We did not receive any checkin information despite we have sent in our enquiry to hotels.com two times prior to our arrivals. Very hectic checkin due to no password or instruction given (we knew there would be no front desk staff and we were promised to be sent checkin details for self checkin, but we had never got the check in info even after our physical arrival), was a very unpleasant checkin experience.
Room was neatly equipped with a kitchenette and a washer/dryer - essential for our 10-night stay. There was ample room for the two of us, though for four people in the supposed quadruple room, space could be tight. Staff were very responsive to queries - just text them on their web platform. Location was wonderful - entrance to the underground street was right in front of the apartment block. That thoroughfare is connected to two subway stations. For all that convenience, the hotel remainwd a quiet restful place. Will stay there again when visiting Osaka.
真实旅客
10 晚结伴旅行
Hotels.com真实住客点评
10/10 绝佳
2024 年 11 月 11 日
Shany
Shany,4 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2024 年 11 月 6 日
We travelled with a baby and the hotel staff have been very accommodative and helpful with all of our needs :)