We felt fortunate that our room, actually sort of a mini-suite, was ready when we arrived so we were able to check in early. We had to pay the room tax up front, preferably in cash.
There were hand towels and shampoo in the room. Requested bath towels were delivered upon request, but soap was unavailable. The bath towels were removed and not replaced the second day. It was not an issue for us, but we noted the mini-bar was not stocked as the posted notice indicated.
There is a stove-top in the unit, but no pots or pans.
The price at reservation was $606.00. I was billed for $692.00.
On the positive side - the hotel is a longish, but doable walk to the Duomo through prime shopping territory and a short walk in one direction to the Genova Metro station and in the other to the great restaurants and shops of Navigli.