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Novotel Kayseri

4.0 star property
Family-friendly hotel in Kocasinan with restaurant and bar/lounge

Choose dates to view prices

In the heart of Kayseri City Center, Novotel Kayseri offers a family-friendly retreat with a playground for kids and beautiful garden views from Nefais Restaurant. Enjoy convenient amenities like dry cleaning services, bike rentals, concierge services to plan your day out.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Free parking
  • Free WiFi
  • Restaurant
  • Connecting rooms available
  • Air conditioning

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Breakfast available
  • Fitness center
  • 24-hour room service
  • 24-hour business center
  • 4 meeting rooms
  • Terrace
  • 24-hour front desk
  • Coffee/tea in a common area
  • Air conditioning
  • Garden

For families (6)

  • Children stay free
  • Playground on site
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Garden
The current price is CNY440
CNY489 total
includes taxes & fees
Jun 17 - Jun 18

Why we love this property

Foodie paradise
The restaurant offers garden views, buffet breakfast, and vegan options. Diners can savor locally-sourced organic dishes and vegetarian specialties at the bar.
Premium sleep comfort
This hotel pampers with sumptuous premium bedding for restful nights. Guestrooms feature 24-hour room service and minibars for anytime indulgence.

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Superior Room, 2 Twin Beds

Superior Room, 2 Twin Beds | Premium bedding, minibar, in-room safe, desk

Superior Room, 2 Twin Beds

8.0 out of 10
Very good
(3 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Superior Suite, 1 Queen Bed with Sofa bed

Superior Suite, 1 Queen Bed with Sofa bed | Premium bedding, minibar, in-room safe, desk

Superior Suite, 1 Queen Bed with Sofa bed

  • 50 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Executive Room, 1 Queen Bed

Executive Room, 1 Queen Bed | Premium bedding, minibar, in-room safe, desk

Executive Room, 1 Queen Bed

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Executive Room, 1 Queen Bed with Sofa bed

Executive Room, 1 Queen Bed with Sofa bed | Premium bedding, minibar, in-room safe, desk

Executive Room, 1 Queen Bed with Sofa bed

  • Sleeps 2
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Superior Room, 1 Queen Bed with Sofa bed

Superior Room, 1 Queen Bed with Sofa bed | Premium bedding, minibar, in-room safe, desk

Superior Room, 1 Queen Bed with Sofa bed

8.8 out of 10
Excellent
(46 reviews)
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free WiFi

Similar properties

Exterior
ibis Kayseri
Kayseri City Center
  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
8.2 out of 10, Very Good, 1,004 reviews
The price is CNY346
CNY384 total
includes taxes & fees
Jun 13 - Jun 14
ibis Kayseri
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About the neighborhood

Map
Alsancak Mahallesi, Bulvari No 163, Kocasinan, Kocasinan, Kayseri, 38110

What's nearby

  • Mahperi Hunat Hatun Complex - 20 min walk - 1.7 km
  • Kayseri Castle - 2 min drive - 1.9 km
  • Meydan Camii - 2 min drive - 2.2 km
  • Sahabiye Medresesi - 2 min drive - 2.2 km
  • Hunat Hatun Mosque - 2 min drive - 2.2 km

Getting around

  • Kayseri (ASR-Erkilet Intl.) - 10 min drive
  • Kayseri Station - 5 min drive
  • Sarimsakli Station - 28 min drive
  • Incesu Station - 30 min drive

Restaurants

  • ‪Twix - ‬17 min walk
  • ‪Van Kahvaltı Sarayı - ‬9 min walk
  • ‪Van Kahvaltı Evi - ‬9 min walk
  • ‪352 duka - ‬2 min walk
  • ‪SAFRAN CAFE PASTANE İMALATHANESİ - ‬17 min walk

About this property

Novotel Kayseri

When visiting Kocasinan, Novotel Kayseri is a great choice to consider. Guests can visit the fitness center for a workout or grab a bite to eat at Nefais Restaurant, which serves breakfast, lunch, and dinner. Other highlights include a bar/lounge, a snack bar/deli, and a terrace. Fellow travelers say good things about the helpful staff.

