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The Silk Lakehouse, Shangri-La Hangzhou

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The Silk Lakehouse, Shangri-La Hangzhou features a rooftop terrace and puts you just steps from West Lake. Guests can take a dip in the indoor pool or grab a bite to eat at Living Room by Alan Yu, which serves breakfast, lunch, and dinner. Other highlights at this luxurious hotel include a bar/lounge, a 24-hour health club, and free bike rentals.

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Pool
  • Free WiFi
  • Restaurant
  • Connecting rooms available
  • Air conditioning
  • Gym

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Indoor pool
  • Rooftop terrace
  • Breakfast available
  • 24-hour health club
  • Free use of bicycles
  • 24-hour room service
  • Coffee shop/cafe
  • Conference center
  • 3 meeting rooms
  • Meeting rooms

Feel at home (6)

  • Free cribs/infant beds
  • Connecting/adjoining rooms available
  • Private bathroom
  • Separate bathtub and shower
  • Garden
  • Daily housekeeping
The current price is CNY2,933
CNY3,419 total
includes taxes & fees
Jun 11 - Jun 12

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Premier Room, Garden View

Premier Room, Garden View | Premium bedding, free minibar items, in-room safe

Premier Room, Garden View

  • 42 sq m
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Romance Room, Lake View

Romance Room, Lake View | Premium bedding, free minibar items, in-room safe

Romance Room, Lake View

  • 57 sq m
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for West Lake Suite

West Lake Suite | Living area | LCD TV, iPad

West Lake Suite

  • 68 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Room, 1 King Bed, Garden View

Room, 1 King Bed, Garden View | Premium bedding, free minibar items, in-room safe

Room, 1 King Bed, Garden View

10.0 out of 10
Exceptional
(1 review)
  • 43 sq m
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Twin Room, Garden View

Twin Room, Garden View | Premium bedding, free minibar items, in-room safe

Twin Room, Garden View

  • 43 sq m
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Suite, Garden View (Serenity)

Suite, Garden View (Serenity) | Living area | LCD TV, iPad

Suite, Garden View (Serenity)

  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Suite, Lake View (Serenity)

Suite, Lake View (Serenity) | Premium bedding, free minibar items, in-room safe

Suite, Lake View (Serenity)

  • Sleeps 4
  • 1 King Bed
  • Free WiFi

Room, Garden View (Romance)

  • Sleeps 4
  • 1 King Bed
  • Free WiFi

Room, Lake View

  • Sleeps 3
  • 1 King Bed
  • Free WiFi

Premier Room, Lake View

  • Sleeps 4
  • 1 King Bed
  • Free WiFi

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Exterior
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  • Free WiFi
  • Restaurant
  • Air conditioning
10.0 out of 10, Exceptional, 5 reviews
The price is CNY1,079
CNY1,258 total
includes taxes & fees
Jun 8 - Jun 9
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About the neighborhood

Map
78 Beishan Road, Hangzhou, Zhejiang, 310007

What's nearby

  • Beishan St - 1 min walk - 0.1 km
  • West Lake - 3 min walk - 0.3 km
  • Xiling Seal Engraves Society - 3 min walk - 0.3 km
  • Hangzhou Botanical Garden - 14 min walk - 1.3 km
  • Zhejiang University Yuquan Campus - 3 min drive - 2.2 km

Getting around

  • Hangzhou (HGH-Xiaoshan Intl.) - 53 min drive
  • South Railway Station - 23 min drive
  • Yuhang Railway Station - 24 min drive
  • Hangzhou Yuhang Station - 24 min drive

Restaurants

  • ‪金沙厅 - ‬3 min drive
  • ‪樓外樓 - ‬1 min walk
  • ‪新新饭店 - ‬15 min walk
  • ‪Shang Palace 香宫 - ‬9 min walk
  • ‪Coffee Garden - ‬8 min walk

About this property

The Silk Lakehouse, Shangri-La Hangzhou

The Silk Lakehouse, Shangri-La Hangzhou features a rooftop terrace and puts you just steps from West Lake. Guests can take a dip in the indoor pool or grab a bite to eat at Living Room by Alan Yu, which serves breakfast, lunch, and dinner. Other highlights at this luxurious hotel include a bar/lounge, a 24-hour health club, and free bike rentals.

At a glance

DONE

Hotel size

    • 68 rooms
    • Arranged over 4 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: anytime
    • Minimum check-in age: 18
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Guests driving to the property should contact this property in advance (e.g., directions)
    • The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms (speed: 50+ Mbps)
LOCAL_PARKING

Parking

    • Onsite parking includes off-street options
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Private dining
  • 24-hour room service
  • Water dispenser

Traveling with children

  • Bed rails
  • Corner guards
  • Outlet covers
  • Lifeguard on site

What to do

  • Fitness classes
  • Pilates classes
  • Yoga classes
  • Hiking/biking trails nearby
  • Boat tours nearby

Working away

  • 3 meeting rooms
  • Conference center

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Free bicycle rentals
  • Bike storage
  • Pool loungers
  • Romance packages

Facilities

  • 1 building/tower
  • Built in 2025
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Rooftop garden
  • Garden
  • 24-hour health club
  • An indoor pool
  • Bicycle parking
  • Local artist showcase
  • Local culture & ecosystem education
  • Comprehensive food waste policy
  • Waste recycling policy
  • Water dispenser
  • Banquet hall
  • Reception hall
  • Art Deco architecture

