When i booked it i didn’t realise that there was no lift, with 3 big luggages was hard to bring it up. Daily struggle just to walk back to our room as it was on the top floor. The price was reasonable consider it was located near central London, others is just too expensive! Because the room on the top was so hot in the afternoon and the room only had a small fan. So we had to opened the window all night, some night cant sleep coz its too hot. We stayed in early May 20205. The good thing that the place is near Hammersmith station, very convenient. Lots of shops and restaurants, starbuck, pharmacy, etc. Next time ill make sure we booked hotel with lift, this is not a hotel for us. Staff is friendly and helpful.