In the heart of Mexico City, The Westin Santa Fe offers a luxurious retreat with Heavenly Spa and six on-site restaurants. Enjoy breathtaking views from the rooftop terrace, unwind in the garden or 24-hour gym, and stay connected with high-speed WiFi. Previous guests rave about the helpful staff.
Javier Barros Sierra 540, Lomas Santa Fe, Mexico City, 01219
What's nearby
Samara Shops - 7 min walk - 0.6 km
Expo Santa Fe Mexico - 10 min walk - 0.9 km
Parque La Mexicana - 17 min walk - 1.5 km
Santa Fe Center Mall - 19 min walk - 1.6 km
Ciudad de los Ninos - 2 min drive - 1.6 km
Getting around
Benito Juarez International Airport (MEX) - 45 min drive
Toluca, Estado de Mexico (TLC-Toluca Intl.) - 46 min drive
Santa Lucía, Mexico (NLU-Felipe Ángeles Intl.) - 69 min drive
Mexico City Buenavista Station - 33 min drive
Mexico City Fortuna Station - 46 min drive
Tultitlan Lecheria Station - 47 min drive
Santa Fé Station - 20 min walk
Airport shuttle (surcharge)
Restaurants
Starbucks - 1 min walk
Fisher's - 2 min walk
Don Capitán - 1 min walk
Central Central - 1 min walk
Market Kitchen - 1 min walk
About this property
The Westin Santa Fe, Mexico City
The Westin Santa Fe, Mexico City features a rooftop terrace and puts you just a 5-minute drive from Santa Fe Center Mall. You can grab a bite to eat at one of the 6 restaurants and visit the spa to be pampered with sports massages, facials, or mani/pedis. Other highlights at this luxurious hotel include a bar/lounge, a 24-hour fitness center, and a fitness center. Fellow travelers say great things about the helpful staff.
At a glance
DONE
Hotel size
259 rooms
Arranged over 11 floors
DONE
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18
Check-out time is noon
Contactless check-out available
DONE
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum guest age is 18
Minimum check-in age is 18
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Children
Up to 3 children (17 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
No cribs (infant beds)
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Pets
Pets not allowed
Service animals welcome
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms (speed: 25+ Mbps)
LOCAL_PARKING
Parking
Secured covered onsite self parking (MXN 140 per night)
Secured covered onsite valet parking (MXN 180 per night)
Onsite RV/bus/truck parking (fees apply)
Wheelchair-accessible parking and van parking on site
DONE
Transfers
Airport shuttle (available 24 hours)*
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 6 AM–noon
6 restaurants
Bar/lounge
Coffee/tea in a common area
24-hour room service
Snack bar/deli
Water dispenser
Working away
24-hour business center
Meeting rooms
Conference space (1100 square feet)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Free newspapers in lobby
Luggage storage
Multilingual staff
Porter/bellhop
Facilities
1 building/tower
Built in 2010
ATM/banking
Safe-deposit box at front desk
Rooftop terrace
Garden
24-hour fitness center
Full-service spa
Hot tub
Massage/treatment rooms
Steam room
Vegan dining options
Vegetarian dining options
Double-glazed windows
At least 80% lighting from LEDs
Comprehensive food waste policy
Comprehensive recycling policy
No plastic coffee stirrers
Banquet hall
Accessibility
Wheelchair accessible
Braille/raised signage
Elevator
Elevator door width (inches): 24
Wheelchair-accessible path of travel
Wheelchair-accessible parking
1 on-site accessible parking spaces
Wheelchair-accessible concierge desk
Wheelchair-accessible van parking
Wheelchair-accessible registration desk
Wheelchair-accessible spa
Wheelchair-accessible pool
Wheelchair-accessible fitness center
Wheelchair-accessible business center
Wheelchair-accessible restaurant
Wheelchair-accessible lounge
Visual alarms in hallways
Closed captioned TV
Portable bathtub seat
Height-adjustable showerhead
Smooth flooring in room
Room amenities
Be entertained
IPod docking station
32-inch LCD TV
Cable TV channels
Netflix
Streaming services
Pay movies
Home comfort
Air conditioning (climate-controlled)
Coffee/tea maker
Bathrobes and slippers
Iron/ironing board
Sleep well
Blackout drapes/curtains
Turndown service
Premium bedding
Pillowtop mattress
What to enjoy
In-room massage
Individually furnished and decorated
Separate dining area
Heated floors
Freshen up
Private bathroom
Shower only
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi (speed of 25+ Mbps)
Desk chair
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe (laptop compatible)
Connecting/adjoining rooms available
Access via exterior corridors
Energy-saving switches
LED light bulbs
Recycling
Water-efficient showers only
Special features
Spa
Heavenly Spa has 7 treatment rooms including rooms for couples. Services include sports massages, facials, body treatments, and manicures and pedicures. The spa is equipped with a sauna, a steam room, and Turkish bath/hammam. The spa is open daily.
Awards and affiliations
Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately MXN 350 per person
Airport shuttle service is offered for an extra charge of MXN 1777 per vehicle (roundtrip)
Late check-out can be arranged for an extra charge of MXN 1800
Parking
Covered self parking costs MXN 140 per night
Covered valet parking costs MXN 180 per night
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).
