Aparthotel

Ona Aucanada Club

Beach aparthotel with 3 outdoor pools, connected to the convention center, near Alcúdia Beach

Choose dates to view prices

Where to?

Dates

June 2026

July 2026

Terrace/patio - Ona Aucanada Club (Alcúdia)

3 outdoor pools - Ona Aucanada Club (Alcúdia)

In-room safe, iron/ironing board, cribs/infant beds, WiFi - Ona Aucanada Club (Alcúdia)

Located near the convention center, Ona Aucanada Club offers a vibrant retreat. Unwind at the rooftop terrace or by one of three outdoor pools, then indulge in international cuisine for breakfast, lunch, and dinner at Mediterráneo. The helpful staff have left a lasting impression on previous guests.

Excellent

Popular amenities

Pool
Airport transfer
Kitchen
Laundry facilities
Parking available
Internet access

Main amenities (12)

72 smoke-free apartments
Weekly housekeeping
Restaurant and bar/lounge
3 outdoor pools
Rooftop terrace
Breakfast available
WiFi in the lobby
Fitness center
Sauna
Self parking
Hot tub
Pool bar

Feel at home (6)

Cribs/infant beds (surcharge)
Kitchen
Separate dining area
Separate sitting area
Television
Garden

Room options

Check availability for these dates

Tonight

May 21 - May 22

Tomorrow

May 22 - May 23

All rooms

3+ beds

2 beds

Showing 49 of 49 rooms

30-inch flat-screen TV with satellite channels, TV

Apartment, 2 Bedrooms (Single use)

70 sq m
2 bedrooms
Sleeps 1
1 Double Bed and 2 Twin Beds

Apartment, 2 Bedrooms (1 adult + 1 child)

70 sq m
2 bedrooms
Sleeps 2
1 Double Bed and 2 Twin Beds

Apartment, 2 Bedrooms (1 adults + 2 children)

70 sq m
2 bedrooms
Sleeps 3
1 Double Bed and 2 Twin Beds

Apartment, 2 Bedrooms (1 adult + 3 children)

70 sq m
2 bedrooms
Sleeps 4
1 Double Bed and 2 Twin Beds OR 4 Twin Beds

Apartment, 2 Bedrooms (1 adults + 4 children)

70 sq m
2 bedrooms
Sleeps 5
1 Double Bed, 2 Twin Beds and 1 Double Sofa Bed

Apartment, 2 Bedrooms (2 adults)

70 sq m
2 bedrooms
Sleeps 2
1 Double Bed and 2 Twin Beds OR 2 Twin Beds

Apartment, 2 Bedrooms (2 adults + 1 child)

70 sq m
2 bedrooms
Sleeps 3
1 Double Bed and 2 Twin Beds

Apartment, 2 Bedrooms (2 adults + 2 children)

70 sq m
2 bedrooms
Sleeps 4
1 Double Bed and 2 Twin Beds

Apartment, 2 Bedrooms (2 adults + 3 children)

70 sq m
2 bedrooms
Sleeps 5
1 Double Bed, 2 Twin Beds and 1 Double Sofa Bed

Apartment, 2 Bedrooms (2 adults + 4 children)

70 sq m
2 bedrooms
Sleeps 6
1 Double Bed, 2 Twin Beds and 1 Double Sofa Bed

Apartment, 2 Bedrooms (3 adults)

70 sq m
2 bedrooms
Sleeps 3
1 Double Bed and 2 Twin Beds

Apartment, 2 Bedrooms (3 adults + 1 child)

70 sq m
2 bedrooms
Sleeps 4
1 Double Bed and 2 Twin Beds

Apartment, 2 Bedrooms (3 adults + 2 children)

70 sq m
2 bedrooms
Sleeps 5
1 Double Bed, 2 Twin Beds and 1 Double Sofa Bed OR 4 Twin Beds and 1 Double Sofa Bed

Apartment, 2 Bedrooms (3 adults + 3 children)

