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Hostellerie du Pas de L'Ours Relais et Chateaux

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Nestled close to Rue du Prado, Hostellerie du Pas de L'Ours Relais et Chateaux offers a luxurious retreat for families and golf enthusiasts. Enjoy an adjacent golf course, unwind at the poolside bar or explore the garden and playground while kids have fun. With high-speed WiFi, two on-site restaurants including a Michelin star rated meal option and l'Alpage spa for massages or manicures/pedicures.

Reviews

10 out of 10
Exceptional

Popular amenities

  • Pool
  • Spa
  • Airport transfer
  • Pet friendly
  • Parking available
  • Free WiFi

Main amenities (12)

  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • Full-service spa
  • Indoor pool and outdoor pool
  • Breakfast available
  • Free area shuttle
  • Ski rentals
  • Ski storage
  • Ski passes
  • Health club
  • Sauna
  • Steam room

For families (6)

  • Children stay free
  • Babysitting (surcharge)
  • Playground on site
  • Separate bathtub and shower
  • Garden
  • Terrace
The current price is CNY4,347
CNY4,598 total
includes taxes & fees
Jun 7 - Jun 8

Why we love this property

Work and play perfected
This hotel combines business amenities with relaxation options. A central location offers easy access to meeting spaces and spa services after work.
Culinary excellence
Experience Michelin-starred French cuisine with garden and pool views. Mediterranean flavors tempt at another venue. Continental breakfast adds a perfect start.

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Standard Double Room

Standard Double Room | Premium bedding, minibar, in-room safe, desk

Standard Double Room

10.0 out of 10
Exceptional
(1 review)
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Junior Suite

Junior Suite | Premium bedding, minibar, in-room safe, desk

Junior Suite

  • 45 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Loft Suite

Loft Suite | Premium bedding, minibar, in-room safe, desk

Loft Suite

  • 65 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free WiFi

View all photos for Open Suite

Open Suite | Premium bedding, minibar, in-room safe, desk

Open Suite

  • 65 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free WiFi

View all photos for Family Suite

Family Suite | Premium bedding, minibar, in-room safe, desk

Family Suite

  • 75 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Queen Bed
  • Free WiFi

View all photos for Chalet Suite

Chalet Suite | Premium bedding, minibar, in-room safe, desk

Chalet Suite

  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free WiFi

View all photos for Suite des Ours

Suite des Ours | Premium bedding, minibar, in-room safe, desk

Suite des Ours

  • 3 bedrooms
  • Sleeps 6
  • 3 Double Beds
  • Free WiFi

View all photos for Suite Polaire - 2 persons

Premium bedding, minibar, in-room safe, desk

Suite Polaire - 2 persons

  • Sleeps 3
  • 1 Double Bed
  • Free WiFi

View all photos for Suite Polaire - 4 persons

Premium bedding, minibar, in-room safe, desk

Suite Polaire - 4 persons

  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

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Exterior
LeCrans Hotel & Spa
Lens
  • Pool
  • Free breakfast
  • Spa
  • Airport transfer
10.0 out of 10, Exceptional, 32 reviews
The price is CNY6,412
CNY6,742 total
includes taxes & fees
Jun 21 - Jun 22
LeCrans Hotel & Spa
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About the neighborhood

Map
Rue du pas de l'Ours 41, Lens, 3963

What's nearby

  • Verdets - 1 min walk - 0.0 km
  • Crans-Cry d'Er Gondola - 6 min walk - 0.6 km
  • Rue du Prado - 8 min walk - 0.7 km
  • Golf Club Crans-sur-Sierre - 11 min walk - 0.9 km
  • Montana - Cry d'Er Gondola - 5 min drive - 2.5 km

Getting around

  • Sion (SIR) - 32 min drive
  • Randogne Montana Station - 4 min drive
  • Sierre/Siders Station - 20 min drive
  • Saint-Léonard Station - 22 min drive
  • Free area shuttle
  • Airport shuttle (surcharge)

Restaurants

  • ‪Zerodix - ‬9 min walk
  • ‪Restaurant Molino - ‬7 min walk
  • ‪Taillens - ‬10 min walk
  • ‪Café Bar 1900 - ‬8 min walk
  • ‪New Pub - ‬19 min walk

About this property

Hostellerie du Pas de L'Ours Relais et Chateaux

When you stay at Hostellerie du Pas de L'Ours Relais et Chateaux, you'll be within a 15-minute walk of Rue du Prado and Golf Club Crans-sur-Sierre. Guests can visit the spa to be pampered with deep-tissue massages, body wraps, or facials, and L Ours, one of 2 restaurants, serves French cuisine. Other highlights at this luxurious hotel include an indoor pool, an outdoor pool, and a poolside bar.

