Nestled in Ham, Petersham and Richmond Riverside, Harbour Hotel Richmond offers a luxurious retreat with a spa, indoor pool, and restaurant on site. Treat yourself to The Gate for a delicious meal or unwind at the bar. With helpful staff always ready to assist you can enjoy activities like dry cleaning/laundry services or explore nearby with tour/ticket assistance.
Reviews
8.28.2 out of 10
Very good
Popular amenities
Gym
24/7 front desk
Parking available
Main amenities (12)
Daily housekeeping
Restaurant and bar/lounge
Full-service spa
Indoor pool
Breakfast available
Fitness center
Sauna
Steam room
Self parking
Room service
5 meeting rooms
Terrace
Feel at home (6)
Children stay free
Rollaway/extra beds
Private bathroom
Television
Garden
Terrace
The current price is CNY1,154
CNY1,154
CNY1,385 total
includes taxes & fees
Aug 25 - Aug 26
Room options
Available filters for rooms
Showing 7 of 7 rooms
View all photos for Deluxe Double Room
Deluxe Double Room
7.07.0 out of 10
Good
4 reviews
(4 reviews)
Highlights
Air conditioning
Flat-screen TV
Private bathroom
Bathrobes
Shower/tub combination
Hair dryer
Coffee/tea maker
Satellite channels
Sleeps 2
1 King Bed
View all photos for Double Room (Cosy Basement)
Double Room (Cosy Basement)
8.68.6 out of 10
Excellent
4 reviews
(4 reviews)
Highlights
Flat-screen TV
Private bathroom
Bathrobes
Shower/tub combination
Hair dryer
Coffee/tea maker
Satellite channels
Daily housekeeping
Sleeps 2
1 Double Bed
View all photos for Double Room
Double Room
10.010.0 out of 10
Exceptional
9 reviews
(9 reviews)
Highlights
Flat-screen TV
Private bathroom
Bathrobes
Shower/tub combination
Hair dryer
Coffee/tea maker
Satellite channels
Daily housekeeping
Sleeps 2
1 Double Bed
View all photos for Superior Twin Room
Superior Twin Room
9.09.0 out of 10
Wonderful
4 reviews
(4 reviews)
Highlights
Flat-screen TV
Private bathroom
Bathrobes
Shower/tub combination
Hair dryer
Coffee/tea maker
Satellite channels
Daily housekeeping
Sleeps 2
1 Twin Bed
View all photos for Superior Double Room
Superior Double Room
7.27.2 out of 10
Good
10 reviews
(10 reviews)
Highlights
Flat-screen TV
Separate bedroom
Private bathroom
Bathrobes
Shower/tub combination
Hair dryer
Coffee/tea maker
Satellite channels
1 bedroom
Sleeps 2
1 King Bed
View all photos for Room, 1 Twin Bed (Single)
Room, 1 Twin Bed (Single)
10.010.0 out of 10
Exceptional
2 reviews
(2 reviews)
Highlights
Flat-screen TV
Private bathroom
Bathrobes
Shower/tub combination
Hair dryer
Coffee/tea maker
Satellite channels
Daily housekeeping
Sleeps 1
1 Twin Bed
View all photos for Deluxe Double Room (with Sofa Bed)
152-158 Richmond Hill, Richmond, England, TW10 6RP
What's nearby
Richmond Park - 3 min walk - 0.3 km
Royal Botanic Gardens, Kew - 6 min drive - 2.7 km
Twickenham Stadium - 6 min drive - 3.3 km
Syon Park - 9 min drive - 4.7 km
Hampton Court Palace - 15 min drive - 8.6 km
Getting around
Heathrow Airport (LHR) - 34 min drive
Farnborough (FAB) - 36 min drive
Luton Airport (LTN) - 73 min drive
Gatwick Airport (LGW) - 74 min drive
London City Airport (LCY) - 95 min drive
Stansted Airport (STN) - 98 min drive
London (SEN-Southend) - 118 min drive
Richmond North Sheen Station - 22 min walk
Richmond Station - 23 min walk
St Margarets Station - 27 min walk
Richmond Underground Station - 23 min walk
Restaurants
Pembroke Lodge - 13 min walk
Tide Tables Cafe - 14 min walk
Stein's - 10 min walk
The Fox & Duck - 12 min walk
Hollyhock Cafe - 5 min walk
About this property
Harbour Hotel Richmond
Harbour Hotel Richmond puts you in a great location, within just a 10-minute walk of Richmond Park and Thames River. Guests can be pampered with deep-tissue massages at the spa and grab a bite to eat at the restaurant. Other features of this Georgian hotel include an indoor pool, a bar/lounge, and a fitness center. Fellow travelers like the helpful staff and overall property condition.
Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Check-out time is 11:00 AM
Late check-out subject to availability
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Children
One child (2 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
No cribs (infant beds)
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Onsite self parking (GBP 16.50 per night)
Onsite parking limited
Other information
Smoke-free property
LOB_HOTELS
Property amenities
Food and drink
Cooked-to-order breakfast (surcharge) each morning 7:00 AM–10:30 AM
Restaurant
Bar/lounge
Room service (limited hours)
Traveling with children
Children stay free (see details)
What to do
Use of nearby fitness center
Working away
5 meeting rooms
Services
24-hour front desk
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Wedding services
Multilingual staff
Facilities
1 building/tower
Built in 1800
Safe-deposit box at front desk
Garden
Terrace
Fitness center
An indoor pool
Full-service spa
Sauna
Steam room
Banquet hall
Georgian architecture
Accessibility
Elevator
ROOM
Room amenities
Be entertained
32-inch flat-screen TV
Satellite TV channels
Home comfort
Coffee/tea maker
Bathrobes and slippers
Iron/ironing board
Sleep well
Rollaway/extra bed (surcharge)
Bed sheets provided
Freshen up
Private bathroom
Shower/tub combination
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi
Phone
More
Daily housekeeping
STAR_OUTLINE
Special features
Spa
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include deep-tissue massages, hot stone massages, Swedish massages, and Thai massages. The spa is open daily.
Dining
The Gate - Onsite restaurant.
Gates Bar - Onsite cocktail bar. Open daily.
MONETIZATION_ON
Fees & policies
Optional extras
Cooked-to-order breakfast is offered for an extra charge of approximately GBP 20.00 for adults and GBP 20.00 for children
Children & extra beds
Rollaway beds are available for GBP 10.0 per night
Parking
Self parking costs GBP 16.50 per night
Pool, spa, & gym (if applicable)
Guests under 3 years old are not allowed in the swimming pool, and guests under 16 years old are only allowed in the swimming pool and fitness facility with adult supervision
Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Eurocard
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
National rating
This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.
Also known as
Gate Hotel Richmond
Gate Richmond
Hotel Richmond Gate
Richmond Gate
Richmond Harbour Hotel
Harbour Hotel
Clarion Collection Hotel Gate
Clarion Collection Richmond Gate
Clarion Collection Gate
Richmond Harbour
Richmond Harbour Hotel Spa
Harbour Hotel Richmond Hotel
Harbour Hotel Richmond Richmond
Harbour Hotel Richmond Hotel Richmond
HELP_OUTLINE
Frequently asked questions
Does Harbour Hotel Richmond offer free cancellation for a full refund?
Yes, Harbour Hotel Richmond does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Harbour Hotel Richmond?
Yes, there's an indoor pool.
Are pets allowed at Harbour Hotel Richmond?
Sorry, pets aren't allowed.
Is parking offered on site at Harbour Hotel Richmond?
Yes. Self parking costs GBP 16.50 per night. Parking spots may be limited.
What are the check-in and check-out times at Harbour Hotel Richmond?
Check-in start time: 3:00 PM; Check-in end time: 2:00 AM. Check-out time is 11:00 AM.
What is there to do at Harbour Hotel Richmond and nearby?
Harbour Hotel Richmond has a spa and an indoor pool, as well as a steam room and a garden.
Are there restaurants at or near Harbour Hotel Richmond?
Yes, there's an onsite restaurant, The Gate.
What's the area around Harbour Hotel Richmond like?
Harbour Hotel Richmond is a short 3-minute walk from Richmond Park and 5 minutes' walk from Thames River.
Have a question?
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Harbour Hotel Richmond Reviews
Reviews
8.2
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
8.8/10
Cleanliness
8.4/10
Staff & service
8.6/10
Amenities
8.2/10
Property conditions & facilities
8.6/10
Eco-friendliness
Popular mentions
Room
Service staff
Location
Spa
Food
Breakfast
Bed
Restaurant
Lobby
Ambience
What guests liked
The spa facilities were fantastic, with many reviewers praising its quality and relaxing atmosphere. (39 reviews)
The pool and spa facilities were a highlight, with many guests praising their cleanliness, size, and relaxing atmosphere. (10 reviews)
The hot tubs were a highlight, very clean, well-maintained, and a great size with good facilities. (7 reviews)
From real guest reviews summarized by AI.
Reviews
10/10 Excellent
May 27, 2025
Spa and rooms where incredibly clean with great facilities.
satnam
satnam, 1-night trip
10/10 Excellent
May 31, 2025
Excellent property so close to Richmond Park! The staff were incredible, I was well taken care of. Make sure to get a massage and take advantage of the spa amenities!
Mya
Mya, 1-night trip
10/10 Excellent
Apr 12, 2025
Beautiful hotel with lots of charm.
jenna
jenna, 3-night trip
10/10 Excellent
Jul 21, 2025
I just wanted to extend a sincere thank you to all the staff for making this such a special experience for both me and my wife. The thoughtful touch of the rose petals on the bed and the handwritten note really was the icing on the cake.
