At Hotel Marco Polo, guests can rejuvenate with a visit to the sauna or Turkish bath/hammam, and indulge in a massage. Relax in the spa tub or connect to WiFi while enjoying helpful staff and multilingual support.
Verona (XIX-Porta Nuova Rail Station) - 16 min walk
Airport shuttle (surcharge)
Restaurants
McDonald's - 3 min walk
Pasticceria Barini - 4 min walk
Bistro Con Amore Vini E Cucina - 1 min walk
Caffè Pasticceria Pradaval - 2 min walk
Garage Coffee Bros - 3 min walk
About this property
Hotel Marco Polo
Hotel Marco Polo puts you in a great location, within just a 10-minute walk of Piazza Bra and Verona Arena. Guests can be pampered with deep-tissue massages at the spa. Also, Porta Nuova and Piazza delle Erbe are within a 15-minute walk. Fellow travelers love the helpful staff.
At a glance
DONE
Hotel size
14 rooms
DONE
Arriving/Leaving
Check-in start time: 2:00 PM; Check-in end time: 9:00 PM
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is 11:00 AM
DONE
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 7:00 AM - 9:00 PM
The check-in location differs from the property location; go to: [San Antonio, 6]
Front desk staffed during limited hours
If you arrive at the property after hours, you'll need to check in at an alternate location: [Hotel Mastino]
Information provided by the property may be translated using automated translation tools
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
Children (3 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
DONE
Pets
Pets stay free (dogs only, 1 total)
Service animals welcome
Restrictions apply*
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Onsite self parking (EUR 25 per night)
Onsite parking limited
Height restrictions apply for onsite parking
DONE
Transfers
Airport shuttle on request (available 24 hours)*
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 7:30 AM–10:30 AM
Room service (limited hours)
Traveling with children
Children stay free (see details)
Working away
Business center
Meeting room
Services
Front desk (limited hours)
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Multilingual staff
Facilities
Safe-deposit box at front desk
Full-service spa
Sauna
Massage/treatment rooms
Accessibility
Wheelchair accessible
Elevator
Room amenities
Be entertained
Television
Home comfort
Heating (climate-controlled) and air conditioning
Minibar
Iron/ironing board (on request)
Sleep well
Hypo-allergenic bedding
Soundproofed rooms
Bed sheets provided
Freshen up
Private bathroom
Bathtub or shower
Bidet
Hair dryer
Towels
Stay connected
Desk
Free WiFi
Phone
More
Daily housekeeping
In-room safe
Special features
Spa
Guests can pamper themselves with a trip to the onsite spa, which has 4 treatment rooms. Services include deep-tissue massages and massages. The spa is equipped with a sauna, a hot tub, and Turkish bath/hammam. The spa is open daily.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
A tax is imposed by the city: EUR 3.50 per person, per night for adults; EUR 2.80 per night for guests aged 15-25 years old, up to 4 nights. This tax does not apply to children under 15 years of age.
Optional extras
Buffet breakfast is offered for an extra charge of approximately EUR 13 for adults and EUR 13 for children
Airport shuttle service is offered for an extra charge of EUR 35 per person (roundtrip)
Children & extra beds
Cribs/infant beds are available for EUR 10.0 per night
All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Parking
Self parking costs EUR 25 per night
Parking height restrictions apply
Pool, spa, & gym (if applicable)
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a fire extinguisher on site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club
Cash transactions at this property cannot exceed EUR 5000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
Property Registration Number IT023091A1RUG9UJ2K
National rating
This property has received its official star rating from the local rating authority.
Also known as
Hotel Marco Polo Verona
Marco Polo Verona
Hotel Marco Polo Hotel
Hotel Marco Polo Verona
Hotel Marco Polo Hotel Verona
Frequently asked questions
Does Hotel Marco Polo offer free cancellation for a full refund?
Yes, Hotel Marco Polo does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel Marco Polo?
Yes, dogs stay free, with a limit of 1 total. Some restrictions may apply, so please contact the property for more details.
Is parking offered on site at Hotel Marco Polo?
Yes. Self parking costs EUR 25 per night. Parking spots may be limited.
Is airport shuttle service offered by Hotel Marco Polo?
Yes, an airport shuttle is available. The charge is EUR 35 per person roundtrip.
What are the check-in and check-out times at Hotel Marco Polo?
Check-in start time: 2:00 PM; Check-in end time: 9:00 PM. Check-out time is 11:00 AM.
What is there to do at Hotel Marco Polo and nearby?
Hotel Marco Polo has a spa and a Turkish bath.
What's the area around Hotel Marco Polo like?
Hotel Marco Polo is in Verona City Centre, a short 5-minute walk from Piazza Bra and 9 minutes' walk from Verona Arena.
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Reviews
Hotel Marco Polo Reviews
8.2
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
8.8
Cleanliness
8.8
Location
8.4
Staff & service
8.2
Property conditions & facilities
Guest review summary
What guests liked
Breakfast was plentiful with good options and exceeded expectations. (20 reviews)
From real guest reviews summarized by AI.
Popular mentions
Breakfast
Service staff
Location
Room
Restaurant
Bed
Walking
Shower
Train station
Reviews
Verified
8/10 Very good
Apr 7, 2026
Very good overall; clean, good breakfast, nice staff
Eetu
Eetu, 3-night trip
Verified
10/10 Exceptional
Dec 25, 2025
Nice room and excellent service from the front office team.
Ioanna
Ioanna, 1-night trip
Verified
8/10 Very good
May 29, 2025
Good hotel, nice staff, good breakfast
Edgar
Edgar, 1-night trip
Verified
10/10 Exceptional
Oct 21, 2025
Comfortable and convenient short stay.
