Pamukkale is the perfect backdrop for a rejuvenating getaway at PAMUKKALE KAYA THERMAL SPA HOTEL. Treat yourself to a deep-tissue massage, unwind in the garden or by one of two pools, and enjoy meals at either restaurant.
Reviews
8.88.8 out of 10
Excellent
Popular amenities
Pool
Free breakfast
Spa
Free parking
Free WiFi
Restaurant
Main amenities (12)
Daily housekeeping
2 restaurants
Full-service spa
Indoor pool and outdoor pool
Coffee shop/cafe
Massage/treatment rooms
Business center
Meeting rooms
24-hour front desk
Coffee/tea in a common area
Air conditioning
Garden
Feel at home (6)
Private bathroom
Premium TV channels
Garden
Daily housekeeping
Laundry facilities
Minibar
The current price is CNY740
CNY740
CNY821 total
includes taxes & fees
Jun 9 - Jun 10
Why we love this property
Work and wellness mix
Business amenities meet spa luxury at this hotel. Tackle tasks at the business center, then indulge in massages, hot tubs, and full spa treatments.
Chef's touch dining
Savor chef-prepared meals at 2 restaurants or enjoy a private dining setup. A cafe serves free buffet breakfast, while in-room champagne adds luxury.
Spa serenity
A full-service spa offers daily treatments from aromatherapy to massages. Hot springs, sauna, and a garden create an ideal setting for total rejuvenation.
Pamukkale Travertine Terraces - 7 min drive - 7.5 km
Pamukkale Thermal Pools - 11 min drive - 4.9 km
Getting around
Goncali Station - 27 min drive
Denizli Station - 28 min drive
Kocabas Station - 28 min drive
Restaurants
Vural Steakhouse - 9 min walk
Yörük Evi - 1 min walk
Karahayıt Meydan Dönercisi - 6 min walk
Metro Pomegranate Juice - 7 min walk
İpek Yolu Uygur Restaurant - 5 min walk
About this property
PAMUKKALE KAYA THERMAL SPA HOTEL
PAMUKKALE KAYA THERMAL SPA HOTEL puts you within a 10-minute drive of Red Travertine of Karahayit and Pamukkale Thermal Pools. Guests can grab a bite to eat at one of the 2 restaurants and visit the spa to be pampered with deep-tissue massages, body wraps, or facials. Other highlights at this luxurious hotel include an indoor pool, an outdoor pool, and a snack bar/deli.
At a glance
DONE
Hotel size
100 rooms
DONE
Arriving/Leaving
Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18
Check-out time is noon
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Pets
Pets not allowed
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms (speed: 50+ Mbps)
LOCAL_PARKING
Parking
Free secured, covered onsite self parking
DONE
Other information
Designated smoking areas (fines apply)
Property amenities
Food and drink
Free buffet breakfast each morning 7:00 AM–10:00 AM
2 restaurants
Coffee shop
Coffee/tea in a common area
Private dining
Snack bar/deli
Water dispenser
Traveling with children
Grocery/convenience store
What to do
Hiking/biking trails nearby
Horse riding nearby
Winery tours nearby
Working away
Business center
Meeting rooms
Computer station
Coworking spaces
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Laundry facilities
Hair salon
Luggage storage
Wedding services
Multilingual staff
Porter/bellhop
Romance packages
Facilities
ATM/banking
Safe-deposit box at front desk
Garden
Library
Communal living room
An outdoor pool
An indoor pool
Shopping mall on site
Full-service spa
Massage/treatment rooms
Lockers available
Reception hall
Outdoor furniture
Accessibility
Tile flooring in room
Room amenities
Be entertained
43-inch Smart TV
Premium satellite channels
Home comfort
Air conditioning and heating
Minibar
Electric kettle
Slippers
Iron/ironing board (on request)
Sleep well
Hypo-allergenic bedding
Pillow menu
Soundproofed rooms
Turndown service
What to enjoy
Heated floors
Freshen up
Private bathroom
Stay connected
Laptop-friendly workspace
Free WiFi (speed of 50+ Mbps)
Phone
Electrical adapters/chargers
Food and drink
Chef
Champagne service
Free bottled water
Free tea bags/instant coffee
More
Daily housekeeping
In-room safe
Guidebooks/recommendations
Local maps
Restaurant dining guide
Special features
Spa
Pamaukkale Kaya Thermal has 5 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam. The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision. There are hot springs/mineral springs on site.
Fees & policies
Children & extra beds
Rollaway beds are available for EUR 100.0 per day
Pool, spa, & gym (if applicable)
Pool access available from 7:00 AM to 10:00 PM
Children under 12 years old are not allowed in the spa without adult supervision
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Noise-free guestrooms cannot be guaranteed.
