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Sutton Hotel Hakata City

3.0 star property
Central hotel with restaurant, connected to the convention center, near Canal City Hakata

Choose dates to view prices

In the heart of Hakata, Sutton Hotel Hakata City combines modern convenience with a warm welcome. Take advantage of dry cleaning services, dine at the on-site restaurant and stay connected with in-room WiFi. Previous guests rave about this hotel's helpful multilingual staff.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Laundry facilities
  • 24/7 front desk

Main amenities (11)

  • Daily housekeeping
  • Restaurant
  • Breakfast available
  • 24-hour front desk
  • Coffee/tea in a common area
  • Air conditioning
  • Front-desk safe
  • Vending machine
  • Self-serve laundry
  • Multilingual staff
  • Luggage storage

For families (6)

  • Children stay free
  • Refrigerator
  • Private bathroom
  • Television
  • Daily housekeeping
  • Laundry facilities
The current price is CNY352
CNY426 total
Jun 15 - Jun 16

Room options

Available filters for rooms
Showing 13 of 13 rooms

View all photos for Deluxe Single Room, Non Smoking

Deluxe Single Room, Non Smoking | Desk, free WiFi, bed sheets

Deluxe Single Room, Non Smoking

8.4 out of 10
Very good
(51 reviews)
  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Superior Twin Room, 2 Twin Beds, Non Smoking

Superior Twin Room, 2 Twin Beds, Non Smoking | Desk, free WiFi, bed sheets

Superior Twin Room, 2 Twin Beds, Non Smoking

8.4 out of 10
Very good
(8 reviews)
  • 20 sq m
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Family Suite, Non Smoking

Family Suite, Non Smoking | Desk, free WiFi, bed sheets

Family Suite, Non Smoking

  • 37 sq m
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Standard Double Room, 1 Double Bed, Non Smoking

Standard Double Room, 1 Double Bed, Non Smoking | Desk, free WiFi, bed sheets

Standard Double Room, 1 Double Bed, Non Smoking

7.6 out of 10
Good
(7 reviews)
  • 17 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Hollywood Twin, Non Smoking

Hollywood Twin, Non Smoking | Desk, free WiFi, bed sheets

Hollywood Twin, Non Smoking

8.0 out of 10
Very good
(9 reviews)
  • 20 sq m
  • Sleeps 2
  • 2 Large Twin Beds
  • Free WiFi

View all photos for Deluxe Double Room, Non Smoking

Deluxe Double Room, Non Smoking | Desk, free WiFi, bed sheets

Deluxe Double Room, Non Smoking

8.0 out of 10
Very good
(5 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Family Suite Non Smoking

Desk, free WiFi, bed sheets

Family Suite Non Smoking

  • Sleeps 4
  • Free WiFi

View all photos for Superior Twin Room Non Smoking

Desk, free WiFi, bed sheets

Superior Twin Room Non Smoking

  • Sleeps 2
  • Free WiFi

Deluxe Double Room Non Smoking

  • Sleeps 2
  • Free WiFi

Standard Double Room Non Smoking

  • Sleeps 2
  • Free WiFi

View all photos for Hollywood Twin Room 2 Semi-Double Bed Non Smoking

Desk, free WiFi, bed sheets

Hollywood Twin Room 2 Semi-Double Bed Non Smoking

  • Sleeps 2
  • Free WiFi

Deluxe Single Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • Free WiFi

View all photos for Barrier Free Room

Coffee and/or coffee maker

Barrier Free Room

  • Sleeps 2
  • Free WiFi

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The price is CNY413
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About the neighborhood

Map
3-4-8 Hakata-Ekimae, Fukuoka, Fukuoka-ken, 812-0011

What's nearby

  • Sumiyoshi Shrine - 6 min walk - 0.5 km
  • Amu Plaza Hakata - 6 min walk - 0.5 km
  • Canal City Hakata - 6 min walk - 0.5 km
  • Kushida Shrine - 11 min walk - 0.9 km
  • Fukuoka Anpanman Children's Museum - 18 min walk - 1.5 km

Getting around

  • Fukuoka Airport (FUK) - 14 min drive
  • Ariake Saga Airport (HSG) - 97 min drive
  • Hakata Station - 6 min walk
  • Yakuin Station - 20 min walk
  • Tenjin Station - 21 min walk
  • Kushida Shrine Station - 12 min walk
  • Gion Station - 15 min walk
  • Watanabe-dori Station - 17 min walk

