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Hacienda Real

3.5 star property
Family-friendly hotel with outdoor pool, near Playa del Carmen Main Beach

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Photo gallery for Hacienda Real

Outdoor pool, pool umbrellas
Breakfast, lunch and dinner served
Beach nearby
Premium bedding, down comforters, pillowtop beds, in-room safe
Exterior
In the heart of Playa del Carmen, Hacienda Real offers a lively retreat with an outdoor pool and motorized watercraft on site. Enjoy breakfast at the restaurant or grab a coffee at the café while staying connected with in-room WiFi. Guests appreciate its proximity to Playa del Carmen Maritime Terminal.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Airport transfer
  • 24/7 front desk
  • Cribs available
  • Pool
  • Non-smoking
  • Air conditioning

Main amenities (12)

  • Daily housekeeping
  • Near the beach
  • Restaurant
  • Outdoor pool
  • Breakfast available
  • Room service
  • Coffee shop/cafe
  • In-room childcare
  • Meeting rooms
  • Airport shuttle
  • Limo/town car service
  • 24-hour front desk

For families (6)

  • Children stay free
  • Cribs/infant beds available
  • In-room childcare (surcharge)
  • Private bathroom
  • Television
  • Daily housekeeping

Room options

Check availability for these dates

Tonight
Oct 4 - Oct 5
Check availability for tonight Oct 4 - Oct 5
Tomorrow
Oct 5 - Oct 6
Check availability for tomorrow Oct 5 - Oct 6

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About the neighborhood

Map
Avenida 10 con Calle 10, Colonia Centro, Playa del Carmen, QROO, 77710

What's nearby

  • Quinta Avenida - 1 min walk - 0.0 km
  • Playa del Carmen Main Beach - 3 min walk - 0.3 km
  • Mamitas Beach - 8 min walk - 0.7 km
  • Playa del Carmen Maritime Terminal - 13 min walk - 1.1 km
  • Playacar Beach - 13 min walk - 1.1 km

Getting around

  • Cancun Intl. Airport (CUN) - 50 min drive
  • Tulum Intl. Airport (TQO) - 97 min drive
  • Cozumel Intl. Airport (CZM) - 12.2 miles/19.7 km
  • Airport shuttle (surcharge)

Restaurants

  • ‪La Chancla - ‬1 min walk
  • ‪La Cochi-loka - ‬1 min walk
  • ‪El Ranchito By Playa Del Carmen - ‬1 min walk
  • ‪La Famiglia - ‬1 min walk
  • ‪La Ranita - ‬1 min walk

About this property

Hacienda Real

Hacienda Real puts you in a great location, within just a 10-minute walk of Quinta Avenida and Playa del Carmen Main Beach. Guests can splash around at the outdoor pool or grab a bite to eat at the coffee shop/cafe. Also, Playacar Beach and Mamitas Beach are within a 15-minute walk.

At a glance

DONE

Hotel size

    • 58 rooms
    • Arranged over 4 floors
DONE

Arriving/Leaving

    • Check-in time starts at 3 PM
    • Express check-in/out available
    • Minimum check-in age: 18
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum guest age is 18
    • Minimum check-in age is 18
    • Minimum Spring Break check-in age is 18
DONE

Children

    • Children (11 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
WIFI

Internet

    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Height restrictions apply for onsite parking
DONE

Transfers

    • Airport shuttle at scheduled times*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Breakfast available (surcharge)
  • Restaurant
  • Coffee shop
  • Room service (limited hours)

What to do

  • Personal watercraft (motorized)
  • Beach nearby
  • Discount at nearby fitness center
  • Bicycle rentals nearby
  • Ecotours nearby
  • Golf lessons nearby
  • Kayaking nearby
  • Windsurfing nearby
  • Scooter/moped rentals nearby
  • Skydiving nearby

Working away

  • Meeting rooms

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Limo or town car service
  • On-site car rental
  • Laundry service
  • Free newspapers in lobby
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Pool umbrellas

Facilities

  • 1 building/tower
  • Built in 2008
  • Television in common areas
  • An outdoor pool

Accessibility

  • Elevator

Room amenities

Be entertained

  • 25-inch flat-screen TV
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Down comforter
  • Blackout drapes/curtains
  • Premium bedding
  • Pillowtop mattress
  • Crib/infant bed available

What to enjoy

  • Balcony

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Access via exterior corridors

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge

Children & extra beds

  • In-room babysitting is available for an extra charge

Parking

  • Parking height restrictions apply

Policies

This property accepts credit cards.
Credit cards accepted: Visa, Mastercard, American Express

Also known as

Hacienda Real Hotel Playa del Carmen
Hacienda Real Hotel
Hacienda Real Playa del Carmen
Hacienda Real Hotel
Hacienda Real Playa del Carmen
Hacienda Real Hotel Playa del Carmen

Frequently asked questions

Does Hacienda Real offer free cancellation for a full refund?

Yes, Hacienda Real does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Hacienda Real?

Yes, there's an outdoor pool.

Is airport shuttle service offered by Hacienda Real?

Yes, an airport shuttle is available.

What are the check-in and check-out times at Hacienda Real?

You can check in starting at 3 PM. Check-out time is noon. Express check-in and check-out are available.

Is there an onsite casino at Hacienda Real?

No, this hotel doesn't have a casino, but Riviera Gran Casino (2-min walk) is nearby.

What is there to do at Hacienda Real and nearby?

Have fun with activities like cycling, kayaking, and parasailing, and practice your swing at the nearby golf course. Additional recreation nearby includes ecotours. Hacienda Real also has an outdoor pool.

Are there restaurants at or near Hacienda Real?

Yes, there's an onsite restaurant.

Does Hacienda Real have any outdoor private spaces?

Yes, every room features a balcony.

What's the area around Hacienda Real like?

Hacienda Real is in Downtown Playa del Carmen, a short 8-minute walk from Playa del Carmen Main Beach and 10 minutes' walk from Playacar Beach.

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