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Hotel Hacienda Del Caribe

3.0 star property
Central hotel with outdoor pool, connected to a shopping center, near Playa del Carmen Main Beach

Choose dates to view prices

In Playa del Carmen, Hotel Hacienda Del Caribe offers a tranquil retreat with a poolside bar and lush garden. Relax on the sun-kissed terrace or take advantage of bike rentals to explore nearby attractions like Quinta Avenida. Guests rave about the helpful staff and convenient location.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Airport transfer
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Bar

Main amenities (12)

  • Daily housekeeping
  • Near the beach
  • Restaurant and bar/lounge
  • Outdoor pool
  • Beach club nearby
  • Room service
  • Airport pick-up service
  • Terrace
  • 24-hour front desk
  • Garden
  • Front-desk safe
  • Snack bar/deli

Feel at home (6)

  • Children stay free
  • Private bathroom
  • Garden
  • Terrace
  • Daily housekeeping
  • Coffee/tea maker
The current price is CNY251
CNY326 total
includes taxes & fees
May 27 - May 28

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Superior King

Superior King | Terrace/patio

Superior King

8.6 out of 10
Excellent
(25 reviews)
  • Garden view
  • 5 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room Standard with Garden View

Down comforters, in-room safe, laptop workspace, blackout drapes

Room Standard with Garden View

  • Garden view
  • 26 sq m
  • Sleeps 4

View all photos for Double Queen

Double Queen | Down comforters, in-room safe, laptop workspace, blackout drapes

Double Queen

7.8 out of 10
Good
(8 reviews)
  • Garden view
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room selected at Check-in

Down comforters, in-room safe, laptop workspace, blackout drapes

Room selected at Check-in

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed OR 2 Queen Beds

View all photos for Double Room Superior

Down comforters, in-room safe, laptop workspace, blackout drapes

Double Room Superior

  • 30 sq m
  • Sleeps 4

View all photos for Quadruple Suite Junior

Down comforters, in-room safe, laptop workspace, blackout drapes

Quadruple Suite Junior

  • 43 sq m
  • Sleeps 4

View all photos for Room Superior

Down comforters, in-room safe, laptop workspace, blackout drapes

Room Superior

  • 25 sq m
  • Sleeps 2

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Interior
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  • Pool
  • Airport transfer
  • Free parking
  • Free WiFi
9.0 out of 10, Wonderful, 1,054 reviews
The price is CNY523
CNY670 total
includes taxes & fees
May 27 - May 28
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About the neighborhood

Map
Calle 2 entre Avenidas 5a y 10a, Colonia Centro, Playa del Carmen, QROO, 77710

What's nearby

  • Quinta Avenida - 1 min walk - 0.1 km
  • Playa del Carmen Main Beach - 2 min walk - 0.2 km
  • Founders Park - 3 min walk - 0.3 km
  • Playacar Beach - 6 min walk - 0.6 km
  • Central Square - 9 min walk - 0.8 km

Getting around

  • Cancun Intl. Airport (CUN) - 51 min drive
  • Cozumel Intl. Airport (CZM) - 12.2 miles/19.6 km
  • Airport pick-up service

Restaurants

  • ‪McDonald's - ‬2 min walk
  • ‪Karen's - ‬1 min walk
  • ‪Ah Cacao Chocolate Café - ‬1 min walk
  • ‪Carboncitos - ‬2 min walk
  • ‪Häagen-Dazs - ‬2 min walk

About this property

Hotel Hacienda Del Caribe

  • Hotel Hacienda Del Caribe offers a fantastic location, putting you just a 5-minute walk from Playa del Carmen Main Beach and Quinta Avenida. After splashing around at the outdoor pool, you can grab a bite to eat at the restaurant or unwind with a drink at the bar/lounge. Other highlights include a snack bar/deli, a terrace, and a garden. Fellow travelers love the helpful staff and location.

