Enjoy your visit to Shepton Mallet with a stay at The Thatched Cottage Inn. For a bite to eat, guests can check out The Thatched Cottage Inn, which serves lunch. Other highlights include a bar/lounge and a garden.
Royal Bath and West Showground - 6 min drive - 6.1 km
Wells Cathedral - 17 min drive - 20.2 km
Cheddar Gorge - 27 min drive - 32.5 km
Longleat Safari and Adventure Park - 30 min drive - 32.8 km
Getting around
Bristol International Airport (BRS) - 41 min drive
Castle Cary Station - 11 min drive
Bruton Station - 18 min drive
Frome Station - 23 min drive
Restaurants
The Cheeky Bean - 19 min walk
The Thatched Cottage Inn - 1 min walk
Costa Coffee - 3 min drive
The George Inn - 6 min drive
Whitstone's - 5 min walk
About this property
The Thatched Cottage Inn
Enjoy your visit to Shepton Mallet with a stay at The Thatched Cottage Inn. For a bite to eat, guests can check out The Thatched Cottage Inn, which serves lunch. Other highlights include a bar/lounge and a garden.
At a glance
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Hotel size
9 rooms
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Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Late check-in subject to availability
Check-out time is 11:00 AM
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Special check-in instructions
There is no front desk at this property
The host will greet guests on arrival
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
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Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
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Pets
Pets stay free (dogs only)
Service animals welcome
Pets must be supervised
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms (speed: 50+ Mbps)
LOCAL_PARKING
Parking
Free uncovered onsite self parking
Wheelchair-accessible parking on site
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Other information
Smoke-free property
Property amenities
Food and drink
Free English breakfast 8:00 AM–9:00 AM on weekdays and 8:00 AM–10:00 AM on weekends
Restaurant
Bar/lounge
Traveling with children
Children's menu
Changing table
Working away
Meeting rooms
Facilities
Garden
Outdoor furniture
Accessibility
Wheelchair-accessible parking
19 on-site accessible parking spaces
Wheelchair-accessible restaurant
Front entrance ramp
Well-lit path to entrance
Room amenities
Home comfort
Heating (climate-controlled)
Iron/ironing board (on request)
What to enjoy
Patio
Freshen up
Private bathroom
Soap and shampoo
Hair dryer
Towels
Toilet paper
Stay connected
Laptop-friendly workspace
Free WiFi (speed of 50+ Mbps)
Food and drink
Highchair
More
Daily housekeeping
Special features
Dining
The Thatched Cottage Inn - This restaurant serves lunch and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.
Fees & policies
Policies
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
This property does not have elevators.
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard
Also known as
The Thatched Cottage Inn Hotel
The Thatched Cottage Inn Shepton Mallet
The Thatched Cottage Inn Hotel Shepton Mallet
Frequently asked questions
Are pets allowed at The Thatched Cottage Inn?
Yes, dogs stay free.
Is parking offered on site at The Thatched Cottage Inn?
Yes, there's free self parking.
What are the check-in and check-out times at The Thatched Cottage Inn?
Check-in start time: 3:00 PM; Check-in end time: 10:00 PM. Check-out time is 11:00 AM.
What is there to do at The Thatched Cottage Inn and nearby?
The Thatched Cottage Inn has a garden.
Are there restaurants at or near The Thatched Cottage Inn?
Yes, there's an onsite restaurant, The Thatched Cottage Inn.
Does The Thatched Cottage Inn have any outdoor private spaces?
Yes, every room features a patio.
What's the area around The Thatched Cottage Inn like?
The Thatched Cottage Inn is located a short 10-minute walk from Kilver Court.
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Reviews
The Thatched Cottage Inn Reviews
7.2
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
8.4
Cleanliness
6.8
Amenities
8.2
Staff & service
7.6
Property conditions & facilities
Reviews
Verified
10/10 Exceptional
May 11, 2026
Plenty of parking, very nice family room
Lee
Lee, 1-night trip
Verified
10/10 Exceptional
Apr 7, 2026
Had a great stay and the staff were great.
Trevor
Trevor, 2-night trip
Verified
10/10 Exceptional
Mar 8, 2026
Great stay - friendly staff
Philip
Philip, 1-night trip
Verified
8/10 Very good
Apr 26, 2026
The staff went above and beyond for us. We were attending an event on my daughter’s birthday and the staff bought her a card and a cake.