70 sq m
2 bedrooms
Sleeps 6
1 Double Bed, 2 Twin Beds and 1 Double Sofa Bed

Apartment, 2 Bedrooms (4 adults)

70 sq m
2 bedrooms
Sleeps 4
1 Double Bed and 2 Twin Beds

Apartment, 2 Bedrooms (4 adults + 1 child)

70 sq m
2 bedrooms
Sleeps 5
1 Double Bed, 2 Twin Beds and 1 Double Sofa Bed OR 4 Twin Beds and 1 Double Sofa Bed

Apartment, 2 Bedrooms (4 adults + 2 children)

70 sq m
2 bedrooms
Sleeps 6
1 Double Bed, 2 Twin Beds and 1 Double Sofa Bed

Apartment, 2 Bedrooms (5 adults)

70 sq m
2 bedrooms
Sleeps 5
1 Double Bed, 2 Twin Beds and 1 Double Sofa Bed

Apartment, 2 Bedrooms (5 adults + 1 child)

70 sq m
2 bedrooms
Sleeps 6
1 Double Bed, 2 Twin Beds and 1 Double Sofa Bed

Apartment, 2 Bedrooms (6 adults)

70 sq m
2 bedrooms
Sleeps 6
1 Double Bed, 2 Twin Beds and 1 Double Sofa Bed

In-room safe, iron/ironing board, cribs/infant beds, WiFi

Villa, 3 Bedrooms, Terrace (Single use)

120 sq m
3 bedrooms
Sleeps 1
1 Double Bed, 4 Twin Beds and 1 Double Sofa Bed

Villa, 3 Bedrooms, Terrace (1 adult + 1 child)

120 sq m
3 bedrooms
Sleeps 2
1 Double Bed, 4 Twin Beds and 1 Double Sofa Bed

Villa, 3 Bedrooms, Terrace (1 adult + 2 children)

120 sq m
3 bedrooms
Sleeps 3
1 Double Bed, 4 Twin Beds and 1 Double Sofa Bed

Villa, 3 Bedrooms, Terrace (1 adults + 3 children)

120 sq m
3 bedrooms
Sleeps 4
1 Double Bed, 4 Twin Beds and 1 Double Sofa Bed

Villa, 3 Bedrooms, Terrace (1 adult + 4 children)

120 sq m
3 bedrooms
Sleeps 5
1 Double Bed, 4 Twin Beds and 1 Double Sofa Bed

Villa, 3 Bedrooms, Terrace (1 adults + 5 children)

120 sq m
3 bedrooms
Sleeps 6
1 Double Bed, 4 Twin Beds and 1 Double Sofa Bed

Villa, 3 Bedrooms, Terrace (2 adults)

120 sq m
3 bedrooms
Sleeps 2
1 Double Bed, 4 Twin Beds and 1 Double Sofa Bed

Villa, 3 Bedrooms, Terrace (2 adults + 1 child)

120 sq m
3 bedrooms
Sleeps 3
1 Double Bed, 4 Twin Beds and 1 Double Sofa Bed

Villa, 3 Bedrooms, Terrace (2 adults + 3 children)

120 sq m
3 bedrooms
Sleeps 4
1 Double Bed, 4 Twin Beds and 1 Double Sofa Bed

Villa, 3 Bedrooms, Terrace (2 adults + 3 children)

120 sq m
3 bedrooms
Sleeps 5
1 Double Bed, 4 Twin Beds and 1 Double Sofa Bed

Villa, 3 Bedrooms, Terrace (2 adults + 4 children)

120 sq m
3 bedrooms
Sleeps 6
1 Double Bed, 4 Twin Beds and 1 Double Sofa Bed

Villa, 3 Bedrooms, Terrace (3 adults)

120 sq m
3 bedrooms
Sleeps 3
1 Double Bed, 4 Twin Beds and 1 Double Sofa Bed

Villa, 3 Bedrooms, Terrace (3 adults + 1 child)

