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Novotel Ha Long Bay,

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Located near Bai Chay Beach, Novotel Ha Long Bay offers a stylish retreat with shopping on site and ocean views from the Square restaurant. Unwind by the outdoor pool or relax in the garden while taking advantage of high-speed WiFi, coffee shop/cafe and attentive multilingual staff.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Airport transfer
  • Free parking
  • Free WiFi
  • Restaurant
  • Air conditioning

Main amenities (12)

  • Daily housekeeping
  • Near the beach
  • Restaurant and 2 bars/lounges
  • Outdoor pool
  • Breakfast available
  • Fitness center
  • Children's pool
  • Pool bar
  • 24-hour room service
  • Coffee shop/cafe
  • Business center
  • 7 meeting rooms

For families (6)

  • Children stay free
  • Free cribs/infant beds
  • Children's pool
  • Private bathroom
  • Television
  • Terrace
The current price is CNY301
CNY341 total
includes taxes & fees
Jun 3 - Jun 4

Why we love this property

Food with a view
Enjoy poolside or ocean-view dining with international cuisine. The restaurant features locally-sourced food, vegan options, and buffet breakfast.
Poolside paradise
The hotel features an outdoor pool with loungers and umbrellas. Families enjoy the children's pool. Everyone can dine at the poolside restaurant and bar.

Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for Superior Twin Room, 2 Twin Beds

Minibar, in-room safe, desk, laptop workspace

Superior Twin Room, 2 Twin Beds

9.0 out of 10
Wonderful
(2 reviews)
  • Bay view
  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds
  • Free WiFi

View all photos for Standard Twin Room, 2 Twin Beds

Minibar, in-room safe, desk, laptop workspace

Standard Twin Room, 2 Twin Beds

  • Mountain view
  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds
  • Free WiFi

View all photos for Junior Suite, 1 King Bed

Minibar, in-room safe, desk, laptop workspace

Junior Suite, 1 King Bed

  • Bay view
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Room, 1 Double Bed

Minibar, in-room safe, desk, laptop workspace

Deluxe Room, 1 Double Bed

  • Sleeps 4
  • 1 Double Bed
  • Free WiFi

View all photos for Deluxe Room, 1 King Bed, Bay View

Minibar, in-room safe, desk, laptop workspace

Deluxe Room, 1 King Bed, Bay View

  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Room, 2 Twin Beds, Bay View

Minibar, in-room safe, desk, laptop workspace

Deluxe Room, 2 Twin Beds, Bay View

  • Sleeps 4
  • 2 Twin Beds
  • Free WiFi

View all photos for Deluxe Room, 2 Twin Beds

Minibar, in-room safe, desk, laptop workspace

Deluxe Room, 2 Twin Beds

  • Sleeps 4
  • 2 Twin Beds
  • Free WiFi

Presidential Suite, 2 Double Beds

  • Sleeps 6
  • 2 Double Beds
  • Free WiFi

View all photos for Executive Room, 1 King Bed

Executive Room, 1 King Bed | Minibar, in-room safe, desk, laptop workspace

Executive Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • Bay view
  • 42 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed | Minibar, in-room safe, desk, laptop workspace

Superior Room, 1 King Bed

10.0 out of 10
Exceptional
(6 reviews)
  • Bay view
  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed

Minibar, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed

10.0 out of 10
Exceptional
(2 reviews)
  • Mountain view
  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

Similar properties

Indoor pool, outdoor pool, open 6:00 AM to 10:00 PM, lifeguards on site
A La Carte Ha Long Bay Managed by TASECO
Bai Chay
  • Pool
  • Spa
  • Free parking
  • Free WiFi
9.2 out of 10, Wonderful, 61 reviews
The price is CNY459
CNY521 total
includes taxes & fees
Jun 11 - Jun 12
A La Carte Ha Long Bay Managed by TASECO
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About the neighborhood

