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Harbour Hotel Richmond

4.0 star property
Georgian hotel with spa, near Royal Botanic Gardens, Kew

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Nestled in Ham, Petersham and Richmond Riverside, Harbour Hotel Richmond offers a luxurious retreat with a spa, indoor pool, and restaurant on site. Treat yourself to The Gate for a delicious meal or unwind at the bar. With helpful staff always ready to assist you can enjoy activities like dry cleaning/laundry services or explore nearby with tour/ticket assistance.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking available
  • Free WiFi
  • Gym

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Full-service spa
  • Indoor pool
  • Breakfast available
  • Fitness center
  • Sauna
  • Steam room
  • Self parking
  • Room service
  • 5 meeting rooms
  • Terrace

Feel at home (6)

  • Children stay free
  • Rollaway/extra beds
  • Private bathroom
  • Television
  • Garden
  • Terrace
The current price is CNY956
CNY1,148 total
includes taxes & fees
Jun 14 - Jun 15

Why we love this property

Delicious dining options
Culinary adventures begin at the on-site restaurant. Signature cocktails await at the stylish bar, while mornings feature cooked-to-order breakfast.
Spa sanctuary
The full-service spa offers daily massages, from hot stone to Swedish and Thai. A sauna, steam room, and garden complement the wellness journey.
Georgian charm
Elegant Georgian architecture forms the backdrop to this hotel's enchanting garden, creating a serene environment for a delightful stay.

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Deluxe Double Room (with Sofa Bed)

Deluxe Double Room (with Sofa Bed) | Desk, iron/ironing board, rollaway beds, free WiFi

Deluxe Double Room (with Sofa Bed)

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 3
  • 1 Double Sofa Bed and 1 King Bed
  • Free WiFi

View all photos for Room, 1 Twin Bed (Single)

Desk, iron/ironing board, rollaway beds, free WiFi

Room, 1 Twin Bed (Single)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

View all photos for Superior Double Room

Superior Double Room | Desk, iron/ironing board, rollaway beds, free WiFi

Superior Double Room

7.8 out of 10
Good
(13 reviews)
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Superior Twin Room

Desk, iron/ironing board, rollaway beds, free WiFi

Superior Twin Room

9.0 out of 10
Wonderful
(4 reviews)
  • Sleeps 2
  • 1 Twin Bed
  • Free WiFi

View all photos for Double Room

Double Room | Desk, iron/ironing board, rollaway beds, free WiFi

Double Room

9.6 out of 10
Exceptional
(15 reviews)
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Deluxe Double Room

Deluxe Double Room | Desk, iron/ironing board, rollaway beds, free WiFi

Deluxe Double Room

  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Double Room (Cosy Basement)

Double Room (Cosy Basement) | Desk, iron/ironing board, rollaway beds, free WiFi

Double Room (Cosy Basement)

8.8 out of 10
Excellent
(5 reviews)
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

Similar properties

Front of property
Richmond Hill Hotel
Ham, Petersham and Richmond Riverside
  • Pet friendly
  • Parking available
  • Free WiFi
  • Restaurant
9.0 out of 10, Wonderful, 1,000 reviews
The price is CNY1,134
CNY1,361 total
includes taxes & fees
Jun 7 - Jun 8
Richmond Hill Hotel
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About the neighborhood

Map
152-158 Richmond Hill, Richmond, England, TW10 6RP

What's nearby

  • Richmond Park - 2 min walk - 0.2 km
  • Thames Path - 4 min walk - 0.4 km
  • Petersham Meadows - 4 min walk - 0.4 km
  • Thames River - 6 min walk - 0.5 km
  • Pembroke Lodge - 14 min walk - 1.2 km

Getting around

  • Farnborough (FAB) - 38 min drive
  • Heathrow Airport (LHR) - 39 min drive
  • Gatwick Airport (LGW) - 75 min drive
  • Luton Airport (LTN) - 90 min drive
  • London City Airport (LCY) - 97 min drive
  • Stansted Airport (STN) - 113 min drive
  • London (SEN-Southend) - 140 min drive
  • Richmond Station - 21 min walk
  • Richmond North Sheen Station - 25 min walk
  • St Margarets Station - 28 min walk
  • Richmond Underground Station - 21 min walk

Restaurants

  • ‪Pembroke Lodge - ‬14 min walk
  • ‪Tide Tables Cafe - ‬14 min walk
  • ‪Hollyhock Café - ‬6 min walk
  • ‪Tower House - ‬14 min walk
  • ‪The Roebuck - ‬2 min walk

About this property

Harbour Hotel Richmond

When you stay at Harbour Hotel Richmond, you'll be within a 10-minute drive of Thames River and Royal Botanic Gardens, Kew. Guests can be pampered with deep-tissue massages at the spa and grab a bite to eat at the restaurant. Other features of this Georgian hotel include an indoor pool, a bar/lounge, and a fitness center. Fellow travelers like the helpful staff and overall property condition.

