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The Westin Santa Fe, Mexico City

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In the heart of Mexico City, The Westin Santa Fe offers a luxurious retreat with Heavenly Spa and six on-site restaurants. Enjoy breathtaking views from the rooftop terrace, unwind in the garden or 24-hour gym, and stay connected with high-speed WiFi. Previous guests rave about the helpful staff.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Spa
  • Airport transfer
  • Parking available
  • Free WiFi
  • Connecting rooms available

Main amenities (12)

  • Daily housekeeping
  • 6 restaurants and bar/lounge
  • Full-service spa
  • Rooftop terrace
  • Breakfast available
  • 24-hour fitness center
  • Steam room
  • Valet parking
  • Self parking
  • Hot tub
  • 24-hour room service
  • Massage/treatment rooms

For families (6)

  • Children stay free
  • Free cribs/infant beds
  • Connecting/adjoining rooms available
  • Private bathroom
  • Separate dining area
  • Television
The current price is CNY1,251
CNY1,495 total
includes taxes & fees
May 29 - May 30

Why we love this property

Work meets leisure
This hotel offers a 24-hour business center and meeting rooms in a prime shopping district. After work, guests can enjoy spa services, massages, and a sauna.
Dining paradise
Savor diverse culinary journeys at 6 restaurants, plus a welcoming bar. Morning brings a buffet breakfast with vegetarian and vegan options to start the day.
Wellness retreat
A full-service spa offers daily treatments, including facials and massages. Guests unwind in the sauna, hot tub, and steam room. The garden adds tranquility.

Room options

Available filters for rooms
Showing 12 of 12 rooms

View all photos for Deluxe Room, 1 King Bed

Premium bedding, pillowtop beds, in-room safe, individually decorated

Deluxe Room, 1 King Bed

8.8 out of 10
Excellent
(3 reviews)
  • City view
  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Room, 1 King Bed

Premium bedding, pillowtop beds, in-room safe, individually decorated

Deluxe Room, 1 King Bed

9.2 out of 10
Wonderful
(39 reviews)
  • City view
  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Room, 2 Double Beds

Deluxe Room, 2 Double Beds | Premium bedding, pillowtop beds, in-room safe, individually decorated

Deluxe Room, 2 Double Beds

8.8 out of 10
Excellent
(20 reviews)
  • City view
  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Premium Suite, 1 King Bed, Valley View

Premium bedding, pillowtop beds, in-room safe, individually decorated

Premium Suite, 1 King Bed, Valley View

7.0 out of 10
Good
(4 reviews)
  • City view
  • 45 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Junior Suite, 1 King Bed, Corner

Junior Suite, 1 King Bed, Corner | Premium bedding, pillowtop beds, in-room safe, individually decorated

Junior Suite, 1 King Bed, Corner

  • City view
  • 45 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Room, 1 King Bed, Valley View

Premium bedding, pillowtop beds, in-room safe, individually decorated

Deluxe Room, 1 King Bed, Valley View

9.0 out of 10
Wonderful
(2 reviews)
  • Valley view
  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Club Suite, 1 King Bed, Valley View

Club Suite, 1 King Bed, Valley View | Premium bedding, pillowtop beds, in-room safe, individually decorated

Club Suite, 1 King Bed, Valley View

  • City view
  • 63 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Presidential Suite, 1 Double Bed, Valley View

Premium bedding, pillowtop beds, in-room safe, individually decorated

Presidential Suite, 1 Double Bed, Valley View

  • 1 bedroom
  • Sleeps 5
  • 1 Double Bed
  • Free WiFi

View all photos for Deluxe Room, 1 King Bed

Premium bedding, pillowtop beds, in-room safe, individually decorated

Deluxe Room, 1 King Bed

  • City view
  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Room, 1 King Bed

Premium bedding, pillowtop beds, in-room safe, individually decorated

Deluxe Room, 1 King Bed

  • City view
  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Room, 1 King Bed, Corner

