The place is an average stay like a motel 6. Like when you visit Vegas, it’s a good place to sleep but you don’t spend much time there so not having a ton of amenities isn’t a big deal. It feels like you are paying for more but you have to remember that this place is in Chelsea, central to everything, that is what you are paying for. There are multiple subway entrances on the corner right outside the hotel.
The owners could and should do a few minor upgrades to make your stay more pleasant. Replace the 19070’s windows with ones that are more energy efficient and sound proof. Patrons, if light sleepers, should bring ear plugs. If you stay in a street facing room you will be bombarded with sirens, screaming, and loud music from the street vendor all night long. Another review commented about the electrical plugs. And I wholeheartedly agreed. It’s a cheap and simple upgrade. It is a vital necessity in the technology age, especially for travels, to be able to charge devices in a reliable manner. The only plug in our room that functioned was the power strip someone installed behind the desk. No USB/C/iPone ports anywhere.
Breakfast is muffins and bagels, only, and they are both very good. There is no toaster to toast the bagel but I think that is more of a function of eating them NYC style than a lack of customer service on the part of the hotel staff. However, a toaster costs very little and could potentially make so many happy. The coffee is very, very bad.