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Pelicano Inn Playa del Carmen - Beachfront Hotel

3.0 star property
Adventure hotel with private beach, connected to a shopping center, near Playa del Carmen Main Beach

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Photo gallery for Pelicano Inn Playa del Carmen - Beachfront Hotel

Private beach, white sand, sun loungers, beach umbrellas
Enjoy ocean views from the balcony with a table and chairs.
Relax on the rooftop terrace surrounded by palm trees and enjoy the view from the outdoor seating areas.
Stroll along the pathway to the beach, flanked by palm trees and white walls.
Relax by the ocean with a tranquil poolside lounge, complete with lounge chairs and a dining table.
Bask in the sun at Pelicano Inn Playa del Carmen - Beachfront Hotel, where a private beach and ocean views create an unforgettable experience. Enjoy breakfast at the on-site restaurant, unwind with a coffee or cocktail at the bar, explore the garden or relax on sun loungers.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Airport transfer
  • Non-smoking
  • Air conditioning
  • Free WiFi
  • Restaurant

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Standard Room, 2 Double Beds, Ocean View

Vanity with mirror, drawers, and bench seat.

Standard Room, 2 Double Beds, Ocean View

9.0 out of 10
Wonderful
(7 reviews)

Highlights

Balcony
Air conditioning
Mini-fridge
Flat-screen TV
Ceiling fan
Separate bedroom
Private bathroom
Minibar
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Honeymoon Room with Jacuzzi and Terrace

Relax in a stylish room with a large bed, flat-screen TV, and sliding door to an outdoor area.

Honeymoon Room with Jacuzzi and Terrace

10.0 out of 10
Exceptional
(4 reviews)

Highlights

Balcony
Air conditioning
Mini-fridge
Flat-screen TV
Ceiling fan
Separate bedroom
Private bathroom
Minibar
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Oceanfront

Relax in this stylish room with two single beds, a flat-screen TV, and a sliding door to an outdoor area.

Standard Room, 2 Double Beds, Oceanfront

8.0 out of 10
Very good
(3 reviews)

Highlights

Balcony
Air conditioning
Mini-fridge
Flat-screen TV
Ceiling fan
Separate bedroom
Private bathroom
Minibar
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Garden Balcony

Two single beds with white linens and blue accents, a neutral headboard, and a large window with sheer curtains.

Garden Balcony

Highlights

Balcony
Air conditioning
Mini-fridge
LED TV
Ceiling fan
Separate bedroom
Private bathroom
Minibar
  • Sleeps 4
  • 2 Double Beds

View all photos for Family Room

Relax in this stylish room with a large bed, bedside lamps, and a glass table with chairs.

Family Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Air conditioning
Mini-fridge
Flat-screen TV
Ceiling fan
Separate bedroom
Private bathroom
Minibar
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Standard Room, 2 Double Beds

Relax in a spacious room with a large bed, nightstand, and sliding door leading to an outdoor area with a table and chairs overlooking lush greenery.

Standard Room, 2 Double Beds

8.4 out of 10
Very good
(6 reviews)

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Mini-fridge
Ceiling fan
Separate bedroom
Private bathroom
Minibar
  • 31 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room - Garden View

Two single beds with matching bedspreads and decorative pillows, a wooden chair, and a small table.

Standard Room - Garden View

7.4 out of 10
Good
(3 reviews)

Highlights

Balcony
Yard
Air conditioning
Free cribs/infant beds
Mini-fridge
Ceiling fan
Separate bedroom
Private bathroom
  • 18 sq m
  • Sleeps 4
  • 2 Double Beds

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  • Kitchenette
  • Laundry facilities
8.6 out of 10, Excellent, 1,658 reviews
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At a glance

DONE

Hotel size

    • 40 rooms
    • Arranged over 3 floors
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: midnight
    • Early check-in subject to availability
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
    • Late check-out subject to availability
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • The front desk is open daily from 7:00 AM - 11:00 PM
    • Front desk staffed during limited hours
    • If you are planning to arrive after 11:00 AM please contact the property in advance using the information on the booking confirmation
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum guest age is 18
    • Minimum check-in age is 18
    • Minimum Spring Break check-in age is 18
DONE

Children

    • Children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
    • No cribs (infant beds)
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
LOCAL_PARKING

Parking

    • No onsite parking
DONE

Transfers

    • Airport shuttle on request (available 24 hours)*
DONE

Other information

    • Smoke-free property

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Pelicano Inn Playa del Carmen - Beachfront Hotel Reviews

Reviews

8.0

Very Good

8.4/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

7.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Popular mentions

Service staff
Beach
Breakfast
Bed
Ocean view
Spacious room
Location
Room

What guests liked

  • Breakfast was a highlight with delicious, made-to-order options and friendly service. (13 reviews)
  • The property's beach location offers a beautiful and relaxing experience with easy access to beach chairs, umbrellas, and towels. (15 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10 Excellent