120 sq m
3 bedrooms
Sleeps 4
1 Double Bed, 4 Twin Beds and 1 Double Sofa Bed

Villa, 3 Bedrooms, Terrace (3 adults + 2 children)

120 sq m
3 bedrooms
Sleeps 5
1 Double Bed, 4 Twin Beds and 1 Double Sofa Bed

Villa, 3 Bedrooms, Terrace (3 adults + 3 children)

120 sq m
3 bedrooms
Sleeps 6
1 Double Bed, 4 Twin Beds and 1 Double Sofa Bed

Villa, 3 Bedrooms, Terrace (4 adults)

120 sq m
3 bedrooms
Sleeps 4
1 Double Bed, 4 Twin Beds and 1 Double Sofa Bed

Villa, 3 Bedrooms, Terrace (4 adults + 1 child)

120 sq m
3 bedrooms
Sleeps 5
1 Double Bed, 4 Twin Beds and 1 Double Sofa Bed

Villa, 3 Bedrooms, Terrace (4 adults + 2 children)

120 sq m
3 bedrooms
Sleeps 6
1 Double Bed, 4 Twin Beds and 1 Double Sofa Bed

Villa, 3 Bedrooms, Terrace (4 adults + 3 children)

120 sq m
3 bedrooms
Sleeps 7
1 Double Bed, 4 Twin Beds and 1 Double Sofa Bed

Villa, 3 Bedrooms, Terrace (5 adults)

120 sq m
3 bedrooms
Sleeps 5
1 Double Bed, 4 Twin Beds and 1 Double Sofa Bed

Villa, 3 Bedrooms, Terrace (5 adults + 1 child)

120 sq m
3 bedrooms
Sleeps 6
1 Double Bed, 4 Twin Beds and 1 Double Sofa Bed

Villa, 3 Bedrooms, Terrace (5 adults + 2 children)

120 sq m
3 bedrooms
Sleeps 7
1 Double Bed, 4 Twin Beds and 1 Double Sofa Bed

Villa, 3 Bedrooms, Terrace (5 adults + 3 children)

120 sq m
3 bedrooms
Sleeps 8
1 Double Bed, 4 Twin Beds and 1 Double Sofa Bed

Villa, 3 Bedrooms, Terrace (6 adults)

120 sq m
3 bedrooms
Sleeps 6
1 Double Bed, 4 Twin Beds and 1 Double Sofa Bed

Villa, 3 Bedrooms, Terrace (6 adults + 1 child)

120 sq m
3 bedrooms
Sleeps 7
1 Double Bed, 4 Twin Beds and 1 Double Sofa Bed

Villa, 3 Bedrooms, Terrace (6 adults + 2 children)

120 sq m
3 bedrooms
Sleeps 8
1 Double Bed, 4 Twin Beds and 1 Double Sofa Bed

Villa, 3 Bedrooms, Terrace (7 adults)

120 sq m
3 bedrooms
Sleeps 7
1 Double Bed, 4 Twin Beds and 1 Double Sofa Bed

Villa, 3 Bedrooms, Terrace (7 adults + 1 child)

120 sq m
3 bedrooms
Sleeps 8
1 Double Bed, 4 Twin Beds and 1 Double Sofa Bed

Villa, 3 Bedrooms, Terrace (8 adults)

120 sq m
3 bedrooms
Sleeps 8
1 Double Bed, 4 Twin Beds and 1 Double Sofa Bed

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About the neighborhood

C/ D'es Mirador, 5, Alcúdia, Mallorca, 7410

What's nearby

Cala Poncet - 6 min walk - 0.6 km
Platja d'Alcanada - 9 min walk - 0.8 km
Alcanada Golf Club - 17 min walk - 1.5 km
Alcúdia Beach - 7 min drive - 4.6 km
Alcúdia Port - 7 min drive - 4.6 km

