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El Balcon

3.0 star property
Hotel with restaurant, near Plaza de Armas

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Photo gallery for El Balcon

Porch
Terrace/patio
Suite, Balcony | Balcony
View from room
In-room safe, WiFi, bed sheets
Immerse yourself in Cusco's rich history at El Balcon, where a warm welcome awaits with continental breakfast and a charming coffee shop. Explore the city's vibrant spirit on the sun-kissed terrace or unwind in the serene garden, all while being supported by multilingual staff and helpful concierge services.
VIP Access

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Non-smoking
  • 24/7 front desk
  • Laundry facilities
  • Restaurant

Main amenities (12)

  • Daily housekeeping
  • Restaurant
  • Room service
  • Coffee shop/cafe
  • Area shuttle
  • Terrace
  • 24-hour front desk
  • Garden
  • Front-desk safe
  • Laundry service
  • Self-serve laundry
  • Multilingual staff

Feel at home (6)

  • Private bathroom
  • Garden
  • Terrace
  • Daily housekeeping
  • Laundry facilities
  • Bathrobes
The current price is CNY593
CNY652 total
Jun 23 - Jun 24

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Double or Twin Room, 3 Twin Beds, Garden Area

In-room safe, WiFi, bed sheets

Double or Twin Room, 3 Twin Beds, Garden Area

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Heating
Private bathroom
Hair dryer
Bathrobes
Free bottled water
In-room safe
Daily housekeeping
  • 40 sq m
  • Sleeps 3
  • 3 Twin Beds

View all photos for Double Room, 1 Double Bed, Balcony

Double Room, 1 Double Bed, Balcony | In-room safe, WiFi, bed sheets

Double Room, 1 Double Bed, Balcony

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Heating
Private bathroom
Hair dryer
Bathrobes
Free bottled water
In-room safe
Daily housekeeping
  • 30 sq m
  • Mountain view
  • Sleeps 2
  • 1 Double Bed

View all photos for Double or Twin Room, 3 Twin Beds, Balcony, Mountain View

In-room safe, WiFi, bed sheets

Double or Twin Room, 3 Twin Beds, Balcony, Mountain View

Highlights

Balcony
Heating
Private bathroom
Hair dryer
Bathrobes
Free bottled water
In-room safe
Daily housekeeping
  • 40 sq m
  • Mountain view
  • Sleeps 3
  • 3 Twin Beds

View all photos for Double Room, 1 Double Bed, Garden Area

Double Room, 1 Double Bed, Garden Area | In-room safe, WiFi, bed sheets

Double Room, 1 Double Bed, Garden Area

Highlights

Heating
Private bathroom
Hair dryer
Bathrobes
Free bottled water
In-room safe
Daily housekeeping
  • 30 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Suite

Family Suite | In-room safe, WiFi, bed sheets

Family Suite

Highlights

Heating
Separate bedroom
Private bathroom
Hair dryer
Bathrobes
Free bottled water
In-room safe
Daily housekeeping
  • 55 sq m
  • Mountain view
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Twin Room, Garden Area

Twin Room, Garden Area | In-room safe, WiFi, bed sheets

Twin Room, Garden Area

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Heating
Private bathroom
Hair dryer
Bathrobes
Free bottled water
In-room safe
Daily housekeeping
  • 35 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Suite, Balcony

Suite, Balcony | In-room safe, WiFi, bed sheets

Suite, Balcony

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Separate sitting area
Fireplace
Heating
Private bathroom
Hair dryer
Bathrobes
Free bottled water
  • 40 sq m
  • Mountain view
  • Sleeps 2
  • 1 Queen Bed

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The price is CNY477
CNY477 total
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About the neighborhood

Map
Tambo De Montero 222, Cusco, Cusco, 8002

What's nearby

  • Plaza de Armas - 5 min walk - 0.5 km
  • Cusco Cathedral - 7 min walk - 0.6 km
  • San Pedro Market - 10 min walk - 0.9 km
  • Coricancha - 12 min walk - 1.0 km
  • Sacsayhuaman - 18 min walk - 1.4 km

Getting around

  • Alejandro Velasco Astete Intl. Airport (CUZ) - 8 min drive
  • Poroy Station - 9 min drive
  • San Pedro Station - 13 min walk
  • Cusco Wanchaq Station - 23 min walk
  • Area shuttle (surcharge)

