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Grand Hotel Callao

4.0 star property
Family-friendly hotel in Adeje with golf course and spa

Choose dates to view prices

Nestled near Siam Park, Grand Hotel Callao offers a refreshing getaway with a free breakfast buffet, 9 holes of golf, and an airport shuttle. Enjoy the on-site spa for hot stone massages or al fresco dining at Restaurante Buffet. With an indoor pool and outdoor tennis courts to activities like racquetball/squash and volleyball nearby guests rave about the hotel's overall condition.

Reviews

6.8 out of 10
Good

Popular amenities

  • Pool
  • Free breakfast
  • Spa
  • Airport transfer
  • Parking available
  • Internet access

Main amenities (12)

  • Daily housekeeping
  • Golf course
  • Near the beach
  • Restaurant and bar/lounge
  • Full-service spa
  • Indoor pool and outdoor pool
  • WiFi in the lobby
  • Free shopping center shuttle
  • 3 outdoor tennis courts
  • Health club
  • Sauna
  • Steam room

For families (6)

  • Free cribs/infant beds
  • Babysitting services
  • Children's pool
  • Playground on site
  • Private bathroom
  • Garden

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Triple Room

Minibar, in-room safe, blackout drapes, soundproofing

Triple Room

  • 38 sq m
  • Sleeps 3
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Double Room Single Use (Spa Access)

Minibar, in-room safe, blackout drapes, soundproofing

Double Room Single Use (Spa Access)

  • 28 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Triple Room (Spa Access)

Minibar, in-room safe, blackout drapes, soundproofing

Triple Room (Spa Access)

  • 38 sq m
  • Sleeps 3
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Triple Room (2 Adults and 1 Child)

Minibar, in-room safe, blackout drapes, soundproofing

Triple Room (2 Adults and 1 Child)

  • 38 sq m
  • Sleeps 3
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Double Room

Minibar, in-room safe, blackout drapes, soundproofing

Double Room

  • 28 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Double Room (Spa Access)

Minibar, in-room safe, blackout drapes, soundproofing

Double Room (Spa Access)

  • 28 sq m
  • Sleeps 2
  • 2 Twin Beds

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About the neighborhood

Map
Av. Del Jable s/n, Callao Salvaje, Adeje, Tenerife, 38670

What's nearby

  • Ajabo Beach - 7 min drive - 2.3 km
  • Golf Costa Adeje - 13 min drive - 6.4 km
  • Siam Park - 15 min drive - 12.8 km
  • Fañabé Beach - 16 min drive - 12.4 km
  • El Duque Beach - 20 min drive - 10.9 km

Getting around

  • Tenerife South Airport (TFS) - 29 min drive
  • Santa Cruz de Tenerife (TFN-Tenerife North) - 76 min drive
  • La Gomera (GMZ) - 122 min drive
  • Airport shuttle
  • Free shopping center shuttle

Restaurants

  • ‪Lobby Bar Hotel Riu Buenavista - ‬4 min drive
  • ‪The Three Horseshoes - ‬13 min walk
  • ‪Restaurant Yaiza - ‬4 min drive
  • ‪Blend - ‬3 min drive
  • ‪L’Osteria Sea - ‬3 min drive

About this property

Grand Hotel Callao

  • Grand Hotel Callao features a golf course and puts you within a 10-minute drive of Siam Park and Tenerife Beaches. You can visit the spa to indulge in deep-tissue massages, body wraps, or aromatherapy, and Restaurante Buffet serves breakfast, lunch, and dinner. Other highlights include 3 outdoor tennis courts, an indoor pool, and an outdoor pool. Fellow travelers say good things about the overall property condition.

All inclusive details

  • All-inclusive room rates at Grand Hotel Callao are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

At a glance

DONE

Hotel size

    • 90 rooms
    • Arranged over 2 floors
DONE

Arriving/Leaving

    • Check-in start time: 2 PM; Check-in end time: midnight
    • Contactless check-in available
    • Express check-in available
    • Check-out time is noon
    • Contactless check-out available
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
DONE

Children

    • Babysitting
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • WiFi in public areas*
    • WiFi in rooms*
LOCAL_PARKING

Parking

    • Onsite self parking (fees apply)
    • Onsite extended parking
    • Free offsite parking nearby
DONE

Offsite

    • Free shopping center shuttle
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Free buffet breakfast each morning 8:00 AM–10:00 AM
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Coffee shop
  • Coffee/tea in a common area
  • Barbecue grills
  • Snack bar/deli