At a glance

DONE

Hotel size

    • 15 rooms
    • Arranged over 3 floors
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: 11 PM
    • Minimum check-in age: 18
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staffed during limited hours
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
    • Minimum Spring Break check-in age is 18
DONE

Children

    • Children (2 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
    • Babysitting*
DONE

Pets

    • Pets allowed*
    • Restrictions apply*
    • Food and water bowls available
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Secured covered onsite valet parking (CHF 35 per day)
DONE

Transfers

    • Airport shuttle*
DONE

Offsite

    • Free area shuttle
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Continental breakfast (surcharge) each morning 7:30 AM–10 AM
  • 2 restaurants
  • Bar/lounge
  • Poolside bar
  • Barbecue grills
  • Room service (limited hours)
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)
  • Free local shuttle
  • Playground
  • Childcare in room (surcharge)

What to do

  • Ski passes
  • Pool table
  • Bicycle rentals nearby
  • Golf lessons nearby
  • Hiking/biking trails nearby
  • Horse riding nearby
  • Parasailing nearby
  • Ski lessons nearby
  • Scooter/moped rentals nearby
  • Snowboarding nearby
  • Fishing nearby

Working away

  • Business center
  • Meeting room
  • Conference space

Services

  • Front desk (limited hours)
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Bicycle rentals
  • Ski equipment rentals
  • Ski storage
  • Snow sports gear
  • Romance packages

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Library
  • Fireplace in lobby
  • Health club
  • Adjacent to a golf course
  • An outdoor pool
  • An indoor pool
  • Full-service spa
  • Hot tub
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Banquet hall

Accessibility

  • Wheelchair accessible
  • Elevator

Room amenities

Be entertained

  • Flat-screen television

Home comfort

  • Heating
  • Minibar
  • Bathrobes and slippers
  • Iron/ironing board (on request)

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Alarm clock
  • Premium bedding

What to enjoy

  • Balcony

Freshen up

  • Jetted bathtub
  • Separate bathtub and shower
  • Designer toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

L'Alpage has 5 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Thai massages. The spa is equipped with a sauna, a steam room, and Turkish bath/hammam. A variety of treatment therapies are provided, including hydrotherapy. The spa is open daily.

Dining

L Ours - Overlooking the pool and garden, this fine-dining restaurant specializes in French cuisine. 1-star Michelin rating.
Bistrot Des Ours - This bistro specializes in Mediterranean cuisine and serves lunch, dinner, and light fare. Open select days.

Awards and affiliations

The property is a member of Relais & Chateaux.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: CHF 5.00 per person, per night for adults; CHF 2.50 per night for guests aged 6-15 years old. This tax does not apply to children under 6 years of age.

Optional extras

  • Continental breakfast is offered for an extra charge of approximately CHF 39 for adults and CHF 20 for children
  • Airport shuttle service is offered for an extra charge

Children & extra beds

  • In-room babysitting is available for an extra charge
  • Rollaway beds are available for CHF 150.0 per day

Pets

  • Pets are allowed for an extra charge of CHF 50 per pet, per night

Parking

  • Covered valet parking costs CHF 35 per day

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.

Guests can rest easy knowing there's a fire extinguisher on site.

This property accepts credit cards.

Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 5 stars.

Also known as

Hostellerie Pas L'Ours Relais Chateaux Hotel

Hostellerie Pas L'Ours Relais Chateaux Hotel Lens

Hostellerie Pas L'Ours Relais Chateaux Lens

Hostellerie Pas L'Ours Relais Chateaux Hotel Lens

Hostellerie Pas L'Ours Relais Chateaux Lens

Hotel Hostellerie du Pas de L'Ours Relais et Chateaux Lens

Lens Hostellerie du Pas de L'Ours Relais et Chateaux Hotel

Hostellerie du Pas de L'Ours Relais et Chateaux Lens

Hotel Hostellerie du Pas de L'Ours Relais et Chateaux

Hostellerie Pas L'Ours Relais Chateaux Hotel

Hostellerie Pas L'Ours Relais Chateaux

Hostellerie du Pas de L'Ours Relais et Chateaux Lens

Hostellerie du Pas de L'Ours Relais et Chateaux Hotel

Hostellerie du Pas de L'Ours Relais et Chateaux Hotel Lens

Frequently asked questions

Is there a pool at Hostellerie du Pas de L'Ours Relais et Chateaux?

