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Protea Hotel Fire & Ice by Marriott JHB Melrose Arch

Property class: 4
Suburban hotel with outdoor pool, connected to a shopping center, near Melrose Arch Shopping Centre

Choose dates to view prices

Protea Hotel Fire & Ice by Marriott JHB Melrose Arch puts you in a great location, within just a 10-minute walk of Melrose Arch Shopping Centre and James and Ethel Grey Park. After splashing around at the outdoor pool, you can grab a bite to eat at the coffee shop/cafe or unwind with a drink at one of the 2 bars/lounges. Other highlights include a 24-hour fitness center, a terrace, and a garden.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Airport transfer
  • Parking available
  • Free WiFi
  • Restaurant
  • Connecting rooms available

Main amenities (12)

  • Daily housekeeping
  • Restaurant and 2 bars/lounges
  • Outdoor pool
  • Breakfast available
  • Free area shuttle
  • 24-hour fitness center
  • Self parking
  • 24-hour room service
  • Coffee shop/cafe
  • Conference center
  • 5 meeting rooms
  • Meeting rooms

For families (6)

  • Children stay free
  • Connecting/adjoining rooms available
  • Premium TV channels
  • Garden
  • Terrace
  • Daily housekeeping
The current price is CNY753
CNY875 total
includes taxes & fees
Apr 27 - Apr 28

Why we love this property

Diverse dining options
Culinary explorers find a restaurant with garden views, 2 bars, and a cafe at this hotel. Full breakfast with vegan and vegetarian options awaits.
Champagne dreams
Luxuriate with high-end pillow menus and champagne service in every room. Late-night cravings are satisfied with 24-hour room service and minibars.

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Guest Room,1 King Bed ,Non-smoking

Minibar, in-room safe, desk, laptop workspace

Guest Room,1 King Bed ,Non-smoking

9.0 out of 10
Wonderful
(14 reviews)
  • City view
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | Minibar, in-room safe, desk, laptop workspace

Junior Suite, 1 King Bed

  • City view
  • 43 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Twin Beds

Room, 2 Twin Beds | Minibar, in-room safe, desk, laptop workspace

Room, 2 Twin Beds

9.4 out of 10
Exceptional
(3 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Room, 1 King Bed

View from room

Deluxe Room, 1 King Bed

8.8 out of 10
Excellent
(5 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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8.8 out of 10, Excellent, 1,003 reviews
The price is CNY497
CNY576 total
includes taxes & fees
May 3 - May 4
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About the neighborhood

Map
22 Whitely Street, Johannesburg, Gauteng, 2076

What's nearby

  • Melrose Arch Shopping Centre - 2 min walk - 0.2 km
  • James and Ethel Grey Park - 8 min walk - 0.7 km
  • Wanderers Stadium - 17 min walk - 1.5 km
  • The Wanderers Golf Club - 4 min drive - 1.9 km
  • Nelson Mandela Square - 8 min drive - 6.3 km

Getting around

  • O.R. Tambo Intl. Airport (JNB) - 32 min drive
  • Lanseria Intl. Airport (HLA) - 53 min drive
  • Johannesburg Sandton Station - 14 min drive
  • Johannesburg Park Station - 20 min drive
  • Free area shuttle
  • Airport shuttle (surcharge)

Restaurants

  • ‪Mr. George - ‬4 min walk
  • ‪The Grillhouse - ‬2 min walk
  • ‪Istanbul Kebab - ‬4 min walk
  • ‪Tiger’s Milk - ‬4 min walk
  • ‪Protea Hotel Fire & Ice - ‬1 min walk

About this property

Protea Hotel Fire & Ice by Marriott JHB Melrose Arch

Protea Hotel Fire & Ice by Marriott JHB Melrose Arch puts you in a great location, within just a 10-minute walk of Melrose Arch Shopping Centre and James and Ethel Grey Park. After splashing around at the outdoor pool, you can grab a bite to eat at the coffee shop/cafe or unwind with a drink at one of the 2 bars/lounges. Other highlights include a 24-hour fitness center, a terrace, and a garden.