Getting around

Palma de Mallorca Airport (PMI) - 51 min drive
Inca Station - 23 min drive
Sa Pobla Station - 25 min drive
Lloseta Station - 26 min drive
Airport shuttle (surcharge)

Restaurants

‪Restaurant Alcanda Golf - ‬20 min walk
‪Ca’n Matevent - ‬4 min drive
‪Miramar - ‬4 min drive
‪Bar Xaloc - ‬4 min drive
‪Como en Casa - ‬4 min drive

About this property

Ona Aucanada Club

Ona Aucanada Club is a great choice for your beach stay in Alcúdia, putting you near activities like windsurfing. 3 outdoor pools provide a splash of fun, and guests can also take advantage of a fitness center and a hot tub. The bar is a great place to grab a drink, and Mediterráneo serves international cuisine and is open for breakfast, lunch, and dinner. There's a rooftop terrace and a poolside bar, and in-room conveniences include refrigerators and microwaves. Fellow travelers love the helpful staff.

At a glance

Property size

- 72 apartments
- Arranged over 2 floors

Arriving/Leaving

- Check-in start time: 4:00 PM; Check-in end time: 7:30 PM
- Contactless check-in available
- Late check-in subject to availability
- Check-out time is 11:00 AM
- Contactless check-out available

Special check-in instructions

- The front desk is open Monday - Sunday (9:00 AM - 7:30 PM) and Saturday - Saturday (7:00 AM - 11:00 PM)
- Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
- To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
- If you are planning to arrive after 7:30 PM please contact the property in advance using the information on the booking confirmation
- For any questions, please contact the property using the information on the booking confirmation
- Information provided by the property may be translated using automated translation tools
- Reception hours vary seasonally. From November-January, the front desk hours are 9:30 AM-7:30 PM; March-April hours are 8 AM to midnight; 24-hour assistance is available May-October.

Required at check-in

- Credit card, debit card, or cash deposit required for incidental charges
- Government-issued photo ID may be required

Pets

- Pets not allowed

Internet

- WiFi in public areas*
- WiFi in rooms*

Parking

- Onsite self parking (EUR 15 per day)

Transfers

- Airport shuttle (available 24 hours)*

Other information

- Smoke-free property

Property amenities

Pool/Spa

3 outdoor pools
Hot tub
Sauna

Internet

WiFi available (EUR 5 per day)

Parking and transportation

Self parking on site (EUR 15 per day)
24-hour roundtrip airport shuttle (surcharge)
On site car rental

Family friendly

Cribs (infant beds): EUR 7.0 per day

Restaurants on site

Mediterráneo

Kitchen

Refrigerator
Stovetop
Microwave
Cookware/dishes/utensils
Toaster
Electric kettle

Dining

Buffet breakfast available for a fee daily 8:30 AM–10:30 AM: EUR 12 for adults and EUR 6 for children
1 restaurant
1 poolside bar and 1 bar
Snack bar/deli

Bedrooms

Bed sheets provided

Bathrooms

Shower
Hair dryer
Towels provided

Living spaces

Dining room
Sitting area

Entertainment

30-inch flat-screen TV with satellite service

Outdoor areas

Balcony
Rooftop terrace
Terrace
Garden

Laundry

Laundry facilities

Comfort

Air conditioning

Pets

No pets allowed

Suitability/Accessibility

No elevators
Smoke-free property

Services and conveniences

Tour/ticket assistance
Limited housekeeping
Safe
Multilingual staff
Iron/ironing board
Safe at front desk
Banquet hall

Location highlights

Connected to the convention center
Near the sea
Near the boardwalk/promenade
In a rural location

Things to do

Fitness center
Windsurfing nearby

Safety features

Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

72 rooms
2 floors
13 buildings
Built in 1981

Special features

Dining

Mediterráneo - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

Onsite venue #2 - This poolside bar serves light fare only.

