Pictures showed no carpet and there was!! Bathroom had hair in sink and bathtub.
Dilene
2 晚行程
10/10
Staff is friendly and courteous.
Jason
1 晚家庭旅行
10/10
Great
carmen
1 晚行程
8/10
Nice room
greg
1 晚行程
10/10
The staff were amazing and recommended a great dog park and a dog friendly restaurant which was incrediable.
laurie
1 晚浪漫旅行
6/10
James
2 晚行程
10/10
A lot of ammenities offered, staff is very friendly
Alisha
2 晚结伴旅行
8/10
The staff at this hotel are all amazing. They were able to accomodate an early check in due to being rained out at the hill. The amenities are plenty. Would highly recommend.
lora
2 晚结伴旅行
8/10
Convenient to the ice arena.
For pet friendly rooms, make sure you bring a pet bed and pet dishes as the hotel doesn’t seem to provide anymore.
Tracey
1 晚浪漫旅行
10/10
Makes for a perfect home base in the Fernie area. Close to everything , and the hotel has everything we need - Pool,Hot Tub,Sauna, even a great games room and mini movie theatre. Rooms were clean, Service was top-notch. Would definitely recommend
KEVIN
4 晚结伴旅行
10/10
This hotel made us feel welcomed. Really enjoyed our trip to Fernie and how they went above and beyond in hospitality. We will be back again!
Kerry
2 晚家庭旅行
6/10
Given a Key to room that was not able to open door, bathtub/shower had hair from last guest?
Trevor
1 晚行程
10/10
Katherine
2 晚行程
6/10
The only recommendation is that a couple more towels would have been nice. The desk lady was very nice.
Janick
1 晚行程
6/10
This is our second time here - we visit Fernie 2-3 times a year.
Central location, nice staff, some upgrades in the rooms since the last time - new flooring, better coffee makers.
Basic breakfast but it was all I needed.
Unfortunately the restaurant has been closed since COVID- staffing and other issues. It would be nice if they were able to open even for a basic breakfast seating
Catherine
3 晚行程
2/10
This place smelled of stale cigarettes from the moment we stepped inside the front doors. The smell down the corridor barely improved as we reached our room. The bathroom had not obviously been cleaned as there was a lot of hair present on the floor and in the corners. Upon a close inspection, the toilet had not been cleaned thoroughly. If we’d want to use the fridge, nearly all of the shelves had been removed. The door did not automatically lock which we thankfully had checked before we left. Breakfast in the morning consisted of fruit, yoghurts and muffins from Tim Hortons…maybe from the day before? If we had been set to stay more than one night, I’m not sure that we would have.
Leanne
1 晚行程
2/10
couldn't open my door with the key...had to go back to the receptionist and she gave me a different key. Once going into the room, checked for cleanliness and found long black hair on numerous pillows and on the bedsheets. The windows were difficult to see out of due to not being washed outside.
By then that was enough for me and I checked out!!
Jeanne
1 晚行程
8/10
Andrew
1 晚行程
10/10
Michele
1 晚行程
10/10
We arrived 2.30pm and the front desk allowed us to check in Early. Very clean spacious room.