At a glance

DONE

Hotel size

    • 34 rooms
    • Arranged over 3 floors
DONE

Arriving/Leaving

    • Check-in start time: 4:00 PM; Check-in end time: 10:00 PM
    • Express check-out available
    • Early check-in subject to availability
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
    • Contactless check-out available
    • Late check-out subject to availability
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
    • Minimum Spring Break check-in age is 18
DONE

Children

    • Children (7 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
    • No cribs (infant beds)
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
LOCAL_PARKING

Parking

    • No onsite parking
DONE

Transfers

    • Airport pickup on request (available 24 hours)*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • Room service (limited hours)
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)

What to do

  • Beach club nearby (surcharge)
  • Beach nearby
  • Golfing nearby
  • Snorkeling nearby

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Luggage storage
  • Romance packages

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • An outdoor pool

Accessibility

  • Upper floors accessible by stairs only
  • Well-lit path to entrance

Room amenities

Be entertained

  • Plasma television
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Coffee/tea maker

Sleep well

  • Down comforter
  • Blackout drapes/curtains

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Laptop-friendly workspace

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of USD 80 per room
  • Early check-in can be arranged for an extra charge of USD 20 (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Airport shuttle service for children between the ages of 1 and 8 costs USD 25

Pool, spa, & gym (if applicable)

  • Pool access available from 8:00 AM to 9:00 PM

Policies

Construction is underway at a neighboring building and there may be noise disturbance from the construction work.
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard

Also known as

Hacienda Caribe
Hacienda Caribe Playa del Carmen
Hotel Hacienda Caribe
Hotel Hacienda Caribe Playa del Carmen
Hacienda Del Caribe Hotel
Hacienda Del Caribe Playa Carmen
Hotel Hacienda Del Caribe Riviera Maya/Playa Del Carmen, Mexico
Hacienda Del Caribe Del Carmen
Hotel Hacienda Del Caribe Hotel
Hotel Hacienda Del Caribe Playa del Carmen
Hotel Hacienda Del Caribe Hotel Playa del Carmen

Frequently asked questions

Does Hotel Hacienda Del Caribe offer free cancellation for a full refund?

Yes, Hotel Hacienda Del Caribe does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Hotel Hacienda Del Caribe?

Yes, there's an outdoor pool. Guests have pool access from 8:00 AM to 9:00 PM.

Are pets allowed at Hotel Hacienda Del Caribe?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Hotel Hacienda Del Caribe?

Sorry, there's no onsite parking at Hotel Hacienda Del Caribe.

Is airport shuttle service offered by Hotel Hacienda Del Caribe?

Yes, a shuttle from the airport to the hotel is available. The charge is USD 80 per room.

What are the check-in and check-out times at Hotel Hacienda Del Caribe?

Check-in start time: 4:00 PM; Check-in end time: 10:00 PM. There's a charge of USD 20 for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out and contactless check-out are available.

Is there an onsite casino at Hotel Hacienda Del Caribe?

No, this hotel doesn't have a casino, but Riviera Gran Casino (8-min walk) is nearby.

What is there to do at Hotel Hacienda Del Caribe and nearby?

Have fun with nearby activities such as snorkeling and practice your swing at the nearby golf course. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a garden.

Are there restaurants at or near Hotel Hacienda Del Caribe?

Yes, there's an onsite restaurant.

What's the area around Hotel Hacienda Del Caribe like?

Hotel Hacienda Del Caribe is located near Playa del Carmen Main Beach in Downtown Playa del Carmen, a short 1-minute walk from Quinta Avenida and 4 minutes' walk from Playa del Carmen Maritime Terminal. Travelers give top marks for the hotel's prime location.

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Reviews

Reviews

8.0

Very Good

8.4

Cleanliness

9.0

Location

8.2

Staff & service

7.8

Property conditions & facilities

Guest review summary

What guests liked

  • The hotel is conveniently located just a short walk from the beach. (17 reviews)
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From real guest reviews summarized by AI.

Popular mentions

Room
Location
Service staff
Bed
Beach
Restaurant
Booking
Air conditioning
Budget
Ferry

Reviews

Verified

10/10 Exceptional

Good room good location and value for money
Azam, 3-night trip
Verified

10/10 Exceptional

Had a great stay, friendly staff, good location in tourist area!
Courtney, 3-night trip
Verified

8/10 Very good

Everything was great overall however the last night that we stayed there, we didn’t have hot water. Location was perfect Weather was perfect I really appreciate the fact that they gave us a bottled water as a curtesy
Alicia, 2-night trip
Verified

10/10 Exceptional

Wonderful Hotel

This is one of my favorite places to stay in Playa del Carmen. It's close to the beach and 5th Ave but is still quiet.
James, 1-night trip
Verified

8/10 Very good

Friendly and helpful staff. Room has an authentic Mexican appeal, but it feels small and there's not a single chair for sitting. Strong AC and fan. Tiny bathroom and the toilet seat doesn't stay up. Good for a short stay.
Yitan, 1-night trip
Verified

4/10 Fair

Location was excellent
Brenda, 2-night trip
Verified

8/10 Very good

Very well located near the 5ta avenida
Jaxon, 6-night trip
Verified

10/10 Exceptional

Great place!