Fees & policies

Refundable deposits

Deposit: EUR 150 per accommodation, per night

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:

A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50% after the 8th night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
A tax is imposed by the city: From 1 November - 30 April, EUR 0.83 per person, per night , up to 9 nights, and EUR 0.41 thereafter. This tax does not apply to children under 16 years of age.
A tax is imposed by the city: From 1 May - 31 October, EUR 3.30 per person, per night, up to 9 nights, and EUR 1.65 thereafter. This tax does not apply to children under 16 years of age.

Optional extras

WiFi is available in guestrooms for EUR 5 per day (rates may vary)
WiFi is available in public areas for EUR 5 per day (rates may vary)
Buffet breakfast is offered for an extra charge of approximately EUR 12 for adults and EUR 6 for children
Airport shuttle service is offered for an extra charge of EUR 70 per vehicle (roundtrip, maximum occupancy 4)

Children & extra beds

Cribs/infant beds are available for EUR 7.0 per day

Parking

Self parking costs EUR 15 per day

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.

This property does not have elevators.

Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip.

Host has not indicated whether there is a smoke detector on the property.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards. Cash is not accepted.

Credit cards accepted: Visa, Mastercard

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.

This property is professionally cleaned.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Property Registration Number TCM-4

Also known as

Aucanada

Club Aucanada

Ona Aucanada

Ona Aucanada Club

Ona Aucanada Club Alcudia

Ona Aucanada Club Apartment

Ona Aucanada Club Apartment Alcudia

Ona Aucanada Majorca, Spain

Aucanada Club Hotel Port d`Alcudia

Ona Aucanada Majorca Spain

Ona Aucanada Club Alcúdia

Ona Aucanada Club Aparthotel

Ona Aucanada Club Aparthotel Alcúdia

Frequently asked questions

Does Ona Aucanada Club offer free cancellation for a full refund?

Yes, Ona Aucanada Club does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Ona Aucanada Club?

Yes, there are 3 outdoor pools.

Are pets allowed at Ona Aucanada Club?

Sorry, pets aren't allowed.

Is parking offered on site at Ona Aucanada Club?

Yes. Self parking costs EUR 15 per day.

Is airport shuttle service offered by Ona Aucanada Club?

Yes, an airport shuttle is available. The charge is EUR 70 per vehicle roundtrip.

What are the check-in and check-out times at Ona Aucanada Club?

Check-in start time: 4:00 PM; Check-in end time: 7:30 PM. Check-out time is 11:00 AM. Contactless check-in and check-out are available.

What is there to do at Ona Aucanada Club and nearby?

Have fun during the warmer months with activities nearby such as windsurfing. Relax in the hot tub or enjoy the use of other amenities, which include 3 outdoor pools and a sauna. Ona Aucanada Club also has a fitness center and a garden.

Are there restaurants at or near Ona Aucanada Club?

Yes, Mediterráneo offers international cuisine and poolside dining.

Does Ona Aucanada Club have a kitchen or kitchenette?

Yes, there is a kitchen which also includes a toaster, cookware, and a refrigerator.

Does Ona Aucanada Club have any outdoor private spaces?

Yes, each apartment features a balcony.

What's the area around Ona Aucanada Club like?

Ona Aucanada Club is a short 7-minute walk from Cala Poncet and 11 minutes' walk from Platja d'Alcanada.

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Reviews

8.6

Excellent

8.6

Cleanliness

8.2

Location

8.8

Staff & service

8.4

Property conditions & facilities

Popular mentions

Food

Breakfast

Car

Restaurant

Apartment

Public sauna

Store

Children

Verified

8/10 Very good

Feb 7, 2026

Staff were friendly, helpful and efficient .

Robert, 4-night trip

Verified

10/10 Exceptional

Dec 20, 2025

10/10 staff are very friendly & helpful peaceful location spacious and clean apartment highly recommend il definitely be returning Thank you for a great stay

Christopher, 2-night trip

Verified

8/10 Very good

May 18, 2025

Loved the buffet breakfast and hassle free check out.

