Relax in style at Hotel Diament Ustron, a family-friendly hotel connected to the convention center. Unwind with a coffee from the cafe or get pampered at the spa with treatments like manicures and body scrubs. The whole family will enjoy an indoor pool, children's pool, playground, and arcade/game room.
Roman Catholic Church of St. Clement - 5 min drive - 2.4 km
Playground at the Amphitheatre - 5 min drive - 3.4 km
Getting around
Katowice (KTW-Pyrzowice) - 113 min drive
Ustron Zdrój Station - 19 min walk
Ustroń Brzegi Station - 20 min walk
Wisła Jawornik Station - 21 min drive
Restaurants
Dwor Skibówki - 10 min drive
Zbójnicka Chata - 10 min drive
Zajazd Pod Równicą - 2 min walk
Karczma Góralska - 18 min walk
U Janeczki - 3 min drive
About this property
Hotel Diament Ustron
Bring the kids when you stay at Hotel Diament Ustron, and they can enjoy the free kids' club. You can grab a bite to eat at the coffee shop/cafe and visit the spa to be pampered with massages, facials, or mani/pedis. Other highlights include an indoor pool, a bar/lounge, and a fitness center.
At a glance
DONE
Hotel size
77 rooms
Arranged over 6 floors
DONE
Arriving/Leaving
Check-in time starts at 4 PM
Check-out time is 11 AM
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Please note guests must provide documentation at check-in showing the age of any children included in the reservation.
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
DONE
Children
One child (4 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
Free children's club
DONE
Pets
Pets not allowed
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Onsite self parking (PLN 25 per night)
DONE
Other information
Designated smoking areas
Property amenities
Food and drink
Buffet breakfast (surcharge) 7:30 AM–10:30 AM on weekdays and 7:30 AM–11:00 AM on weekends
Restaurant
Bar/lounge
Coffee shop
Barbecue grills
Room service (limited hours)
Traveling with children
Children stay free (see details)
Free children's club
Children's pool
Playground
What to do
Pool table
Hiking/biking trails nearby
Ski lessons nearby
Snowboarding nearby
Working away
Business center
Meeting rooms
Services
24-hour front desk
Tour/ticket assistance
Laundry facilities
Luggage storage
Multilingual staff
Bicycle rentals
Pool loungers
Facilities
1 building/tower
Safe-deposit box at front desk
Garden
Picnic area
Terrace
Library
Fireplace in lobby
Fitness center
An indoor pool
Arcade/game room
Full-service spa
Hot tub
Sauna
Massage/treatment rooms
Steam room
Banquet hall
Accessibility
Elevator
Wheelchair accessible
Grab bar near toilet
Room amenities
Be entertained
Television
Satellite TV channels
Home comfort
Air conditioning
Electric kettle
Iron/ironing board (on request)
Sleep well
Turndown service
Crib/infant bed (surcharge)
Bed sheets provided
Freshen up
Shower only
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi
Phone
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe
Special features
Spa
The onsite spa has 7 treatment rooms including rooms for couples. Services include facials, body scrubs, body treatments, and manicures and pedicures. The spa is open daily.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A tax is imposed by the city: PLN 6.30 per person, per night
Optional extras
Buffet breakfast is offered for an extra charge of approximately PLN 75 for adults and PLN 75 for children
Children & extra beds
Cribs/infant beds are available for PLN 19.0 per night
Rollaway beds are available for PLN 193.0 per night
Parking
Self parking costs PLN 25 per night
Policies
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Guests can rest easy knowing there's a smoke detector, a security system, and a first aid kit on site.
This property accepts credit cards, debit cards, mobile payments and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, Union Pay
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Diament Ustron
Hotel Diament
Hotel Diament Ustron
Hotel Diament Ustron Hotel
Hotel Diament Ustron Ustron
Hotel Diament Ustron Hotel Ustron
Frequently asked questions
Does Hotel Diament Ustron offer free cancellation for a full refund?
Yes, Hotel Diament Ustron does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hotel Diament Ustron?
Yes, there's an indoor pool and a children's pool.
Are pets allowed at Hotel Diament Ustron?
Sorry, pets aren't allowed.
Is parking offered on site at Hotel Diament Ustron?
Yes. Self parking costs PLN 25 per night.
What are the check-in and check-out times at Hotel Diament Ustron?
You can check in starting at 4 PM. Check-out time is 11 AM.