I'm not usually the best at planning romantic gestures, but everything about the stay — from the room setup to the spa — really impressed my wife and gave us the perfect chance to unwind from our hectic schedules.
The spa was fantastic, and the entire team was warm, welcoming, and professional throughout.
We truly appreciated the attention to detail and hospitality, and we’ll definitely be back!
Sharif
Sharif, 1-night trip
8/10 Good
Jun 29, 2025
This is a great little hotel, very unique. The spa facilities are fantastic, especially the outdoor hot tubs. We enjoyed a lovely stay here and were given a complimentary upgrade which was a nice surprise. What wasn’t such a nice surprise was the extortionate car parking cost. If you are a resident at the hotel parking should be free. Staff were friendly and very accommodating. Would definitely recommend.
Charlotte
Charlotte, 1-night trip
10/10 Excellent
Mar 3, 2025
Excellent hotel with staff, location service and spa all amazing.
Stephen
Stephen, 1-night trip
10/10 Excellent
Feb 17, 2025
Really lovely hotel
Kirsty
Kirsty, 1-night trip
10/10 Excellent
May 26, 2025
Mentioned it was a wedding anniversary stay and they upgraded the room. The wellness facilities were just what we needed…
Venah
Venah, 1-night trip
10/10 Excellent
Apr 25, 2025
Stayed here many times and love it every time. The beds are so comfortable that we bought one for home!! Staff always friendly. Food amazing. Gorgeous rooms. I always recommend this hotel
Sebastian
Sebastian, 1-night trip
10/10 Excellent
Mar 1, 2025
Lovely Hotel
Lovely hotel in an ideal location
Stephanie
Stephanie, 1-night trip
6/10 Okay
May 31, 2025
Lovely hotel. Great check in team
Disappointed in car parking which you have to pay for, we waited 45 minutes from a cooked breakfast (when it wasn’t busy) and no croissants or pain au chocolate were left (10am Saturday so not too late) and you have to pay to use pool facilities on day of check out (which I’ve never had in any other hotel)
william
william, 1-night trip
6/10 Okay
Jul 8, 2025
Reception staff were quite rude and unaccomodating
Claire
Claire, 2-night trip
10/10 Excellent
Jun 1, 2025
As ever quiet with quality.
Ryan
Ryan, 1-night trip
10/10 Excellent
Apr 12, 2025
Great staff and awesome restaurant on site. The food was incredible and drinks were better. Staff is friendly and eager to help. Pool and spa are great bonuses
James
James, 2-night trip
10/10 Excellent
May 9, 2025
I had a wonderful stay over the bank holiday. Don't be put off by negative reviews! The room was clean and comfortable, the staff were friendly, the food in the restaurant was very good snd the spa was great. I had a wonderful massage.
Nicola
Nicola, 1-night trip
8/10 Good
Feb 14, 2025
The property is perfect for a stay in Richmond. The staff is very friendly and the restaurant and lounge were lovely to eat and hang out in.
Eric
Eric, 16-night trip
10/10 Excellent
Jan 7, 2025
Fantastic rooms staff and the spa is amazing!!!
joel
joel, 1-night trip
8/10 Good
Jan 19, 2025
Nice hotel
Reece
Reece, 1-night trip
6/10 Okay
Mar 31, 2025
A very cute hotel. The thing we didn’t like there was only 1 bath towel and 1 wash cloth for 2 people.
Tony
Tony, 2-night trip
8/10 Good
May 6, 2025
Overall pleasant stay. The bedside lamp shades had a thick layer of dust on them, and suspect these are rarely cleaned. The pillows were very uncomfortable. However, the staff were great and the facilities excellent.
Verified traveler
2-night trip
6/10 Okay
Jun 23, 2025
lovely property but did look somewhat different to pictures. Check in was a little late and there was an issue with breakfast but was sorted. Only thing is, there have lots of guests using the spa but no even near enough seating or loungers for guests so some were sitting on the floor as it was so busy and myself and husband couldnt relax together as there was no seating. I did ask for further loungers but they didnt get back to me.
mrs anna
mrs anna, 1-night trip
6/10 Okay
Apr 30, 2025
We ate in the gate restaurant, the food was great 😊 however the check in staff neglected tell us that the outside seating area
Mark
Mark, 2-night trip
8/10 Good
Jan 1, 2025
Spa facilities are great and smelt divine.
Holly
Holly, 1-night trip
8/10 Good
Oct 15, 2024
Very pleasant place to stay near Richmond
Philip
Philip, 1-night trip
4/10 Poor
Jun 16, 2025
I’ll keep it short for you - 1. Room was given to us in the most awful condition , the lack of ac ment we couldn’t sleep on the hottest day. Would have been better if the window didn’t open up into the hotel. 2. Staff during the weekend could frankly not care less and are rude and abhorrent.
3. The room we had to be moved to was okay.
4. The spa is actually nice.
5. Food/staff at restaurant are awful.