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The Kensington Hideaway

4.0 star property
Hotel with bar/lounge, near Kensington High Street

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Located near Kensington High Street, Seraphine Kensington Olympia Hotel offers a chic retreat with continental breakfast, a cozy bar, and in-room WiFi. Relax knowing you're close to Kensington Palace and Olympia Conference and Exhibition Centre. The hotel's helpful staff has left a lasting impression on previous guests.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Air conditioning
  • Bar
  • Laundry facilities
  • 24/7 front desk
  • Non-smoking

Main amenities (8)

  • Daily housekeeping
  • Breakfast available
  • Bar/lounge
  • 24-hour front desk
  • Air conditioning
  • Front-desk safe
  • Laundry service
  • Free newspapers in the lobby

Feel at home (6)

  • Children stay free
  • Television
  • Daily housekeeping
  • Coffee/tea maker
  • Elevator
  • Premium bedding
The current price is CNY1,258
CNY1,510 total
includes taxes & fees
Jun 14 - Jun 15

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Cosy Single Room

Cosy Single Room | Premium bedding, in-room safe, desk, laptop workspace

Cosy Single Room

10.0 out of 10
Exceptional
(1 review)
  • 10 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Large Twin Bed
  • Free WiFi

View all photos for Grand Queen Room

Grand Queen Room | Premium bedding, in-room safe, desk, laptop workspace

Grand Queen Room

8.8 out of 10
Excellent
(6 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Signature King Room

Signature King Room | Premium bedding, in-room safe, desk, laptop workspace

Signature King Room

9.6 out of 10
Exceptional
(4 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Companion Twin Room

Companion Twin Room | Premium bedding, in-room safe, desk, laptop workspace

Companion Twin Room

10.0 out of 10
Exceptional
(1 review)
  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Classic Double Accessible

Premium bedding, in-room safe, desk, laptop workspace

Classic Double Accessible

  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Classic Double Room

Classic Double Room | Premium bedding, in-room safe, desk, laptop workspace

Classic Double Room

  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

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8.6 out of 10, Excellent, 1,013 reviews
The price is CNY956
CNY1,147 total
includes taxes & fees
Jun 14 - Jun 15
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About the neighborhood

Map
225 Kensington High Street, London, London, England, W8 6SA

What's nearby

  • Kensington High Street - 1 min walk - 0.1 km
  • Holland Park - 1 min walk - 0.1 km
  • Design Museum - 2 min walk - 0.2 km
  • Cromwell Road - 6 min walk - 0.6 km
  • Kensington Gardens - 12 min walk - 1.0 km

Getting around

  • London City Airport (LCY) - 26 min drive
  • Heathrow Airport (LHR) - 32 min drive
  • Luton Airport (LTN) - 63 min drive
  • London (SEN-Southend) - 63 min drive
  • Gatwick Airport (LGW) - 87 min drive
  • Stansted Airport (STN) - 87 min drive
  • Kensington (Olympia) Station - 14 min walk
  • Kensington (Olympia) Underground Station - 15 min walk
  • West Brompton Station - 21 min walk
  • High Street Kensington Station - 4 min walk
  • Earl's Court Station - 13 min walk
  • Holland Park Underground Station - 16 min walk

Restaurants

  • ‪Cafe Le Monde - ‬3 min walk
  • ‪The Design Museum Kitchen - ‬3 min walk
  • ‪McDonald's - ‬4 min walk
  • ‪Megan's on the High Street Restaurant - ‬1 min walk
  • ‪Pret a Manger - ‬9 min walk

About this property

The Kensington Hideaway

  • When you stay at The Kensington Hideaway, you'll be within a 15-minute walk of Kensington High Street and Kensington Gardens. You can unwind with a drink at the bar/lounge, and English breakfast is available daily. Also, Hyde Park and River Thames are just a 5-minute drive away. The property is just a short walk to public transportation: High Street Kensington Station is 4 minutes and Earl's Court Station is 13 minutes.

At a glance

DONE

Hotel size

    • 59 rooms
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Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: midnight
    • Minimum check-in age: 18
    • Check-out time is 11:00 AM
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Up to 10 children (1 year old and younger) stay free when occupying the parent or guardian's room, using existing bedding
    • No cribs (infant beds)
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Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • No onsite parking
    • Offsite parking within 328 ft (GBP 44 per day)
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • English breakfast (surcharge) 6:30 AM–10:30 AM on weekdays and 7:00 AM–11:00 AM on weekends
  • Bar/lounge

Traveling with children

  • Children stay free (see details)

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Free newspapers in lobby

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk

Accessibility

  • Elevator
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • High pile carpet in room

