Paid for a city view but got put into a windowless box on the first night because they had overbooked and it was “first come first serve” for the room I paid for, I guess. The box must have been some afterthought when building the hotel because it was tiny, dingy, and dark. Light bulbs were missing. The safety box was just a cash box you’d bring to a little league snack table. It didn’t even have a key, not that it would have stopped a thief anyway.
The next day, after showing them my reservation, they kindly moved us to a much better room. It acted looked like a hotel room. It was a corner room and rather enjoyable. Though, I never got refunded any difference in price for the first night.
The gym was fully stocked and the pool was nice and clean with a great view.