Experience the vibrant Malecon from Hotel Portonovo Plaza Malecón, where warm hospitality meets modern convenience. Start your day with a delicious continental breakfast, take a dip in the outdoor pool, or connect to WiFi from the comfort of your room. The helpful staff and convenient amenities like luggage storage have left previous guests feeling right at home.
When you stay at Hotel Portonovo Plaza Malecón, you'll be in a great location, within just a 10-minute walk of Bay of Banderas and Malecon. Free perks include WiFi and continental breakfast daily between 8:00 AM and 11:00 AM. Also, Cruise Ship Terminal and Playa de los Muertos are within a short drive. Fellow travelers say great things about the helpful staff and breakfast.
At a glance
DONE
Hotel size
45 rooms
Arranged over 4 floors
DONE
Arriving/Leaving
Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18
Check-out time is noon
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Special check-in instructions
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
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Children
Children (9 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
No cribs (infant beds)
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Pets
No pets or service animals allowed
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
No onsite parking
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Free continental breakfast each morning 8:00 AM–11:00 AM
Room service (limited hours)
Traveling with children
Children stay free (see details)
What to do
Beach nearby
Working away
24-hour business center
Meeting room
Computer station
Conference space (205 square feet)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Luggage storage
Multilingual staff
Facilities
1 building/tower
Built in 2009
Safe-deposit box at front desk
Television in common areas
Accessibility
Elevator
Room amenities
Be entertained
32-inch LCD TV
Cable TV channels
Home comfort
Air conditioning (climate-controlled)
Sleep well
Soundproofed rooms
Bed sheets provided
Freshen up
Private bathroom
Shower only
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi
Free local calls
More
Daily housekeeping
In-room safe
Fees & policies
Renovations and closures
The following facilities are closed on Wednesday, Thursday, Friday, and Saturday:
Outdoor pool
Policies
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Discover
Also known as
Hotel Portonovo
Hotel Portonovo Plaza
Hotel Portonovo Plaza Puerto Vallarta
Portonovo
Portonovo Hotel
Portonovo Plaza
Portonovo Plaza Puerto Vallarta
Hotel Portonovo Plaza Malecón Puerto Vallarta
Portonovo Plaza Malecón Puerto Vallarta
Portonovo Plaza Malecón
Portonovo Plaza Malecon
Hotel Portonovo Plaza Malecón Hotel
Hotel Portonovo Plaza Malecón Puerto Vallarta
Hotel Portonovo Plaza Malecón Hotel Puerto Vallarta
Frequently asked questions
Does Hotel Portonovo Plaza Malecón offer free cancellation for a full refund?
Yes, Hotel Portonovo Plaza Malecón does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel Portonovo Plaza Malecón?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Hotel Portonovo Plaza Malecón?
Sorry, there's no onsite parking at Hotel Portonovo Plaza Malecón.
What are the check-in and check-out times at Hotel Portonovo Plaza Malecón?
Check-in start time: 3 PM; Check-in end time: midnight. Check-out time is noon.
Is there an onsite casino at Hotel Portonovo Plaza Malecón?
No, this hotel doesn't have a casino, but Casino Life The Marine Core Vallarta (4-min drive) and Vallarta Casino (6-min drive) are both nearby.
What's the area around Hotel Portonovo Plaza Malecón like?
Hotel Portonovo Plaza Malecón is located near Camarones Beach in Downtown Puerto Vallarta, a short 1-minute walk from Bay of Banderas and 7 minutes' walk from Malecon. Travelers say that the hotel is in a great location.
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Reviews
Reviews
8.0
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
8.2
Cleanliness
7.6
Amenities
8.6
Staff & service
7.4
Property conditions & facilities
Guest review summary
What guests liked
Breakfast was consistently praised for being delicious, fresh, and offering a good variety of options. (68 reviews)
The property is conveniently located near the beautiful beach, with many guests praising its proximity and accessibility. (23 reviews)
From real guest reviews summarized by AI.
Popular mentions
Room
Service staff
Breakfast
Location
Beach
Restaurant
Bed
Water
Food
Air conditioning
Reviews
Verified
10/10 Exceptional
Jan 31, 2026
Friendly helpful staff, clean room and great location
Jaime
Jaime, 1-night trip
Verified
10/10 Exceptional
Feb 9, 2026
Great service.
Louise
Louise, 2-night trip
Verified
10/10 Exceptional
Feb 4, 2026
The room was clean, the beds were comfortable. The only concern I had is there was only one sheet on each bed and it was a little chilly.
Paul
Paul, 1-night trip
Verified
10/10 Exceptional
Jan 15, 2026
Excellent service
Claude
Claude, 1-night trip
Verified
10/10 Exceptional
Jan 20, 2026
I enjoyed my stay at this hotel. Property could be better maintained and rooms need more maintenance, but overall it felt like home. Breakfast was delicious and enough variety (eggs, coffee, beans, meats and some mexican dishes, fresh fruits).
Staff was great too.
Best part was the location. Steps away from beautiful beach, good food was right around the corner and everything was convenient.