Also known as
Westin Hotel Mexico City Santa Fe
Westin Mexico City Santa Fe
Westin Santa Fe Mexico City
The Westin Santa Fe Mexico City Hotel Mexico City
Westin Santa Fe Mexico City Hotel
The Westin Santa Fe Mexico City
The Westin Santa Fe, Mexico City Hotel
The Westin Santa Fe, Mexico City Mexico City
The Westin Santa Fe, Mexico City Hotel Mexico City
Frequently asked questions
Does The Westin Santa Fe, Mexico City offer free cancellation for a full refund?
Yes, The Westin Santa Fe, Mexico City does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at The Westin Santa Fe, Mexico City?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at The Westin Santa Fe, Mexico City?
Yes. Self parking costs MXN 140 per night. Valet parking costs MXN 180 per night. RV/bus/truck parking is available.
Is airport shuttle service offered by The Westin Santa Fe, Mexico City?
Yes, an airport shuttle is available. The charge is MXN 1777 per vehicle roundtrip.
What are the check-in and check-out times at The Westin Santa Fe, Mexico City?
Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is noon. Late check-out is available for a charge of MXN 1800. Contactless check-out is available.
What is there to do at The Westin Santa Fe, Mexico City and nearby?
The Westin Santa Fe, Mexico City has a spa and a 24-hour fitness center, as well as a garden.
Are there restaurants at or near The Westin Santa Fe, Mexico City?
Yes, there are 6 onsite restaurants.
What's the area around The Westin Santa Fe, Mexico City like?
The Westin Santa Fe, Mexico City is a short 10-minute walk from Expo Santa Fe Mexico and 16 minutes' walk from Parque La Mexicana.
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The Westin Santa Fe, Mexico City Reviews
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
9.4/10
Cleanliness
9.2/10
Staff & service
9.0/10
Amenities
9.4/10
Property conditions & facilities
9.2/10
Eco-friendliness
Popular mentions
Restaurant
Room
Location
Spa
Service staff
Breakfast
Food
View
Internet
Ambience
Reviews
8/10 Very good
Sep 26, 2025
Todo bien
Aida L
Aida L, 3-night trip
10/10 Exceptional
May 30, 2025
Excelente lugar, servicio, ubicacion
RODOLFO M
RODOLFO M, 2-night trip
10/10 Exceptional
Jun 7, 2025
Muy bien ubicado y limpio
Gestiones
Gestiones, 1-night trip
10/10 Exceptional
Mar 12, 2025
Excelente hotel
Luis Ricardo
Luis Ricardo, 1-night trip
10/10 Exceptional
Mar 2, 2025
Super bien ubicado y excelente servicio
Juan
Juan, 4-night trip
10/10 Exceptional
Feb 16, 2025
First time staying here, very safe and comfortable
Veronica
Veronica, 4-night trip
10/10 Exceptional
Feb 16, 2025
Es un hotel de lujo.
Tamara
Tamara, 1-night trip
10/10 Exceptional
Sep 15, 2024
Excelente hotel
Luis Daniel
Luis Daniel, 1-night trip
10/10 Exceptional
Nov 5, 2024
Good hotel
Rafael
Rafael, 3-night trip
10/10 Exceptional
Jan 11, 2025
My kind of hotel, staff is very kind and helpful..
Adolfo
Adolfo, 3-night trip
6/10 Good
Apr 30, 2025
Demasiado caro 22,000 por habitación sencilla
Citlalli
Citlalli, 1-night trip
10/10 Exceptional
May 11, 2024
The hotel is awesome,
Adolfo
Adolfo, 1-night trip
10/10 Exceptional
Apr 4, 2025
Bien
Ángel
Ángel, 1-night trip
2/10 Poor
May 13, 2025
La comida del hotel no es buena, el roomswrvice
Ana
Ana, 1-night trip
10/10 Exceptional
Oct 11, 2023
Nos hemos hospedado varias veces siempre con un excelente servicio.
Noel Alejandro Arias
Noel Alejandro Arias, 1-night trip
10/10 Exceptional
Feb 4, 2024
Great location, lots of restaurants walking distance
Enrique
Enrique, 1-night trip
10/10 Exceptional
Sep 6, 2024
Muy bonito todo
Claudia Ximena
Claudia Ximena, 3-night trip
10/10 Exceptional
Nov 6, 2023
Great stay! Loved everything, everyone is nice. Will stay there again
Linda Patrica
Linda Patrica, 3-night trip
10/10 Exceptional
Jun 16, 2024
Very nice hotel. The spa and pool area are small but ok
Alejandro
Alejandro, 1-night trip
10/10 Exceptional
Sep 3, 2024
Excelente todo!
Michelle Perez
Michelle Perez, 2-night trip
10/10 Exceptional
Oct 5, 2023
Es un gran hotel, las personas son muy amables y las instalaciones están inmejorables.
Alejandro
Alejandro, 1-night trip
10/10 Exceptional
Jan 5, 2025
Magnífico
Adolfo
Adolfo, 8-night trip
10/10 Exceptional
Sep 23, 2024
MUY BUEN SERVICIO DE TODO SU PERSONAL
JOSE OSCAR
JOSE OSCAR, 3-night trip
10/10 Exceptional
Feb 11, 2024
I liked there’s many options to eat around. The hotel is clean and excellent service.
Gerardo
Gerardo, 2-night trip
10/10 Exceptional
Mar 16, 2024
Modern and comfortable property with superb service standards