Restaurants

  • ‪Aulita Cafe Boutique - ‬4 min walk
  • ‪La Cantina - ‬2 min walk
  • ‪Los Perros Couch-Bar - ‬4 min walk
  • ‪El Mordisc'o Restaurant - ‬6 min walk
  • ‪JC's Cafe - ‬1 min walk

About this property

El Balcon

El Balcon offers a great location, putting you within a 15-minute walk of Plaza de Armas and San Pedro Market. A terrace and a garden are other highlights. Fellow travelers say great things about the helpful staff.

Languages

English, French, Spanish

At a glance

DONE

Hotel size

    • 17 rooms
DONE

Arriving/Leaving

    • Check-in start time: 2:00 PM; Check-in end time: anytime
    • Contactless check-in available
    • Minimum check-in age: 18
    • Check-out time is 11 AM
    • Contactless check-out available
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Children may not be eligible for complimentary breakfast
    • No cribs (infant beds)
DONE

Pets

    • Pets not allowed
LOCAL_PARKING

Parking

    • No onsite parking
DONE

Offsite

    • Area shuttle*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free continental breakfast each morning 7:00 AM–9:30 AM
  • Restaurant
  • Coffee shop
  • Room service (limited hours)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Terrace

Room amenities

Home comfort

  • Heating
  • Bathrobes

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • You may be asked to pay the following charges at the property: Peru value-added tax (18%). Nonresident travelers who present a valid passport and tourist visa/immigration card may be exempt from value-added tax (18%).

Optional extras

  • Area shuttle service is offered for an extra charge

Children & extra beds

  • Children under 18 are generally not allowed to stay at properties in Peru without a parent, legal guardian or duly authorized responsible person. Accompanying adults may be asked for both their and the child's ID as well as any duly notarized supporting documentation. Visitors who plan to travel with children should consult with a Peruvian consulate office prior to travel for further guidance.

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
This property does not have elevators.
This property accepts major credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard
According to Peruvian law, cash is not accepted for payments over PEN 2,000 or USD 500. Payments greater than these amounts must be settled by credit card or other methods approved by the property and local law. Payments cannot be split between currencies.
Property Registration Number 20442088811

Also known as

El Balcon Cusco
El Balcon Hotel
El Balcon Hotel Cusco
Balcon Hotel Cusco
El Balcon Hotel
El Balcon Cusco
El Balcon Hotel Cusco

Frequently asked questions

Does El Balcon offer free cancellation for a full refund?

Yes, El Balcon does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at El Balcon?

Sorry, pets aren't allowed.

Is parking offered on site at El Balcon?

Sorry, there's no onsite parking at El Balcon.

What are the check-in and check-out times at El Balcon?

Check-in start time: 2:00 PM; Check-in end time: anytime. Check-out time is 11 AM. Contactless check-in and check-out are available.

What is there to do at El Balcon and nearby?

El Balcon has a garden.

Are there restaurants at or near El Balcon?

Yes, there's an onsite restaurant.

What's the area around El Balcon like?

El Balcon is in Cusco Historic Center, a short 6-minute walk from Plaza de Armas and 10 minutes' walk from San Pedro Market.

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El Balcon Reviews

Reviews

9.0

Wonderful

9.2/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

9.2/10

Eco-friendliness

Popular mentions

Service staff
Room
Breakfast
View
Location
Food
Restaurant
Coffee
Walking
Bed

What guests liked

  • Breakfast was consistently described as delicious, fresh, and generous with high-quality ingredients. (20 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10

Had a lovely stay at El Balcon. It has a wonderful garden and restaurant and the staff were wonderful.
3-night trip

10/10

The hotel is beautiful. They wait for you with filtered water and fresh food. Breakfast was delicious. Their garden is magical
1-night trip

10/10

This little hotel is the prettiest and quaintest i have ever stayed in. Rooms are lovely, opening to a beautiful, lush garden. Staff is friendly and breakfast is generous and delicious.we highly recommend this hotel.
1-night trip

