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Aparthotel

Santana Resort

3.5 star property

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Photo gallery for Santana Resort

Outdoor pool, pool umbrellas
Property grounds
Standard Apartment, 1 Bedroom | Living area | Flat-screen TV, table tennis
Aerial view
BBQ/picnic area
Santana Resort puts you just a 5-minute drive from The Star Gold Coast and Cavill Avenue. You can get a morning swim in at the outdoor pool, and the hot tub makes for a relaxing end to the day. Apartments feature bonuses like kitchens and washers/dryers, along with balconies and flat-screen TVs. Public transportation is close by: Florida Gardens station is just 3 minutes by foot.

Reviews

7.4 out of 10
Good

Popular amenities

  • Airport transfer
  • Pool
  • Laundry facilities
  • Lounge area
  • Free parking
  • Free WiFi

Main amenities (12)

  • 21 apartments
  • Housekeeping on weekdays
  • Near the beach
  • Outdoor pool
  • Hot tub
  • Airport shuttle
  • Air conditioning
  • Garden
  • Arcade/game room
  • Car rentals on site
  • Computer station
  • Vending machine

Feel at home (6)

  • Cribs/infant beds (surcharge)
  • Kitchen
  • Private bathroom
  • Living room
  • Television
  • Garden

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Premium Room, 1 Bedroom

1 bedroom, individually decorated, individually furnished

Premium Room, 1 Bedroom

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Heating
Kitchen
Full-sized refrigerator/freezer
Dishwasher
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed OR 1 Queen Bed

View all photos for Standard Apartment, 1 Bedroom

Standard Apartment, 1 Bedroom | 1 bedroom, individually decorated, individually furnished

Standard Apartment, 1 Bedroom

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Heating
Kitchen
Full-sized refrigerator/freezer
Dishwasher
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed OR 1 Queen Bed

View all photos for Economy Apartment, 1 Bedroom

1 bedroom, individually decorated, individually furnished

Economy Apartment, 1 Bedroom

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Heating
Kitchen
Full-sized refrigerator/freezer
Dishwasher
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Apartment, 1 Bedroom (2.5 Star)

Flat-screen TV, table tennis

Apartment, 1 Bedroom (2.5 Star)

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Heating
Kitchen
Full-sized refrigerator/freezer
Dishwasher
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed OR 1 Queen Bed

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About the neighborhood

Map
7-15 Monte Carlo Avenue, Surfers Paradise, QLD, 4217

What's nearby

  • Gold Coast Convention and Exhibition Centre - 14 min walk - 1.2 km
  • The Star Gold Coast - 19 min walk - 1.6 km
  • Slingshot - 2 min drive - 1.9 km
  • Surfers Paradise Beach - 3 min drive - 1.9 km
  • Cavill Avenue - 3 min drive - 2.3 km

Getting around

  • Coolangatta Airport (OOL) - 35 min drive
  • Varsity Lakes Station - 21 min drive
  • Helensvale Station - 27 min drive
  • Gold Coast City Coomera Station - 30 min drive
  • Florida Gardens station - 3 min walk
  • Broadbeach South Light Rail Station - 25 min walk
  • Airport shuttle (surcharge)

Restaurants

  • ‪Cantina on Capri - ‬2 min drive
  • ‪McDonald's - ‬11 min walk
  • ‪Sushi Train - ‬3 min walk
  • ‪Broadbeach Bowls Club - ‬8 min walk
  • ‪O Bagel - ‬3 min walk

About this property

Santana Resort

Santana Resort puts you just a 5-minute drive from The Star Gold Coast and Cavill Avenue. You can get a morning swim in at the outdoor pool, and the hot tub makes for a relaxing end to the day. Apartments feature bonuses like kitchens and washers/dryers, along with balconies and flat-screen TVs. Public transportation is close by: Florida Gardens station is just 3 minutes by foot.

Languages

Chinese (Mandarin), English

More about this property

VISIBILITY

At a glance

Property size

    • 21 apartments
    • Arranged over 3 floors

Arriving/Leaving

    • Check-in start time: 2:00 PM; Check-in end time: midnight
    • Express check-in/out available
    • Early check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is 10 AM
    • Late check-out subject to availability

Special check-in instructions

    • The front desk is open Monday - Friday (8:30 AM - 5:00 PM) and Saturday - Saturday (8:30 AM - noon)
    • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
    • This property doesn't offer after-hours check-in
    • To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum guest age is 18
    • Minimum check-in age is 18
    • Minimum Spring Break check-in age is 18

Pets

    • Pets not allowed

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • Free onsite self parking
    • Height restrictions apply for onsite parking

Transfers

    • Airport shuttle*

Other information

    • Designated smoking areas
LOB_HOTELS

Property amenities

Beach

  • Near the beach

Pool/Spa

  • Outdoor pool
  • Umbrellas
  • Hot tub

Internet

  • Free WiFi

Parking and transportation

  • Free self parking on site
  • Height restrictions apply for onsite parking
  • Roundtrip airport shuttle (surcharge)
  • On site car rental