This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
Property Registration Number 25423
Also known as
Pamukkale Kaya Thermal Spa
PAMUKKALE KAYA THERMAL SPA HOTEL Hotel
PAMUKKALE KAYA THERMAL SPA HOTEL Denizli
PAMUKKALE KAYA THERMAL SPA HOTEL Hotel Denizli
Frequently asked questions
Does PAMUKKALE KAYA THERMAL SPA HOTEL offer free cancellation for a full refund?
Yes, PAMUKKALE KAYA THERMAL SPA HOTEL does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at PAMUKKALE KAYA THERMAL SPA HOTEL?
Yes, there's an indoor pool and an outdoor pool. Guests have pool access from 7:00 AM to 10:00 PM.
Are pets allowed at PAMUKKALE KAYA THERMAL SPA HOTEL?
Sorry, pets aren't allowed.
Is parking offered on site at PAMUKKALE KAYA THERMAL SPA HOTEL?
Yes, there's free self parking.
What are the check-in and check-out times at PAMUKKALE KAYA THERMAL SPA HOTEL?
Check-in start time: 2:00 PM; Check-in end time: anytime. Check-out time is noon.
What is there to do at PAMUKKALE KAYA THERMAL SPA HOTEL and nearby?
Have fun with nearby activities like hiking and horseback riding. Enjoy treatments at the spa and relax in the indoor and outdoor pools. PAMUKKALE KAYA THERMAL SPA HOTEL also has a Turkish bath and spa services, as well as a garden.
Are there restaurants at or near PAMUKKALE KAYA THERMAL SPA HOTEL?
Yes, there are 2 onsite restaurants.
What's the area around PAMUKKALE KAYA THERMAL SPA HOTEL like?
PAMUKKALE KAYA THERMAL SPA HOTEL is a short 6-minute walk from Red Travertine of Karahayit and 10 minutes' walk from Pamukkale-Hierapolis.
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Reviews
PAMUKKALE KAYA THERMAL SPA HOTEL Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
9.4
Cleanliness
8.4
Amenities
9.0
Staff & service
8.8
Property conditions & facilities
Reviews
Verified
10/10 Exceptional
Apr 13, 2026
The service is over 5 stars, highly recommended.
MOOI yet
MOOI yet, 1-night trip
Verified
8/10 Very good
Apr 9, 2026
Room was very hot,A/C control out of function,Balcony door couldn't be locked from inside,shower head port wasn't stable(kept spinning around),toilet seat not stable(kept moving about).Lastly House keeping turned up at 08.15 and opened our room door with out even knocking on the door,then left with out a even a sorry.Other than this, food was lovely, rooms are specious and beds are comfy,hot water and towells are fine.
YALCIN KAYA
YALCIN KAYA, 1-night trip
Verified
10/10 Exceptional
Aug 28, 2024
This is a brand new hotel where you will have top rooms, fantastic pools and excellent options for massages and other treatments.
Eva
Eva, 1-night trip
Verified
8/10 Very good
Sep 19, 2025
Our first day there were no visible staff despite a cafe door being open, we brought our own coffee etc down to the pool and when we went inside the hotel to adk for ice we were told we couldn't bring our own drinks poolside. We pointed out that no one had even come outside. After that the attention was good. The deluxe rooms were fabulous although all the glass had fingerprints on. The breakfast was amazing, truly sensational. I did comment on the lack of shady parking and no electric car charging points, we had to go to another hotel to charge our car.
Kim
Kim, 2-night trip
Verified
6/10 Good
May 6, 2025
Nouveau Carcellaire 😅
We were expecting to be closer to the center, but the hotel is right on the highway and is mostly for tour groups that drop in for the night. The staff is not informed at all… we saw the last day that there was a way to town around the back that wasn’t explained to us. They’re also not generous: I asked for a cup of tea and the guy scoffed and said it was €5, despite having seen it offered to other guests when booking a massage, which I did have the next day. It feels a bit prison-like with all the rooms facing a center indoor pool. We did LOVE the cat and the dog on the first night. The breakfast buffet is also VERY good, and beds are extremely comfortable. Dinner was a 6/10, kind of average buffet.
Victoria
Victoria, 2-night trip
Verified
6/10 Good
May 25, 2026
very noisy environment, the hot tub look dirty, the room floor was full of hair and dust.
dinner and breakfast was not bad.
Melvyne
Melvyne, 1-night trip
Verified
10/10 Exceptional
Dec 23, 2025
Great, new facility, clean rooms and hotel, friendly personnel. Thanks.
