We had an accesible room but the.hotel is not handi-cap accessible. This is not a motel to consider if you have mobility issues or need aids such as a wheelchair, walker, scooter, cane. There were pull up bars in the bathroom. There are no elevators, including from the underground parking garage. You have to be able to take the stairs. This was a challenge for us. The surface parking is very limited and nearly always full, including the handicap spaces. There are no luggage carts to help with luggage and no people to help with luggage. There is no closet, just a wall rack with about 4 or 5 hooks, but no hangers. You might be able to get some hangers from the office but we didnt ask. You have to get a small plastic bag of ice from the office, if you need ice because there is no ice machine. The windows are frosted so no one can look in, but you also can't look out. The upside is the room was clean and came with a refrigerator and microwave, and the staff was friendly.