10/10

Really great location and adorable place with a lot of charm. The staff was great and helpful, the breakfast was good, and they help our bags overnight for our one night trip to Aqua Calientes. Highly recommend! Only small issue was that our room for our second night was just next to the road, so we could hear cars rumbling down the cobble stones all night. If you're a light sleeper, it might be worth requesting a room on the other side of the courtyard.
1-night trip

10/10

Very safe hotel (main door to road is always locked-staff buzz you in), great bed, dark room for sleeping, charming courtyard, hot shower, friendly staff, lovely breakfast. We only had breakfast one of two days because we left at 4:30 am on second day (we were not offered a takeaway breakfast, but not expecting it either). The outdoor walking paths are wonderful but could be difficult for individuals with poor footing. The door to the room was initially a little finicky to close-but was easier with practice. Great view!!
View from balcony
Walk up to rooms/ entrance to dining/tea area
Breakfast area
2-night trip

10/10

Family run attention to detail
3-night trip

10/10

We enjoyed our stay at El Balcon. It was conveniently located, clean, and the staff was very friendly and helpful. As you can see from the photos of others, it's very quaint.
3-night trip

8/10

Great place in general.
6-night trip

10/10

I would recommend this hotel to anyone staying in Cusco! Beautiful place and lovely helpful staff! Very walkable distance to the main square but just far enough away to be a quieter area. Also a nice walk/hike from the hotel to the ruins!
3-night trip

10/10

We had an amazing stay at this hotel. The building and the view are beautiful and the restaurant was very good too. I would recommend to anyone looking for a hotel jn Cusco.
1-night trip

10/10

Property had plenty of character and made you feel absorbed into Cusco. Staff and food brilliant.
7-night trip

10/10

Absolutely amazing with friendly staff and amazing food, give it a try, you'll love it!
1-night trip

8/10

We had a very nice stay at El Balcon. Good location, clean, good breakfast and helpful staff. Spacious room with comfortable beds.
1-night trip

10/10

This hotel was beautifully restored and maintained. It is in a great location - close to the city's plaza - which makes walking around and exploring Cusco great. There is also a full jug of clean water in the lobby at any time, which allows for easy drinking. The staff was accommodating and kind, and allowed us to store our bags during the Incan trail.
2-night trip

10/10

The staff is generous and property is clean
4-night trip

10/10

El Balcon is a nice hotel. However it is not reccomended for people with disabilities or problem with walking steep roads or climbing steps. The hotel breakfast is excellent and staff is very courteous and helpful.
2-night trip

10/10

Okay
3-night trip

8/10

Great chef and rest. Staff.
1-night trip

10/10

We have stayed at El Balcon twice and have a third stay booked. Well kept property and grounds, courteous staff, great breakfast, very clean and comfortable rooms and bed, common dining area open after hours, free luggage storage while a trek, 10 minute walk from plaza. Quiet street at night.
1-night trip

4/10

The location of El Balcon is excellent - within walking distance to the Plaza de Armas and lots of stores along the way. The garden was beautiful and the breakfast was tasty. The staff was helpful and accommodating - they allowed us to drop off our bags at the hotel early (before checking in) so we could go explore the city without lugging things around. The issues that we had was that it was very cold at night (they did provide a space heater that helped a little) and there was only wifi reception in the lobby. The vent window for the bathroom was broken, so we had a very wet and humid bathroom and our things would not dry. We were supposed to stay in this hotel for an additional 3 nights but decided to find somewhere else to stay.
1-night trip

10/10

Fantastic place to stay in Cusco. The second floor really offered us a good view of Cusco city with Andean backdrop. Breakfast was very good, with everything was made in house including yogurt, jam, coffee and hot breakfast.
6-night trip

10/10

Beautiful view. Easy check in. Very helpful staff!!
1-night trip

10/10

Excellent staff, very friendly. Everything clean and taken care of

10/10

The property itself was very beautiful and unique. I loved the outdoor area and the rooms were spacious and homey. There is filtered water available to guests and the staff do a turn down service to ensure the room is cleaned daily. It is also in a great location. Overall, this was a great stay and I would recommend.
2-night trip

8/10

Excellent location and rustic lodge. The breakfast was fantastic with local produce and cereal made by the kitchen ladies !! only con- room was cold due to old structure and inadequate heating
4-night trip