Debby So, 2-night trip

Verified

8/10 Very good

Oct 3, 2024

A beautiful place. Quiet and a lovely view. A bit dirty outside.

7-night trip

Verified

8/10 Very good

Sep 18, 2024

Nice surrounding and nice Pool but noisy appartment

Christoph, 8-night trip

Verified

8/10 Very good

Nov 23, 2024

A lovely week in November. Property was quiet and the staff we engaged with were friendly and polite. You need a car really for this one. Only disappointment was no oven in the kitchen as we do self cater but we did manage ok with the hob & microwave.

Nicholas Peter, 7-night trip

Verified

8/10 Very good

Jan 1, 2025

Spacious apartment with comfortable beds. Beautiful view of the sea. The water pressure was terrible in the shower on the second floor. Nicely kept surroundings. Great with the washing machine! The early checkout (at 9:00) was less good. Minimum stay 2 nights but we could have stayed longer if we had time.

2-night trip

Verified

8/10 Very good

Sep 9, 2025

A good basic resort. Not too fancy so perfect for our kids to run around and feel comfortable. The staff are very friendly, the pools are great. Lovely that everyone gets personal space both indoors and outdoors. But one thing that really bothered me is the 15 euro per day charge for parking. They do not tell you this will be an additional charge when you book. It's a hidden cost. If they want to charge more they need to be upfront about the parking fee at the time of booking. Also it's disrespectful to their neighbours; the local street is filled with rental cars even though each apartment comes with it's own parking spot, that sits empty. I do not appreciate how they treat their neighbours and for that reason, we are only likely to return if this policy changes.

Iulia-Octavia, 18-night trip

Verified

10/10 Exceptional

Apr 19, 2024

We were really happy to stay here, quiet area away from the busy Alcudia beach. The appartement was clean and nice, well equipped with a dishwasher and a washing machine. We had a car so easy to get around, but still in reasonable distance to walk with the kids, 4-10 years old, to the beach and back. Recommend to upgrade wifi to premium for better streaming. Nice pool area, but a little bit cold water, it was not heated. Nice and helpful personell.

merethe, 5-night trip

Verified

8/10 Very good

Aug 25, 2023

We stayed in a 3 bed house which was clean, well maintained and had 3 lovely terraces including one with seaviews. We had the 1/2 board option and were disappointed with both the quality and variety of food on offer, particularly at the evening buffet. The dining room was poorly organised and chaotic which didn't make for a pleasant dining experience. Swimming pool area was very pleasant with both shaded and sunny spots and with lovely sea views. Lifeguard was on site but not attentive at all. We highly recommend the accommodation but would avoid using the restaurant. We would recommend Alcanada35 for food instead.

Remi, 7-night trip

Verified

10/10 Exceptional

Sep 21, 2024

For us, being away from the resort areas of Port Alcudia / Alcudia was a priority. We loved our evenings sat on our balcony with a sea view and cocktails and the peace that comes from being away from the hustle and bustle of the shopping areas. The cook needs to learn that some English people do speak Spanish, so when makes up her own version of cocktails and comments to her colleagues that the we don't know any different is not as funny as she thinks. Her generosity with the free pouring of booze makes up for her rudeness... Kinda. Breakfast is good value for money, but don't expect hot fried eggs, or a full cup of anything to drink. The apartment was clean, tidy and well equipped, even if it took us 4 days to find the kettle. turns out it's worth forcing that one cupboard door that doesn't open. Shower was great, although I'd say the hose and head are ready for an upgrade in apt 105. Overall great value for money and we intend to return, but will be upgrading to a villa for the late evening sun that the apartments don't get.

Deborah, 7-night trip

Verified

10/10 Exceptional

Feb 23, 2026

Luvly place. Friendly staff and clean.