Kitchen

  • Refrigerator (full size)
  • Stovetop
  • Microwave
  • Dishwasher
  • Electric kettle
  • Cookware/dishes/utensils
  • Toaster

Bedrooms

  • Bed sheets provided
  • Rollaway/extra beds: AUD 50 per stay

Bathrooms

  • Bathtub or shower
  • Towels provided
  • Hair dryer
  • Toilet paper

Living spaces

  • Living room

Entertainment

  • Flat-screen TV
  • Pool or billiards table
  • Table tennis
  • Arcade/game room

Outdoor areas

  • Balcony
  • Barbecue grill
  • Garden
  • Picnic area

Laundry

  • Washer/dryer
  • Laundry facilities

Work spaces

  • Computer station

Comfort

  • Air conditioning
  • Heating

Pets

  • No pets allowed

Suitability/Accessibility

  • No elevators
  • Designated smoking areas

Services and conveniences

  • Tour/ticket assistance
  • Limited housekeeping
  • Iron/ironing board
  • Luggage storage
  • Vending machine
  • Free bottled water

Location highlights

  • Near the ocean
  • In the city center

Things to do

  • Bicycle rentals on site
  • Ecotours nearby
  • Golf nearby
  • Kayaking nearby
  • Skydiving nearby
  • Rafting nearby
  • Scooter/moped rentals nearby
  • Water skiing nearby
  • Segway rentals/tours nearby
  • Windsurfing nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector installed (host has indicated there is a smoke detector on the property)
  • Fire extinguisher
  • First aid kit

General

  • 21 rooms
  • 3 floors
  • 1 building
  • Built in 1999
  • Art Deco architecture
MONETIZATION_ON

Fees & policies

Refundable deposits

  • Deposit: AUD 200.00 per week

Optional extras

  • Airport shuttle service is offered for an extra charge
  • Late check-out can be arranged for an extra charge of AUD 50 (subject to availability)
  • Air conditioning is available for an extra charge of AUD 10 per night

Children & extra beds

  • Cribs/infant beds are available for AUD 30.0 per stay
  • Rollaway beds are available for AUD 50 per stay

Parking

  • Parking height restrictions apply

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Only registered guests are allowed in the guestrooms.
This property does not have elevators.
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip.
Host has indicated there is a smoke detector on the property.
Guests can rest easy knowing there's a fire extinguisher and a first aid kit on site.
This property is professionally cleaned.

Also known as

Santana Resort
Santana Resort Surfers Paradise
Santana Surfers Paradise
Santana Resort Aparthotel
Santana Resort Surfers Paradise
Santana Resort Aparthotel Surfers Paradise
HELP_OUTLINE

Frequently asked questions

Does Santana Resort offer free cancellation for a full refund?

Yes, Santana Resort does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Santana Resort?

Yes, there's an outdoor pool.

Are pets allowed at Santana Resort?

Sorry, pets aren't allowed.

Is parking offered on site at Santana Resort?

Yes, there's free self parking.

Is airport shuttle service offered by Santana Resort?

Yes, an airport shuttle is available.

What are the check-in and check-out times at Santana Resort?

Check-in start time: 2:00 PM; Check-in end time: midnight. Check-out time is 10 AM. Late check-out is available for a charge of AUD 50 (subject to availability). Express check-in and check-out are available.

What is there to do at Santana Resort and nearby?

Have fun with activities like kayaking, parasailing, and rafting, and practice your swing at the nearby golf course. Additional recreation nearby includes ecotours and segway rentals. Enjoy a relaxing soak in the hot tub and an invigorating swim in the outdoor pool. Santana Resort also has an arcade and a picnic area, as well as a garden.

Does Santana Resort have a kitchen or kitchenette?

Yes, there is a kitchen which also includes a toaster, cookware, and a refrigerator.

Does Santana Resort have any outdoor private spaces?

Yes, each apartment features a balcony.

What's the area around Santana Resort like?

Santana Resort is in Surfers Paradise, a short 3-minute walk from Florida Gardens station and 19 minutes' walk from The Star Gold Coast.