At a glance

DONE

Hotel size

    • 89 rooms
    • Arranged over 3 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
    • Check-out time is 11:00 AM
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
DONE

Children

    • One child (2 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
    • No cribs (infant beds)
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Onsite self parking (GBP 16.50 per night)
    • Onsite parking limited
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 7:00 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • Room service (limited hours)

Traveling with children

  • Children stay free (see details)

What to do

  • Use of nearby fitness center

Working away

  • 5 meeting rooms

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff

Facilities

  • 1 building/tower
  • Built in 1800
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fitness center
  • An indoor pool
  • Full-service spa
  • Sauna
  • Steam room
  • Banquet hall
  • Georgian architecture

Accessibility

  • Elevator

Room amenities

Be entertained

  • 32-inch flat-screen TV
  • Satellite TV channels

Home comfort

  • Coffee/tea maker
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include deep-tissue massages, hot stone massages, Swedish massages, and Thai massages. The spa is open daily.

Dining

The Gate - Onsite restaurant.
Gates Bar - Onsite cocktail bar. Open daily.

Fees & policies

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of approximately GBP 20.00 for adults and GBP 20.00 for children

Children & extra beds

  • Rollaway beds are available for GBP 10.0 per night

Parking

  • Self parking costs GBP 16.50 per night

Pool, spa, & gym (if applicable)

  • Guests under 3 years old are not allowed in the swimming pool, and guests under 16 years old are only allowed in the swimming pool and fitness facility with adult supervision
  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Guests can rest easy knowing there's a fire extinguisher on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

This property accepts credit cards and debit cards. Cash is not accepted.

Credit cards accepted: Visa, Mastercard, American Express

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Also known as

Gate Hotel Richmond

Gate Richmond

Hotel Richmond Gate

Richmond Gate

Richmond Harbour Hotel

Harbour Hotel

Clarion Collection Hotel Gate

Clarion Collection Richmond Gate

Clarion Collection Gate

Richmond Harbour

Richmond Harbour Hotel Spa

Harbour Hotel Richmond Hotel

Harbour Hotel Richmond Richmond

Harbour Hotel Richmond Hotel Richmond

Frequently asked questions

Does Harbour Hotel Richmond offer free cancellation for a full refund?

Yes, Harbour Hotel Richmond does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Harbour Hotel Richmond?

Yes, there's an indoor pool.

Are pets allowed at Harbour Hotel Richmond?

Sorry, pets aren't allowed.

Is parking offered on site at Harbour Hotel Richmond?

Yes. Self parking costs GBP 16.50 per night. Parking spots may be limited.

What are the check-in and check-out times at Harbour Hotel Richmond?

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM. Check-out time is 11:00 AM.

What is there to do at Harbour Hotel Richmond and nearby?

Harbour Hotel Richmond has a spa and an indoor pool, as well as a steam room and a garden.

Are there restaurants at or near Harbour Hotel Richmond?

Yes, there's an onsite restaurant, The Gate.

What's the area around Harbour Hotel Richmond like?

Harbour Hotel Richmond is a short 6-minute walk from Thames River and 3 minutes' walk from Richmond Park.

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Reviews

Harbour Hotel Richmond Reviews

8.4

Very Good

8.8

Cleanliness

8.6

Location

8.4

Staff & service

8.2

Property conditions & facilities

Guest review summary

What guests liked

  • The spa facilities were highly praised for being relaxing, clean, and well-equipped with amenities such as steam room, sauna, and jacuzzi. (58 reviews)
  • The pool and spa facilities were a highlight, with many guests praising their cleanliness, size, and relaxing atmosphere. (14 reviews)
  • The hot tubs were a highlight, very clean, well-maintained, and a great size with good water quality. (12 reviews)
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From real guest reviews summarized by AI.

Popular mentions

Room
Service staff
Location
Spa
Food
Breakfast
Bed
Restaurant
Ambience
River

Reviews

Verified

6/10 Good

Lovely location, great hotel. Only disappointing things, were The room wasn’t ready for when we got there - travelling with a 10 month old - this wasn’t ideal. Nor was there a travel cot provided. But was a lovely hotel in a great location.
nathan, 1-night trip
Verified

10/10 Exceptional

Welcoming atmosphere. Spacious clean room. Very comfortable. Lovely spa
Stephanie, 1-night trip
Verified

10/10 Exceptional

Clean and beautiful spa 5* from me
Brenda, 1-night trip
Verified

10/10 Exceptional

Overall an excellent stay. Great location and very helpful staff. Would definitely stay again. We were upgraded to a larger room which was lovely and much appreciated.
Mary, 2-night trip
Verified