We loved our stay at Pelicano Inn and can’t wait to return next year. The staff is absolutely fantastic! The grounds and beach are beautiful.
Michelle, 9-night trip

10/10 Excellent

exellent
Julio, 4-night trip

10/10 Excellent

Very nice small hotel, beachfront view is amazing, quiet and comfortable.
Olga, 5-night trip

10/10 Excellent

Excellent
Carlos, 4-night trip

8/10 Good

Great location and wonderful staff! The hotel is in a quiet, convenient location, which made for a very relaxing stay. The standout was definitely the staff—everyone was incredibly friendly and helpful, especially during breakfast, which was delicious and well-prepared. While the furniture and room decor feel dated and could use an update, everything else was very good. Not quite a 5-star experience due to the room interiors, but the service and overall atmosphere more than made up for it.
Fabiana, 2-night trip

10/10 Excellent

we loved this hotel and very friendly staff.
Roberto, 6-night trip

10/10 Excellent

The location is perfect and the staff are amazing
Christina, 8-night trip

10/10 Excellent

Staff are wonderful!! Loved our room and view!
Ellen, 28-night trip

10/10 Excellent

I loved this place! Everyone was very friendly and welcoming.
Leticia, 6-night trip

10/10 Excellent

Excelente hotel
Kevin, 4-night trip

8/10 Good

It’s not a place where you would spend a lot of time inside your hotel room. But I strongly recommend it. There are many shopping stores and many restaurants walking distance. The Hotel is right next to the beach and from the restaurant you can view the ocean. Security is great and convenient is a big plus! Many activities in surroundings
Benjamin, 2-night trip

10/10 Excellent

Had the best holiday with our group. Everyone was extremely helpful and happy, epically Isaac. Thanks to everyone at Pelicano for an amazing experience. Will be recommended you to everyone.
Mitchell, 6-night trip

6/10 Okay

Lost power. Asked for towels and never received.
Natasha, 3-night trip

10/10 Excellent

Just walking distances to 5th Avenue and front beach with good restaurant food is good service is perfect
Jesus, 2-night trip

10/10 Excellent

Great location and service

Great location and service. Sadly there was seaweed on the beach so couldnt really enjoy it fully. The other beach was completely clean, so hope the seaweed will be dealt with the same way as at Mamitas beach. What I did not enjoy is having one socket in the room placed in a very strange location. Hope this will be looked into at some point as it would really improve the stay
Justyna, 6-night trip

10/10 Excellent

Right on the beach close to all the restaurants and quiet loved it
christine, 4-night trip

10/10 Excellent

Having the beach walking distance made it very pleasant stay, clean safe and welcoming I highly recommend!!
Juan, 4-night trip

10/10 Excellent

I enjoyed my stay. Great quaint hotel with a nice beach. Quiet and peaceful at night.The front desk is very helpful they even provided umbrellas on rainy days. Breakfast is good.
VERNA, 7-night trip

10/10 Excellent

We love the fact that the property is right there on the beach. It's very easy to walk from our room to the beach. We really enjoy the daily breakfast too. It's nice to have bottles of water in the room, and the "welcome" drinks. We plan to return to this property, as we really enjoyed our stay. Thank you!!!
Rosa, 1-night trip

10/10 Excellent

Carolina and Lolita at the front desk were amazing and Daniel in the Resturant! Thank you for a wonderful experience
KEVIN, 1-night trip

8/10 Good

Beautiful place. Easy checkin..staff was very friendly and helpful. The breakfast was super. My only comment is its hard carrying 50 pound luggage up the 3 flights of stairs as there is no elevator. Also we were unsure that the entrance was the long hallway..there should be a sign pointing to reception.
Julie Ann, 6-night trip

10/10 Excellent

This Hotel is right on the beach which made for a very relaxing stay. It’s also very close to 5th avenue and all of the restaurants, so strolling and finding great places for dinner are easy. Can’t beat the Pelicano for the price.
Donald Edward, 6-night trip

10/10 Excellent

The staff were all friendly and had a lot of good information and generally pleasant and helpful. The property is beautiful and clean. The view from my balcony was fantastic and I loved my room. The included breakfast was good. Despite it being right off Quinta Avenida it was quiet and peaceful.

8/10 Good

I had to negociate to have a guess on the beach.
Sylvie, 3-night trip

10/10 Excellent

I loved the way the rooms were built around a central courtyard of trees and seating areas. The white of the surface walls was warm and welcoming. The property had the calm and comfort of an older property — the taste of an older property — I do not at all mean ‘older’ in the sense of dated. The full and large bookcase in the lobby was a pleasure to see. I had good help in arranging a shuttle from the airport to the hotel, and immediate response to a change in arrival that I had to make. Thank you for being such a special place — an oasis even though so close to the activity of 5th Avenue.
Eunice, 7-night trip