Deluxe Room, 1 King Bed, Corner | Premium bedding, pillowtop beds, in-room safe, individually decorated

Deluxe Room, 1 King Bed, Corner

10.0 out of 10
Exceptional
(1 review)
  • Canal view
  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Room, 1 King Bed

Premium bedding, pillowtop beds, in-room safe, individually decorated

Deluxe Room, 1 King Bed

  • City view
  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

Similar properties

Outdoor pool, sun loungers
Hilton Mexico City Santa Fe
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  • Airport transfer
  • Pet friendly
  • Parking available
9.2 out of 10, Wonderful, 1,002 reviews
The price is CNY1,182
CNY1,412 total
includes taxes & fees
May 31 - Jun 1
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About the neighborhood

Map
Javier Barros Sierra 540, Lomas Santa Fe, Mexico City, 01219

What's nearby

  • Samara Shops - 3 min walk - 0.3 km
  • Tecnologico de Monterrey - Santa Fe - 10 min walk - 0.9 km
  • Expo Santa Fe Mexico - 10 min walk - 0.9 km
  • Parque La Mexicana - 17 min walk - 1.5 km
  • Santa Fe Center Mall - 2 min drive - 1.2 km

Getting around

  • Toluca, Estado de Mexico (TLC-Toluca Intl.) - 44 min drive
  • Benito Juarez International Airport (MEX) - 51 min drive
  • Santa Lucía, Mexico (NLU-Felipe Ángeles Intl.) - 71 min drive
  • Mexico City Buenavista Station - 17 min drive
  • Mexico City Fortuna Station - 20 min drive
  • San Rafael Station - 26 min drive
  • Santa Fé Station - 20 min walk
  • Airport shuttle (surcharge)

Restaurants

  • ‪Starbucks - ‬1 min walk
  • ‪Fisher's - ‬3 min walk
  • ‪Market Kitchen - ‬1 min walk
  • ‪Vapiano - ‬3 min walk
  • ‪Loma Linda - ‬3 min walk

About this property

The Westin Santa Fe, Mexico City

Featuring a rooftop terrace, The Westin Santa Fe, Mexico City puts you within a 10-minute drive of Paseo de la Reforma and Chapultepec Park. You can grab a bite to eat at one of the 6 restaurants and visit the spa to be pampered with sports massages, facials, or mani/pedis. Other highlights at this luxurious hotel include a bar/lounge, a 24-hour fitness center, and a fitness center. Fellow travelers say great things about the helpful staff.

At a glance

DONE

Hotel size

    • 259 rooms
    • Arranged over 11 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: midnight
    • Minimum check-in age: 18
    • Check-out time is noon
    • Contactless check-out available
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
    • This property doesn't offer after-hours check-in
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum guest age is 18
    • Minimum check-in age is 18
DONE

Children

    • Up to 3 children (17 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms (speed: 25+ Mbps)
LOCAL_PARKING

Parking

    • Secured covered onsite self parking (MXN 140 per night)
    • Secured covered onsite valet parking (MXN 180 per night)
    • Onsite RV/bus/truck parking (fees apply)
    • Wheelchair-accessible parking and van parking on site
DONE

Transfers

    • Airport shuttle (available 24 hours)*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6 AM–noon
  • 6 restaurants
  • Bar/lounge
  • Coffee/tea in a common area
  • 24-hour room service
  • Snack bar/deli
  • Water dispenser

Working away

  • 24-hour business center
  • Meeting rooms
  • Conference space (1100 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 1 building/tower
  • Built in 2010
  • ATM/banking
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Garden
  • 24-hour fitness center
  • Full-service spa
  • Hot tub
  • Massage/treatment rooms
  • Steam room
  • Vegan dining options
  • Vegetarian dining options
  • Double-glazed windows
  • Uses some LED lighting
  • Comprehensive food waste policy
  • Waste recycling policy
  • No plastic coffee stirrers
  • Banquet hall