Lee, 9-night trip

Verified

10/10 Exceptional

Aug 12, 2025

Great

lilia, 14-night trip

Verified

10/10 Exceptional

Apr 10, 2025

Very calm

Nadim, 4-night trip

Verified

8/10 Very good

Mar 8, 2023

Very nice apartment, clean and spacious. All necessary kitchen equipment provided so we could prepare a food easily while restaurant was closed. Unfortunately no access to jacuzzi and sauna.

7-night trip

Verified

6/10 Good

Aug 9, 2023

Breakfast/Dinner were a total desaster in terms of healthy food. Service though was absolutely fantastic, friendly, quick and solution orientated. Considering the price the accomodation was good.

Marco, 8-night trip

Verified

6/10 Good

Jan 1, 2025

The room was fine, property great. I did not appreciate a staff member that serviced our room leaving a cigarette butt on the counter. We paid for the breakfast package. The hot food was rarely hot, mostly just barely warm. No one wants luke warm eggs, hashbrowns, etc. If the items had been hot, the breakfast would be good.

Nancy, 8-night trip

Verified

8/10 Very good

May 18, 2023

still good

Michael, 10-night trip

Verified

6/10 Good

Jun 5, 2024

Room smells of raw sewage, advised reception but nothing was done

Reid, 7-night trip

Verified

6/10 Good

Feb 21, 2023

Positive points: property comfortable and clean. Negative points: area isolated,noting to do around( not even shops!), pool freezing, not hot tube or sauna as advertised. Children very disappointed and bored. Extra money(unplanned) needed for rent a car and additional stress by driving in opposite side of the road, otherwise it would be madness. Don't think will return there,Happy to return home.

JULIE, 7-night trip

Verified

10/10 Exceptional

Aug 15, 2022

Stunning accommodation, lovely pools

We had a wonderful stay at this resort. For some reason we were upgraded to a three bedroom house and it was absolutely perfect for our family with two small children. The air conditioning was very effective and the house very clean and comfortable. The pools were beautiful and Warmed up very nicely in the afternoon (They were a little cold in the morning). There was an Elvis tribute act playing poolside one afternoon and this was absolutely brilliant. The location is a bit problematic and taxis are flaky so I would recommend hiring a car particularly for buying groceries. It’s best to treat this as a self catering holiday as the restaurant opening hours can be a bit hit and miss with them only serving food for breakfast between 8:30 and 10:30 and dinner between 7-9. This is not so convenient for children. Overall though this was a lovely stay and self catering accommodation within resorts is hard to find so I do recommend this.

Siobhan, 7-night trip

Verified

8/10 Very good

Jun 3, 2023

First and foremost you could not fault any of the staff at this property, all were so friendly and obliging, you were always greeted with a smile and a genuine "hola". You will definitely need a car if staying here if you want to see more of the island. Taxis are available and reception are happy to order one for you. It is extremely hilly and your legs will know abou it. The port is about a 15 min walk away and is full of bars, restaurants, shops and a lovely beach. The apartment we stayed in, although a little bit tired is extremely spacious and has all you need in it (including a washing machine) and the view was lovely. Breakfast is buffet style and caters more on the continental style. They do offer a cooked but not your usual eggs and bacon you're probably used to but its not that bad. You can help yourself to as much or little as you want. There is a lovely restaurant called Alcanada 35 a couple of minutes walk away. The food and staff is fab. Would I stay here again "Yes"