At a glance

DONE

Hotel size

    • 96 rooms
    • Arranged over 5 floors
DONE

Arriving/Leaving

    • Check-in start time: 2 PM; Check-in end time: anytime
    • Minimum check-in age: 18
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Children (16 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
    • No cribs (infant beds)
DONE

Pets

    • Pets stay free
    • Service animals welcome
WIFI

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi and wired internet access in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Free onsite valet parking
    • Wheelchair-accessible parking on site
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:00 AM–10:00 AM
  • Restaurant
  • Bar/lounge
  • Coffee/tea in a common area
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)
  • Playground
  • Children's menu

What to do

  • Skiing nearby

Working away

  • 24-hour business center
  • 4 meeting rooms
  • Conference space (3 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Bicycle rentals

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Television in common areas
  • Fitness center
  • Locally sourced food is prioritized
  • At least 80% organic food
  • Vegan dining options
  • Vegetarian dining options
  • Annual offsets purchased for at least 10% of carbon footprint
  • Locally-owned & organized tours & activities
  • Local artist showcase
  • Some profits reinvested in community and sustainability
  • Local culture & ecosystem education
  • Renewable energy used
  • Double-glazed windows
  • Uses some LED lighting
  • Comprehensive food waste policy
  • Waste recycling policy
  • No plastic soda bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Banquet hall

Accessibility

  • Wheelchair accessible
  • Braille/raised signage
  • Elevator
  • Elevator door width (inches): 9
  • Wheelchair-accessible parking
  • 2 on-site accessible parking spaces
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 13
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Visual alarms in hallways
  • Handrails in stairways
  • Stairway handrail height (inches): 8
  • Wheelchairs available on site
  • Low-height desk
  • Low desk height (inches): 7
  • Low-height bed
  • Low bed height (inches): 6
  • Wheelchair-width doorways
  • Wheelchair-accessible doorway width (inches): 8
  • Well-lit path to entrance
  • Stair-free path to entrance

Room amenities

Be entertained

  • LED television
  • Premium cable channels

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Electric kettle
  • Slippers

Sleep well

  • Soundproofed rooms
  • Alarm clock
  • Premium bedding

Freshen up

  • Private bathroom
  • Shower only
  • Eco-friendly toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi and wired internet
  • Phone

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Eco-friendly toiletries
  • Bulk dispenser for toiletries
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Uses some LED lighting
  • Recycling
  • Water-efficient showers only

Special features

Dining

Nefais Restaurant - Overlooking the garden, this restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately EUR 14 for adults and EUR 14 for children

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Some water is reused through a grey water recycling system.

This property accepts credit cards. Cash is not accepted.

Credit cards accepted: Visa, Mastercard, American Express, Diners Club

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Property Registration Number 11514

Also known as

Kayseri Novotel

Novotel Hotel Kayseri

Novotel Kayseri

Novotel Kayseri Hotel

Frequently asked questions

Does Novotel Kayseri offer free cancellation for a full refund?

Yes, Novotel Kayseri does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Novotel Kayseri?

Yes, pets stay free.

Is parking offered on site at Novotel Kayseri?

Yes, there's free self and valet parking.

What are the check-in and check-out times at Novotel Kayseri?

Check-in start time: 2 PM; Check-in end time: anytime. Check-out time is noon.

What is there to do at Novotel Kayseri and nearby?

Have fun with nearby winter activities like skiing. Enjoy amenities like a fitness center and a garden.

Are there restaurants at or near Novotel Kayseri?

Yes, Nefais Restaurant offers garden views.

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Reviews

Novotel Kayseri Reviews

8.6

Excellent

8.8

Cleanliness

7.8

Location

8.6

Staff & service

8.6

Property conditions & facilities

Guest review summary

What guests liked

  • Breakfast was a highlight with many guests praising its quality, variety, and deliciousness. (21 reviews)
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From real guest reviews summarized by AI.