Accessibility

  • Wheelchair accessible
  • Braille/raised signage
  • Elevator
  • Elevator door width (inches): 24
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • 1 on-site accessible parking spaces
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Closed captioned TV
  • Portable bathtub seat
  • Height-adjustable showerhead
  • Smooth flooring in room

Room amenities

Be entertained

  • 32-inch LCD TV
  • Cable TV channels
  • Netflix
  • Streaming services
  • Pay movies

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding
  • Pillowtop mattress
  • Free crib/infant bed
  • Free rollaway/extra bed

What to enjoy

  • In-room massage
  • Individually furnished and decorated
  • Separate dining area
  • Heated floors

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi (speed of 25+ Mbps)
  • Desk chair

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available
  • Access via exterior corridors
  • Energy-saving switches
  • Uses some LED lighting
  • Recycling
  • Water-efficient showers only

Special features

Spa

Heavenly Spa has 7 treatment rooms including rooms for couples. Services include sports massages, facials, body treatments, and manicures and pedicures. The spa is equipped with a sauna, a steam room, and Turkish bath/hammam. The spa is open daily.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately MXN 350 per person
  • Airport shuttle service is offered for an extra charge of MXN 1777 per vehicle (roundtrip)
  • Late check-out can be arranged for an extra charge of MXN 1800

Parking

  • Covered self parking costs MXN 140 per night
  • Covered valet parking costs MXN 180 per night

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Also known as

Westin Hotel Mexico City Santa Fe
Westin Mexico City Santa Fe
Westin Santa Fe Mexico City
The Westin Santa Fe Mexico City Hotel Mexico City
Westin Santa Fe Mexico City Hotel
The Westin Santa Fe Mexico City
The Westin Santa Fe, Mexico City Hotel
The Westin Santa Fe, Mexico City Mexico City
The Westin Santa Fe, Mexico City Hotel Mexico City

Frequently asked questions

Does The Westin Santa Fe, Mexico City offer free cancellation for a full refund?

Yes, The Westin Santa Fe, Mexico City does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at The Westin Santa Fe, Mexico City?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at The Westin Santa Fe, Mexico City?

Yes. Self parking costs MXN 140 per night. Valet parking costs MXN 180 per night. RV/bus/truck parking is available.

Is airport shuttle service offered by The Westin Santa Fe, Mexico City?

Yes, an airport shuttle is available. The charge is MXN 1777 per vehicle roundtrip.

What are the check-in and check-out times at The Westin Santa Fe, Mexico City?

Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is noon. Late check-out is available for a charge of MXN 1800. Contactless check-out is available.

What is there to do at The Westin Santa Fe, Mexico City and nearby?

The Westin Santa Fe, Mexico City has a spa and a 24-hour fitness center, as well as a garden.

Are there restaurants at or near The Westin Santa Fe, Mexico City?

Yes, there are 6 onsite restaurants.

What's the area around The Westin Santa Fe, Mexico City like?

The Westin Santa Fe, Mexico City is a short 10-minute walk from Expo Santa Fe Mexico and 17 minutes' walk from Parque La Mexicana.

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Reviews

The Westin Santa Fe, Mexico City Reviews

9.0

Wonderful

9.4

Cleanliness

9.4

Location

9.2

Staff & service

9.2

Property conditions & facilities

Guest review summary

What guests liked

  • Breakfast was delicious and the staff, especially the lady making quesadillas, provided excellent service. (6 reviews)
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From real guest reviews summarized by AI.