Room amenities

Be entertained

  • 45-inch flat-screen TV

Home comfort

  • Air conditioning and heating
  • Portable fan
  • Espresso maker
  • Electric kettle
  • Slippers
  • Iron/ironing board (on request)

Sleep well

  • Hypo-allergenic bedding
  • Soundproofed rooms
  • Premium bedding

What to enjoy

  • Heated floors

Freshen up

  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste (on request)
  • Toilet paper

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi
  • Phone
  • Desk chair

Food and drink

  • Meal delivery service
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)

Fees & policies

Refundable deposits

  • Deposit: GBP 50 per accommodation, per stay

Parking

  • Parking is available nearby and costs GBP 44 per day (328 ft away)

Policies

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, JCB International

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Also known as

Best Western Seraphine Kensington Olympia
Best Western Seraphine Kensington Olympia Hotel
Best Western Seraphine Olympia
Best Western Seraphine Olympia Hotel
Kensington Seraphine Hotel
BEST WESTERN Seraphine Kensington Olympia Hotel London, England
BEST WESTERN Seraphine Kensington Olympia Hotel London England
Seraphine Olympia Hotel
Seraphine Kensington Olympia
Seraphine Olympia
Seraphine Kensington Olympia Hotel London
Seraphine Kensington Olympia
Seraphine Kensington Olympia Hotel Hotel
Seraphine Kensington Olympia Hotel London
Seraphine Kensington Olympia Hotel Hotel London

Frequently asked questions

Does The Kensington Hideaway offer free cancellation for a full refund?

Yes, The Kensington Hideaway does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at The Kensington Hideaway?

Sorry, pets aren't allowed.

Is parking offered on site at The Kensington Hideaway?

Sorry, there's no onsite parking at The Kensington Hideaway.

What are the check-in and check-out times at The Kensington Hideaway?

Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is 11:00 AM.

What's the area around The Kensington Hideaway like?

The Kensington Hideaway is a short 4-minute walk from High Street Kensington Station and 11 minutes' walk from Kensington Gardens.

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Reviews

The Kensington Hideaway Reviews

9.2

Wonderful

9.8

Cleanliness

9.0

Amenities

9.4

Staff & service

9.8

Property conditions & facilities

Guest review summary

What guests liked

  • Breakfast was a highlight with many guests praising its quality, variety, and excellent service. (11 reviews)
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From real guest reviews summarized by AI.

Popular mentions

Room
Service staff
Breakfast
Location
Bathroom
Shower
Bed
Store
Lobby
Clean room

Reviews

Verified

10/10 Exceptional

The staff are exceptional.
Chris, 1-night trip
Verified

10/10 Exceptional

Clean nicely decorated room, lovely friendly and efficient staff.
Kamini, 8-night trip
Verified

10/10 Exceptional

Lovely staff, really comfortable bed, good air conditioning. Great all round.
Oliver, 1-night trip
Verified

8/10 Very good

Room was decorated lovey and very clean, housekeeping was good. The bedroom had very little room around bed, that is only complaint.
Adrian and Philippa, 3-night trip
Verified

10/10 Exceptional

Fabulous location, facilities and room.. every interaction with the staff was outstanding.. highly recommended!
Jeff, 2-night trip
Verified

10/10 Exceptional

Wonderful stay! Staff were friendly and helpful, room was perfectly clean and had everything we needed. Great location near a tube station. We would definitely stay again!
Christopher, 1-night trip
Verified

8/10 Very good

Very friendly, helpful staff. Our Queen room on the bijou size but well equipped, apart from a lack of lighting on one side of the bed. A side light & reading light on one side but nothing on the other. Breakfast was excellent with good continental choice and an interesting variety of cooked to order choices. Would definitely stay again.
Roger M, 1-night trip
Verified

8/10 Very good

Excellent value for money. Perfect location. Ideal for a 1 or 2 night stay. Little hanging space for clothes and no cupboards or drawers in the bedroom are the downsides
chris, 1-night trip
Verified

10/10 Exceptional

Breakfast menu was great albeit a little confusing and not detailed enough but the food was actually really really delicious. Staff were very attentive, and welcoming. The atmosphere was excellent. Nando’s next door and Waitrose just around the corner. Beds were super comf
Erica, 1-night trip
Verified

10/10 Exceptional

New hotel, rooms were excellent. Small, but nicely decorated. New technology, easy streaming and usb-c sockets. Staff felt young and not personal, but was ok. Did not try any food.
Wania, 4-night trip
Verified

8/10 Very good

Staff were really friendly, allowing us to check in early and looking after our bags after we’d checked out. When we popped back in and out of the hotel during our stay they regularly checked that everything was okay with the rooms or if we needed anything. The room was cosy with all the amenities we needed. Well decorated, clean, cosy and in a great location about a 5 minute walk from the nearest tube station.
William, 1-night trip
Verified