10/10 Exceptional

The room looked and felt luxurious. Samsung TV worked well. The WiFi was good . Very comfortable bed ( I really need to know what the mattress was ) Easy to use coffee machine . Enjoyed the swimming pool, steam room and outside jacuzzi. The sauna was a bit small. Good changing rooms .
Lesley, 1-night trip
Verified

10/10 Exceptional

Amazing stay as per usual. Love it here. Comfortable beds, great spa. Thank you team!
Martin, 1-night trip
Verified

6/10 Good

Iharbour spa was my go to hotel its location is perfect for exploring Richmond but this time the house keeping was not good at all. I had booked 3 rooms for 6 ladies and whilst the refreshments were replenished the rooms were not cleaned. I realise that they are unable to make beds when there are items on them (not all of them had items on) but not to bring fresh towels and clean or switch out dirty cups and glasses for us was very disappointing.
Lisa, 2-night trip
Verified

10/10 Exceptional

My most favourite hotel in the UK. Beautiful rooms, amazing spa facilities and the food is delicious! We regularly stay here!
Ashley, 1-night trip
Verified

10/10 Exceptional

Welcoming reception, room was clean. Facilities were brilliant. Everywhere very clean.
Lorrainr, 1-night trip
Verified

10/10 Exceptional

This hotel is wonderful. I’d had a really long day working so was tired but the hotel made everything better. Check in was great, my room was comfortable and had everything I needed. And also things I didnt like a mini bar etc. I went to the spa to relax and the steam room was really hot, the outside jacuzzi’s were bubbly and the right temperature and the pool a great size. When I went to dinner I was warmly greeted and told I could do some work in the bar whilst I looked at the menu. The menu was varied and I found it hard to choose. The wine list was excellent. I slept like a baby and used the well equipped gym in the morning. My only slight gripe is the Wi-Fi is poor, I had to hotspot from my phone but no biggy. I’ll definitely be back - thanks for a great stay.
Tom, 1-night trip
Verified

10/10 Exceptional

Clean, spacious, great facilities. Friendly welcoming staff
M Catherine, 1-night trip
Verified

10/10 Exceptional

Friendly and helpful staff, great location. However, car park is a rip off, additional service charge added.
Martin, 2-night trip
Verified

10/10 Exceptional

Lovely room in great hotel.Spa was really good.
Gary, 2-night trip
Verified

10/10 Exceptional

Receptionist excellent and friendly professional service.
Anthony, 1-night trip
Verified

6/10 Good

Nice hotel let down by organisational issues. Staff friendly and hard working but at this price point expecting better. Coffee took half an hour to arrive at breakfast. Bagel not toasted and raw at lunch. Breakfast trays with food on them still in corridors at 6 pm in evening. Room was not serviced, when came back to my room at 5 pm staff was on the phone in the bathroom having not yet started the room service. Water stopped working in room in the morning. The bonus is though the rooms are expensive restaurant and bar are reasonably priced. Could be a nice hotel but management needs a refresh
Alex, 2-night trip
Verified

8/10 Very good

Most of the staff seemed like they wasn’t happy to be there but all in all a really good stay and amazing spa facilities!
Chris, 1-night trip
Verified

10/10 Exceptional

Very nice hotel in a good location
Charles, 3-night trip
Verified

6/10 Good

Despite looking very stylish from afar up close the property let little tweaks of cleanliness dirty floors, cobwebs fingerprints on windows and glasses. We had a good stay however for the price and for its reputation we expected a little bit more attention to detail when it comes to the upkeep of the property. Also we stayed for two nights and didn’t get our room serviced once and had to ask on multiple occasions to bring clean towels the food in the gate was amazing again however lacked in the service that you would expect we would stay here again for its convenience and overall the hotel is very nicely designed however didn’t give the wow factor as we expected unfortunately. We also used the Spa which again needed some attention to the cleanliness the changing rooms had dirty floors and the staff whilst lovely were clearly inexperienced the garden of the Spa redeemed the property
Fiona, 2-night trip
Verified

10/10 Exceptional

Lovely stay at the Richmond Harbour Hotel

Very comfortable bed & Pillows, nice staff, Great bar, very pretty rooms
Kelly, 1-night trip
Verified

8/10 Very good

Noisy room, could hear people upstairs, room was also cold and not enough water. Team were friendly though. It would be good if the towels could all be in the bathroom so we did not need to search for them.
Morgane, 1-night trip
Verified

10/10 Exceptional

Excellent hotel with staff, location service and spa all amazing.
Stephen, 1-night trip
Verified

10/10 Exceptional

Spa and rooms where incredibly clean with great facilities.
satnam, 1-night trip
Verified

8/10 Very good

Good stay overall
Paul, 1-night trip
Verified

8/10 Very good

The property and facilities are excellent as is the location. The food and service is very slow and very expensive. Breakfast is extremely good, evening meals less so.
Murray, 2-night trip
Verified

8/10 Very good

Really enjoyed our stay, excellent location
Paul, 3-night trip