Ievgenii
Ievgenii, 7-night trip
Verified
6/10 Good
Feb 2, 2026
Our first few days we were in a very small room. Asked for an upgrade, and was given a much better room at no extra cost. Everyone at the Hotel was very polite and friendly. Thank you Portonovo
Richard
Richard, 5-night trip
Verified
8/10 Very good
Jan 31, 2026
The hotel was somewhat run down but they are working very hard to improve it!
The staff were all wonderful they did everything in their power to make sure that we were comfortable!
We were very disappointed that the pool was closed, as that was on3 of the main reasons for booking there. The location made up for it, it was exactly the location we needed to suit us!
Mucho gracias!
Terry
Terry, 14-night trip
Verified
10/10 Exceptional
Sep 27, 2025
Staff very welcoming, the room was very neat and clean, walking distance to the malecon was short. Overall our stay was great.
Maximo
Maximo, 1-night trip
Verified
10/10 Exceptional
Nov 5, 2025
Very clean, nice staff, no amenities pool was under construction, but the beach is walking distance
Dolores
Dolores, 1-night trip
Verified
6/10 Good
Feb 13, 2026
I was on 3rd floor. Totally renovated, nicely done. No balconey rail so was not allowed on balconey. No hot water in my room the entire 4 days i stayed! I had to shower in a first floor room! Breakfast is very good. Once renos r done, i believe it will be very nice. But get the hot water up to third floor!!!
Marion
Marion, 4-night trip
Verified
8/10 Very good
Apr 20, 2025
Staff were always very friendly and helpful during the entire stay
Yvette
Yvette, 5-night trip
Verified
10/10 Exceptional
Jul 24, 2025
Nice hotel on a convenient location close to the beach, but not in the nicest area of the city. The breakfast and staff were amazing!
Brent
Brent, 6-night trip
Verified
10/10 Exceptional
Apr 10, 2025
The staff were exceptional… the premises were extremely clean… perfect location steps away from the beach … could not have had a better stay….
Colette
Colette, 8-night trip
Verified
6/10 Good
Oct 11, 2025
Air conditioning/ complimentary breakfast.
Selection and some changes to variety daily.
Safe in room
Angela
Angela, 7-night trip
Verified
10/10 Exceptional
May 16, 2025
Everything was wonderful. Super nice staff.
John
John, 4-night trip
Verified
10/10 Exceptional
Mar 5, 2025
Service and hospitality from the front fest to the bellmen, and breakfast staff!!
Tony
Tony, 1-night trip
Verified
10/10 Exceptional
Apr 26, 2025
The breakfast was awesome. build your own Huevos Rancheros, pancakes, fresh fruit and more. Hotel clean with comfortable beds. 1/2 block from the beach and next to big grocery store. Definitely stay here again.
Michael
Michael, 4-night trip
Verified
6/10 Good
Dec 13, 2025
The customer service was excellent. Cesar is a wonderful doorman and deserves a raise as do the rest of the staff. The free breakfast was very good, especially the fresh fruits.
Beyond that the top 3 floors were under renovations, we didn't have access to the pool on the roof, due to the Hurricane in October. The wifi was choppy, tv was broken, our view on the balcony was blocked by construction equipment. There was metal rod sticking out of the floor, shower needs some work, and it would be nice if there were mini fridges in the rooms. The AC was very good n cold. We also stayed 8 nights and felt extremely safe.
Vilma
Vilma, 8-night trip
Verified
8/10 Very good
Apr 27, 2025
This is a great hotel if you want to be near everything. Is only a couple of blocks from our favorite restaurant Ah Caramba. Couple blocks from the Malecon and market. Tons of restaurants in any direction and a public beach around the corner. The staff was always friendly
Corrina
Corrina, 2-night trip
Verified
10/10 Exceptional
Apr 5, 2025
Great location at the Malecon, PV. Easy access to beautiful beache, bus, hikes, taxi, grocery store, theater and many small restaurants and bars. Breakfast and coffee on the top floor was OK. Friendly staff at the dining area and front desk. I would stay there again likely in the future.
Guzel
Guzel, 7-night trip
Verified
8/10 Very good
Jul 16, 2025
The room was clean. Great location. Pool area could have had a couple more umbrellas. It was very hot and there was only one umbrella set up. Other than that it was a good hotel. Breakfast was good as well.
Tammy
Tammy, 1-night trip
Verified
10/10 Exceptional
Mar 9, 2025
We stayed for two nights in Feb, 2025. Very good stay, recommended for a nice central location, easy access to busses, and lots of street food, and restaurants. The breakfast was also very good, hot food, and coffee, we sat outside and enjoyed the morning sun while we ate. Staff were all very attentive to anything we needed.
Ian
Ian, 2-night trip
Verified
10/10 Exceptional
Mar 1, 2025
It was so clean and all thesnf
John Michael
John Michael, 4-night trip
Verified
8/10 Very good
Mar 24, 2025
Very convenient location close to the beach
anthony
anthony, 2-night trip
Verified
10/10 Exceptional
Apr 7, 2025
I feel very comfortable. Beds are nice. Air conditioner is excellent. Great view from the balcony. Breakfast is super llnconditioner