Popular mentions

Restaurant
Room
Location
Spa
Service staff
Breakfast
Food
Ambience
View
Internet

Reviews

Verified

4/10 Fair

An hotel that’s aging, the staff is really excellent
Louis, 3-night trip
Verified

10/10 Exceptional

Room was excelent, had an excelent stay.
JUAN CARLOS, 4-night trip
Verified

6/10 Good

Courteous staff and good breakfast, especially enjoyed the Mexican treats. Nearby restaurants were also delicious. The hotel itself needs improvement. Our AC did not work despite it being quite loud. We did not have a restful night during our stay due to hot room.
Diana, 1-night trip
Verified

10/10 Exceptional

First time staying here, very safe and comfortable
Veronica, 4-night trip
Verified

10/10 Exceptional

Great location, lots of restaurants walking distance
Enrique, 1-night trip
Verified

10/10 Exceptional

My kind of hotel, staff is very kind and helpful..
Adolfo, 3-night trip
Verified

10/10 Exceptional

I liked there’s many options to eat around. The hotel is clean and excellent service.
Gerardo, 2-night trip
Verified

10/10 Exceptional

Modern and comfortable property with superb service standards
Carlos, 3-night trip
Verified

10/10 Exceptional

Excellent hotel

Excellent hotel. Friendly. Very clean.
James, 1-night trip
Verified

10/10 Exceptional

Quiet, clean, well run hotel. Great attention to detail
Dipika, 2-night trip
Verified

10/10 Exceptional

The Westin Santa Fe offers an exceptional experience with its outstanding service. The staff is incredibly attentive and friendly, ensuring a comfortable and welcoming stay. The facilities are top-notch, from the clean and well-appointed rooms to the delicious dining options. The hotel's convenient location in Santa Fe makes it an ideal choice for both business and leisure travelers. Overall, the Westin Santa Fe excels in providing a memorable and pleasant stay with its exemplary service
Jacques Isaac, 2-night trip
Verified

8/10 Very good

The hotel is very good, staff kind and helpful. Restaurants are very good cuality.. one item just to comment , your bar is very overpriced on Scotch and liquor,, For Example in every bar and restaurants Chivas 12 price is doubled in price …450.00 for one shot and in every bar in the area costs 200.00 to 2.200.. and so on..
Adolfo, 6-night trip
Verified

4/10 Fair

It is very expensive for what they offer.

Common use facilities such as the restaurants, spa, meeting rooms are in perfect conditions. The problem is having to pay more than $550 USD per night to stay at the Westin Santa Fe. They no longer have bell boys, each guest is responsible for their own suitcases and figuring out how to get to the room. I booked the option with 'view of the hill' and they gave me one with a grotesque view of Banobras. In the closet they leave you only put one hanger, and they no longer have a clothes iron. They also no longer provide bathrobes or slippers. Internet is included, but it is useless, the Guests network connects at 1 or 2 Kbps, so I had to use my own mobile data to be able to work. I urge to consider options like the Holiday Inn or other hotels which offer better features in the rooms. When I went to share my comments at the front desk, they told me that they are still recovering from the pandemic, which, 4 years later, is just an excuse.
Jose Carlos, 1-night trip
Verified

10/10 Exceptional

Very nice place, we love it.
Patricia, 4-night trip
Verified

10/10 Exceptional

A
Dipaque, 4-night trip
Verified

10/10 Exceptional

Great as usual
Jose Javier Lopez, 2-night trip
Verified

10/10 Exceptional

Breakfast and spa
Regina, 2-night trip
Verified

10/10 Exceptional

Excelente hotel
Luis Ricardo, 1-night trip
Verified

10/10 Exceptional

All good, except, the tv remote did not work properly, one socket did not work.
Beatriz, 3-night trip
Verified

8/10 Very good

We had a nice stay, the spa team needs a reminder on service and attention to detail
charlotte, 1-night trip
Verified

10/10 Exceptional

Todo excelente
Marcelo, 1-night trip
Verified

10/10 Exceptional

Excelente
Sergio, 3-night trip
Verified

10/10 Exceptional

Excelente
Luis, 1-night trip
Verified

10/10 Exceptional

Good hotel
Rafael, 3-night trip
Verified

10/10 Exceptional

The hotel is awesome,
Adolfo, 1-night trip