Ian
Ian, 2-night trip
Verified
8/10 Very good
Apr 5, 2026
comfortable room and quiet. Could have done with a bit of heating on as a bit chilly. Ethan behind the bar was wonderful and worked very hard.
april
april, 1-night trip
Verified
6/10 Good
Apr 6, 2026
Pet friendly hotel. Clean comfortable room. Friendly staff. Could improve with the breakfast . Milk was out of date by 3 days
Daria
Daria, 3-night trip
Verified
10/10 Exceptional
Feb 3, 2026
Lovely room, lovely welcoming staff
Alexander
Alexander, 1-night trip
Verified
10/10 Exceptional
Dec 29, 2025
Enjoyed our stay at The Thatched Cottage inn
Excellent room. Christmas Lunch was good, hot plates,
large portions and very well served.
Malcolm
Malcolm, 2-night trip
Verified
6/10 Good
Feb 25, 2026
Room basic but clean
Roger
Roger, 1-night trip
Verified
10/10 Exceptional
Oct 6, 2025
Lovely place to stay
Julie
Julie, 1-night trip
Verified
4/10 Fair
Apr 6, 2026
Front of house guy friendly & helpful.
However there was no heating in our room on a cold weekend. Breakfast was supposed to be "continental" but all we got (left out in a back room) was cereal and toast!!
Nothing had an opening date on it as per food hygiene regs.
George
George, 1-night trip
Verified
10/10 Exceptional
Nov 1, 2025
Room was fantastic and spotless as was the Bathroom.
Mark
Mark, 1-night trip
Verified
8/10 Very good
Dec 30, 2025
Very friendly Manager, Andy. He made us feel very welcome!
Michele
Michele, 2-night trip
Verified
2/10 Poor
Mar 28, 2026
Bed had been changed & that was it! Waste basket full, no replacement of tea, coffee, etc. Previous guests towels, bathroom not cleaned. Shower not working along with the 'sink light', fan & main light intermitant
Paul
Paul, 2-night trip
Verified
10/10 Exceptional
Nov 15, 2025
The room was lovely. The bed was so comfy.
Staff happy, friendly and helpful.
Tina
Tina, 1-night trip
Verified
10/10 Exceptional
Dec 17, 2025
A lovely large room and bathroom - comfortable bed and large bathroom with both double shower and a bath. Very clean.
Jan
Jan, 1-night trip
Verified
10/10 Exceptional
Nov 9, 2025
Great Great Great. Lovely room clean and fresh. Polite friendly staff and amazing food.
Paul
Paul, 2-night trip
Verified
10/10 Exceptional
Sep 14, 2025
Convenient location for town centre, easy parking, clean and quiet
Andrew
Andrew, 1-night trip
Verified
10/10 Exceptional
Dec 1, 2025
Had a lovely weekend stay here in November, the place is charming and has a lot of character. The room was large, clean , well furnished and there was everything you needed , I also loved the view and that you could look out and see the thatched roof . Check in was easy , all the staff we met over the weekend were very welcoming , friendly and helpful so it made you feel very relaxed. New management had just taken over when we stayed , I was really happy with stay here and would recommend it.
Lucy
Lucy, 2-night trip
Verified
2/10 Poor
Feb 22, 2026
Somewhat chaotic and pretty rundown. Although the bedrooms were clean, they could have done with redecoration. Soap dispenser was almost empty and the loo seat was loose and had seen better days! The restaurant menu in the room bore no resemblance to what was actually on offer.The restaurant was also rundown and neglected
Ian
Ian, 1-night trip
Verified
8/10 Very good
Nov 4, 2025
Staff all terrific. Nice cosy space. Walkable distance to the town
Pauline
Pauline, 3-night trip
Verified
2/10 Poor
Feb 15, 2026
The bath was dirty, the restaurant menu they provided in the room wasn’t what they were serving in the restaurant. The radiator in the room wasn’t working. very short staffed.
Mark
Mark, 1-night trip
Verified
2/10 Poor
Apr 15, 2026
The accommodation was appalling. First impressions were of an unkempt place. The stair carpet was extremely dirty. The room itself was large with minimal furniture. The curtains wouldn't draw together. The radiator wasnt working. There was no hot water in the shower and when we told the manager who wasnt on site, he said it should have been fixed. The breakfast was aweful, I asked for scrambled egg and when it came it was fried eggs chopped up. I asked to speak to the manager and the young man, who was one of 2 members of staff in the hotel, said he wouldnt be in till later that day. We cancelled our 2nd night stay.
Karen
Karen, 2-night trip
Verified
6/10 Good
Dec 21, 2025
We did not eat there
Wayne
Wayne, 1-night trip
Verified
6/10 Good
Oct 31, 2025
Nice large room,comfy bed.
But very loud central heating boiler and only cereal and toast for breakfast when booking said English breakfast.