Service was poor, but location wasn't bad. You had to buy all inclusive to eat any food on property. Adult pool was clean, but amenities were out dated.
真实旅客
2 晚结伴旅行
Hotels.com真实住客点评
6/10 好
2025 年 3 月 28 日
Buen hotel, un todo incluido un poco basico, es la misma comida todos los dias y los restaurantes especiales son muchas filas aunque buenos, solo son para cenar, y el alcohol incluido no es muy bueno
Daniel
Daniel,3 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 2 月 27 日
Clean room with nice view
真实旅客
3 晚结伴旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 2 月 13 日
Helpful, clean and friendly
Gabriel at reception was great! Very helpful. The hotel was clean and staff were friendly.
Anna
Anna,6 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 2 月 8 日
La mejor elección
Nuestra experiencia fue muy buena, desde que llegas todos te atienden y explican todo muy bien, fuimos por nuestro aniversario y lograron que fuera una experiencia inolvidable, la única persona que fue cero amable y siempre parecía de malas fue la srita que te da las toallas para la alberca. fuera de ahí, todos los meseros fueron extra amables, en especial Pedro, Hugo y Julián.
Las bebidas deliciosas y la comida muy buena, la alberca siempre estuvo limpia , el área del mar también súper bonita.
Y el trato q
Vale la pena en todos los aspectos
Anson
Anson,4 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 2 月 4 日
Llegamos y nos ascendieron de categoría a un habitación mejor, la comida es rica y la habitación muy limpia, nos dejaron hacer check out hasta las tres de la tarde, sin duda regresaría, gracias a Expedia por todo
Daniel
Expedia真实住客点评
8/10 很好
2025 年 2 月 3 日
Chad M
Chad M,4 晚行程
Expedia真实住客点评
8/10 很好
2025 年 1 月 29 日
The staff at this property are wonderful, especially our concierge Gabriel. The property is nice, the rooms were clean and modern and the beach was lovely. The food is ok but even after dining at one of the restaurants, we would still end up at the buffet because it never seemed enough. We had some issues navigating a gluten allergy too as some of the menu items are mislabeled and the servers are not well informed. There isn't much to do in the evening which is likely fine for young families. We're a mid-forties couples and don't party or drink excessively but often found ourselves back in our room around 8:00 since there was much happening. Having said all that, we did have a pleasant and relaxing stay.
Jeanette
Jeanette,7 晚浪漫旅行
Expedia真实住客点评
10/10 绝佳
2025 年 1 月 27 日
This was our first time staying at an all-inclusive resort. The resort was very clean and well maintained. The service by everyone on property was truly outstanding and above and beyond. The restaurant selections were plentiful and the food ranged from okay to very good. My only criticism is that we stayed on the road side of the property. This part of the property was extremely noisy at all hours of the day and night. Having said that, I would definitely stay there again and would recommend. Oh, and the whale watching from poolside was amazing!
Tara
Tara,7 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2025 年 1 月 25 日
Our stay was lovely. Very nice and relaxing. Staff was amazingly helpful!! Shout out to our concierges Gabriel and José for all their help with any questions and making our stay great!! Appreciated the different dining options and the many pools! Pools and pool areas were always very clean! Fun events on certain nights!
Avery
Avery,5 晚浪漫旅行
Expedia真实住客点评
6/10 好
2025 年 1 月 25 日
Hold on to your belongings
Locals can walk in the property as they please
Outside of that it was a good experience
angel
angel,4 晚结伴旅行
Expedia真实住客点评
10/10 绝佳
2025 年 1 月 24 日
The property has a nice rooftop bar area and the adult pool area was nice and quiet. The main pool area looked fun for kids. The Expedia Concierge Service did a great job also.
Luke
Luke,4 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2025 年 1 月 23 日
The best thing about this trip was the staff... they are quite simply the best... always willing to help with a smile abd chearful attitude!!
Jay P.
Jay P.,14 晚家庭旅行
Expedia真实住客点评
8/10 很好
2025 年 1 月 22 日
Robes in the rooms would have added great touch. Beds were comfortable. Some restaurants were under renovation during our visit.
Elisia Mourne
Elisia Mourne,7 晚浪漫旅行
Expedia真实住客点评
8/10 很好
2025 年 1 月 20 日
I liked the convience of the location. The property is in light deferred maintenance. The food left something to be desired. I have never been anywhere at anall inclusive where the food was not good. Unfortunately it was not true here. The food was not good.
