does ONTO Tonalá Mexico City offer free cancellation for a full refund?

Yes, ONTO Tonalá Mexico City does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at ONTO Tonalá Mexico City?

Yes, cats and dogs are welcome, with a limit of 1 total. There's a charge of USD 27 per accommodation, per night. Service animals are exempt from fees. Food and water bowls are available.

Is airport shuttle service offered by ONTO Tonalá Mexico City?

Yes, an airport shuttle is available. The charge is USD 85 per vehicle one-way.

What are the check-in and check-out times at ONTO Tonalá Mexico City?

Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is noon.

What is there to do at ONTO Tonalá Mexico City and nearby?

Have fun during the warmer months with activities such as cycling. Additional recreation nearby includes casino gaming. Enjoy amenities like a fitness center, spa services, and a garden.

Are there restaurants at or near ONTO Tonalá Mexico City?

Yes, there's an onsite restaurant, TüT.

Does ONTO Tonalá Mexico City have a kitchen or kitchenette?

Yes, there is a kitchenette which also includes a microwave, an espresso maker, and cookware.

What's the area around ONTO Tonalá Mexico City like?

ONTO Tonalá Mexico City is a short 3-minute walk from Insurgentes Station and 12 minutes' walk from Paseo de la Reforma.

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Reviews

ONTO Tonalá Mexico City Reviews

8.8

Excellent

9.6

Cleanliness

8.6

Amenities

9.4

Property conditions & facilities

Popular mentions

Service staff
Neighborhoods
Room
Air conditioning
Building
Restaurant
Location

Reviews

Verified

10/10 Exceptional

True hidden gem in a great location, loved everything about this hotel, flats, breathtaking views from the rooftop and super friendly staff.
mohamed, 7-night trip
Verified

10/10 Exceptional

10/10 superb! Fantastic rooms, super clean and modern. Great location and amazing views from rooftop. Staff is extremely helpful and accommodating. I would personally like to shoutout Abraham at the front desk who made our stay very comfortable, he was super friendly and helpful.
Pavandeep, 4-night trip
Verified

10/10 Exceptional

Beautiful room, fully equipped kitchen and friendly staff! Great location, roof top terrace with free wifi and coffee. highly recommend this hotel, will definitely book again!
Nav, 4-night trip
Verified

10/10 Exceptional

Great staff
wolter, 1-night trip
Verified

10/10 Exceptional

Awesome design and location, walkable to everything . I had a room on the higher floor and it had fantastic views. The room was well appointed, had great toiletries, little knickknacks that made it feel like home. The inside/outside design of the staircase is beautiful and showcased the thoughtful design. Highly recommend and would gladly stay again.
mai khoi, 3-night trip
Verified

10/10 Exceptional

Onto Tonalá = fantastic communication from staff, walkable to restaurants in either Los Ciebles / Roma Norte / Juarez. Clean modern rooms.
Ryan, 1-night trip
Verified

10/10 Exceptional

Friendly front desk staff. The room itself was amazing with great views!
Lisa, 2-night trip
Verified

10/10 Exceptional

Great Roma Stay

We loved this room! It was cute, comfy, clean and smelled great. The location was ideal and we loved the rooftop garden- we had great views of the sunset each night.
Kamaria, 5-night trip
Verified

10/10 Exceptional

I had an excellent stay at this hotel! The staff was incredibly attentive and went above and beyond to ensure I had everything I needed. The location was perfect, with easy access to all the nearby attractions, stores, and cafes. I will definitely stay here again on my next visit!
Anneliese, 4-night trip
Verified

10/10 Exceptional

Friendly staff and beautiful property. Will definitely be back
Philip, 1-night trip
Verified

10/10 Exceptional

Staff was excellent
Joseph, 5-night trip
Verified

10/10 Exceptional

Super clean and accommodating. The area is full of dining options.
Verified

10/10 Exceptional

Great and safe location

My stay here was wonderful. I highly recommend Onto if you are traveling to Mexico City because it’s near everything. All you have to do is walk out your door and you’re welcomed by a nice neighborhood, walking distance to restaurants and shopping. I also felt super safe here and there is security 24/7. Diego and Chris at the front desk are wonderful and very helpful. I would definitely go back and stay at this location. The only downfall is that they don’t offer double bed options.
Marci, 3-night trip
Verified

10/10 Exceptional

Newer property had lots of space, comfy beds and attentive service. We felt so well cared for, especially by Elaina our maid. She was so attentive to details. The location is very walkable to restaurants in Roma Norte. A very wonderful stay. Highly recommended.
Eugene, 5-night trip
Verified