What is there to do at Hotel Diament Ustron and nearby?
During the winter, enjoy nearby recreation like snowboarding and skiing, and return when the snow melts for hiking. Indulge in a treatment at the spa and soothe your senses in the hot tub. Hotel Diament Ustron also has an indoor pool, a sauna, and a steam room, as well as an arcade, a picnic area, and a garden.
Are there restaurants at or near Hotel Diament Ustron?
Yes, there's an onsite restaurant.
What's the area around Hotel Diament Ustron like?
Hotel Diament Ustron is a short 6-minute walk from Leśny Park Niespodzianek and 4 minutes' walk from Pijalnia Wód.
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Reviews
Hotel Diament Ustron Reviews
8.4
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
8.4
Cleanliness
9.0
Location
8.4
Staff & service
8.0
Property conditions & facilities
Reviews
Verified
10/10 Exceptional
Sep 7, 2022
Excellent hotel
Nice hotel with very nice swimming pool and grounds. Very helpful reception staff, would recommend
Gary
Gary, 2-night trip
Verified
8/10 Very good
Oct 16, 2022
Wonderful place. Very beautiful and quiet location. The restaurant is great, and there is a beautiful pool and sauna. However, the Lift was not working to my section of the hotel, which was inconvenient.
JIM
JIM, 3-night trip
Verified
10/10 Exceptional
Aug 2, 2024
Wybralismy ten hotel że względu na animacje dzieci i nie zawiedliśmy się.Dziecko bawilo się wspaniałe, bylo dużo atrakcji. Całe zaplecze hotelu posiada wiele miejsc z atrakcjami dla najmłodszych. Także basen jest bardzo przyjemnyi
Mariola
Mariola, 1-night trip
Verified
4/10 Fair
Sep 9, 2023
Eski ve kirlik
Kurulduğu günden bu yana yenilenmemiş. Odaya girdiğinizde o yılların kokusunu alabiliyorsunuz. Üstüne bir de banyodaki tuhaf koku eklenince tam bir felaket. Klozetin kirli olması da cabası.
Tek güzel tarafı manzarası.
Mahir
Mahir, 1-night trip
Verified
6/10 Good
Sep 3, 2021
Podróż sluzbowa
Hotel sympatyczny snidanie Ok :) cześć 3 gwiazdkowa wymaga remontu.
Michal
Michal, 1-night trip
Verified
10/10 Exceptional
Jun 2, 2021
refresh
Quiet and clean air environment
cleanly maintained accommodation
Ho Seok
Ho Seok, 1-night trip
Verified
8/10 Very good
Mar 23, 2021
Good value hotel
Basen w tygodniu czynny z przerwami. Od 9 do 12 i następnie dopiero od 16. Więc jak ktoś jest na kilka dób i popołudniem chce popływać to takiej opcji nie będzie. W weekendy jest inaczej. Mimo serwowanych śniadań (czas pandemii), wybór ok, wystarczający. Niesamowita obsługa Pani Ilony na recepcji, podróżujemy bardzo dużo, ale tak szczegółówo o hotelu i atrakcjach w okolicy nikt nigdy nie opowiedzial nam!
Artur
Artur, 2-night trip
Verified
10/10 Exceptional
Nov 3, 2020
Hotel with history.
Conditions and service at very heigh level despite difficult period.
Rooms clean, spacious with great view.
Breakfasts fresh and tasty.
Sebastian
Sebastian, 2-night trip
Verified
10/10 Exceptional
Nov 3, 2020
Fajnie
Wszystko było ok, miła obsługa i super kelnerka na śniadaniu nam się trafiła
Bartlomiej
Bartlomiej, 2-night trip
Verified
10/10 Exceptional
Oct 12, 2020
Miejsce urokliwe, sporo turystów, w hotelu pokój czysty śniadanie dobre. Minus to trwające długo meldowanie.
Ireneusz
Ireneusz, 1-night trip
Verified
10/10 Exceptional
Oct 2, 2020
Super,na pewno wrócimy!
Karolina
Karolina, 2-night trip
Verified
8/10 Very good
Jul 27, 2020
Polecamy, hotel świetnie położony. Basen, Spa super. Czyściutko
Katarzyna
Katarzyna, 8-night trip
Verified
10/10 Exceptional
Mar 6, 2020
Very good hotel
Great hotel, amazing view from the room, spa very nice not crowded at all. Nothing missing in the room.