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Santana Resort Reviews

Reviews

7.4

Good

7.2/10

Cleanliness

7.6/10

Staff & service

6.8/10

Amenities

7.0/10

Property conditions & facilities

6.6/10

Eco-friendliness

Popular mentions

Beach
Room
Air conditioning
Bathroom
Location

Reviews

10/10 Exceptional

Central convenient quiet perfect for a self contained facility at a reasonable price.
Michele, 2-night trip

10/10 Exceptional

Proximity of transport, shops, beach ... virtually everything
Joseph, 3-night trip

10/10 Exceptional

Very convenient location on Gold Coast just off the main road yet so quiet! The unit was neat , tidy & very comfortable
uale, 6-night trip

8/10 Very good

Nice and convenient
Martyn, 7-night trip

8/10 Very good

Suitable for our short stay. Handy tram stop, for quick access to Surfers, Broadbeach and Pac Fair. Short walk to the beach. Clean and neat, albeit a little dated
Lisa, 3-night trip

10/10 Exceptional

Good location between Surfers Paradise and Broadbeach. One tram stop to Broadbeach and two stops to Surfers Paradise. Cross the Gold Coast Highway to walk to the beach. Quiet complex, clean pool, secure parking, clean apartment with all equipment for an enjoyable stay
Maureen, 7-night trip

10/10 Exceptional

Everything was fine
Jamin, 6-night trip

10/10 Exceptional

We loved our stay here. The lady was absolutely lovely who owned the place. My only advice would be to make it more known that a deposit is needed and you will need to buy your own toilet paper as one is only available. Also a guide on how to use the rouch stove. Other than a bit of dirt in a drawer, was amazing. The view was beautiful, it was so close to everything we needed. Loved it here.
paige, 3-night trip

4/10 Fair

The property is outdated and badly in need of renovation. I thought it was too expensive, the oven was dirty, the carpets are grubby and stained, the walls need a good coat of paint. Certainly is not what I would expect of a resort.
Sue, 2-night trip

8/10 Very good

The property was in a convenient and quiet location. I was surprised that the room did not have air conditioning. I realized after checking in that I had booked this room and had assumed that all rooms had air conditioning. The room is looking old and in need of some repairs, but for the price was overall very happy.
Kim, 6-night trip

6/10 Good

There was no communication, not sure if this is due to Expedia as it’s my first time booking with them. I did however message the resort directly and did not receive an answer from them. The room wasn’t cleaned properly. The bathroom especially. It was convenient having the washing machine and dryer.
Aurora, 6-night trip

2/10 Poor

The room stunk of filth, the cleaners did not do their job properly, spider webs in multiple areas and it had a terrible smell that just lingered all the time, even after we applied some plug in freshners, the smell was still around. No air con only fans that did nothing, not the appropriate stay at a place like the GC where temperatures go in the low 30s. Owner should spend some money to update soon. Definitely would NOT recommend this place for a stay, not even for one night.

4/10 Fair

The property was advertised with air conditioning and heating. There was no air conditioning and heating luckily we did not require these amenities as the weather was pleasant, otherwise, our stay would be miserable. I voiced my disappointment to the owner, who told me she could not do anything about it as she was fully booked. Furthermore, the unit was not cleaned properly and there was dirt at the back of the sofabed. The extra sheets provided were also dirty. I also blame wotif for this discrepancy as they do not do due diligence in checking whether these amenities are really provided. Henceforth will not be booking on wotif again.
Savio, 5-night trip

8/10 Very good

Eliezer, 2-night trip

10/10 Exceptional

Good value
William, 5-night trip

10/10 Exceptional

OUR CLIENT WAS VERY HAPPY WITH THEIR STAY. SAID IT WAS CONVENIENT LOCATION FOR THE CONFERENCE THEY WERE ATTENDING, AND MUCH MORE AFFORDABLE THAN OPTIONS THEIR FRIENDS HAD BOOKED
GINA, 4-night trip

6/10 Good

Samantha, 3-night trip

10/10 Exceptional

Santana Resorts - a good place to stay

It was close to pacific fair shopping centre Two stops away from Florida gardens tram stop and 3 stops away from Cavill avenue stop for surfers paradise beach The only thing I would point of out is that we paid an xtra $125 for an extra person for 5 nights -even though it said on the Adevrtisememt that it caters for 3 people When I have already paid for the queen bed and a sofa bed included in the living room This is the only I could point out. As I have already paid over $1300 for the five nights It was still reasonably priced With laundry, kitchen and dining in one bedroom apartment There’s a pool and a good security garage for a car And the unit is reasonably 5 to 7 minutes away from the beach
Ferdinand, 5-night trip

6/10 Good

Elizabeth, 5-night trip

8/10 Very good

Dylan, 2-night trip

2/10 Poor

Jane, 7-night trip

2/10 Poor

Tracey lee, 6-night trip

8/10 Very good

nice quiet location security excelent everything supplied would definitely stay again
David, 5-night trip

6/10 Good

WAS VERY OVERPRICED FOR WHAT IT IS. NEED TO HIRE POOL TOWELS- WE NOT ADVISED ABOUT THIS LIMITED SOAP, SHAMPOO ETC ROOM AND FOOT PATHS LITTLE COUTYARD DIRTY ROOM SMELT MUSTY. BED HARD AS A ROCK- TAKE YOUR OWN PILLOW
Josie, 1-night trip

6/10 Good

Tania, 6-night trip