10/10 Exceptional

An extraordinarily unique, modern 'boutique' hotel, in an excellent location at the edge of the lively and highly popular Roma Norte neighbourhood. A new building with a high level of design and good amenities, with friendly efficient reception staff, and an excellent cleaning staff.
David, 7-night trip
Verified

10/10 Exceptional

Fabulous!! Such a wonderful stay at Onto Tonalá. From checkin to check out lead concierge Israel and his team were white glove service, always available and making sure we were taken care of. The rooms and amenities are beautiful, stylish and clean. The neighborhood so cute. Highly recommend.
hollie, 2-night trip
Verified

8/10 Very good

Beautiful Hotel - needs A/C

The rooms and building were beautifully designed, and the staff was friendly and helpful. The building really needs air conditioning. It stuffy in our room during the day even though it is winter and the weather is not warm.
Katie, 4-night trip
Verified

8/10 Very good

Onto is a very beautiful hotel in a great area. The staff is friendly and does their best to make sure you are comfortable. They have full time security which is consoling. My only gripe is there is no heating and air but that's pretty standard for CDMX, also it's next to a very busy street so if noise bothers you beware. I would stay here again on the highest floor!
Daniel, 5-night trip
Verified

6/10 Good

The ONTO property was very nicely appointed and the staff was beyond kind. The only big downside was it was very hot while we were there in March and there was no AC so we had to sleep with the windows open and it was super loud outside, especially at night. There's a club nearby and it was going all night long. Additionally, there were no screens on the windows so mosquitos got in and ate us alive all night.
Eric, 3-night trip
Verified

8/10 Very good

Pros: Very friendly staff (Israel and Manuel at front desk were both pleasant to work with), nice interior design with big windows and modern decor, full kitchen with basic appliance, convenience location, etc. Cons: The water shield of the shower is bad - water leaked everywhere on the bathroom floor and will gradually damage the floor/wall. The bathroom had a terrible sewage odor during my entire stay so I had to keep the bathroom door shut.
Verified

10/10 Exceptional

Perfect apartment hotel to fall in love with CDMX

We had a panomaric apartment and it was wonderful. The apartment was fully equipped with a proper kitchen, living room, bathroom essentials and comfortable bed. The hotel is centrally located and a perfect spot to do some exploring by foot. Property is very safe and staff was amazing. Daily housekeeping is a nice touch you won’t get that at typical apartment stays. They have a friendly front desk team. Jessica was lovely and we felt like we had a knowledgeable friend to ask questions and get some tips for our visit. The hotel has two roof decks and even washer and dryer if you needed to do laundry. They had yoga mats for use and we were happy to learn that they are working on a restaurant and cafe to make the property even more appealing. Will definitely stay again.
Leonardo, 5-night trip
Verified

6/10 Good

The facilities were very nice and clean and the staff was very kind, helpful and communicative. The only complaint was the noise. The street noise came up through the windows and it was hard to get a good night sleep - passing traffic, people talking, and nearby dance clubs could be heard all night. There was no AC either so we had to have the windows open to keep some airflow happening.
Peter, 4-night trip
Verified

4/10 Fair

The building and room were beautiful and this would have been one of our best hotel stays ever! But the bed was so hard and uncomfortable to the point we couldn't sleep and woke up with back issues (we're young adults, fit). We requested to change rooms the first morning but there wasn't any availability so we had to stay. Given the high price tag we paid for this stay we requested the hotel waive the mini bar purchases (5 items at $50) as a sign of understanding. Unfortunately, the staff didn't show any genuine interest about our concern, no follow ups or check-ins or even small signs of understanding, the fact we didn't sleep properly on our vacation in the city all 4 nights meant nothing to them. At check-out the receptionist even told us others have complained about the beds which we didn't see in any of the reviews (and why I'm sharing this here). Despite the receptionist saying they will waive the mini bar charges, they did not and upon returning home the hotel manager is gaslighting us by saying we didn't speak up and there is no record of our complaint - blatant lie. To summarize: beautiful property, just like the pictures, modern, clean, horrible beds and staff that couldn't care less.
Orhan, 4-night trip
Verified

10/10 Exceptional

Lovely hotel… great location, really nice room
Emily, 3-night trip
Verified

10/10 Exceptional

Very clean, spacious chic hotel with many dining option nearby in RomanNorte.
AYANO, 1-night trip