可以免费取消我在贵族酒店的预订并获得全额退款吗？

是的，贵族酒店在我们网站上提供可全额退款的客房房价。如果您预订了可全额退款的房价，则可以在入住前的一定天数之前取消，具体取决于该住宿的取消政策。请务必查看该住宿的取消政策，了解确切的条款和条件。

贵族酒店是否允许携带宠物入住？

很抱歉，不允许携带宠物。

贵族酒店是否有停车场？

很抱歉，贵族酒店没有停车场。

何时可在贵族酒店办理入住和退房？

开始办理入住：15:00；停止办理入住：不限时间。退房时间为 11:00。

贵族酒店周边区域环境如何？

贵族酒店位于伦敦市中心，仅需 6 分钟步行可至贝斯沃特地铁站，20 分钟步行可至肯辛顿大街。

伦敦贵族酒店住宿优惠| Hotels.com 好订网

Q: 贵族酒店是否允许携带宠物入住？

很抱歉，不允许携带宠物。

Q: 贵族酒店是否有停车场？

很抱歉，贵族酒店没有停车场。

2/10 很差

2023 年 7 月 18 日

Fung King Jackie，7 晚行程

Hotels.com真实住客点评

8/10 很好

2023 年 5 月 21 日

房間沒有水機，酒店廚房下午已經下班，所以沒有熱開水供應。

Expedia真实住客点评

8/10 很好

2020 年 3 月 3 日

Even the room is small but overall is clean and good location, frendly staff, great price for travellers.

4 晚行程

Expedia真实住客点评

10/10 绝佳

2025 年 10 月 1 日

I didn't have high hopes after reading some reviews. But I was very gladly surprised! Staff are very kind, the rooms are clean (except for the fact that i have animosity against carpets), the beds were comfortable enough, considering its not a 4*hotel. You get what you pay, in this case, in my experience, more! The breakfast was acceptable, small room, but didnt have to wait either morning, and we were 6! Freshly baked croissants, milk, cereals, toasts... i cant say I liked the coffee though. BUT! And I can't believe I didn't see this in any review: there is a lounge in the groundfloor with a coffee/hot chocolate machine you can use for free! I recommend this small and underrated hotel 100%. One negative aspect would be the stairs being quite narrow, and no lift, but they are very open about that, after all, its an beautiful old building.

Raquel，2 晚家庭旅行

Hotels.com真实住客点评

6/10 好

2025 年 9 月 30 日

Bra läge, nära tunnelbanor, restauranger osv. Bra och trevlig personal. Rummet var tyvärr väldigt lyhört både mot korridoren och andra rum.

Daniel，4 晚家庭旅行

Hotels.com真实住客点评

6/10 好

2025 年 9 月 29 日

Mona，5 晚行程

Hotels.com真实住客点评

10/10 绝佳

2025 年 9 月 28 日

The staff was very helpful and kind. Allowed us to check in early, no complaints at all.

Alicia，2 晚家庭旅行

Hotels.com真实住客点评

10/10 绝佳

2025 年 9 月 26 日

Allt var jättebra

Mona，4 晚家庭旅行

Hotels.com真实住客点评

8/10 很好

2025 年 9 月 21 日

Good value, convenient location, clean room. Breakfast was nice but not a lot of variety, would have been good to have fruit as an option. Cooked breakfast is an extra charge. No tea/coffee facilities available in the rooms, apparently there were some in the coffee lounge but not sure on the opening times.

Sadie，2 晚结伴旅行

Hotels.com真实住客点评

10/10 绝佳

2025 年 9 月 20 日

Jureth，3 晚结伴旅行

Hotels.com真实住客点评

2/10 很差

2025 年 9 月 20 日

DO NOT STAY IN THIS HOTEL!

AVOID THIS HOTEL! Absolutely shocking customer service from this hotel. I unfortunately had a two night stay here while working in London. I booked a 'Superior Double Room' but when I had walked up five flights of stairs to my room it was anything but 'Superior'. I was actually put in a 'Standard Single Room' with no working television set. I walked all the way down the stairs to the front desk to explain and the man on reception confirmed I wasn't in the room I paid for. I asked to be moved into another room and he said that wasn't possible (even though Superior Dbl Rooms were available on the Hotels.com app for that night!) I showed him that the type of room I paid for was still available and he just said again “it’s not possible”. He also said someone would come and fix the TV set - that never happened either! This was NOT the service I paid for and the hotel are refusing to refund anything towards their own incompetence or lack of help trying to rectify the situation. The online rep from Hotels.com was initially helpful but they are not claiming any responsibility despite being booked through their website. How is a business allowed to sell you something, fail to deliver and then charge you full amount - it's disgusting.

JAMES ROSS，2 晚商务旅行

Hotels.com真实住客点评

10/10 绝佳

2025 年 9 月 19 日

Lovely Hotel

I had a lovely time with my friends in this hotel. We slept wonderfully which can be difficult in London! There weren’t any noise to disturb us and the beds were comfortable. The room was big enough for us to move comfortably around. I also have to mention that the neighbourhood is absolutely stunning and there’s many transports close to it, bus stations and the underground! We felt safe even at night. The breakfast was okay it was pretty simple, don’t expect a full buffet with many choices but we ate well and it was convenient so overall we had a good experience! Next time I am in London I will definitely be staying there again.