The hotel delivered what was promised. Comfortable bedroom, good breakfast choices, convenient and quiet location. Recommended.
David
David, 2-night trip
Verified
10/10 Exceptional
Apr 14, 2025
This was a cute little area, easy to access tourist spots, great dining. Amazing breakfast
Ashley
Ashley, 1-night trip
Verified
10/10 Exceptional
Aug 27, 2025
Excellent value for money
Perfect central location. Exceeded expectations. A small.problem woth checkin was resolved quickly. The bed was so comfy and room temperature was perfect. Breakfast was good. Would absolutely stay again
Wendy
Wendy, 1-night trip
Verified
10/10 Exceptional
Mar 2, 2024
The location was excellent
Dusanka
Dusanka, 2-night trip
Verified
10/10 Exceptional
Oct 13, 2023
Friendly staff and breakfast included
Chuxin
Chuxin, 1-night trip
Verified
8/10 Very good
Nov 26, 2025
The room was clean but small. The shower was ridiculous. I flooded the bathroom every time I showered. They need to upgrade the shower doors. The bathroom was ridiculously small. The location was amazing. Great walk ability. Minimal amenities. The breakfast is an added charge and expensive for what it is so we went elsewhere for breakfast.
Trudy
Trudy, 4-night trip
Verified
10/10 Exceptional
Apr 5, 2024
Nice hotel, nice people in a great location.
The hotel is very well located, clean and comfortable room. The reception people gave us an excellent service and good recommendations for dinner.
I really recommend this hotel.
Jorge
Jorge, 1-night trip
Verified
6/10 Good
Oct 26, 2024
Nice breakfast
debbie
debbie, 3-night trip
Verified
8/10 Very good
Nov 9, 2024
Good access from the train station. Central to the attractions in Verona
Carsten
Carsten, 1-night trip
Verified
8/10 Very good
Jun 18, 2024
Central and nice
Very good breakfast and coffee, central place
Claus
Claus, 2-night trip
Verified
10/10 Exceptional
Jul 18, 2024
One of the best three stars I've stayed in: lovely room with rustic character, and in a quiet but central location. All the facilities: pleasant and clean ensuite, television, minibar, safe, even a small walk-in wardrobe. The breakfast was great too.
Robert
Robert, 1-night trip
Verified
10/10 Exceptional
Oct 16, 2024
We really enjoyed our stay at Marco Polo, and would definitely go back in the future. The location was perfect, and shops and restaurants were walkable. The room was clean and cosy. The staff were absolutely lovely, especially Nicole.
Atlanta
Atlanta, 4-night trip
Verified
8/10 Very good
Sep 19, 2023
Great location
Great location
Good value, clean quiet and comfortable. Not fancy but very nice. Easy walk to train station
jeanette
jeanette, 1-night trip
Verified
8/10 Very good
Jun 11, 2024
Good location
A very good location within east reach of all the sites. The room was clean and comfortable but quite dark and the bathroom was small. Staff were excellent.
Judith
Judith, 3-night trip
Verified
10/10 Exceptional
May 8, 2025
Good service from the stad! Good lokation. Roms ar okey (:
Victor
Victor, 1-night trip
Verified
10/10 Exceptional
Mar 26, 2025
Fantastic value, Clean, friendly staff
Fantastic value. Fantastic breakfast with loads of choice. Couldn’t fault it at all for the price we paid. Only thing we really missed was no tea/coffee facilities in the room. Great location to the arena only a few mins walk. All staff so helpful.
Would return back here.
Fiona
Fiona, 2-night trip
Verified
10/10 Exceptional
Jan 14, 2024
Pauline Lawlor
The hotel was very nice. It was close to center and the buses. There were lovely restaurants nearby.
Padraic
Padraic, 3-night trip
Verified
10/10 Exceptional
Apr 26, 2024
Located conveniently on a quiet street. Easy walking distance to Verona centre and train station. Staff really friendly and helpful. Rooms cleaned daily. Our room had a fridge and hairdryer. Really pleased with our stay. Would recommend to anyone.
Atul
Atul, 4-night trip
Verified
6/10 Good
Jul 26, 2025
We were disappointed with the room which was noisy. The noise was from the normal movement of furniture, other guests in the floor above, next door or in entrance. The issue is a lack of suitable sound insulation – the exposed ceilings mean there is only the floorboards above. The room also had little natural light (one window to an internal courtyard) so we had to step outside to check the weather.
On a positive note the location is close to the centre.
Kevin
Kevin, 3-night trip
Verified
6/10 Good
Jan 4, 2025
Fresh croissants
We stayed for 3 nights. Hotel was close to historical center but on a quiet lane, so had a peaceful night. Hotel accommodated to our requests. Only it was hard to see staff around when we were about. Room was quite small and shower simply too small. Tall person had to sit sideways on the wc coz knees hit shower wall. Shower cabin was tiny and water didnt go down. Breakfast Italian style. It was good with fresh croissants.
Heidi
Heidi, 3-night trip
Verified
8/10 Very good
Aug 27, 2023
Hotel very good location for exploring Verona, downside was our room the bathroom toilet is extremely close too shower making it very hard too use the toilet comfortably. Other people in our group didn't have same issue, but our room the toilet should go where the bidet is.
DAVID
DAVID, 3-night trip
Verified
6/10 Good
May 20, 2024
The female desk clerk was pleasant and she tried to be helpful. We were put in their secondary building which was a real dump. We booked two beds and were given one. When we asked that the beds be pulled apart, we were advised that the chamber maids were gone. The man who brought us extra sheets refused to pull the beds apart and rudely stated that it’ll get done “tomorrow” and then he walked away. The separation of the beds became our issue. Ugh! The shower was so small and inconvenient. The upside, the breakfast was good and the restaurant staff members were pleasant.