Popular mentions

Room
Breakfast
Service staff

Reviews

Verified

10/10 Exceptional

Hotel location was amazing, staff were extremely helpful and always smiling
Abdullah, 1-night trip
Verified

8/10 Very good

Met our needs. Clean hotel feels more like a business oriented travelers. We used it as a one night before flying back to Istanbul. All OK, nothing special
Gilberto, 1-night trip
Verified

10/10 Exceptional

Very helpful and friendly staff. We appreciate the breakfast choices. Great value for money. 7 minute drive to Kayseri Airport. Will definitely recommend
Tisha, 1-night trip
Verified

8/10 Very good

It was an emergency stop at novo hotel as our rental car had a problem.the hotel was very clean
Yucel, 1-night trip
Verified

8/10 Very good

Novotel Kayseri

Hotel lovely & clean. Large rooms. Slightly out of town (35min walk) but extremely convenient for airport. Woken by train blasting horn throughout night (probably every hour) so poor nights sleep
1-night trip
Verified

8/10 Very good

Clean, secure, close to airport. The room was very hot and it was too noisy (busy road) to sleep with window open. The hotel turned off the air conditioning for the season despite warm weather. Ask before you stay!!
1-night trip
Verified

10/10 Exceptional

very good
Alaattin, 3-night trip
Verified

10/10 Exceptional

Great hotel and great staff Thank you
Talal, 5-night trip
Verified

8/10 Very good

Decent hotel with good rooms
Federico, 1-night trip
Verified

6/10 Good

Very nice hotel would definitely boo it again if staying in Kayseri
Pamela Tabor, 1-night trip
Verified

10/10 Exceptional

..
Liza, 2-night trip
Verified

10/10 Exceptional

Kayseri

Really nice place
Anthony, 1-night trip
Verified

4/10 Fair

Biggest issue was the fact that I had requested a non-smoking room for my family with small kids but seemed like the room and the entire floor was for smokers. I had to keep the window in my room open at all times (when it was freezing outside) to make it easier to breathe. On the plus side, excellent breakfast. Staff was helpful in allowing me store my luggage in storage at the hotel a few hours before check-in.
Shahzad, 2-night trip
Verified

10/10 Exceptional

family trip

it was a night stay and was a great stay. room was good with neat and clean. breakfast was good with good standard. overall it was a great stay
Heinken, 1-night trip
Verified

6/10 Good

Just a regular airport hotel, where you stay for convenience rather than for fun.
syed, 1-night trip
Verified

10/10 Exceptional

i spend a very comfotable nugh at the hotel. the room was clean and cozzy. we will back on my next trip to Kayseri
yoav, 1-night trip
Verified

10/10 Exceptional

Just what I needed

The expected high standard and convenience, at a sensible price.
Dennis, 1-night trip
Verified

6/10 Good

The hotel and staff are lovely, but the big issue is that the AC was not on, I have read multiple reviews and they are fully aware of this, and so this ment I had to sleep with the window open and earplugs, it's really a shame that they don't resolve this issue
Kathy, 1-night trip
Verified

10/10 Exceptional

.
Muhammet Mustafa, 4-night trip
Verified

4/10 Fair

Some of the guys in the lobby especially in the night or evening dont know how to treat the guests
Mustafa, 5-night trip
Verified

8/10 Very good

Carper very dirty. The minibar charge toomuch.
Nadezda, 2-night trip
Verified

4/10 Fair

My room was very hot the first night. I asked mgmt to look at the thermostat. Their reply was literally: “Open the window.” I told them I had but the noise from the road was very loud. The mgr shrugged. I asked for a different room. The mgr shrugged. Nothing was done. I left after two nights. I do not recommend staying here.
Douglas, 2-night trip
Verified

10/10 Exceptional

Her şey çok güzeldi. Oda temizliği, çalışanlar, kahvaltı sorunsuzdu
Yunus, 1-night trip
Verified

8/10 Very good

Kayseri’de rahatlıkla konaklama yapılacak bir yer
Nuri Sümer, 1-night trip
Verified

10/10 Exceptional

Ailecek konakladık, bir sıkıntı yaşamadık. Temiz ve güzel bir otel
umut, 2-night trip