Nestled near Niagara Falls State Park, The Giacomo, Ascend Hotel Collection is a haven of comfort and charm. Enjoy a free breakfast buffet by the lobby fireplace or unwind with coffee/tea in the lobby after working out at the 24-hour gym; guests rave about the helpful staff and location.
Conference Center Niagara Falls - 2 min walk - 0.2 km
Seneca Niagara Resort & Casino - 8 min walk - 0.7 km
Maid of the Mist - 8 min walk - 0.7 km
Rainbow Bridge - 10 min walk - 0.9 km
Getting around
Niagara Falls, NY (IAG-Niagara Falls Intl.) - 17 min drive
Buffalo Niagara Intl. Airport (BUF) - 42 min drive
Niagara Falls Station - 6 min drive
Niagara Falls Station - 10 min drive
Niagara Falls, ON (XLV-Niagara Falls Train Station) - 10 min drive
Restaurants
Stir - 11 min walk
Blues Burger Bar - 7 min walk
TDR @ Seneca Niagara Casino & Hotel - 8 min walk
Starbucks - 5 min walk
A&W Restaurant - 5 min walk
About this property
The Giacomo, an Ascend Collection Hotel
When you stay at The Giacomo, an Ascend Collection Hotel, you'll be in a great location, within just a 10-minute walk of Niagara Falls State Park and Seneca Niagara Resort & Casino. You can visit the 24-hour fitness center for a workout or unwind with a drink at the bar/lounge. This boutique hotel is also within just a 10-minute walk of Maid of the Mist and Rainbow Bridge. Fellow travelers say great things about the helpful staff and location.
At a glance
DONE
Hotel size
41 rooms
Arranged over 6 floors
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Arriving/Leaving
Check-in start time: 4:00 PM; Check-in end time: 3:00 AM
Late check-in subject to availability
Minimum check-in age: 21
Check-out time is 11 AM
Contactless check-out available
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
DONE
Required at check-in
Credit card required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
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Children
One child (18 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
No cribs (infant beds)
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Pets
Pets allowed (2 total, up to 50 lbs per pet)*
Service animals welcome
Specific rooms only*
WIFI
Internet
Free WiFi and wired internet access in public areas
Free WiFi and wired internet access in rooms
LOCAL_PARKING
Parking
Free secured onsite self parking
Free onsite RV/bus/truck parking
Wheelchair-accessible parking and van parking on site
Onsite parking includes off-street options
Free offsite parking within 10 ft
Property amenities
Food and drink
Free buffet breakfast each morning 8:00 AM–10:30 AM
Rollaway beds are available for USD 10.0 per night
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of USD 25.00 per pet, per day
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and outdoor lighting on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).
Also known as
Giacomo Hotel
Giacomo Hotel Niagara Falls
Giacomo Niagara Falls
The Giacomo Hotel Niagara Falls
Giacomo
The Giacomo, Ascend Collection
The Giacomo, Ascend Hotel Collection Hotel
The Giacomo An Ascend Hotel Collection Member
The Giacomo, Ascend Hotel Collection Niagara Falls
The Giacomo, Ascend Hotel Collection Hotel Niagara Falls
Frequently asked questions
Does The Giacomo, an Ascend Collection Hotel offer free cancellation for a full refund?
Yes, The Giacomo, an Ascend Collection Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at The Giacomo, an Ascend Collection Hotel?
Yes, pets are welcome, with a limit of 2 total and maximum weight of 50 lbs per pet. There's a charge of USD 25.00 per pet, per day. Service animals are exempt from fees.
Is parking offered on site at The Giacomo, an Ascend Collection Hotel?
Yes, there's free self parking. Free RV/bus/truck parking is available.
What are the check-in and check-out times at The Giacomo, an Ascend Collection Hotel?
Check-in start time: 4:00 PM; Check-in end time: 3:00 AM. Check-out time is 11 AM. Contactless check-out is available.
Is there an onsite casino at The Giacomo, an Ascend Collection Hotel?
No, this hotel doesn't have a casino, but Seneca Niagara Resort & Casino (7-min walk) and Casino Niagara (3-min drive) are both nearby.
What is there to do at The Giacomo, an Ascend Collection Hotel and nearby?
Have fun with nearby winter activities like cross-country skiing, sledding, and snowmobiling, and in warmer months enjoy a round of golf at the nearby golf course. Additional recreation nearby includes casino gaming and ecotours. The Giacomo, an Ascend Collection Hotel also has a 24-hour fitness center.
What's the area around The Giacomo, an Ascend Collection Hotel like?
The Giacomo, an Ascend Collection Hotel is in Downtown Niagara Falls, a short 3-minute walk from Niagara Falls State Park and 19 minutes' walk from Clifton Hill. Travelers say the area is walkable and ideal for skiing.
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Reviews
The Giacomo, an Ascend Collection Hotel Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
8.6
Cleanliness
8.4
Amenities
8.8
Staff & service
8.4
Property conditions & facilities
Guest review summary
What guests liked
Breakfast was consistently described as wonderful, great, and amazing with many options to choose from. (93 reviews)
Parking was convenient, secure, and gated, with some reviewers noting it was even free. (32 reviews)
The property is very pet friendly, welcoming dogs and allowing them to accompany owners on walks around Niagara Falls park. (3 reviews)
From real guest reviews summarized by AI.
