Holiday Inn Genoa City, an IHG Hotel, offers a warm welcome in the heart of Genoa. Savor Italian cuisine at New Port restaurant and enjoy the convenience of dry cleaning/laundry services. With a 24-hour gym, free WiFi, and multilingual staff on hand to help with any need.
Reviews
8.48.4 out of 10
Very good
Popular amenities
Pet friendly
Parking available
Free WiFi
Connecting rooms available
Air conditioning
Main amenities (12)
Daily housekeeping
Restaurant and bar/lounge
Breakfast available
24-hour fitness center
Self parking
Room service
Babysitting
Business center
Meeting rooms
24-hour front desk
Computer station
Front-desk safe
For families (6)
Children stay free
Free cribs/infant beds
Babysitting (surcharge)
Connecting/adjoining rooms available
Private bathroom
Premium TV channels
The current price is CNY897
CNY897
CNY1,129 total
includes taxes & fees
Jun 7 - Jun 8
Why we love this property
Taste of Italy
The hotel restaurant offers an Italian culinary adventure. Its delicious offerings include a bar and buffet breakfast.
Pillow paradise
Drift into dreamland with hypo-allergenic and premium bedding. A pillow menu ensures a perfect match, while the minibar offers nightcap options.
Holiday Inn Genoa City by IHG puts you just a 5-minute drive from Piazza Principe and Port of Genoa Cruise Ship Terminal. Guests can visit the 24-hour fitness center for a workout or grab a bite to eat at New Port, which serves Italian cuisine and is open for breakfast, lunch, and dinner. Also, Old Port and Genoa Port Center are just a 5-minute drive away. The helpful staff and location get great marks from fellow travelers.
At a glance
DONE
Hotel size
139 rooms
Arranged over 7 floors
DONE
Arriving/Leaving
Check-in start time: 2 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18
Check-out time is noon
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
One child (3 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
Babysitting*
DONE
Pets
Pets stay free (up to 22 lbs per pet)
Service animals welcome
Pets must be supervised
Food and water bowls available
WIFI
Internet
Free WiFi and wired internet access in public areas
Free WiFi and wired internet access in rooms
LOCAL_PARKING
Parking
Covered onsite self parking (EUR 16.00 per night; includes in/out privileges)
Wheelchair-accessible parking on site
Electric vehicle charging point on site
Height restrictions apply for onsite parking
Onsite parking includes off-street options
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 6:30 AM–10 AM
Restaurant
Bar/lounge
Room service (limited hours)
Traveling with children
Children stay free (see details)
Babysitting (surcharge)
Working away
Business center
Meeting rooms
Computer station
Conference space (305 square feet)
Services
24-hour front desk
Concierge services
Dry cleaning/laundry services
Luggage storage
Multilingual staff
Facilities
1 building/tower
Safe-deposit box at front desk
24-hour fitness center
Banquet hall
Accessibility
Braille/raised signage
Elevator
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Assistive listening devices available
Wheelchair-accessible concierge desk
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible fitness center
Wheelchair-accessible business center
Wheelchair-accessible restaurant
Wheelchair-accessible lounge
Handrails in stairways
Stair-free path to entrance
Room amenities
Be entertained
LCD television
Premium satellite channels
Home comfort
Air conditioning (climate-controlled)
Minibar
Coffee/tea maker
Electric kettle
Iron/ironing board
Sleep well
Hypo-allergenic bedding
Pillow menu
Soundproofed rooms
Premium bedding
Free crib/infant bed
Rollaway/extra bed (surcharge)
Freshen up
Private bathroom
Bathtub or shower
Bidet
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi and wired internet
Phone
More
Daily housekeeping
In-room safe (laptop compatible)
Connecting/adjoining rooms available
Special features
Dining
New Port - This restaurant specializes in Italian cuisine and serves breakfast, lunch, and dinner.
Awards and affiliations
Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A tax is imposed by the city: EUR 4.00 per person, per night, up to 8 nights. This tax does not apply to children under 14 years of age.