Yes, there's an indoor pool and an outdoor pool.

Are pets allowed at Hostellerie du Pas de L'Ours Relais et Chateaux?

Yes, pets are welcome. There's a charge of CHF 50 per pet, per night. Food and water bowls are available. Some restrictions may apply, so please contact the property for more details.

Is parking offered on site at Hostellerie du Pas de L'Ours Relais et Chateaux?

Yes. Valet parking costs CHF 35 per day.

Is airport shuttle service offered by Hostellerie du Pas de L'Ours Relais et Chateaux?

Yes, an airport shuttle is available.

What are the check-in and check-out times at Hostellerie du Pas de L'Ours Relais et Chateaux?

Check-in start time: 3 PM; Check-in end time: 11 PM. Check-out time is noon.

Is there an onsite casino at Hostellerie du Pas de L'Ours Relais et Chateaux?

No, this hotel doesn't have a casino, but Casino de Crans-Montana (4-min drive) is nearby.

What is there to do at Hostellerie du Pas de L'Ours Relais et Chateaux and nearby?

Have fun with onsite winter activities like skiing. Indulge in a treatment at the spa and soothe your senses in the hot tub. Hostellerie du Pas de L'Ours Relais et Chateaux also has an outdoor pool and a sauna, as well as a steam room and a garden.

Are there restaurants at or near Hostellerie du Pas de L'Ours Relais et Chateaux?

Yes, there are 2 onsite restaurants, featuring French cuisine and garden views.

Does Hostellerie du Pas de L'Ours Relais et Chateaux have rooms with private hot tubs?

Yes, each room has a jetted bathtub.

Does Hostellerie du Pas de L'Ours Relais et Chateaux have any outdoor private spaces?

Yes, every room features a balcony.

What's the area around Hostellerie du Pas de L'Ours Relais et Chateaux like?

Hostellerie du Pas de L'Ours Relais et Chateaux is in the heart of Lens, a short 9-minute walk from Crans-Cry d'Er Gondola and 13 minutes' walk from Golf Club Crans-sur-Sierre.

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Reviews

Hostellerie du Pas de L'Ours Relais et Chateaux Reviews

10

Exceptional

10

Cleanliness

9.4

Location

9.8

Staff & service

10

Property conditions & facilities

Reviews

Verified

10/10 Exceptional

Best dining in town, lovely chalet feel rooms.
Florian, 1-night trip
Verified

10/10 Exceptional

Great localion. Amazing atmosphere and very kind and professional staff
rosa, 2-night trip
Verified

10/10 Exceptional

Sus instalaciones, la decoración, la atención del personal.
1-night trip
Verified

10/10 Exceptional

Nous avons été surclassés grâce à une annulation de dernière minute. Nous avons été très bien accueillis et avons apprécié la suite
1-night trip
Verified

10/10 Exceptional

Bellissimo hotel , servizio eccellente, ristorante stellato eccezionale.
2-night trip
Verified

10/10 Exceptional

Fabuleux !

Hotel très agréable, personnel aux petits soins et excessivement sympathique. Deux petits bémols cependant : chambres surchauffées et manque de lumière dans les chambres (pas pratique pour lire dans le coin salon des junior suites !). Les restaurants de l'hotel sont excellents.
Verified

10/10 Exceptional

Beautiful chalet style hotel.

We had a beautiful room with a large balcony with a view of the mountains. The staff in the hotel were charming and helpful. Breakfasts could be had in your room or the restaurant. There was yoghurt with homemade fruit compote, fruit salad, and delicious rolls and pastries.
Verified

10/10 Exceptional

Hotel avec un excellent accueil

Hotel proche de centre de Crans, avec une vue splendide sur les montagnes mais surtout avec un accueil remarquable et une gentillesse de l'ensemble du personnel.
Verified

10/10 Exceptional

JMG, 1-night trip
Verified

10/10 Exceptional

Tobias Lyck Bjært, 1-night trip
Verified

10/10 Exceptional

Joe, 1-night trip
Verified

10/10 Exceptional

Carmen, 1-night trip
Verified

10/10 Exceptional

Olivia, 2-night trip
Verified

10/10 Exceptional

Thierry, 1-night trip
Verified

10/10 Exceptional

Yves, 2-night trip
Verified

10/10 Exceptional

Hugo, 1-night trip
Verified

8/10 Very good

6-night trip
Verified

10/10 Exceptional

Verified

10/10 Exceptional

Verified

10/10 Exceptional