We have stayed here several times. Always friendly staff and clean rooms! We love how close it is located to 5th Ave! Recommend this hotel!
Erica, 1-night trip
Verified

10/10 Exceptional

Nice hotel

Like this little hotel it clean right in town close to beach and Ado .
Norma J, 1-night trip
Verified

10/10 Exceptional

Hacienda del caribe

Cleaning lady came every day to clean the room and bring fresh towels. I stay here every time I come to Playa.
Jeanne, 7-night trip
Verified

10/10 Exceptional

Great value

Excellent location, great value for the money.
Armando, 1-night trip
Verified

10/10 Exceptional

Staff were super lovely! The hotel location was so convenient for walking to the beach or popular shopping areas. Can't wait to return!
Verified

10/10 Exceptional

Great hotel! Incredibly accessible location - the hotel is close to everything. It's right on quinta, next to ADO and ferry, not to mention all the dining options. We loved the hacienda style - the room was spacious, beautiful and unique, and the hotel had a cozy feeling to it. The best was the big balcony with a nice view. Really worth it for the price!
Lidia, 1-night trip
Verified

8/10 Very good

Room was large and very clean. Staff were always as helpful as they could be with the language barriers from Spanish to English. Any requests were dealt with quickly. My only complaint was the noise from the restaurant across from my room. In the late evening, lots of banging during cleanup. Also the freezer door banging shut every few minutes. As well, inconsiderate guests that come back late at night yelling and slamming doors. Not hotel's fault, but maybe post a note near front desk or in rooms to remind guests to be quieter after 11. Hotel is super close to beach and 5th ave and if you go in the opposite direction, lots of cheaper local restaurants and Walmart within 15 minute walk.
Huge room 108
Pool area
Lois, 8-night trip
Verified

10/10 Exceptional

Very courteous clean and very centric for anything you need
Martina, 1-night trip
Verified

10/10 Exceptional

Absolutely a nice property and staff. Could not be any better. Thanks for everything and I will be back in the future
Tom, 1-night trip
Verified

6/10 Good

They charge for towels, blankets and any small amenities you might ask for. Great location but customer service needs a reboot
Jose, 9-night trip
Verified

10/10 Exceptional

Convenient hotel, shopping and restaurants steps away. Was loud in the night with clubs close by and other loud guests using the pool until late into the night.
Rebekah, 2-night trip
Verified

8/10 Very good

Cozy, not too flashy, shower was like a 6.5/10, the rest had good decor 8/10.
Charles, 1-night trip
Verified

8/10 Very good

The WI-FI did not work well. Would have stayed much longer as I am always working . Incredible location, comfy beds, great AC. Nice people and good style of hotel . Colonial style .
TIM, 2-night trip
Verified

6/10 Good

A well located Mexican gem

This is a lovely, quaint, Mexican-style hotel. The staff was great and very attentive. The hotel is very clean and located centrally in Playa del Carmen - close to the beach, the bus station and 5th Ave. If you are looking for a modern, American-style hotel, this is not for you. You may need to ask for hand towels and supply your own water but the location, the staff and the genuine atmosphere are wonderful.
2-night trip
Verified

10/10 Exceptional

Location was perfect. Was able to walk to many restaurants and transportation was easy to find. Very clean. Cute hotel. Hot water and cold AC. Only thing lacking was a mini fridge to keep drinks cold. Otherwise, great place to stay.
Rebecca, 3-night trip
Verified

8/10 Very good

I liked that it was one block from the beach.. i did not like that it had no mini fridge or no microwave
Elsa, 7-night trip
Verified

4/10 Fair

The shower head was moldy and the drain was slow. Some of the staff seemed irritated by us being there. There isn't a bar on premises like the pictures show. Coffee maker but no coffee and none of the markets we went to had coffee grounds. Air conditioner worked well and cleaning staff were nice. Front desk people were quite friendly.
Janice, 2-night trip
Verified

8/10 Very good

It seemed safe, clean and the price was right!!! Didn't like they spoke little English!!!
John, 4-night trip