Map
160 Ha Long Street, Bai Chay Ward, Ha Long, Quang Ninh, 200000

What's nearby

  • Sun Square - 1 min walk - 0.1 km
  • Bai Chay Beach - 8 min walk - 0.7 km
  • Queen Cable Car Ocean Terminal - 13 min walk - 1.1 km
  • Dragon Park - 13 min walk - 1.1 km
  • Ha Long International Cruise Port - 4 min drive - 1.5 km

Getting around

  • Haiphong (HPH-Cat Bi) - 54 min drive
  • Van Don Intl. Airport (VDO) - 64 min drive
  • Ga Ha Long Station - 14 min drive
  • Cai Lan Station - 15 min drive
  • Cang Cai Lan Station - 16 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪Mường Thanh Quảng Ninh - ‬12 min walk
  • ‪Vinace Italian Restaurant & Bar - ‬7 min walk
  • ‪Novotel Lobby Bar - ‬1 min walk
  • ‪Valley Beach Club - ‬11 min walk
  • ‪Square Restaurant - ‬1 min walk

About this property

Novotel Ha Long Bay,

Novotel Ha Long Bay, puts you in a great location, within a 15-minute walk of Bai Chay Beach and Dragon Park. Guests can take a dip in the outdoor pool or grab a bite to eat at Square restaurant, which serves breakfast, lunch, and dinner. Other highlights at this luxurious hotel include 2 bars/lounges, a poolside bar, and a fitness center.

At a glance

DONE

Hotel size

    • 225 rooms
    • Arranged over 11 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: anytime
    • Minimum check-in age: 15
    • Check-out time is noon
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 15
DONE

Children

    • Up to 2 children (15 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi and wired internet access in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Wheelchair-accessible parking on site
DONE

Transfers

    • Airport shuttle on request (available 24 hours)*
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6 AM–10 AM
  • 2 bars/lounges
  • Restaurant
  • Poolside bar
  • Coffee shop
  • Coffee/tea in a common area
  • Barbecue grills
  • 24-hour room service
  • Snack bar/deli
  • Water dispenser

Traveling with children

  • Children stay free (see details)
  • Children's pool
  • Children's menu

What to do

  • Shopping
  • Beach nearby
  • Kayaking nearby

Working away

  • Business center
  • 7 meeting rooms
  • Computer station
  • Conference space (4090 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Pool loungers
  • Pool umbrellas

Facilities

  • 1 building/tower
  • Built in 2008
  • ATM/banking
  • Safe-deposit box at front desk
  • Terrace
  • Television in common areas
  • Fitness center
  • An outdoor pool
  • Locally sourced food is prioritized
  • At least 80% organic food
  • Vegan dining options
  • Vegetarian dining options
  • Locally-owned & organized tours & activities
  • Local artist showcase
  • Some profits reinvested in community and sustainability
  • Local culture & ecosystem education
  • Uses some LED lighting
  • Comprehensive food waste policy
  • Waste recycling policy
  • No plastic soda bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Banquet hall

Accessibility

  • Wheelchair accessible
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant

Room amenities

Be entertained

  • LCD television
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Electric kettle
  • Bathrobes and slippers

Sleep well

  • Blackout drapes/curtains
  • Free crib/infant bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Rainfall showerhead
  • Eco-friendly toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi and wired internet
  • Phone

Food and drink

  • Free bottled water
  • Free tea bags/instant coffee

More

  • Daily housekeeping
  • In-room safe
  • Eco-friendly toiletries
  • Bulk dispenser for toiletries
  • Energy-saving switches
  • Uses some LED lighting
  • Recycling
  • Water-efficient showers only
  • Guidebooks/recommendations
  • Restaurant dining guide

Special features

Dining

Square restaurant - This poolside restaurant serves breakfast, lunch, and dinner. A children's menu is available.
Lobby Lounge Bar - This poolside bar specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. Open daily.
Poolside bar - This poolside bar serves brunch, lunch, and dinner. Open daily.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately VND 425000 per person
  • Airport shuttle service is offered for an extra charge of VND 1190000 per vehicle (one-way)

Children & extra beds

  • Rollaway beds are available for VND 800000 per night

Pool, spa, & gym (if applicable)

  • Pool access available from 6:00 AM to 10:00 PM

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards. Cash is not accepted.

Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Also known as

Ha Long Bay Novotel

Novotel Ha Long Bay

Novotel Hotel Ha Long Bay

Novotel Ha Long Bay Hotel Halong Bay

Novotel Halong Bay

Novotel Ha Long Bay Hotel

Novotel Ha Hotel

Novotel Ha

Novotel Ha Long Bay Hotel

Hotel Novotel Ha Long Bay Ha Long

Ha Long Novotel Ha Long Bay Hotel

Hotel Novotel Ha Long Bay

Novotel Ha Long Bay Ha Long

Novotel Hotel

Novotel

Novotel Ha Long Bay Hotel

Novotel Ha Long Bay Ha Long

Novotel Ha Long Bay Hotel Ha Long

Frequently asked questions

Does Novotel Ha Long Bay, offer free cancellation for a full refund?

Yes, Novotel Ha Long Bay, does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Novotel Ha Long Bay,?

Yes, there's an outdoor pool and a children's pool. Guests have pool access from 6:00 AM to 10:00 PM.

Are pets allowed at Novotel Ha Long Bay,?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Novotel Ha Long Bay,?

Yes, there's free self parking.

Is airport shuttle service offered by Novotel Ha Long Bay,?

Yes, an airport shuttle is available. The charge is VND 1190000 per vehicle one-way.

What are the check-in and check-out times at Novotel Ha Long Bay,?

Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is noon.

What is there to do at Novotel Ha Long Bay, and nearby?

Have fun with nearby activities like boat tours and kayaking. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include 2 bars and a fitness center.

Are there restaurants at or near Novotel Ha Long Bay,?

Yes, Square restaurant offers international cuisine, ocean views, and poolside dining.

What's the area around Novotel Ha Long Bay, like?

Novotel Ha Long Bay, is a short 9-minute walk from Bai Chay Beach and 3 minutes' walk from Sun Square.

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Reviews

Novotel Ha Long Bay, Reviews

8.6

Excellent

9.0

Cleanliness

7.6

Location

8.8

Staff & service

8.6

Property conditions & facilities

Popular mentions

Service staff
Room
Food
Live music
Restaurant
Family friendly

Reviews

Verified

10/10 Exceptional

The hotel's common areas are designed simply yet warmly, making a good impression from the moment you step inside
Oliver, 1-night trip
Verified

10/10 Exceptional

I felt truly at ease staying here because the hotel has a convenient location, ensures complete amenities, and has a professional and dedicated staff
Daniel, 1-night trip
Verified

10/10 Exceptional

I appreciate the hotel's flexibility in assisting guests with early check-in whenever possible, which is very convenient after a long trip
Stven, 1-night trip
Verified

10/10 Exceptional

What pleased me was that the hotel consistently maintained a gentle, understated yet professional and dedicated service
Timwalk, 1-night trip
Verified

10/10 Exceptional

Room was excellent, staff were kind and helpful. Amenities were good, however the pool area could do with some maintenance, it’s starting to become a bit grubby and run down. No umbrellas were out.
Curtis, 1-night trip
Verified

10/10 Exceptional

The hotel features a quiet co-working area with comfortable desks and chairs, strategically placed power outlets, and ample lighting, ideal for guests needing to handle urgent tasks while still enjoying a professional and focused workspace
Oliver, 1-night trip
Verified

10/10 Exceptional

We had a wonderful stay at Novotel hotel. The staff, facilities, and amenities were excellent.
Chuong, 1-night trip
Verified

10/10 Exceptional

All customer feedback is taken seriously; staff acknowledge comments with a positive attitude and handle them promptly
Charlotte, 1-night trip
Verified