Jureth，2 晚结伴旅行

Hotels.com真实住客点评

8/10 很好

2025 年 9 月 14 日

Brian，4 晚行程

Hotels.com真实住客点评

10/10 绝佳

2025 年 9 月 12 日

Bra hotel

Rent och fräscht med fint badrum, bra säng och god frukost. Fantastiskt läge.

Anna，1 晚行程

Hotels.com真实住客点评

8/10 很好

2025 年 9 月 7 日

Great location

As a solo traveller on a weekend break the Lords Hotel was an ideal base for me. Located near Queensway & Bayswater Stations just a matter of Underground stops away from Marble Arch & Oxford Circus it meant that Central London was within easy reach. With Hyde Park, Notting Hill & the local shops, cafés & restaurants of Bayswater nearby too I was very happy with the hotel location. My single room (No 26) was fairly small & basic but had everything I needed for my brief stay. It was clean, comfortable, airy & had a street view. There is no lift so room access on the 2nd & 3rd floors is by stairs only. Breakfast was ample with an option of a cooked meal for an extra fee. All the staff I encountered were polite & helpful.

Dean，2 晚行程

Hotels.com真实住客点评

10/10 绝佳

2025 年 9 月 4 日

MACHIKO，2 晚行程

Hotels.com真实住客点评

10/10 绝佳

2025 年 8 月 26 日

Lars，3 晚行程

Hotels.com真实住客点评

8/10 很好

2025 年 8 月 24 日

lili，2 晚家庭旅行

Hotels.com真实住客点评

10/10 绝佳

2025 年 8 月 23 日

The room was comfortable, the staff were nice, the location is good and we loved the opportunity to have coffee and tea constantly at the waiting lounge. I would stay here again

Sahsenem，2 晚家庭旅行

Hotels.com真实住客点评

10/10 绝佳

2025 年 8 月 17 日

Trevligt och bra hotell!

Bra och trevlig personal. Nyrenoverat och rent rum med städning varje dag. Ingen AC men hade stort fönster/halvbalkong så kunde vädra. Ok frukost ingick, ville man ha mer som t.ex ägg kunde man välja det mot en kostnad. Bra läge till tunnelbana, buss, resturanger m.m. Kan absolut tänka mig att bo där igen!

Annika，4 晚家庭旅行

Hotels.com真实住客点评

6/10 好

2025 年 8 月 14 日

Budget hotel/good value for money

After spending a night at Lords, these are my impressions after reading all the positive and negative comments: those who wish to stay here should read ALL the information provided by the location beforehand so that they have no reason to comment or complain afterwards. It is a budget hotel, not the Ritz, Savoy, or Shangri-La. I find the price/quality ratio reasonable. The room was perfect for one night: clean, with a view of the park, a fan, and a heater in the room, depending on the season. The rooms could be improved with a minimal investment, but probably there is no money, or the management does not want this, such as: a kettle, mugs, tea bags, cups, instant coffee, one or two biscuits. Do not have any expectations for breakfast, as you will you likely be disappointed. Breakfast consists of 2 slices of toast bread, 2 small tins of jam, a small piece of butter, instant coffee/tea, a glass of juice, a croissant, and that's all. You must pay extra for anything else; it was a maximum of £5/person if I remember right. Breakfast could be improved substantially with minimal investment, as there is potential and space, but I repeat, I don't think the management is willing to do this.

1 晚行程

Hotels.com真实住客点评

4/10 尚可

2025 年 8 月 7 日

Monika，3 晚行程

Hotels.com真实住客点评

6/10 好

2025 年 8 月 1 日

Værelset var varmt, da der ikke var en aircondition (det skulle jeg selv have tjekket inden) og det var ikke muligt at åbne vinduer helt op, så det blev til en middelmådig nattesøvn. Personalet er venlige

Charlotte，5 晚家庭旅行

Hotels.com真实住客点评

4/10 尚可

2025 年 7 月 31 日

Inget jag rekommenderar

Hade rum högst upp i huset, mycket varmt ute under högsommaren. Som en bastu på rummet, fanns enbart ett litet fönster att öppna. Fråga efter en fläkt men det hade dom inte. Vattnet i duschen var närmast obefintligt, tror inte det orkade upp till våning 4. Tog evigheter att duscha innan schampo var ur håret.

Camilla，3 晚家庭旅行

Hotels.com真实住客点评

8/10 很好

2025 年 7 月 31 日

perfect

Perfect location, amazing streets, close to markets, pubs, tube stations, cafe etc. I love to stay at Lords again. Friendly staff and clean rooms. Breakfast options very traditional and limited. However , when you compare experience / price performance we got high advantage from our accommodation.

hilal，5 晚结伴旅行

Hotels.com真实住客点评

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可以免费取消我在贵族酒店的预订并获得全额退款吗？

贵族酒店是否允许携带宠物入住？