At a glance

DONE

Hotel size

    • 197 rooms
    • Arranged over 6 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: midnight
    • Minimum check-in age: 18
    • Check-out time is 10:00 AM
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • This property doesn't offer after-hours check-in
    • Guests driving to the property should contact this property in advance (e.g., directions)
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
    • Children aged 12 and younger eat free breakfast
    • No cribs (infant beds)
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Covered onsite self parking (ZAR 50 per night)
DONE

Transfers

    • Airport shuttle on request (available 24 hours)*
DONE

Offsite

    • Free area shuttle within 6 kilometers
DONE

Other information

    • Smoke-free property
    • No stag/bachelor or hen/bachelorette parties

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 6:30 AM–10:30 AM
  • 2 bars/lounges
  • Restaurant
  • Coffee shop
  • Private dining
  • 24-hour room service

Traveling with children

  • Children stay free (see details)
  • Free local shuttle

What to do

  • Discount at nearby fitness center
  • Ecotours nearby
  • Golf lessons nearby

Working away

  • 5 meeting rooms
  • Conference center (2214 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Luggage storage
  • Porter/bellhop
  • Pool loungers
  • Pool umbrellas
  • Romance packages

Facilities

  • 1 building/tower
  • Built in 2010
  • Garden
  • Terrace
  • Fireplace in lobby
  • Television in common areas
  • 24-hour fitness center
  • An outdoor pool
  • Designer stores on site
  • Shopping mall on site
  • Vegan dining options
  • Vegetarian dining options
  • Double-glazed windows
  • No plastic coffee stirrers
  • Banquet hall
  • Outdoor furniture

Accessibility

  • Wheelchair accessible
  • Elevator
  • Elevator door width (inches): 315
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 419
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Magnifying mirror
  • Lowered electrical outlets in bathroom
  • Grab bar near toilet
  • Toilet grab bar height (inches): 285

Room amenities

Be entertained

  • LCD television
  • Premium satellite channels

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board (on request)
  • Streaming fitness classes

Sleep well

  • Pillow menu
  • Soundproofed rooms
  • Turndown service
  • Bed sheets provided

Freshen up

  • Partially open bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Champagne service
  • Free bottled water
  • Highchair

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Fees & policies

Optional extras

  • Full breakfast is offered for an extra charge of approximately ZAR 235 for adults and ZAR 235 for children
  • Airport shuttle service is offered for an extra charge of ZAR 760 per vehicle (one way)

Parking

  • Covered self parking costs ZAR 50 per night

Pool, spa, & gym (if applicable)

  • Pool access available from 9:00 AM to 6:00 PM
  • Children under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.
Only registered guests are allowed in the guestrooms.
Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
Guests can rest easy knowing there's a fire extinguisher on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

National rating

Quality Graded by the Tourism Grading Council of South Africa (TGCSA) – South Africa's official quality assurance organization.

Also known as

Protea Hotel Fire Ice Melrose Arch Johannesburg
Protea Fire Ice Melrose Arch Johannesburg
Protea Fire Ice Melrose Arch
Protea Hotel Fire Ice Marriott JHB Melrose Arch Johannesburg
Protea Hotel Fire Ice Marriott JHB Melrose Arch
Protea Fire Ice Marriott JHB Melrose Arch Johannesburg
Protea Fire Ice Marriott JHB Melrose Arch
Protea Hotel Fire Ice by Marriott Johannesburg Melrose Arch
Protea Hotel Fire Ice by Marriott JHB Melrose Arch
Protea Hotel Fire & Ice by Marriott JHB Melrose Arch Hotel

Frequently asked questions

Does Protea Hotel Fire & Ice by Marriott JHB Melrose Arch offer free cancellation for a full refund?

Yes, Protea Hotel Fire & Ice by Marriott JHB Melrose Arch does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Protea Hotel Fire & Ice by Marriott JHB Melrose Arch?

Yes, there's an outdoor pool. Guests have pool access from 9:00 AM to 6:00 PM.

Are pets allowed at Protea Hotel Fire & Ice by Marriott JHB Melrose Arch?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Protea Hotel Fire & Ice by Marriott JHB Melrose Arch?

Yes. Self parking costs ZAR 50 per night.

Is airport shuttle service offered by Protea Hotel Fire & Ice by Marriott JHB Melrose Arch?

Yes, an airport shuttle is available. The charge is ZAR 760 per vehicle one way.

What are the check-in and check-out times at Protea Hotel Fire & Ice by Marriott JHB Melrose Arch?

Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is 10:00 AM.

Is there an onsite casino at Protea Hotel Fire & Ice by Marriott JHB Melrose Arch?

No, this hotel doesn't have a casino, but Gold Reef City Casino (13-min drive) and Montecasino (15-min drive) are both nearby.

What is there to do at Protea Hotel Fire & Ice by Marriott JHB Melrose Arch and nearby?

Protea Hotel Fire & Ice by Marriott JHB Melrose Arch has 2 bars and an outdoor pool, as well as a 24-hour fitness center and a garden.

Are there restaurants at or near Protea Hotel Fire & Ice by Marriott JHB Melrose Arch?

Yes, there's an onsite restaurant that offers garden views.

What's the area around Protea Hotel Fire & Ice by Marriott JHB Melrose Arch like?

Protea Hotel Fire & Ice by Marriott JHB Melrose Arch is a short 3-minute walk from Melrose Arch Shopping Centre and 18 minutes' walk from Wanderers Stadium.