Karen, 7-night trip

Verified

2/10 Poor

Sep 25, 2025

Sewage smell throughout the property for our entire stay, we were told we would be transferred to another villa- this was a lie and the smell was never fixed despite the receptionist reassuring us it would be after experiencing the smell himself. A/C in 2 out of the 3 bedrooms was non-functional for the whole stay. Forcing us to sleep with windows open attracting mosquito bites, only on the penultimate day did were portable AC units into the rooms, which sounded like an engine running in the room. We would obviously not have picked this hotel had we known there was no A/C. Dirty towels were part of their "amenities". We made the property manager aware of these issues multiple times and requested compensation, who kept telling us to "take it up with Expedia". The minimum compensation I was expecting was what I paid for the booking, as we did not have A/C (as advertised), clean towels (as advertised)- but was instead met with false promises of maintenance/cleaning/relocation and a smell so bad it left us with nausea. On returning back home, I filed the complaint to Expedia who said they can't do anything as the booking was non refundable and the property manager wouldn't waive the cancellation fee. Of course, I asked Expedia to push as this was not acceptable. They replied saying Hotel Aucanada would only refund less than half of the cost of the stay and implied I should be grateful "they did not charge a penalty", and that's their final stance. Disappointed.

Amit, 4-night trip

Verified

10/10 Exceptional

Jan 22, 2026

Das Personal war super freundlich

Jörg, 7-night trip

Verified

2/10 Poor

Dec 31, 2025

Unzumutbar. Wir haben uns von den guten Bewertungen täuschen lassen. Musste nach 1 Nacht umziehen. Appartments sind mit Schwarzschimmel belastet. In allen Wohnräumen, Schlafzimmern und Bädern Schimmel an Decken und Wänden. Schade um die Anlage. Völlig runtergekommen. Frühstück keinesfalls dazubuchen. Ei, Schinken und Würstchen teils verkrustet und verfärbt. Haben das Frühstück nicht mehr genutzt nach einem Tag.

Philipp, 3-night trip

Ona Aucanada Club

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Main amenities (12)

Feel at home (6)

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Apartment, 2 Bedrooms (Single use)

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Apartment, 2 Bedrooms (1 adult + 1 child)

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Apartment, 2 Bedrooms (1 adults + 2 children)

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Apartment, 2 Bedrooms (1 adult + 3 children)

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Apartment, 2 Bedrooms (1 adults + 4 children)

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Apartment, 2 Bedrooms (2 adults)

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Apartment, 2 Bedrooms (2 adults + 1 child)

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Apartment, 2 Bedrooms (2 adults + 2 children)

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Apartment, 2 Bedrooms (2 adults + 3 children)

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Apartment, 2 Bedrooms (2 adults + 4 children)

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Apartment, 2 Bedrooms (3 adults)

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Apartment, 2 Bedrooms (3 adults + 1 child)

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Apartment, 2 Bedrooms (3 adults + 2 children)

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Apartment, 2 Bedrooms (3 adults + 3 children)

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Apartment, 2 Bedrooms (4 adults)

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Apartment, 2 Bedrooms (4 adults + 1 child)

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Apartment, 2 Bedrooms (4 adults + 2 children)

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Apartment, 2 Bedrooms (5 adults)

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Apartment, 2 Bedrooms (5 adults + 1 child)

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Apartment, 2 Bedrooms (6 adults)

View all photos for Villa, 3 Bedrooms, Terrace (Single use)

Villa, 3 Bedrooms, Terrace (Single use)

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Villa, 3 Bedrooms, Terrace (1 adult + 1 child)

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Villa, 3 Bedrooms, Terrace (1 adult + 2 children)

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Villa, 3 Bedrooms, Terrace (1 adults + 3 children)

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Villa, 3 Bedrooms, Terrace (1 adult + 4 children)

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Villa, 3 Bedrooms, Terrace (1 adults + 5 children)

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Villa, 3 Bedrooms, Terrace (2 adults)

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Villa, 3 Bedrooms, Terrace (2 adults + 1 child)

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Villa, 3 Bedrooms, Terrace (2 adults + 3 children)

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Villa, 3 Bedrooms, Terrace (2 adults + 3 children)

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Villa, 3 Bedrooms, Terrace (2 adults + 4 children)

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Villa, 3 Bedrooms, Terrace (3 adults)

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Villa, 3 Bedrooms, Terrace (3 adults + 1 child)

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Villa, 3 Bedrooms, Terrace (3 adults + 2 children)

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Villa, 3 Bedrooms, Terrace (3 adults + 3 children)

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