Perched near Monte San Salvatore, Swiss Diamond Hotel & SPA offers a serene escape with breathtaking views. Unwind by the rooftop pool or indulge in a rejuvenating massage at the spa, then savor delicious meals at one of two on-site restaurants. Previous guests rave about the helpful staff.
Reviews
9.09.0 out of 10
Wonderful
Popular amenities
Pool
Spa
Free parking
Free WiFi
Restaurant
Main amenities (12)
Daily housekeeping
2 restaurants and bar/lounge
Full-service spa
Indoor pool
Rooftop terrace
Free train station pick-up
Health club
Sauna
Self parking
Seasonal outdoor pool
Hot tub
Pool bar
Feel at home (6)
In-room childcare (surcharge)
Television
Garden
Terrace
Daily housekeeping
Laundry facilities
The current price is CNY2,073
CNY2,073
CNY2,233 total
includes taxes & fees
May 31 - Jun 1
Why we love this property
Business meets bliss
This hotel combines productivity with a full-service spa experience. Work at the 24-hour business center, then unwind with massages and body treatments.
Culinary wonderland
Discover 2 restaurants and a full bar at this hotel. The culinary journey features a free buffet breakfast and intimate couples dining options.
Morcote Castle Estate Winery - 16 min walk - 1.4 km
Parco Scherrer - 19 min walk - 1.5 km
Parco Botanico San Grato - 19 min walk - 1.5 km
Swing the World - 19 min walk - 1.7 km
Botanical Garden Parco San Grato - 8 min drive - 4.9 km
Getting around
Lugano (LUG-Agno) - 29 min drive
Milan Malpensa Airport (MXP) - 52 min drive
Melide Station - 4 min drive
Lugano-Paradiso - 9 min drive
Capolago Riva S Vitale Station - 12 min drive
Free train station pick-up
Restaurants
Bar Eclisse - 11 min drive
Ristorante Il Giardino - 3 min drive
Trattoria al Lago - 6 min drive
Casa Milano - 15 min drive
Al Posto Giusto - 25 min drive
About this property
Swiss Diamond Hotel & SPA
Swiss Diamond Hotel & SPA features a rooftop terrace and puts you just a 5-minute drive from Swissminiatur. Guests can visit the spa to be pampered with massages, body wraps, or facials, and Restaurant Lago, one of 2 restaurants, serves breakfast, lunch, and dinner. Other highlights at this luxurious hotel include an indoor pool, a poolside bar, and a health club. Fellow travelers love the helpful staff.
At a glance
DONE
Hotel size
84 rooms
DONE
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18
Check-out time is noon
DONE
Special check-in instructions
This property offers transfers from the train station; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Pets
No pets or service animals allowed
WIFI
Internet
Free WiFi and wired internet access in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Free uncovered onsite valet parking
Uncovered onsite self parking (CHF 20 per day)
Wheelchair-accessible parking on site
DONE
Transfers
Free train station pick-up*
DONE
Other information
Designated smoking areas
Property amenities
Food and drink
Free buffet breakfast each morning 7:00 AM–10:30 AM
2 restaurants
Bar/lounge
Poolside bar
Private dining
Room service (limited hours)
Traveling with children
Childcare in room (surcharge)
What to do
Bicycle rentals nearby
Hiking/biking trails nearby
Sailing nearby
Working away
24-hour business center
Meeting room
Services
24-hour front desk
Concierge services
Tour/ticket assistance
On-site car rental
Dry cleaning/laundry services
Hair salon
Free newspapers in lobby
Luggage storage
Wedding services
Multilingual staff
Porter/bellhop
Golf caddy on site
Golf cart on site
Romance packages
Facilities
Safe-deposit box at front desk
Rooftop terrace
Garden
Fireplace in lobby
Television in common areas
Health club
Adjacent to a golf course
An indoor pool
Seasonal outdoor pool
Full-service spa
Hot tub
Sauna
Massage/treatment rooms
Banquet hall
Accessibility
Elevator
Wheelchair-accessible parking
Wheelchair-accessible public washroom
Valet for wheelchair-equipped vehicle
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible pool
Wheelchair-accessible business center
Wheelchair-accessible restaurant
Wheelchair-accessible lounge
Handrails in stairways
Well-lit path to entrance
Stair-free path to entrance
Room amenities
Be entertained
40-inch flat-screen TV
Satellite TV channels
Home comfort
Air conditioning (climate-controlled)
Minibar
Electric kettle
Bathrobes and slippers
Sleep well
Blackout drapes/curtains
Turndown service
Bed sheets provided
Freshen up
Bathtub or shower
Bidet
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi
Phone
Food and drink
Free bottled water
Free tea bags/instant coffee
More
Daily housekeeping
In-room safe
Special features
Spa
The onsite spa has 5 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy.