Lukasz
Lukasz, 1-night trip
Verified
10/10 Exceptional
Jan 7, 2020
Amazing
Kornelia
Kornelia, 2-night trip
Verified
4/10 Fair
Nov 8, 2019
toalette 40 cm von der Wand konnte mit denn Beinen rein nur von der seite sich hinsetzen.Dusche zu eng konte nicht rein durch die TÜR. Keine Matratzen nur dicke Schaumstof.
Verified traveler
2-night trip
Verified
8/10 Very good
Jul 29, 2019
Cicho,czysto,przyjemnie.Menu śniadaniowe urozmaicone, każdy znajdzie swoje ulubione potrawy.Okolica prześliczna, mnóstwo zieleni.Chętnie tu wrócimy.
Ewa
Ewa, 3-night trip
Verified
10/10 Exceptional
May 1, 2019
Pobyt z dzieckiem, jedna noc. Pokój czysty, łóżka wygodne, czajnik na wyposażeniu, w łazience ręczniki plus kosmetyki w wersji mini. Widok CUDOWNY, na Czantorie, jak na zdjęciu. Basen w cenie noclegu. Polecam w 100%
Katarzyna
Katarzyna, 1-night trip
Verified
10/10 Exceptional
Apr 30, 2019
Beautiful views, really nice hotel
Hotel was really nice. Even thought it was going through little restoration at the time we were there, everyone was really nice and helpful.
Receptionist, I don't t remember the name, was extremely nice--blond lady with the plats. She was checking us in and out and was very precise with information given.
Breakfast buffet was really decent: fresh rolls every day, something nice added to the menu daily as well.
Swimming pool, sauna, jacuzzi.. What else do you need. Decent outdoor are with playground, mini golf, mini climbing wall.
I would definitely recommend!
Aleksandra
Aleksandra, 3-night trip
Verified
8/10 Very good
Apr 24, 2019
Dobry
Byliśmy cztery noce,Pani była tylko raz zabrać śmieci z jednego kosza. Meble podniszczone, ruchoma muszla w łazience.
Roman
Roman, 3-night trip
Verified
8/10 Very good
Feb 21, 2019
może być
3 na 5
Radoslaw
Radoslaw, 3-night trip
Verified
8/10 Very good
Feb 18, 2019
przeciętny
nie powala na kolana, bardzo ciasno, małe pokoje
Radoslaw
Radoslaw, 3-night trip
Verified
8/10 Very good
Feb 18, 2019
Pobyt rodzinny w Diament Ustroń
Wyjazd jak najbardziej udany, mimo braku śniegu aby dzieci mogły skorzystać z sanek nie nudziliśmy się. Basen pokój zabaw dla dzieci jak najbardziej spełniły nasze oczekiwania. Jedyny mankament brak szlafroków na basen - co przy tego typu obiektach jest raczej standardem.
Cezary
Cezary, 2-night trip
Verified
6/10 Good
Feb 17, 2019
potrad
zakwaterowanie od godziny 16, bardzo ciasne pokoje , długie oczekiwanie na stolik w porze śniadania
Radoslaw
Radoslaw, 7-night trip
Verified
6/10 Good
Jan 30, 2019
Nice place to get some fresh air with family ,close to the center , very delicious meals in a restaurant but poor breakfast.
Verified traveler
1-night trip
Verified
6/10 Good
Jan 18, 2019
Hotel Doament - przerost formy nad treścią.
Hotel położony w fajnej okolicy, ale czystość słaba, posprzątane tylko, tak aby na pierwszy rzut oka było czysto. Po przyjżeniu się było widać pajęczyny, firany brudne. Jeśli chodzi o stan techniczny urządzeń i wyposażenia to, spłuczka ciągle przepuszczała wodę, ościeżnice od drzwi luźne, krzesło przy biurku całe się ruszało, aż strach było usiąść. Wykładzina dywanowa odklejała się od ściany, nad kabiną prysznicową brak oświetlenia. Brak małej lodówki w pokoju (standard w 3 gwiazdkach). 3 gwiazdki dla tego hotelu to zbyt wygórowana ocena, dla mnie to 1 max 2 gwiazdki. Mam nadzieję, że zniżki na pobyt w hotelach, nie polegają na tym, że dostaje się najgorszy pokój, którym dysponuje hotel ...???