Nestled near the Zermatt-Furi Gondola, Hotel Helvetia offers a warm welcome with a free breakfast buffet, on-site shopping, and Thai cuisine at Restaurant Helvetia. Unwind with in-room WiFi or hit the slopes using their ski shuttle service. Guests have praised the multilingual staff.
Zermatt-Matterhorn Ski Paradise - 1 min walk - 0.0 km
Matterhorn Museum - 1 min walk - 0.1 km
Zermatt - Furi - 2 min walk - 0.2 km
Furi Ski Area - 2 min walk - 0.2 km
St. Mauritius Church - 2 min walk - 0.2 km
Getting around
Sion (SIR) - 75 min drive
Geneva International Airport (GVA) - 162 min drive
Zermatt Gornergratbahn Station - 5 min walk
Zermatt (QZB-Zermatt Train Station) - 6 min walk
Zermatt Station - 6 min walk
Restaurants
Hotel Post Zermatt - 1 min walk
Brown Cow Pub - 1 min walk
Whymper-Stube - 1 min walk
Walliserkanne - 2 min walk
Restaurant du Pont - 2 min walk
About this property
Hotel Helvetia
Located within a 10-minute walk of Zermatt–Sunnegga Funicular, Hotel Helvetia puts you near winter activities like downhill skiing, snowboarding, and cross-country skiing. For a bite to eat, guests can check out Restaurant Helvetia, which serves Thai cuisine and is open for breakfast, lunch, and dinner. Also, this hotel is just steps from Zermatt-Matterhorn Ski Paradise. Skiers will appreciate access to ski storage, rentals, and lessons.
At a glance
DONE
Hotel size
14 rooms
Arranged over 4 floors
DONE
Arriving/Leaving
Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 16
Check-out time is 10:30 AM
Contactless check-out available
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Zermatt is in a car-free zone and can be reached only by train.
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 16
DONE
Children
Children (6 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
DONE
Pets
No pets or service animals allowed
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
No onsite parking
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Free buffet breakfast each morning 7 AM–9:00 AM
Restaurant
Bar/lounge
Traveling with children
Children stay free (see details)
Grocery/convenience store
Children's menu
What to do
Shopping
Bicycle rentals nearby
Golf lessons nearby
Hiking/biking trails nearby
Ziplining nearby
Sledding nearby
Services
24-hour front desk
Multilingual staff
Ski equipment rentals
Ski storage
Facilities
1 building/tower
ATM/banking
Safe-deposit box at front desk
Ski
Ski lessons
Ski storage
Ski rentals
Ski lifts nearby
Ski runs nearby
Downhill skiing nearby
Snowboarding nearby
Snowshoeing nearby
Room amenities
Be entertained
Flat-screen television
Cable TV channels
Home comfort
Heating
Electric kettle
Sleep well
Blackout drapes/curtains
Bed sheets provided
Freshen up
Private bathroom
Bathtub or shower
Hair dryer
Towels
Stay connected
Free WiFi
More
Daily housekeeping
In-room safe
Special features
Dining
Restaurant Helvetia - This restaurant specializes in Thai cuisine and serves breakfast, lunch, and dinner. A children's menu is available.
Fees & policies
Policies
Noise-free guestrooms cannot be guaranteed.
This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher and a smoke detector on site.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard
Cashless transactions are available.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Helvetia Zermatt
Hotel Helvetia Zermatt
Hotel Helvetia Hotel
Hotel Helvetia Zermatt
Hotel Helvetia Hotel Zermatt
Frequently asked questions
Does Hotel Helvetia offer free cancellation for a full refund?
Yes, Hotel Helvetia does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel Helvetia?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Hotel Helvetia?
Sorry, there's no onsite parking at Hotel Helvetia.
What are the check-in and check-out times at Hotel Helvetia?
Check-in start time: 2:00 PM; Check-in end time: midnight. Check-out time is 10:30 AM. Contactless check-in and check-out are available.
What is there to do at Hotel Helvetia and nearby?
Have fun with onsite winter activities like skiing.
Are there restaurants at or near Hotel Helvetia?
Yes, Restaurant Helvetia offers Thai cuisine.
What's the area around Hotel Helvetia like?
Hotel Helvetia is in Zermatt City Centre, a short 5-minute walk from Zermatt Gornergratbahn Station and 8 minutes' walk from Zermatt–Sunnegga Funicular.
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Reviews
Hotel Helvetia Reviews
7.4
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
7.8
Cleanliness
8.4
Location
7.4
Staff & service
6.8
Property conditions & facilities
Popular mentions
Room
Breakfast
Location
Service staff
Towns
View
Train station
Shower
Bed
Restaurant
Reviews
Verified
8/10 Very good
Dec 18, 2025
Good location, decent breakfast
Joshua
Joshua, 4-night trip
Verified
8/10 Very good
Jan 23, 2026
The old style was authentic and the spa bath a bonus, plus the view was great.
Michael
Michael, 1-night trip
Verified
6/10 Good
Jan 23, 2026
Staff were helpful but facilities very limited.
Good as a bed and breakfast.
Rory
Rory, 2-night trip
Verified
6/10 Good
Oct 25, 2025
Convenience locations and very good breakfast including.