Restaurants

  • ‪内田家 - ‬3 min walk
  • ‪The Lounge - ‬2 min walk
  • ‪はじめの一歩 - ‬1 min walk
  • ‪元祖ぴかいち - ‬3 min walk
  • ‪筑紫野 - ‬2 min walk

About this property

Sutton Hotel Hakata City

  • At Sutton Hotel Hakata City, you'll be just a 5-minute drive from Canal City Hakata and Port of Hakata. For a bite to eat, guests can check out Yakitori Sumiyoshi, which serves Japanese cuisine and is open for breakfast. Also, Marine Messe Fukuoka and Ohori Park are just a 5-minute drive away. Public transportation is close by: Kushida Shrine Station is just 12 minutes by foot.

At a glance

DONE

Hotel size

    • 162 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: 11 PM
    • Check-out time is 11 AM
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • For any questions, please contact the property using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
DONE

Children

    • One child (10 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
    • No cribs (infant beds)
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Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Offsite parking within 33 ft (JPY 1400 per night)
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–8:30 AM
  • Restaurant
  • Coffee/tea in a common area

Traveling with children

  • Children stay free (see details)
  • Children's menu

Working away

  • Coworking spaces

Services

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Facilities

  • Safe-deposit box at front desk

Accessibility

  • Elevator

Room amenities

Be entertained

  • 32-inch flat-screen TV
  • Digital TV channels

Home comfort

  • Air conditioning and heating
  • Slippers

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Bidet
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Refrigerator

More

  • Daily housekeeping

Special features

Dining

Yakitori Sumiyoshi - This bistro specializes in Japanese cuisine and serves breakfast and light fare. A children's menu is available.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately JPY 1500 for adults and JPY 800 for children

Parking

  • Parking is available nearby and costs JPY 1400 per night (33 ft away)

Policies

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.

Guests can rest easy knowing there's a fire extinguisher and a smoke detector on site.

This property accepts credit cards and cash.

Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property charges a daily storage fee for 2 or more pieces of luggage or packages.

Also known as

Hakata City Hotel

Sutton Hakata

Sutton Hakata City

Sutton Hakata City Fukuoka

Sutton Hotel Hakata

Sutton Hotel Hakata City

Sutton Hotel Hakata City Fukuoka

Sutton Hotel Hakata City Hotel

Sutton Hotel Hakata City Fukuoka

Sutton Hotel Hakata City Hotel Fukuoka

Frequently asked questions

Does Sutton Hotel Hakata City offer free cancellation for a full refund?

Yes, Sutton Hotel Hakata City does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Sutton Hotel Hakata City?

Sorry, pets aren't allowed.

What are the check-in and check-out times at Sutton Hotel Hakata City?

Check-in start time: 3 PM; Check-in end time: 11 PM. Check-out time is 11 AM.

What is there to do at Sutton Hotel Hakata City and nearby?

Recommended spots to visit include Canal City Hakata (9-min walk) and Port of Hakata (2 mi), along with Marine Messe Fukuoka (2.1 mi) and Ohori Park (2.5 mi).

Are there restaurants at or near Sutton Hotel Hakata City?

Yes, Yakitori Sumiyoshi offers Japanese cuisine.

What's the area around Sutton Hotel Hakata City like?

Sutton Hotel Hakata City is in Hakata Ward, a short 6-minute walk from Hakata Station and 9 minutes' walk from Canal City Hakata.

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Reviews

Sutton Hotel Hakata City Reviews

8.0

Very Good

8.0

Cleanliness

8.8

Location

8.2

Staff & service

7.6

Property conditions & facilities

Reviews

Verified

10/10 Exceptional

Room is very comfortable. Staff are very helpful and nice. Highly recommended 👍
WAI CHUN, 2-night trip
Verified

10/10 Exceptional

Staff were great, room was spotless. A nice modern and good sized bathroom. Hotel was in walking distance of Hakata station and plenty of other things to see and do.
Benjamin, 2-night trip
Verified

10/10 Exceptional

that's clean and cheap . so good hotel
Kazuki, 1-night trip
Verified

10/10 Exceptional

Polite staffs and clean room
Masako, 1-night trip
Verified

8/10 Very good

Very good location from Hakata station, toilet is spacious compared to other hotels in Japan.
Agatha, 2-night trip
Verified