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Reviews

Protea Hotel Fire & Ice by Marriott JHB Melrose Arch Reviews

8.6

Excellent

9.0

Cleanliness

9.2

Location

8.4

Staff & service

8.8

Property conditions & facilities

Guest review summary

What guests liked

  • Breakfast was consistently praised for its variety, quality, and excellent service. (11 reviews)
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From real guest reviews summarized by AI.

Popular mentions

Service staff
Room
Location
Restaurant
Lobby
Shopping malls
Store
Bathroom

Reviews

Verified

10/10 Exceptional

Lovely hotel
David, 3-night trip
Verified

10/10 Exceptional

We loved the hotel , well decorated and the ambience was a cool vibe , the staff were super friendly, the food was amazing too
Zandra, 1-night trip
Verified

6/10 Good

Hotel is in very nice and safe area. It's modern clean and staff where excellent. Breakfast was good. However the rooms are stuffy and I didn't like the fact that there is only a curtain separating the bed from the bathroom. I would stay again in Melrose arch but not this hotel
yasin, 2-night trip
Verified

8/10 Very good

An all rounder, funcional sort of place in the city. Had a short stay (just one night) and this is part of first impressions. Staff are warm and welcoming.
Wenceslas, 1-night trip
Verified

10/10 Exceptional

Fantastic staff
Verona, 17-night trip
Verified

10/10 Exceptional

Staff where fantastic
Verona, 10-night trip
Verified

10/10 Exceptional

Great stay

The hotel was in a perfect location, the breakfast had plenty of options, and the room was very comfortable and spotless.
Youngran, 2-night trip
Verified

10/10 Exceptional

The exceptional staff - they were friendly, well trained, and helpful. Breakfast was very good. The area is one of the best in Johannesburg. I can't believe this Hotel currently only gets an 8.6 on Hotels.com it deserves a 9.0.
Simon, 2-night trip
Verified

10/10 Exceptional

Everything was great and service was even better. Only "negative" was access to parking at night. No directional signage .
Michel, 3-night trip
Verified

10/10 Exceptional

Great hotel in the middle of everything!
Claudie, 3-night trip
Verified

10/10 Exceptional

I was upgraded to the Marriott and the staff were great efficient and so helpful. The rooms are big, spacious and clean.
Alka, 3-night trip
Verified

2/10 Poor

Awful communication They moved me to another hôtel without any email, phone call, not Marriott service Wouldnt recommence this never
Mathilde, 1-night trip
Verified

10/10 Exceptional

The breakfast was a really good variety and not the traditional breakfast. Staff were very helpful.
Saida Lesley, 1-night trip
Verified

10/10 Exceptional

Friendly and always helpful staff made this a great stay!
Adam, 3-night trip
Verified

10/10 Exceptional

Breakfast was amazing with plenty of healthy choices. Specialty coffee as well all included. Service was excellent with friendly efficient staff. Definitely stay again.
Stephen, 4-night trip
Verified

10/10 Exceptional

Friendly, professional staff. Room above average. Food above average. In general, excellent
Roslyn, 3-night trip
Verified

10/10 Exceptional

Amazing property!

Amazing property and great location with lots of restaurants around.
Breakfast with a view and nice weather
Restaurants nearby
Restaurants near by
Prajeet, 1-night trip
Verified

10/10 Exceptional

The hotel was amazing especially the staff. Great shops and restaurants located in walking distance
Olumide, 2-night trip
Verified

8/10 Very good

Excellent overall apart from a really small and poorly equipped gym. Would definitely stay again.
John, 5-night trip
Verified

10/10 Exceptional

Excellent
Chengeto, 4-night trip
Verified

10/10 Exceptional

Hotel very modern, centrally located, close to many great bars and restaurants. Reception was well manned and happy friendly staff welcomed me on my arrival. Lift to my fifth floor room was securitly controlled by room key. Lovely well decorated room with great shower and views of surounding Christmas decorated streets. A tasty buffet breakfast was taken every day of my stay and the bar provided me with delicious drinks after a busy day. I would like to thank the management and staff for running a great ship. I will definately be coming back.
Jerome, 4-night trip
Verified

10/10 Exceptional

This is in a great location to be able to step out of the hotel and have a number of shopping and dining options. Hotel itself is lovely and rooms are well appointed.
Rosemary, 6-night trip
Verified

10/10 Exceptional

Love staying in this unique and conveniently located hotel when I visit Johannesburg.
Jo-Anne, 3-night trip
Verified

10/10 Exceptional

The hotel was amazing. The staff we’re very friendly and helpful always
Donnay, 11-night trip
Verified

10/10 Exceptional

Must say the property is good and standard Protea but the staff are EXCEPTIONALLY good. It was a pleasure with the level of service from every one of them. Recommend highly
Corrin, 1-night trip