Optional extras
Buffet breakfast is offered for an extra charge of approximately EUR 16 per person
Children & extra beds
Babysitting is available for an extra charge
Rollaway beds are available for EUR 10.0 per night
All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Parking
Covered self parking costs EUR 16.00 per night with in/out privileges
Parking height restrictions apply
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing there's a fire extinguisher on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club
Cashless transactions are available.
Cash transactions at this property cannot exceed EUR 5000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Property Registration Number IT010025A14QY3RPUN
National rating
This property has received its official star rating from the local rating authority.
Also known as
Holiday Inn Genoa City
Holiday Inn Hotel Genoa City
Holiday Inn Genoa City Hotel Genoa
Holiday Inn Genoa City Hotel
Frequently asked questions
Does Holiday Inn Genoa City by IHG offer free cancellation for a full refund?
Yes, Holiday Inn Genoa City by IHG does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Holiday Inn Genoa City by IHG?
Yes, pets stay free, with a maximum weight of 22 lbs per pet. Food and water bowls are available.
Is parking offered on site at Holiday Inn Genoa City by IHG?
Yes. Self parking costs EUR 16.00 per night. Electric vehicle charging is available.
What are the check-in and check-out times at Holiday Inn Genoa City by IHG?
Check-in start time: 2 PM; Check-in end time: midnight. Check-out time is noon. Express check-in is available.
What is there to do at Holiday Inn Genoa City by IHG and nearby?
Maintain your daily exercise routine at the 24-hour gym.
Are there restaurants at or near Holiday Inn Genoa City by IHG?
Yes, New Port offers Italian cuisine.
What's the area around Holiday Inn Genoa City by IHG like?
Holiday Inn Genoa City by IHG is in Centro Ovest, a short 10-minute walk from Genoa Via di Francia Station and 8 minutes' walk from Piazza Principe. Travelers love the hotel's prime location.
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Reviews
Holiday Inn Genoa City by IHG Reviews
8.4
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
8.8
Cleanliness
6.6
Location
8.4
Staff & service
8.4
Property conditions & facilities
Guest review summary
What guests liked
Breakfast was good, complete, and replenished quickly with a wide selection of options. (17 reviews)
From real guest reviews summarized by AI.
Popular mentions
Room
Service staff
Breakfast
Location
Restaurant
Port
Parking
Bed
Subway
Lobby
Reviews
Verified
10/10 Exceptional
Dec 30, 2025
Great location, very convenient. Very clean and great staff, friendly and helpful.
Tania
Tania, 4-night trip
Verified
10/10 Exceptional
Oct 29, 2025
The room was good, great location.
Vince
Vince, 1-night trip
Verified
8/10 Very good
Oct 29, 2025
The staff was very nice and understanding especially with my total lack of Italian skills. Room was clean and maid service was wonderful.
Ralph
Ralph, 6-night trip
Verified
10/10 Exceptional
Sep 15, 2023
Great location
Khadine
Khadine, 1-night trip
Verified
10/10 Exceptional
Dec 15, 2025
Great, convenient hotel to the port before cruising the next day...easy walk across busy street, but with well marked crosswalks. Clean riim, and front desk loaned us an adaptor. Fresh breakfast with real eggs, bacon sausage cereals, breads coffee and juices and so much more! Staff are very helpful and welcoming. I woukd stay here again and highly recommend.
Kathy
Kathy, 1-night trip
Verified
10/10 Exceptional
May 16, 2025
Very helpful and cheerful staff
J.R.
J.R., 1-night trip
Verified
8/10 Very good
Oct 1, 2023
Very polite staff, clean rooms and location near to Metro station
Ersin Sadik
Ersin Sadik, 3-night trip
Verified
10/10 Exceptional
May 21, 2025
Very helpful staff
Jennifer
Jennifer, 1-night trip
Verified
10/10 Exceptional
Nov 2, 2024
Hotel is the closest and best hotel near the airport. Great resturante when you dont want to go out.
Troy
Troy, 7-night trip
Verified
10/10 Exceptional
Dec 2, 2024
Easy to walk around
Train station close
Clean
Close to port
Pierrette
Pierrette, 1-night trip
Verified
10/10 Exceptional
Oct 28, 2023
This is a very modern, clean and comfortable hotel with great staff and a very good restaurant. It’s located right next to the cruise port so it’s easy to hop on a ship to your next adventure.