8/10 Very good

The room is simple and you get what you paid for. Good enough for an overnight or short stay. Hakata Station and Canal City is walking distance from hotel. I like the quiet neighborhood, although it was a weekend.
Jacquelyn, 1-night trip
Verified

8/10 Very good

The hotel room was clean and had a traditional style with a wooden floor. It wasn’t fancy, but it felt stylish in a simple and classic way. I booked two rooms, and in one of them the temperature was quite hot. Since the air conditioning is centrally controlled, we couldn’t adjust it ourselves, which was uncomfortable. On the positive side, the rooms had enough space for two people, making the stay comfortable. One unusual aspect was the key system: when the room needed cleaning in the morning, we had to leave the key at the front desk and then pick it up again when returning. Surprisingly, no identification check was required when retrieving the keys. Overall, the experience was good and the cost was affordable. However, the lack of independent air conditioning control and the unstable Wi-Fi connection lowered my rating from 4.5 out of 5 to 4 out of 5.
Kai Kwong, 3-night trip
Verified

10/10 Exceptional

Pretty good service overall
Luis, 1-night trip
Verified

10/10 Exceptional

Thoroughly enjoyed my 7 night stay, my only complaints were that it was a little dusty in some areas and there was only a microwave in the lobby. Otherwise a comfortable stay with great access to Hakata station and right across from a 23hr affordable food spot (Sukiya)
Kelvin, 7-night trip
Verified

8/10 Very good

The room is quite big.
Samuel, 5-night trip
Verified

4/10 Fair

It was not as good as I thought. It was clean but the atmosphere was not good. According to the itinerary, I canceled the reservation date after the visit to Yufuin and stayed at another hotel nearby, which was even more so. The price was the same, but the hotel level was different. I don't recommend it as a family trip. To be honest, I don't think I will go again.
Soonhee, 2-night trip
Verified

6/10 Good

500m or so from the main train station. So rougky 5 minute walk. Which is very handy if youve got heavy or lots of luggage. Only stayed here for 2 nights and wasnt there a lot. The room seemed very dated and a bit unkept. Chipped desks and chairs, hair in the showers which weren't mine. Not the nicest hotel but it did what i needed it to and it had a fridge which was very handy. Location made it very convenient for me, so wasnt the end of the world. Not the worst hotel ive stayed in but far from the best
Shaun, 2-night trip
Verified

4/10 Fair

Beds are the equivalent of sleeping on a plywood floor with a blanket. The "airconditioning" was non existent. Upon entering our room on the 11th floor we were greeted with a temperature or 28C. Turned on the AC however no reprieve from the heat was given. The only thing we had was the window which did only opened a few Inches. The room was clean ish. The shower head was not connected to the hose. I was able to fix that. The fridge although keeps items cool generated a ton of heat to the room adding to our discomfort. Despite asking the front desk about the airconditioning the response was the a/c wasn't available yet. This hotel is only suitable for one night.
Brad, 1-night trip
Verified

8/10 Very good

Staff very kind. Japanese breakfast.
Vincent, 2-night trip
Verified

10/10 Exceptional

It's bigger room with small budget.
Hironori, 1-night trip
Verified

8/10 Very good

Wonderful hotel. Internet was not working though. Though not a problem for me.
Sean, 1-night trip
Verified

6/10 Good

Limited breakfast options, hard bed
Hak Luen, 2-night trip
Verified

10/10 Exceptional

Nice location and good price

The room was really nice, clean, spacious. They were offering their rooms good prices. I’ll be back here next visit to Hakata.
1-night trip
Verified

10/10 Exceptional

Close to Hakata Station but not too close, which ideal since it not chaotic.
daniel, 4-night trip
Verified

10/10 Exceptional

All
HEE BIN, 3-night trip
Verified

6/10 Good

The free wifi is not working. Bed is too hard. Breakfast is basic.
Hak Luen, 1-night trip
Verified

8/10 Very good

The facility was close to the train station and walkable. We were able to walk to the areas we wanted. The employees were nice by some didn't speak English or Japanese. Many employees were from Nepal.
Carol, 10-night trip
Verified

10/10 Exceptional

i didn't eat
JAE CHAN, 2-night trip
Verified

6/10 Good

great
SHINJI, 1-night trip
Verified

8/10 Very good

Not a lot of space to store your luggage if you're heavily loaded
Xavier, 3-night trip