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Domos Río Serrano - Caja Los Andes

2.0 star property
Hotel with restaurant, near Torres del Paine National Park

Choose dates to view prices

Nestled near Torres del Paine National Park, Domos Río Serrano - Caja Los Andes offers a tranquil retreat. Stroll through the garden, savor local flavors at the restaurant or host an event in the banquet hall.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free parking
  • Restaurant

Main amenities (5)

  • Housekeeping once per stay
  • Restaurant
  • Garden
  • Limited hour front desk
  • Banquet hall

Room options

View all photos for Standard Tent

Standard Tent | 1 bedroom

Standard Tent

  • Mountain view
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

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Morrena Lodge
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  • Parking available
  • Free WiFi
  • Restaurant
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About the neighborhood

Map
Accso Parque Nacional Torres del Paine, camino Cueva del Milodón, Torres del Paine, Magallanes y Antartica Chilena

What's nearby

  • Torres del Paine National Park - 1 min walk - 0.0 km
  • Serrano River - 2 min walk - 0.2 km
  • Lago Pehoe - 26 min drive - 17.4 km
  • Salto Chico Falls - 26 min drive - 17.4 km
  • Salto Grande - 46 min drive - 26.8 km

Restaurants

  • ‪Qawasqar - ‬10 min drive
  • ‪Don Pascual 1940 - ‬11 min drive
  • ‪De Agostini - ‬10 min drive
  • ‪Restaurant Hotel Rio Serrano - ‬10 min drive
  • ‪Los Colonnos Del Sur - ‬10 min drive

About this property

Domos Río Serrano - Caja Los Andes

  • Domos Río Serrano - Caja Los Andes puts you just a 5-minute drive from Torres del Paine National Park.

At a glance

DONE

Hotel size

    • 48 rooms
DONE

Arriving/Leaving

    • Check-in start time: 4:00 PM; Check-in end time: 10:00 PM
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is 11:00 AM
DONE

Special check-in instructions

    • The front desk is open daily from 10:00 AM - 10:30 PM
    • Front desk staffed during limited hours
    • If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • Pets not allowed
LOCAL_PARKING

Parking

    • Free uncovered onsite self parking

Property amenities

Food and drink

  • Restaurant

Services

  • Front desk (limited hours)

Facilities

  • Garden
  • Banquet hall

Room amenities

Freshen up

  • 2 bathrooms

More

  • Housekeeping once per stay

Fees & policies

Refundable deposits

  • Deposit: USD 150 per accommodation, per stay

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • You may be required to pay the following charge at the property: Chile Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Chile and who pay in foreign currency (e.g., USD).

Policies

This property does not have elevators.

Guests can rest easy knowing there's a fire extinguisher on site.

This property accepts credit cards and debit cards. Cash is not accepted.

Credit cards accepted: Visa, Mastercard, American Express, Diners Club

Also known as

Domos Serrano Caja Los Andes

Domos Río Serrano - Caja Los Andes Hotel

Domos Río Serrano - Caja Los Andes Torres del Paine

Domos Río Serrano - Caja Los Andes Hotel Torres del Paine

Frequently asked questions

Does Domos Río Serrano - Caja Los Andes offer free cancellation for a full refund?

Yes, Domos Río Serrano - Caja Los Andes does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Domos Río Serrano - Caja Los Andes?

Sorry, pets aren't allowed.

Is parking offered on site at Domos Río Serrano - Caja Los Andes?

Yes, there's free self parking.

What are the check-in and check-out times at Domos Río Serrano - Caja Los Andes?

Check-in start time: 4:00 PM; Check-in end time: 10:00 PM. Check-out time is 11:00 AM.

What is there to do at Domos Río Serrano - Caja Los Andes and nearby?

Domos Río Serrano - Caja Los Andes has a garden.

Are there restaurants at or near Domos Río Serrano - Caja Los Andes?

Yes, there's an onsite restaurant.

What's the area around Domos Río Serrano - Caja Los Andes like?

Domos Río Serrano - Caja Los Andes is located a short 18-minute walk from Torres del Paine National Park.

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Reviews

Domos Río Serrano - Caja Los Andes Reviews

9.2

Wonderful

9.4

Cleanliness

8.8

Amenities

9.0

Staff & service

9.2

Property conditions & facilities

Reviews

Verified

10/10 Exceptional

Location is wonderful. Can recommend the burgers in the restaurant.
Wolfgang, 2-night trip
Verified

10/10 Exceptional

very nicely situated campsite, comfortable beds and warm duvets in igloo tents. Social facilities clean, hot water in the shower. In the restaurant you can have a meal, but if they serve a group of more people, you have to wait an hour, but they have an excellent aperol spritz. The electricity is turned off for the night and if you get up before seven, the water doesn't run. The lady at the reception was nice, helpful and spoke fluent English, I got a lamp and a blanket from her in addition
Radka, 1-night trip
Verified

10/10 Exceptional

Good value for TDP. Beautiful campgrounds in the valley facing the mountains and up against the Rio Serrano river. Dome tents are sparse, just a bed and nightstand, but tents are good quality and blankets are super thick. Rechargeable nightlamps must be returned each day to recharge but only last about 30 minutes at night. Each site has a shelter with picnic table and plug. Plentiful clean campground bathrooms and good showers. Power AND water are OFF 11pm-8am. Lovely small restaurant on site also. Very friendly staff!
Rosemarie, 3-night trip
Verified