Dining
Restaurant Lago - This restaurant serves breakfast, lunch, and dinner.
Restaurant Panorama - This restaurant serves lunch and dinner. Open select days.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A tax is imposed by the city: CHF 4.50 per person, per night. This tax does not apply to children under 14 years of age.
Tourism fee: CHF 0.15 per person, per night
Children & extra beds
In-room babysitting is available for an extra charge
Rollaway beds are available for CHF 90.0 per day
Parking
Uncovered self parking costs CHF 20 per day
Pool, spa, & gym (if applicable)
Pool access available from 8:00 AM to 7:00 PM
The seasonal pool is open from June to October
Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Noise-free guestrooms cannot be guaranteed.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club
Cashless transactions are available.
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
National rating
Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 5 stars.
Also known as
Diamond Swiss Hotel
Hotel Diamond Swiss
Hotel Swiss Diamond
Swiss Diamond Hotel
Swiss Diamond Resort Olivella
Swiss Diamond Vico Morcote
Swiss Hotel Diamond
Swiss Diamond Hotel Vico Morcote
Swiss Diamond Hotel
Swiss Diamond Hotel SPA
Swiss Diamond & Vico Morcote
Swiss Diamond Hotel & SPA Hotel
Swiss Diamond Hotel & SPA Vico Morcote
Swiss Diamond Hotel & SPA Hotel Vico Morcote
Frequently asked questions
Does Swiss Diamond Hotel & SPA offer free cancellation for a full refund?
Yes, Swiss Diamond Hotel & SPA does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Swiss Diamond Hotel & SPA?
Yes, there's an indoor pool and a seasonal outdoor pool. Guests have pool access from 8:00 AM to 7:00 PM.
Are pets allowed at Swiss Diamond Hotel & SPA?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Swiss Diamond Hotel & SPA?
Yes, there's free valet parking.
What are the check-in and check-out times at Swiss Diamond Hotel & SPA?
Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is noon.
Is there an onsite casino at Swiss Diamond Hotel & SPA?
No, this hotel doesn't have a casino, but Casinò di Campione (11-min drive) and Casino Lugano (12-min drive) are both nearby.
What is there to do at Swiss Diamond Hotel & SPA and nearby?
Have fun with nearby activities like cycling, hiking, and sailing. Indulge in a treatment at the spa and soothe your senses in the hot tub. Swiss Diamond Hotel & SPA also has an indoor pool and a sauna, as well as a health club and a garden.
Are there restaurants at or near Swiss Diamond Hotel & SPA?
Yes, there are 2 onsite restaurants.
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Reviews
Swiss Diamond Hotel & SPA Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
9.4
Cleanliness
9.0
Location
9.2
Staff & service
9.0
Property conditions & facilities
Guest review summary
What guests liked
The breakfast buffet was excellent and the food was quite good. (6 reviews)
From real guest reviews summarized by AI.
Popular mentions
Service staff
View
Room
Food
Lake
Family friendly
Room service
Children
Reviews
Verified
10/10 Exceptional
Jun 30, 2025
Beautiful hotel right on the lake
Yulia
Yulia, 1-night trip
Verified
10/10 Exceptional
Jun 18, 2024
Excellent Hotel in a very nice location.
Aryo
Aryo, 4-night trip
Verified
10/10 Exceptional
Jul 15, 2025
We absolutely loved this hotel! The view was beautiful and the area was very peaceful. We stayed on the second floor and had no issues with AC.
Catherine
Catherine, 3-night trip
Verified
10/10 Exceptional
Aug 29, 2025
This was truly a dream! I will definitely come back to Lugano and stay here. It was raining the entire time but it made the stay more romantic. Gabrielle and the entire staff at Swiss Diamond were/are extremely welcoming and accommodating. The spa was beautiful as well! Very relaxing! Thank you thank you Thank you
Vivian
Vivian, 1-night trip
Verified
10/10 Exceptional
Apr 19, 2024
A lovely place, with amazing staff and scenery.
Peter
Peter, 2-night trip
Verified
8/10 Very good
May 28, 2024
Excellent location and service
Avery
Avery, 3-night trip
Verified
8/10 Very good
Feb 25, 2024
Wonderful view and nice peoples
Patrice
Patrice, 2-night trip
Verified
10/10 Exceptional
Aug 20, 2024
Wow…the service and the view of the lake were breath-taking.