8/10 Very good

The property is in a great location - a few minutes walk to two metro stations. There are plenty of restaurants and shops around. The property itself is really nice, very cool modern decor. Our room had issues with the AC unit, so the heat did not work the first night we were there. The staff tried to address it when we brought it up to them. Overall, it was a good stay.
VANESSA, 2-night trip
Verified

8/10 Very good

Lovely little room, it was in the basement which I didnt love, but it certainly was cosy and beautifully decorated and clean. There was a really annoying light that I couldnt turn off in the fridge/tea area it shone right in the eyes at pillow level
R, 1-night trip
Verified

10/10 Exceptional

Great rooms, a bit small but everything you need. Clean. Great location on Kensington High Street and close to Olympia Expo. Although make sure you get a detailed receipt for breakfast each morning as you only get it as a lump sum at check out. Ours was clearly wrong but there was no way to check what was charged.
Mai-Kim, 2-night trip
Verified

10/10 Exceptional

This has become my favorite hotel when I’m in London. I love the retro glam decorating scheme, the beds and linens are very comfortable. The front desk staff was very friendly and welcoming. Being on High Street in Kensington, it could be noisy but they have excellent soundproof windows. We never heard any traffic noise even with a room facing High Street. Only a 10 min walk to the tube station (High St Kensington) and many stores nearby if you need anything practical (Boots, Tesco minimart, electronics) and restaurants. Walking distance to Kensington Park. They have a cozy breakfast area - the hot breakfast entrees are very good. I found the continental breakfast buffet offering a bit lackluster. It could be improved. On travel days, it’s the only early morning option bc the cafes nearby don’t open until 8 or 8:30 am.
Jenny, 2-night trip
Verified

8/10 Very good

The hotel is in a great location and reasonably priced, especially when considering where it is. The staff were all really nice and genuinely seemed to care. I would stay in the hotel again. Yo provide true balance to this review it's important to note that there were some issues with the room though: There were 3 eftover takeaway containers left in the fridge. The heating is rather hit and miss - for example, the bathroom was either ridiculously hot or cold. A light came on of its own accord at 5am.
Ian, 3-night trip
Verified

8/10 Very good

All the staff we encountered were polite and helpful. The “Grand” queen rooms compact and I believe only a couple bed. Bed and Room were very comfortable. Main window had a perfect blackout curtain but very long side window only had a blind which just covered the window and had a constant glow around it all night. The bathroom was beautifully decorated and everything worked well. Only exception was the towel rail which was permanently only full and made the whole main room very hot. Luckily I’m a cold person but my partner did struggle with the heat. Also a strange smell which smelt like smoke. Overall I would stay again but would pay more attention to the things mentioned and inform reception earlier. Great location for exploring as close to tube.
liza, 1-night trip
Verified

8/10 Very good

We had a 2 night stay at this lovely, new hotel. Very clean, beds wonderfully comfortable. Pillows a bit hard so a choice of pillow would have been better. Checking in was a bit of an ordeal, system issues and language barrier. I understand systems can be challenging at times but there was no customer care, I did not feel welcome, made to feel it was my fault. took my phone off me to check my booking but scrolling through it, which disturbed me. The only time staff were nice was when we were leaving. Need to do better. Room small but worked well with appropriate furniture. Shower - power was lacking, looked great but disappointing. Good area, with short walk to the tube. Overall, yes I would stay again but customer service needs to improve.
Bernadette, 1-night trip
Verified

10/10 Exceptional

Good Central hotel, small but very good
Paul, 2-night trip
Verified

10/10 Exceptional

Very helpful reception team
Sally, 1-night trip
Verified

10/10 Exceptional

Newly renovated top notch. Will stay again!
Wania, 4-night trip
Verified

8/10 Very good

Enjoyable stay - we had booked the queen room for 1 night, the room was smaller than expected with one of us having to squeeze between the bed and wall to get in one side. Good location with a tube station just 7 minutes walk away. The hotel is fairly new with a classy, modern feel.
Alexandra, 1-night trip
Verified

10/10 Exceptional

Best hotel we have stayed in in London, lovely clean well decorated. Great bathroom . Lovely staff. Great value for money. Couldn’t ask for better. Thanks
Christopher, 2-night trip
Verified

10/10 Exceptional

Nice big room.
Henning, 5-night trip
Verified

6/10 Good

It’s a nice hotel in a good location- don’t expect a big room if you’re a solo traveller. The shower was great but the sink is impossibly small. I would stay there again but can’t say I loved the place.
Michael, 1-night trip