8/10 Very good

Francesca at check-in was really sweet and helpful! The café serves pizzas, sandwiches, beer and cocktails which make for a good meal after long days of hiking but over many days can feel limiting. The tents themselves include an airmattress and a single side table. Its a good deal. Its important to note though that the wind in the park can be upwards of 100 kmph which is noisy outside but even noisier inside the tent. So pack with you some noise cancelling ear buds so you can sleep well. There are two shared toilets and two shared showers. They are in ok condition, could be a little cleaner. Only one of the showers had hot water. But even that felt like a luxury given them we were camping/glamping. Worth noting that this property is located right outside the park, so you need to check-in each time you re-enter. This is not at all a hassle and I believe this is what allows the property to be a bit more affordable than the remaining options in Torres del Paine. Overall, good stay and would stay here again.
Apoorva, 2-night trip
Verified

10/10 Exceptional

Couldnt be happier with this stay. Its literally 5 min outside the park, so you get great views and cut down significantly on commute time. The dome and bedding provided were cozy and comfy, and situated right next to the stunning river where you can enjoy the wildlife. The bathrooms were kept immaculate and the hot water was sufficient. We also loved the on site restaurant and ate there several times.
Emily, 4-night trip
Verified

10/10 Exceptional

Everything was great in a beautiful place. Only thing that needs improvement is water pressure on showers
Ana, 3-night trip
Verified

10/10 Exceptional

Norbert, 1-night trip
Verified

8/10 Very good

Tent door zipper difficult
HENG, 1-night trip
Verified

10/10 Exceptional

__yy
Norbert, 1-night trip
Verified

4/10 Fair

We booked a Domo for one Night Glamping close to the Torres del Paine National Park. The air matress in the tent was loosing air and it was promised to us that they will take care about the damage. But nothing happened. in the middle of the night we layed on the blank Wood flour! We had to sleep in our car, since it was cold and impossible to stay. We contacted the owner of the site three times by email and complained, but there was no reaction and no refund - nothing! As we learned from other guests, our case is not something extraordinary, and is happening from time to time. It was the most customer unfriendly place we ever have spend our holidays.
Petra, 1-night trip
Verified

10/10 Exceptional

La chambre était super. Nous n’avons pas eu froid du tout. Le personnel était très agréable.
Sandra, 1-night trip
Verified

10/10 Exceptional

Ótima opção barata dentro do parque nacional

A barraca era limpa e espaçosa, com linda vista ao rio e um cantinho externo para comer. Nos deram bolsas térmicas pra aquecer os pés de noite. Os banheiros tinham chão sujo e a água não aquecia tanto, mas isso é normal em banheiros compartilhados. Tem um restaurante e café muito bom dentro do mesmo ambiente. A localização é ótima, bem perto dos principais atrativos do parque nacional.
Dentro da barraca
Restaurante e área administrativa
Barraca com rio ao fundo
Douglas, 2-night trip
Verified

6/10 Good

Lugar lindo e incrivel, faz muito frio e nao se pode cozinhar no local, o que deixa a desejar por ser um camping . Restaurante no local, caro e comida razoavel
3-night trip
Verified

8/10 Very good

Aux portes du parc national. Nous avons dormi au domos une nuit où il a fait TRÈS froid. On nous a fourni une bouillotte chaude et suffisamment de draps pour être confortable, mais nous avons tout de même dormi habillé. Bon restaurant à l'accueil avec des prix raisonnables contrairement au parc.
Nancy, 1-night trip
Verified

8/10 Very good

A natureza do lugar é muito bonita. Os banheiros estavam razoavelmente limpis mas o box de tomar banho estava sujo. Os preços no restaurante local são muito caros.
Rita Cristina, 3-night trip
Verified

10/10 Exceptional

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MARCO, 2-night trip
Verified

10/10 Exceptional

Après avoir lu plusieurs reviews mentionnant le froid et le matelas qui dégonfle, on avait peur que cela soit le cas, mais au final, nous avons très bien dormi! Le matelas n'a pas dégonflé en deux nuits et nous n'avons pas eu frois du tout...en fait c'est le contraire, nous avons eu chaud avec la grosse couette épaisse qui est fourni! Le personnel au restaurant était super et les repas vraiment très bon. Nous avons adoré notre séjour à cet endroit! On recommande pour ceux qui sont habitués d'aller en camping, mais qui aimerait avoir un petit luxe (surtout lorsqu'il pleut en Patagonie!)
Stéphanie, 2-night trip
Verified

10/10 Exceptional

El servicio de la muchacha de recepción fue sumamente amable en todo momento, los domos y baños se encuentran bastante limpios y mantienen bastante bien la temperatura, por lo que a pesar de estar al aire libre no llegamos a sentir frío. Los baños tienen agua caliente, están un poco distanciados de los domos pero funcionan bastante bien!
Jessica, 2-night trip
Verified

10/10 Exceptional

Super tente, confortable malgré le froid. Bon restaurant et personal super sympa
Madeleine, 1-night trip
Verified

10/10 Exceptional

David, 1-night trip
Verified

6/10 Good

Justin, 1-night trip
Verified

10/10 Exceptional

Rickard, 1-night trip
Verified

10/10 Exceptional

Heng, 3-night trip
Verified

10/10 Exceptional

Norbert, 1-night trip
Verified

8/10 Very good

Xiaolan, 1-night trip