Feniola
Feniola, 1-night trip
Verified
10/10 Exceptional
Sep 19, 2024
An excellent location and exceptional standards. The staff were very friendly and welcoming, they were courteous and knowledgeable. Definitely recommend 👌
Michael
Michael, 4-night trip
Verified
10/10 Exceptional
Jun 28, 2024
Nice location and friendly service - a bit outdate
Nice location and good service - the hotel is a bit old, but all in all we would come back!
Anders
Anders, 3-night trip
Verified
10/10 Exceptional
Jun 7, 2024
Amazing
Our planned trip to SDH far exceded our expectations on location, staff, service and amenities. Who highly recommend and cannot wait to visit again.
David
David, 2-night trip
Verified
10/10 Exceptional
Aug 7, 2024
Clean and made us feel relaxed.
Fadi
Fadi, 2-night trip
Verified
8/10 Very good
Sep 19, 2023
LAKE VIEW ROOM IS BEAUTIFULLY.
Jazza a j a aldabbous
Jazza a j a aldabbous, 6-night trip
Verified
10/10 Exceptional
Jun 5, 2024
Amazing stay ,definitely 5*
The staff amazing ,drivers sooooo sweet ,they even drop and pick you up from station
Really had best time ,definitely comming back again !Really recommend it .
Aras
Aras, 4-night trip
Verified
10/10 Exceptional
Oct 27, 2024
Lovely find between Morcote and Lugano. Shuttle bus collected us from Lugano train station for an our 2 night stay. We had a very large room overlooking the lake. Everything was clean and well looked after. The staff were very friendly and helpful. The hotel is about 15 minutes walk to Morcote or a bus/shuttle ride away from Lugano. The spa and restaurant were also of high quality.
Caroline
Caroline, 2-night trip
Verified
10/10 Exceptional
Sep 23, 2023
Fantastic views from our room, overlooking the lake, which was spacious and clean. Staff very helpful with all requests. Had a great gym and spa, with plenty of lovely eating places within Lugano (10 mins away) and just a mile down the road in Morcote. Would definitely return!
William
William, 4-night trip
Verified
10/10 Exceptional
Sep 26, 2024
We had a small hiccup during check-in regarding the quality of our room, but the staff went above and beyond to ensure we had a pleasant stay. Special thanks to Natalia for her excellent service. Overall, the team made our experience wonderful despite the initial issue. Highly recommended!
Verified traveler
2-night trip
Verified
8/10 Very good
Jun 13, 2025
The location of this hotel is BEAUTIFUL, the views of the lake are stunning. The staff was extremely friendly and welcoming. The hotel itself can definitely use a few upgrades
For 1 the Air conditioner is pretty terrible. It’s pretty much a fan, the room gets pretty warm during the day. At night it’s not terrible but the AC can use an upgrade for sure. Also the furniture and carpets/rugs need to be changed or cleaned thoroughly. Plenty of stains on the carpet and couches. If you plan on being out majority of the day then i would say it’s fine but if you care about appearance and you plan on spending a lot of time in the room then maybe look at other options. Overall I had a good experience
The breakfast is pretty good as well. If you’re traveling from over seas I’d recommend renting a car
Victor
Victor, 3-night trip
Verified
4/10 Fair
Jul 29, 2024
Very disappointing stay. This hotel is so, so far from the 5 stars. Its an old, tired and in desperate need of refurbishing hotel. The service at the front desk is poor. Not rude, but just not friendly, not accommodating and uncaring. You will just get the cold polite indifference. The official hotel check-in is at 3PM and they will not give you the room a minute earlier. Must be the Swiss precision. Certainly not all rooms finish cleaning at the same time as the clock strikes 3 PM. Clean rooms become available as the people check out thru-out the morning and then get cleaned-up. BUT, no matter what, you will have to wait until 3 PM for your room. Even if you get there as the first guest at 10AM. The rules are the rules! They don't care! On the good side, the people at the 6th floor breakfast were very nice, helpful, service with a smile. Our room was large, but the furniture was old and quite beat-up. Curtains are dirty. We paid for the lake front view and our room on the 3rd floor was facing the lake. It was nice, but all lake facing rooms are also facing the main road, where the cars drive with hi speed all day and night and that creates noise in the room. Must say the shower in our room great strong water flow. Free Parking in the front of the hotel is nice, but in some cases they need to take the car keys from you. For us that turned into a very stressful situation,because they could't find our key for 20 mins, which cased us a lot of stress trying not to miss our flight
oleg
oleg, 3-night trip
Verified
10/10 Exceptional
Oct 13, 2025
Beautiful property, very friendly and helpful staff. The breakfast buffet was excellent! We had a wonderful time.
Sabrina
Sabrina, 7-night trip
Verified
10/10 Exceptional
Aug 9, 2025
I loved this hotel so much I want to move in! Loved it so much, from the bell men to the waitresses. Everything was perfect!