Traveling with children

  • Children's pool
  • Playground
  • Babysitting services

What to do

  • Tennis
  • Racquetball/squash
  • Volleyball
  • Pool table
  • Beach nearby
  • Bicycle rentals nearby
  • Golfing nearby
  • Hiking/biking trails nearby

Working away

  • Business center
  • Meeting room
  • Conference center (1001 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car rental
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff

Facilities

  • 2 buildings/towers
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Television in common areas
  • Health club
  • Golf course on site
  • An outdoor pool
  • An indoor pool
  • Full-service spa
  • Hot tub
  • 3 outdoor tennis courts
  • Sauna
  • Massage/treatment rooms
  • Steam room

Accessibility

  • Elevator
  • Wheelchair accessible
  • Low-height counter/sink
  • Grab bar near toilet

Room amenities

Be entertained

  • Flat-screen television
  • Cable TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Iron/ironing board (on request)

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Free crib/infant bed
  • Bed sheets provided

What to enjoy

  • Balcony or patio

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • WiFi (surcharge)
  • Phone
  • Electrical adapters/chargers

Food and drink

  • Mini-fridge
  • Highchair

More

  • Daily housekeeping
  • In-room safe
  • Guidebooks/recommendations
  • Local maps
  • Restaurant dining guide

Special features

Spa

The onsite spa has 4 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. Guests under 16 years old are not allowed in the spa.

Dining

Restaurante Buffet - Overlooking the pool, this restaurant serves breakfast, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting).
Bar Hall - Onsite lobby lounge.

Fees & policies

Optional extras

  • WiFi is available in guestrooms for EUR 7 per day (rates may vary)
  • WiFi is available in public areas for EUR 7 per day (rates may vary)
  • Late check-out can be arranged for an extra charge of EUR 20 (subject to availability)
  • Safes in guestrooms can be used for EUR 2 per day

Parking

  • Self parking is available for an extra charge

Pool, spa, & gym (if applicable)

  • Guests under 16 years old are not allowed in the spa
  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property accepts credit cards. Cash is not accepted.

Credit cards accepted: Visa, Mastercard

Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Also known as

Callao Grand Hotel

Grand Callao

Grand Callao Adeje

Grand Callao Hotel

Grand Hotel Callao

Grand Hotel Callao Adeje

Hotel Grand Callao

Grand Hotel Callao Hotel

Grand Hotel Callao Adeje

Grand Hotel Callao Hotel Adeje

Frequently asked questions

Does Grand Hotel Callao offer free cancellation for a full refund?

Yes, Grand Hotel Callao does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Grand Hotel Callao?

Yes, there's an indoor pool, an outdoor pool, and a children's pool.

Are pets allowed at Grand Hotel Callao?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Grand Hotel Callao?

Yes, there's self parking on site (charges apply).

What are the check-in and check-out times at Grand Hotel Callao?

Check-in start time: 2 PM; Check-in end time: midnight. Check-out time is noon. Late check-out is available for a charge of EUR 20 (subject to availability). Express check-in and contactless check-in and check-out are available.

What is there to do at Grand Hotel Callao and nearby?

Tee off at the onsite golf course, and improve your game on the tennis courts. Additional recreation onsite includes racquetball/squash and volleyball. Indulge in a treatment at the spa and soothe your senses in the hot tub. Grand Hotel Callao also has an outdoor pool and a sauna, as well as a steam room and a garden.

Are there restaurants at or near Grand Hotel Callao?

Yes, Restaurante Buffet offers alfresco dining and garden views.

Does Grand Hotel Callao have any outdoor private spaces?

Yes, every room features a balcony or patio.

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Reviews

Grand Hotel Callao Reviews

6.8

Good

6.8

Cleanliness

6.8

Location

7.2

Staff & service

6.8

Property conditions & facilities

Reviews

Verified

8/10 Very good

Me gusto el servicio en general aunque los camareros del retaurante algo bruscos al recoger los platos, la habitacion muy confortable, no me gusto la cena.
1-night trip
Verified

4/10 Fair

Nem tetszett

Nehezen lehet megtalálni a bejáratát. A medencés fotó eltúlzott, egyes szobák sötétek nincs semmi kilátás.
7-night trip
Verified