James
James, 1-night trip
Verified
10/10 Exceptional
Oct 19, 2024
Quite and easy access to the groceries and restaurants
Jhon
Jhon, 1-night trip
Verified
10/10 Exceptional
Oct 7, 2024
Great room. Only drawn back was the lack of dining options, but the ferry terminal and supermarket accross the street was convient
Stephen
Stephen, 1-night trip
Verified
10/10 Exceptional
Mar 30, 2024
Hotel is in a very good location for us as the ferry launch is right across the street. It's clean and in good shape!
James
James, 1-night trip
Verified
10/10 Exceptional
Jun 25, 2024
Fantastic stay
Friendly staff, good breakfast, spacious room. Only gripe could be that the hotel bar wasn’t incredibly well staffed some nights when the restaurant was busy, but waiting a little for a drink there would be my only thing to mention in what was otherwise a great stay. Only a 15 minute walk from the main train station, which was super handy for a trip that was centred around exploring the coast via train.
Amee
Amee, 11-night trip
Verified
10/10 Exceptional
Oct 15, 2024
The staff were all very helpful and friendly. The room was spacious and the bed comfortable. There was a good selection at breakfast. It’s in the port area but there is a nearby metro station for easily getting in to the center.
Nicola
Nicola, 1-night trip
Verified
10/10 Exceptional
Sep 4, 2023
Weekend break
The hotel is really nice with outstanding cleanliness, comfy beds and tasty breakfast. It is located a little bit out of the centre and old city, however it took us just around 15 mins walking time and there is also a plenty of public transport.
Verified traveler
4-night trip
Verified
8/10 Very good
Apr 22, 2025
Fair hotel but not as clean as I would have hoped, and the neighborhood area is also not as nice. But the staff is nice and the breakfast is good!
Natália Dafne
Natália Dafne, 2-night trip
Verified
6/10 Good
Jan 5, 2024
Good hotel but on busy and noisy road
Our room was comfortable and had everything we needed. Was modern and clean. Parking was a little difficult and challenge to find and location was probably ok for cruise ships but on a very busy and noisy road. Staff were very friendly, helpful and welcoming.
D
D, 1-night trip
Verified
8/10 Very good
Jul 8, 2025
the room was great. we did get an update which was amazing, the staff was also lovely. the area was a little rougher than the rest of the city. the suite we got upgraded too was a little difficult to find but we went back and a very nice man helped up with everything.
Ally
Ally, 1-night trip
Verified
8/10 Very good
Aug 1, 2024
The property is located in a very busy area. Noisy, not very clean area. Parking is a bit complicated to find, but once you find its easy to get there. The staff is very friendly.
Virgil
Virgil, 2-night trip
Verified
10/10 Exceptional
Oct 17, 2023
A late warm welcome.
Arriving late off the GNV from Palermo, the Holiday Inn Genoa is a 5 minute drive from the port, a perfect location. It is 2km from the centre of Genoa, but ideally situated for the docks. Very comfortable room, a secure parking space for the car, a friendly welcome at reception. Ideal. We will stay again.
Kate
Kate, 1-night trip
Verified
10/10 Exceptional
Nov 30, 2023
The staff here is wonderful. Everybody from the manager, front desk, dining room staff and housekeeping all were so great. The rooms are a nice size, beds were comfortable and the hotel was incredibly clean. Breakfast was really good as was dinner. The only thing that may be a concern for some travelers is, you have to take the train, which is a walkable distance, for about 4 stops to get to shopping, sight seeing and dining. But we did ok with it. Thank you Holiday Inn Genoa!!
Janet
Janet, 3-night trip
Verified
8/10 Very good
Nov 12, 2023
Good Stay
the room is big, but the light not so bright enough. there were smell of a bit like cigarette, but i reckon that's the fragrance the hotel choose. the breakfast was cheap but good. the car park was a bit confuse to park the car.
Verified traveler
2-night trip
Verified
10/10 Exceptional
May 24, 2026
Great location and lovely hotel. Spacious rooms with comfortable beds. Good size bathroom and good amenities.