Gokhan
Gokhan, 2-night trip
Verified
8/10 Very good
May 31, 2025
This property is focussed on bus tour groups who come in in the afternoon and leave the next morning. We booked the room outside of the bus tour to visit the.
Jan
Jan, 2-night trip
Verified
4/10 Fair
Dec 15, 2024
Thermal and spa facilities not to our expectstion
Nabil
Nabil, 2-night trip
Verified
4/10 Fair
Oct 18, 2024
I had booked 3 rooms. All 3 rooms spent an uncomfortable night because the power in our wing went off around 1:30 am and did not come back till 5:15 am. It got very dark and hot in the room. We had a hard time sleeping. A couple of people ran into objects while fumbling for their phones to turn on the phone light. My wife stubbed her toe on the bathroom threshold. We requested some adjustment on our daily rate but were turnded down. I would like Expedia to issue us some rate adjutment. I booked 12 nights at different locations in Turkey during this trip. Would appreciate a response.
Naresh
Naresh, 1-night trip
Verified
10/10 Exceptional
May 28, 2026
Küvetli oda da kaldık gayet konforlu temiz güzel bir deneyim yaşadık. Tekrar gelmeyi planlıyoruz.
Semin
Semin, 1-night trip
Verified
10/10 Exceptional
May 9, 2026
Nossa experiência foi muito boa, é a melhor opção pra hospedagem, águas quentes. O manager Turgai Olmez foi muito atencioso conosco, nos permitiu tomar o nosso vinho nas dependências do hotel. O hotel precisa de uma atualização, muito antigo.
Guilherme
Guilherme, 1-night trip
Verified
10/10 Exceptional
Apr 19, 2026
Hotel muito bom! Quarto e banheiro ótimos com varanda para piscina. Sauna e piscina interna (aquecida) muito boas! Comida excelente, com ótimas opções vegetarianas e veganas. Funcionários muito simpáticos, atenciosos e disponíveis. O gerente Turgai é muito simpático, sempre cuidando de tudo, conversando com hóspedes para saber se esta tudo ok e até pediu ao chef para fazer uma sopa vegetariana para nós. Recomendo!
Camilla
Camilla, 3-night trip
Verified
8/10 Very good
Apr 12, 2026
Temizlik gayet iyi, çalışanlar hem pozitif hem yardımsever. Akşam yemeği biraz zayıf, odamda ikram su ve çay bulunmaması bana mı denk geldi bilmiyorum ama bir eksik
Özgür
Özgür, 1-night trip
Verified
10/10 Exceptional
Apr 8, 2026
Temiz oda ve lezzetli yemekler çok çeşitliydi.
Çiğdem
Çiğdem, 2-night trip
Verified
6/10 Good
Apr 1, 2026
Kahvaltı menüsü güzel fakat inşaat halinde bir ortam ve biraz düzensiz.
Ahmet
Ahmet, 1-night trip
Verified
8/10 Very good
Mar 27, 2026
Otel yeni ve temiz. Spa hizmetleri çok başarılı. Kahvaltı ve yemekler geliştirilmeli. Herhangi bir sorun yaşanması durumunda yönetim ilgili.
Banu
Banu, 2-night trip
Verified
10/10 Exceptional
Mar 24, 2026
Jakuzi beklentilerinizi çok yüksek tutmayın zor doluyor. Otel çok yeni yemekler çok güzel
Erdem
Erdem, 2-night trip
Verified
10/10 Exceptional
Mar 23, 2026
Herşey çok iyiydi tavsiye ederim.
Erdal
Erdal, 2-night trip
Verified
8/10 Very good
Mar 22, 2026
Havuz çok küçüktü ve yabancı kafileler geliyordu devamlı bir izdiham vardı ve gece çok ses yapıyorlardı onun dışında herşey iyiyidi
Ünsal
Ünsal, 2-night trip
Verified
10/10 Exceptional
Mar 13, 2026
Her şey harikaydı. Şiddetle tavsiye ederim
Rukiye nur
Rukiye nur, 1-night trip
Verified
8/10 Very good
Mar 10, 2026
Kismen
TUGRUL
TUGRUL, 1-night trip
Verified
10/10 Exceptional
Mar 7, 2026
Odalar pırıl pırıl, yemekler harika ötesi, personelin ilgisi, kesinlikle tavsiye edilebilir bir otel.... Çok memnun kaldık
Zahit
Zahit, 1-night trip
Verified
10/10 Exceptional
Mar 6, 2026
Her yer düzenli ve Tertemizdi , Beklentimizi karşıladı
Ayşenur
Ayşenur, 2-night trip
Verified
10/10 Exceptional
Mar 3, 2026
Odamızın terasındaki küvet özellikle çok iyiydi. Otel temiz ve konforlu, beklentimizi karşıladı