JIA LING
JIA LING, 2-night trip
Verified
10/10 Exceptional
Oct 18, 2025
Excellent mountain views and lively breakfast
Theresa
Theresa, 1-night trip
Verified
10/10 Exceptional
Jan 14, 2026
The room is very clean and staff is very friendly. The hotel has no elevator and the stairs are quite steep. Large luggage can be a challenge. Breakfast is wonderful and fresh. Overall, the hotel is wonderful for traveler on a budget.
Ratna
Ratna, 1-night trip
Verified
6/10 Good
Jul 31, 2025
Breakfast included was very nice. The attached Italian restaurant was excellent.
Beverly
Beverly, 1-night trip
Verified
10/10 Exceptional
Oct 15, 2025
Room was clean. Staff were really nice and helpful.
Jeremy
Jeremy, 2-night trip
Verified
10/10 Exceptional
Feb 3, 2026
The room (3) was clean albeit small, but it was warm, had a balcony and was great for the night. The sound from above was noticeable, no acoustic insulation was evident. The maintenance wasn't great, the basin was cracked but these are minor issues, noise from outside was heard around 02:00 but this is due to the excelled location of the hotel, it's perfect for the town nightlife.
I'd stay there again, self check-in was easy, there was nobody around, check out was just as easy...
Jim
Jim, 1-night trip
Verified
8/10 Very good
Oct 12, 2025
Hotel is rustic chalet style. Small but comfortable rooms. No welcoming front desk, just keys hanging on a board. Great location to Zermatt station, many food options, a little noisy when these close for the night.
Simon
Simon, 1-night trip
Verified
10/10 Exceptional
Apr 11, 2025
Great location in the center of town. Restaurant downstairs is excellent. Family suite was perfect for 4 people.
Seth
Seth, 2-night trip
Verified
6/10 Good
Dec 16, 2024
Budget friendly in a central location. Comfortable room with good amenities and a nice breakfast.
Scott
Scott, 1-night trip
Verified
10/10 Exceptional
May 30, 2025
The place was cozy and super cute. Can’t beat the location. Nice breakfast. Great value.
April
April, 1-night trip
Verified
8/10 Very good
Sep 24, 2025
Clean, safe and spacious room. Mattresses need replacing and the hotel’s proximity to the local bars made it a bit noisy. However, Overall we had a good stay.
MIKE
MIKE, 1-night trip
Verified
10/10 Exceptional
Jun 1, 2025
The hotel was very rustic but clean and it was right in the heart of Zermatt. We arrived before check in but the staff checked us into our room anyway. I loved every bit of our stay.
JOSEPH
JOSEPH, 1-night trip
Verified
8/10 Very good
Jan 24, 2025
Best location ever
Peter
Peter, 6-night trip
Verified
8/10 Very good
Oct 24, 2025
We had room 14 and would have had view on the Matterhorn if conditions would have been better. Room confortable for three nights and very central. Very good value for money in Zermatt. Fernanda is a very nice person. Good breakfast. Only negative point for me, as a tall person, was the height of the ceiling in the shower.
Adrian
Adrian, 3-night trip
Verified
8/10 Very good
Aug 15, 2023
Large rooms, convienient location
michio
michio, 2-night trip
Verified
6/10 Good
Dec 31, 2025
There’s a reason why this is the cheapest option in a central location - the condition of the hotel is poor, rooms small and practically no frills. Expedia advertised a ski and boot storage room but no such thing exists - instead there are a few open racks for skis just off the Main Street so didn’t feel a safe option. That said the hotel has no problem with guests taking skis and boots into the bedrooms.
For all that, the breakfast was pretty decent, the staff friendly and the rooms warm so if you’re just looking for somewhere to get your head down for the night then it’s not an awful option
Patrick
Patrick, 1-night trip
Verified
10/10 Exceptional
May 4, 2025
Absolutely adored this little hotel. Right on the Main Street and it had a lovely atmosphere. Small and functional room with a communal balcony. Perfect for our one night stay. Decent breakfast in the morning too
Naomi
Naomi, 1-night trip
Verified
8/10 Very good
Jun 12, 2025
Grear value
This was a nice stay right in the heart of Zermatt. Though it was an older place (which was reflective in the rooms) it was a good place for the price. The staff was kind and helpful.
Michael
Michael, 1-night trip
Verified
8/10 Very good
Apr 30, 2025
It was convienent for a one night stay in Zermatt. The room is tight. The breakfast was good.
Andy
Andy, 1-night trip
Verified
10/10 Exceptional
Sep 19, 2023
Property Very Convenient To Everything, Delicious Breakfast provided, Very Friendly Staff. Apartment Very Comfortable. Would definitely stay again and highly recommend
Joanne
Joanne, 3-night trip
Verified
6/10 Good
Oct 1, 2025
Room was clean. Staff were rude. Shower didn’t drain. Walls are very thin so you can clearly hear your neighbors. It’s a good location but it may be worthwhile to pay a bit more elsewhere.
Monica
Monica, 1-night trip
Verified
8/10 Very good
Mar 11, 2025
Very pleasant
Very kind personal.
Location is good.
For sure I am interested to come back here again.