8/10 Very good

We stopped for a very brief one night stay before boarding the Mon Cherie Cruise HaLong Bay..it was comfortable, quiet and provided hot breakfast. The swimming pool is lovely..we ate at a great local Italian restaurant in very close walking proximity Vinace. A perfect 20 hour stop over.
Laura, 1-night trip
Verified

10/10 Exceptional

The staff were friendly and the food in their restaurant was lovely.
husna, 2-night trip
Verified

10/10 Exceptional

Service personnel excellent
tien hoang, 2-night trip
Verified

10/10 Exceptional

The staff and wonderful and kind. They ensured we had a room with both balcony and bathtub, a lovely large comfy room. The location is good to the clubs, market and many shops and restaurants. The showers were exceptional with super hot water and great pressure. The breakfast was a great value with many options. The bed was a proper king and the blackout curtains did just thay. The only the only thing i would recommend is to add chairs to the balcony and teach the bartenders how to pour a drink with more than 20 ml of liquor. Recommend. blackput curtains did exactly that. The only
Elizabeth, 4-night trip
Verified

8/10 Very good

Clean and well situated property with lots to do in walking distance. Staff was friendly and helpful, but the bed was not up to par. It was hard and springy like sleeping directly on a box spring. It was pretty bad.
Ben, 2-night trip
Verified

8/10 Very good

We enjoyed our room and the facilities, including the pool. However, we found the food was lacking in quality. Our room wasn't properly cleaned when we arrived (there was someone else's underwear on the floor and the mugs were not clean) and we had to ask the staff to clean it again. That being said, the staff were extremely helpful and kind. They definitely made the stay better. We apparently came during "off season" which made the whole area seem like a ghost town. We did find some good places to eat tho, and the bay cruise we did was as beautiful as we imagined.
Emily, 2-night trip
Verified

4/10 Fair

This was meant to be a four star hotel but I didnt think it was. First of all, the greeting was awful. It was that bad, I wouldnt consider I had a greet and meet. Staff looks disengaged. There was a smell to the hotel. Rooms were old and wooden floors were creaking. The lift doors could really do with a clean. There isn't much lighting in the rooms or the halls. It was very dim all round. The hotel location as it was near the beach clubs, not only you heard some of the music but you would feel the vibration at night. Check in and check out was easy and quick though. Food was expensive than anything at the hotel as expected so I just went outside for food. Even then it is a lot less options than in the centre. Its meant to be opposite the Ha long night market and I thought there would be food stalls and others but there isnt much so we ended up going to the convienence store. Overall I would never come back to this hotel. It's like a ghost town.
Estee, 3-night trip
Verified

10/10 Exceptional

Lovely stay, rooms are very comfy and the staff are SUPER. My daughter lost her wallet in Halong bay, Police called the hotel and hotel staff Anh accompanied us until we got her wallet Absolutely amazing service!!!
NARIMAN, 4-night trip
Verified

10/10 Exceptional

Great hotel to stay at
Michael, 1-night trip
Verified

6/10 Good

Nothing open around like 1 restaurant n 1 coffee shop in 2-3 miles
Luan, 1-night trip
Verified

10/10 Exceptional

I enjoyed the food from the restaurant. Hotel staff were helpful.
Jamie, 1-night trip
Verified

10/10 Exceptional

Excellent Room Design
XUAN TRU, 2-night trip
Verified

6/10 Good

The staff was great but the hotel could use a makeover.
Thomas, 1-night trip
Verified

10/10 Exceptional

Hospitality with Smile at Novotel Halong Bay

We stayed 4 nights at NOVOTEL Halong bay our stay was comfortable relaxing . Most of staff was friendly & halpful . Special mention of Ms Trang at reception always go to extra mile to see smile on guest face & staff at time of BF
ASHOK, 4-night trip
Verified

10/10 Exceptional

Good
poonam, 1-night trip
Verified

10/10 Exceptional

The receptionists were helpful to claim my two lost checked bags from San Francisco to Hanoi
Van Duc, 2-night trip
Verified

4/10 Fair

BAD
ISSEI, 2-night trip