Popular mentions
Room
Service staff
Breakfast
Location
Bed
View
Bathroom
Parking
Biscuits
Building
Reviews
Verified
10/10 Exceptional
Apr 14, 2026
Clean room with electric fireplace. Staff very nice and helpful.
Tonyetta
Tonyetta, 3-night trip
Verified
10/10 Exceptional
Apr 5, 2026
A short walk to the falls and restaurants. We have stayed at the Giacomo at least 10 times. We will be back
Margaret
Margaret, 1-night trip
Verified
10/10 Exceptional
Apr 22, 2026
The hotel was in a great location! Rooms were extremely clean and well maintained!
The GM Lenny paid great attention to detail and gave great recommendations on local places to eat. The lobby bar was full of energy. You would be making a huge mistake if you did not stop by and grab a drink and an appetizer!!
Kevin, the bartender, was fantastic! He made you feel like you are a regular customer.
A+
Scott
Scott, 2-night trip
Verified
8/10 Very good
Dec 31, 2025
Friendly staff and great experience
Md Shanewaz
Md Shanewaz, 2-night trip
Verified
10/10 Exceptional
Jan 3, 2026
Great staff
adrian
adrian, 3-night trip
Verified
10/10 Exceptional
Nov 3, 2025
Very friendly staff and beautiful older boutique hotel.
Tondra
Tondra, 2-night trip
Verified
10/10 Exceptional
Jan 18, 2026
Wow!! The views, the staff, the rooms, the whole stay was absolutely amazing. Can't wait to go back again!!
Linnea
Linnea, 2-night trip
Verified
10/10 Exceptional
Dec 22, 2025
The staff was great
Crystal
Crystal, 2-night trip
Verified
10/10 Exceptional
Dec 15, 2025
Wonderful room. ..quiet clean great staff
Deana
Deana, 2-night trip
Verified
10/10 Exceptional
Oct 23, 2025
Nice location to attractions
lisa
lisa, 2-night trip
Verified
10/10 Exceptional
Dec 29, 2025
The staff was very helpful and friendly. The lounge was cozy and welcoming. We loved the view from the 19th floor. The rooms were lovely and comfortable.
Stacy
Stacy, 1-night trip
Verified
10/10 Exceptional
Jan 26, 2026
This place is so great! Staff is so welcoming and accommodating. Front desk staff is beyond impressive and personable. We come to NF every now and then and when we do, we stay at the Giacomo. Complimentary breakfast is great too. Sky view longe is an added bonus with awesome views. Obviously, we’ll be back.
Victor
Victor, 1-night trip
Verified
10/10 Exceptional
Nov 7, 2025
Clean room, excellent service and the staff was attentive. I would definitely stay again.
Janice
Janice, 2-night trip
Verified
4/10 Fair
Mar 9, 2026
Our first room had coffee grounds on the chair and all over the floor so they gave us a different room. The staff was great but the rooms have gone down hill BIG time. I mentioned how disappointed we were with our room and the woman at the front mentioned they were going to be renovations happening soon. I sure hope so.
Lucy
Lucy, 1-night trip
Verified
10/10 Exceptional
Sep 25, 2025
Good staff an nearby to Falls with excellent breakfast options
Prabhakar
Prabhakar, 2-night trip
Verified
10/10 Exceptional
Oct 23, 2025
Excellent staff and it the room was exactly as described. The bed was comfortable and the room clean and quiet. We enjoyed our stay!
Anita
Anita, 2-night trip
Verified
10/10 Exceptional
Oct 23, 2025
Clean room friendly staff
sarva
sarva, 1-night trip
Verified
10/10 Exceptional
Nov 17, 2025
The staff were friendly and very welcoming at all times. The room was absolutely amazing clean and very well prepared as my husband had asked as it was our honeymoon.
Dustin
Dustin, 1-night trip
Verified
8/10 Very good
Oct 15, 2025
Staff was extremely friendly and helpful
David
David, 2-night trip
Verified
10/10 Exceptional
Nov 16, 2025
The staff were very friendly and knowledgeable about restaurants and attractions. The breakfast was always fresh and there were various options. The parking lot and area around the hotel was safe. The location is within walking distance to the Falls.
Deborah
Deborah, 4-night trip
Verified
10/10 Exceptional
Sep 14, 2025
Excellent and friendly service, beautiful building and rooms, great views.
Jennifer
Jennifer, 1-night trip
Verified
8/10 Very good
Jan 5, 2026
We enjoyed our stay. Our room was beautiful, the tub was fantastic, the fireplace perfect for cold winter nights and romantic atmosphere. The skylounge was great except no one warns you that last 3 flights of stairs have to be walked. The breakfast was awful though. The food was cold, the coffee was basically water and the waffle mix was so thin that it made a shell of a waffle. .
Joshua
Joshua, 2-night trip
Verified
10/10 Exceptional
Oct 20, 2025
If we enjoy our stay, very convenient to Niagara Falls. Very nice lounge with great observation of the surrounding area. Breakfast with many options to choose from included in the price of our stay. Staff were very courteous and helpful about our visit.