Accessibility

  • Braille/raised signage
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible restaurant
  • Front entrance ramp
  • Wheelchairs available on site
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Area rugs in room

Room amenities

Be entertained

  • iPad
  • LCD television
  • Satellite TV channels

Home comfort

  • Air conditioning and heating
  • Stocked minibar (select free items)
  • Espresso maker
  • Electric kettle
  • Bathrobes and slippers
  • Children's robes and slippers
  • Iron/ironing board

Sleep well

  • Pillow menu
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Premium bedding
  • Free crib/infant bed

What to enjoy

  • Individually furnished and decorated
  • Heated floor (bathroom)

Freshen up

  • Private bathroom
  • Separate bathtub and shower
  • Rainfall showerhead
  • Designer toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste
  • Toilet paper

Stay connected

  • Free WiFi (speed of 50+ Mbps)
  • Phone
  • Electrical adapters/chargers

Food and drink

  • Champagne service
  • Meal delivery service
  • Free bottled water
  • Children's dinnerware

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available
  • Eco-friendly toiletries
  • Restaurant dining guide

Special features

Dining

Living Room by Alan Yu - Overlooking the garden, this fine-dining restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately CNY 312 for adults and CNY 156 for children

Children & extra beds

  • Rollaway beds are available for CNY 583.0 per night

Pool, spa, & gym (if applicable)

  • Pool access available from 6:00 AM to 10:00 PM

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property does not have elevators.

Guests can rest easy knowing there's a fire extinguisher on site.

This property accepts credit cards, debit cards, mobile payments and cash.

Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay

Mobile payment options include: Alipay and WeChat Pay.

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

National rating

Property class, provided by our rating system, is based on property type, amenities, and services.

Also known as

The Silk Lakehouse, Shangri-La Hangzhou Hotel

The Silk Lakehouse, Shangri-La Hangzhou Hangzhou

The Silk Lakehouse, Shangri-La Hangzhou Hotel Hangzhou

Frequently asked questions

Is there a pool at The Silk Lakehouse, Shangri-La Hangzhou?

Yes, there's an indoor pool. Guests have pool access from 6:00 AM to 10:00 PM.

Are pets allowed at The Silk Lakehouse, Shangri-La Hangzhou?

Sorry, pets and service animals aren't allowed.

What are the check-in and check-out times at The Silk Lakehouse, Shangri-La Hangzhou?

Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is noon.

What is there to do at The Silk Lakehouse, Shangri-La Hangzhou and nearby?

Have fun during the warmer months with activities such as cycling. Additional recreation onsite includes fitness classes, Pilates, and yoga. Enjoy a swim in the indoor pool or use the hotel's other amenities, which include a 24-hour health club and a garden.

Are there restaurants at or near The Silk Lakehouse, Shangri-La Hangzhou?

Yes, Living Room by Alan Yu offers garden views.

What's the area around The Silk Lakehouse, Shangri-La Hangzhou like?

The Silk Lakehouse, Shangri-La Hangzhou is located on the waterfront in Xihu, a short 1-minute walk from West Lake and 16 minutes' walk from Hangzhou Botanical Garden.

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Reviews

The Silk Lakehouse, Shangri-La Hangzhou Reviews

9.8

Exceptional

10

Cleanliness

10

Amenities

9.8

Staff & service

10

Property conditions & facilities

Reviews

Verified

10/10 Exceptional

Most beatiful hotel - even though most rooms are obstructed by tall trees (government requirement) to have views of West Lake, the 360 degree views are available at roof floor - a must in the evening when the whole Lake and distant city become enchanted.
Franklin, 5-night trip
Verified

10/10 Exceptional

The most beautiful and enjoyable stay. Hotel is just a year old, the amenities are beautiful. They offer daily cultural experiences like making scent tablets with a master incense maker. Beautiful pool as well although we would’ve enjoyed a warmer pool in early spring. Breakfast amazing, semi- à la carte with a buffet of fruit and pastries. Staff most accomodating as well. I’d really like to come back. The only less desirable thing was when I was loading the car on departure, a staff member came after me for payment of a stock standard canvas shoe bag that I had taken from the room. Those weren’t clearly signposted as for-sale items are usually available to us for taking so it somehow made the experience slightly weird for me especially for the price that we paid.
Tiffany, 2-night trip
Verified

10/10 Exceptional

It’s a stunning property with incredible staff and amenities; very thoughtful to the tee! I’ll definitely return again if visiting Hangzhou. It’s the kinda hotel you can truly rest and reset. Really enjoy the interior too. The bed is very comfy!
Ariel, 2-night trip
Verified

10/10 Exceptional

員工很細心專業，每一位都相當親切。早餐尤其驚艷，不僅是新鮮可口，熱食的口感非常細緻，每一道都推薦品嚐。
Ming-Yi, 1-night trip
Verified

10/10 Exceptional

Angela, 3-night trip
Verified

10/10 Exceptional

mingling, 2-night trip
Verified

10/10 Exceptional

Edward, 1-night trip
Verified

6/10 Good

PEI-CHUN, 2-night trip
Verified

10/10 Exceptional

Kenneth, 3-night trip
Verified

10/10 Exceptional

Li-Shao, 3-night trip