It was very disappointing. It started at the airport, we called for a shuttle, it never came. We called the hotel. They said it was coming, again it never came. We called one last time and they said that the shuttle only comes every hour and that we must have missed it. When we questioned why we weren’t told before when we called, they hung up on us. When we arrived at the hotel and wanted to make a complaint about it, we were told that the GM is only available by email. We asked for a phone number and they said that they would have her call us back on Monday, she never did. We called to follow up and again never received a return phone call.
We got to our room. The room smelled very musky.There was wet toilet paper on the bathroom floor. The only thing we enjoyed about this hotel was the restaurant downstairs.