Dawn
Dawn,6 晚家庭旅行
Expedia真实住客点评
8/10 很好
2025 年 1 月 18 日
Nice with some key deficiencies.
Some basics were missing like blenders, 24 hr food and very little evening entertainment. Happy we upgraded to Altitude as the rooftop bar was really nice and breakfast ala carte also nice. Beautiful view from room - due to the upgrade - and grounds/layout was nice.
Debra
Debra,7 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 1 月 16 日
Gabriel at the Expedia concierge was excellent. Checked in with us regularly and made certain we were having the best stay possible. Service in the altitude member areas was better than other areas but still was good. Very clean resort, great food and welcoming environment for kids!
Tejpaul
Tejpaul,6 晚家庭旅行
Expedia真实住客点评
8/10 很好
2025 年 1 月 15 日
We Stayed at the BelAir Sun Club for one week. The baggage handling staff carried our bags, we were greeted with welcome drinks, the concierge upgraded our room to a nicer one with a better view for free and all of the staff were friendly. The hotel is in a great location. Close walking distance to money exchange, OXXO convenience store, around 2.5km to Walmart and 4km to lots of shopping at the Art Walk in San Jose Del Cabo. We had a great trip and would stay at this resort again.
Thanks, Gabriel for taking great care of us!
Brad.
Bradley Alan
Bradley Alan,7 晚浪漫旅行
Expedia真实住客点评
10/10 绝佳
2025 年 1 月 15 日
Gabrielle welcomed me and made sure my stay was perfect. He accompanied me through all the bookings for excursions and even made sure my birthday was well spent. The hotel staffs were all so kind and loving! Best place to stay for a relaxing trip!
Jishika
Jishika,5 晚行程
Expedia真实住客点评
8/10 很好
2025 年 1 月 11 日
Buen servicio del personal de guardería así como de meseros y demás
Jonathan abraham Chan
Jonathan abraham Chan,4 晚行程
Expedia真实住客点评
8/10 很好
2025 年 1 月 7 日
I just want to start off my saying Thank you so much for having me BelAir sunclub Hotel Cabos . I appreciate your hospitality and the staff they were amazing. They made feel so welcomed and love there I had freaking blast ! The property was amazing and beautiful the view from hotel room was breathtaking. Therefore the only thing I think need be worked on is the food, it didn’t taste that good at all. I would like better tasting food. I also would’ve like if things stayed upon until 12am instead of 10am at night like restaurants and adults pools. I don’t think that very Inclusive at all inclusive hotel and how much money I pays for such. Lastly cleaninesss my sheet in my room were dirty and it took the hotel whole day to change. I had to ask twice to get my sheet change so I didn’t really like that. Other than those couple things that can all be worked on and fixed. I had a wonderful stay at the property. I want to say thank you all so much for my stay and I shall be back again!
Jada Christell Rochell
Jada Christell Rochell,5 晚结伴旅行
Expedia真实住客点评
4/10 尚可
2025 年 1 月 6 日
Let me start by saying Gabriel Avila was an excellent concierge and most of staff was so helpful.
The property is the problem. My room would have been nice but it was infested with roaches. I had to purchase my own bug spray just to skill the vermin. Housekeeping was sent to my room and we were told because we had room service that enticed the roaches. No the floor was infested because when they switched me to another room on the hall, it had roaches too! I asked the hotel to provide me with a partial refund since we did eat and drink there and they decorated my door for my bday. The manager said he could not refund me but instead offered me a 3 night stay for free. Now why would I go back to a hotel that has roaches! I don’t know if I am able to put the video and pictures on Expedia but I definitely will on Trip Advisor.
chardaeg86
chardaeg86,4 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2025 年 1 月 5 日
Excelente servicio. Especialmente del concierge Gabriel que nos ayudó con todo lo que necesitabamos. Gracias por todo!
Eduardo
Eduardo,3 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2025 年 1 月 4 日
No tan limpio pero comodo
Todo excelente. Lo único malo es que encontramos cucarachas en la habitación y fue incómodo. Fuera de eso, todo en orden.
Berenice
Berenice,4 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 1 月 4 日
Convenient. Overall clean. The staff was pushy when we first arrived. We didn’t know the place sells condos. We were on vacation, not looking for a condo.