10/10 Exceptional

Bastante tranquilo, personal muy amable y servicial
2-night trip
Verified

2/10 Poor

Estaba muy sucio, descuidasi. La comida de mala calidad y poca.
3-night trip
Verified

10/10 Exceptional

Me gusto todo el hotel y todas sus instalaciones incluido el spa
2-night trip
Verified

6/10 Good

El camarero Michelle que tanto en el Restaurante como en el bar intentaba agilizar la falta de personal ofreciendo un trato especial a todos y cada uno. La socorrista de la piscina Pepi facilitando el bienestar durante la permanencia en piscina de grandes y pequeños. El spa está muy bien calidad-precio a pesar de que no funcionan ni el jacuzzi ni la sala polar. En cuanto a cosas por mejorar: A pesar de no aparentar máxima ocupación se denota falta de personal en el comedor y bar. De cuatro habitaciones pusimos en comentarios de dos la posibilidad de habitaciones cerca y por teléfono se les indicó de otra de las habitaciones, pero no lo tuvieron en cuenta. La animación deja mucho que desear, es orientada a franceses (no hay actividades para niños españoles durante nuestra estancia). El sábado el espectáculo es muy comercial, sacan unas rapaces para que luego pagues la foto, siendo muy sencillo el espectáculo y no habiendo equipo de animación el sábado. En el buffet del desayuno faltan algunas cosas como jamón serrano. La calidad de los cocktail medio-bajo.
2-night trip
Verified

10/10 Exceptional

Lo mejor, la comida, de las veces que he ido, la mejor, sin duda.
Jonathan, 3-night trip
Verified

2/10 Poor

Back to USSR

In average - this is not a 4**** hotel I would say at least 3***, needs a good renovation. Hotel is not worth those money we paid for; orientated mostly for French people. Wifi "free" only for 1 hour per day! After you can use Internet in the lobby for €1.00 per hour. Food is crap! Restaurant looks like canteen, all plates MUST be changed! Very disappointed! The barmen - Italian lad - is the best person, without him our stay would be ruined completely. Entertainment was very poor!
Lyudmila, 8-night trip
Verified

6/10 Good

Minder goed; eten; weinig keuze , niet lekker, ongezellig restaurant, drukke obers... 1 onbeleefde bediende aan de balie(sprak Nederlands) was heel kortaf en niet hulpvaardig, gaven geen up to date informatie, hebben geen plannetje waarop het hotel staat. Weinig tot geen animatie, geplande activiteiten gaan niet altijd door... Lawaaierige poetsvrouwen die niet echt poetsen...bedden worden dichtgelegd maar onderlaken wodt niet glad getrokken...naast de lavabo blijft het zeepje plakken en wordt daar niet gepoetst... Hotel ligt echt ver weg van zee en al zeker van strand! Wel goed; kamers en badkamer, groot terras met zeezicht, tv werkte wel niet...1 kamersleutel is wel te weinig... mooi aangelegd park met ooie bloemen en planten, mooi golfterrein....
7-night trip
Verified

8/10 Very good

Great outdoor space and pools, lovely sun beds and plenty of them
7-night trip
Verified

6/10 Good

Great location, super faciilties but a little tired overall.
3-night trip
Verified

8/10 Very good

Rustige buurt, gratis shuttlebusje naar drukker stadje, priis/kwiliteit, TOP!
4-night trip
Verified

8/10 Very good

Everything was very good.We are happy about visiting this hotel.Very nice,well kept garden and pool areas.Good stuff,and great food.Thanks.
7-night trip
Verified

2/10 Poor

Hotel viejo y anticuado habitaciones oscuras y limpieza poca y mal, se me callo azúcar una mañana y a los 3 días seguía habiendo azúcar, la cenas lo peor a malas igual que los desayunos un hotel para no volver.
Xose Agustin, 7-night trip
Verified

8/10 Very good

Een mooi hotel Mooie tuin. Prachtige zwembad Waarvan 1extra verwarmd ! Aardige obers in het restaurant. Die wel erg hard moeten werken. Wel wat klimwerk door de hoogte verschillen.
Piet, 17-night trip
Verified

8/10 Very good

Dejligt hotel rolige omgivelser. Lidt langt fra havet, men fine pools.
Kille, 4-night trip
Verified

10/10 Exceptional

Lovely restful Hotel.

Had two restful weeks which was wanted. There was every oportunity to sightsee. Staff and service and choice of food excellent. Found the walk down to the rooms steep. Would need to book rooms on the level at side of hotel if having walking difficulty. Certainly recommend!
Grandma, 11-night trip
Verified

4/10 Fair

Al buscar el hotel ponía todo incluido, no sé qué pasó con la reserva que llegamos con una pensión completa, pensaba que era lo mismo. Llegamos a la piscina y pedimos unos refrescos y nos lo cobraron por falta de información desde el principio al no explicarnos que ccorresponde a la pensión completa. La cual es solo es las comidas principales, sin bebidas, las cuales las cobran a parte i carísimas. Un vaso de cola de máquina 2€, botella de agua grande 2,50€... y la comida nada del otro mundo. Las toallas para usar en la piscina hay que pedirlas en el spa, dejando un depósito de 10€ por toalla... :( La habitación que nos dieron parecía un horno, anticuada, el techo del baño con hongo; el suelo, el cubridor del papel higiénico y la papelera super sucias, al igual que los colchones y los cubrecama. No me gustó para nada.
Anónimo, 2-night trip
Verified

6/10 Good

El hotel en general está bien

El hotel en general está bastante bien aunque para ser un cuatro estrellas debería estar en mejores condiciones. Reformas y arreglos de varios desperfectos en las habitaciones. La comida mejorable. el Servicio de Todo incluido mejorable. El servicio de Todo Incluido en el bar piscina muy pobre ( Una hamburguesa que solo incluye pan y la carne), esta situación me pareció absurdo. Pizzas congeladas y el trato del personal de este bar muy mejorable. Los espectáculos muy malos. Hay que contratar otro tipo de espectáculo mas acorde y con mas calidad que la ofrecida los días de estancia.
JESÚS, 2-night trip
Verified

6/10 Good

A pesar de donde está ubicado, el hotel está bien

El yacuzzi de la habitación no funcionaba, dimos aviso y aún así no nos trasladaron de habitación
carla, 1-night trip
Verified

8/10 Very good

El hotel tiene mucho potencial pero lo han descuidado. Personal muy amable. Buffet pequeño pero bueno. Habitaciones anticuadas.
3-night trip
Verified

6/10 Good

OK, but not a 4-star hotel

Overall the hotel was fine. Some hidden costs IMO. We had full board, which covers room and food; note, drinking water - even at lunch and dinner - is charged. The room (double as two singles) was sufficient as a base, and generally nice and quiet (couldn't hear the road, or most other guests); air-con I think was for show only, as it didn't seem to make any impression on the room temperature. The spa is charged at €15 per person per day, so we didn't use it: I think they are misleading in their wording on the website. The bar and waiting staff were very friendly, and clearly made a lot of effort. One of the receptionists, on the other hand, was pretty unapproachable and seemed aggravated by our presence. The bar serves decent cocktails, which were well priced, though beers, wines, and water are marked up significantly; and it's a shame the evening keyboard player - slash one-man band - felt the need to turn up the volume so much. (I don't want to be mean, so will just leave it at that). The pool was ok, but at no point did they turn on the waterfall; I think it is only used now for marketing. Food-wise (buffets): breakfasts were so-so, and the coffee is terrible; lunches and dinners were good, and varied throughout the week. Again, I think for full board, drinks (at least water, surely) should be included.
Rich, 7-night trip
Verified

10/10 Exceptional

todo bien y el bufet algo excepcional, buenísimo al igual que el personal aunque algunas zonas un poco antiguas.
alicia, 3-night trip
Verified

4/10 Fair

No volvería, decepcionada.

Se ve muy bonito y acogedor, pero la realidad es que le sobran estrellas. Trato en la recepción super seco, la comida toda fría y una pinta desagradable. En el restaurante vajilla, cubertería sin repasar, super sucia. Las habitaciones amplias, pero los colchones de vergüenza, te undias por el medio.
Priscila, 1-night trip
Verified

6/10 Good

El hotel no está mal pero tiene muchas cosas que mejorar como el mobiliario q esta muy viejo y la limpieza q esta un poco escasa tanto en las habitaciones como en zonas comunes. El último día de la estancia solicitamos un picnic y la chica morena q nos atendió además de ser un poco desagradable no lo dejo apuntado y cuando hemos hecho el cheking nos dijeron q no había picnic preparado para nosotros.Así q la despedida del hotel ha sido un tanto amarga. Destacar el gran trabajo y profesionalidad de los camareros del bufete.
Aniusa, 4-night trip