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Sofitel Shahd Al Madinah

5.0 star property
Luxury hotel with 2 restaurants, near Prophet's Mosque

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Photo gallery for Sofitel Shahd Al Madinah

Exterior
Property video
Reception
Presidential Suite, 1 King Bed | 1 bedroom, premium bedding, free minibar, in-room safe
1 bedroom, premium bedding, free minibar, in-room safe
Sofitel Shahd Al Madinah offers a great location, putting you within just a 10-minute walk of Prophet's Mosque. Guests can visit the health club for a workout or grab a bite to eat at Arabesque, which is one of 2 restaurants and serves breakfast, lunch, and dinner. Fellow travelers say great things about the helpful staff and location.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Non-smoking
  • Parking available
  • Gym
  • 24/7 front desk
  • Air conditioning

Main amenities (12)

  • Daily housekeeping
  • 2 restaurants
  • Health club
  • Self parking
  • 24-hour room service
  • Coffee shop/cafe
  • Business center
  • Meeting rooms
  • 24-hour front desk
  • Front-desk safe
  • ATM/banking services
  • Water dispenser

For families (6)

  • Children stay free
  • Free cribs/infant beds
  • Refrigerator
  • Television
  • Daily housekeeping
  • Laundry facilities
The current price is CNY1,378
CNY1,664 total
includes taxes & fees
Jul 5 - Jul 6

Room options

Available filters for rooms
Showing 17 of 17 rooms

View all photos for Superior Room, 1 King Bed (Partial Haram Plaza view)

1 bedroom, premium bedding, free minibar, in-room safe

Superior Room, 1 King Bed (Partial Haram Plaza view)

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
Free minibar items
TV
Separate bedroom
Premium bedding
Bathrobes
  • 31 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Suite, 1 King Bed

Presidential Suite, 1 King Bed | 1 bedroom, premium bedding, free minibar, in-room safe

Presidential Suite, 1 King Bed

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
Free minibar items
TV
3 bedrooms
Premium bedding
Hair dryer
  • 120 sq m
  • City view
  • Sleeps 8
  • 1 King Bed

View all photos for Presidential Suite, 3 Bedrooms (Haram Plaza View)

1 bedroom, premium bedding, free minibar, in-room safe

Presidential Suite, 3 Bedrooms (Haram Plaza View)

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
Free minibar items
TV
3 bedrooms
Premium bedding
Hair dryer
  • 120 sq m
  • City view
  • Sleeps 8
  • 2 King Beds

View all photos for Suite, 1 Twin Bed (Prestige)

1 bedroom, premium bedding, free minibar, in-room safe

Suite, 1 Twin Bed (Prestige)

7.4 out of 10
Good
(3 reviews)

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
Free minibar items
TV
Separate bedroom
Sofa bed - single
Premium bedding
  • 42 sq m
  • City view
  • Sleeps 6
  • 1 Twin Bed

View all photos for Suite, 1 King Bed (Prestige)

1 bedroom, premium bedding, free minibar, in-room safe

Suite, 1 King Bed (Prestige)

7.6 out of 10
Good
(10 reviews)

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
Free minibar items
TV
Separate bedroom
Sofa bed - single
Premium bedding
  • 42 sq m
  • City view
  • Sleeps 6
  • 1 King Bed

View all photos for Suite, 1 Twin Bed (Prestige, Partial Haram Plaza view)

1 bedroom, premium bedding, free minibar, in-room safe

Suite, 1 Twin Bed (Prestige, Partial Haram Plaza view)

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
Free minibar items
TV
Separate bedroom
Sofa bed - single
Premium bedding
  • 42 sq m
  • City view
  • Sleeps 6
  • 1 Twin Bed

View all photos for Suite, 1 King Bed (Imperial - Harram Partial View)

1 bedroom, premium bedding, free minibar, in-room safe

Suite, 1 King Bed (Imperial - Harram Partial View)

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
Free minibar items
TV
Separate bedroom
Premium bedding
Shower/tub combination
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed (Prestige, Partial Haram Plaza view)

1 bedroom, premium bedding, free minibar, in-room safe

Suite, 1 King Bed (Prestige, Partial Haram Plaza view)

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
Free minibar items
TV
Separate bedroom
Sofa bed - single
Premium bedding
  • 42 sq m
  • City view
  • Sleeps 6
  • 1 King Bed

View all photos for Superior Twin Room, 2 Twin Beds (Partial Haram Plaza view)

1 bedroom, premium bedding, free minibar, in-room safe

Superior Twin Room, 2 Twin Beds (Partial Haram Plaza view)

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
Free minibar items
TV
Separate bedroom
Premium bedding
Bathrobes
  • 31 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Family Suite, Multiple Beds

1 bedroom, premium bedding, free minibar, in-room safe

Family Suite, Multiple Beds

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
Free minibar items
TV
Premium bedding
Separate bedroom
Shower/tub combination
  • Sleeps 7
  • 1 Double Bed and 2 Twin Beds

View all photos for Junior Suite

Junior Suite | 1 bedroom, premium bedding, free minibar, in-room safe

Junior Suite

8.8 out of 10
Excellent
(6 reviews)

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
Free minibar items
TV
Separate bedroom
Premium bedding
Bathrobes
  • 45 sq m
  • City view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Deluxe Room, 1 King Bed (Club,Partial Haram Plaza view)

1 bedroom, premium bedding, free minibar, in-room safe

Deluxe Room, 1 King Bed (Club,Partial Haram Plaza view)

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
Free minibar items
TV
Separate bedroom
Premium bedding
Bathrobes
  • 35 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed (Club)

1 bedroom, premium bedding, free minibar, in-room safe

Deluxe Room, 1 King Bed (Club)

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
Free minibar items
TV
Premium bedding
Separate bedroom
Bathrobes
  • 35 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Twin Room, 2 Twin Beds

1 bedroom, premium bedding, free minibar, in-room safe

Classic Twin Room, 2 Twin Beds

7.2 out of 10
Good
(15 reviews)

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
Free minibar items
TV
Premium bedding
Separate bedroom
Bathrobes
  • 33 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Classic Triple Room, 3 Twin Beds

Classic Triple Room, 3 Twin Beds | 1 bedroom, premium bedding, free minibar, in-room safe

Classic Triple Room, 3 Twin Beds

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
Free minibar items
TV
Premium bedding
Separate bedroom
Bathrobes
  • 33 sq m
  • City view
  • Sleeps 3
  • 3 Twin Beds

View all photos for Deluxe Twin Room, 2 Twin Beds

1 bedroom, premium bedding, free minibar, in-room safe

Deluxe Twin Room, 2 Twin Beds

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
Free minibar items
TV
Premium bedding
Separate bedroom
Bathrobes
  • 35 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Classic Room, 1 King Bed

1 bedroom, premium bedding, free minibar, in-room safe

Classic Room, 1 King Bed

7.6 out of 10
Good
(21 reviews)

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
Free minibar items
TV
Premium bedding
Separate bedroom
Bathrobes
  • 33 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Map
King Fahad Road, Building 2943, Madinah, 42311

What's nearby

  • Prophet's Mosque - 8 min walk - 0.7 km
  • The Green Dome - 8 min walk - 0.7 km
  • Al-Baqi Cemetery - 8 min walk - 0.7 km
  • Madina Mall - 5 min drive - 4.4 km
  • Quba Mosque - 5 min drive - 4.8 km

Getting around

  • Madinah (MED-Prince Mohammad Bin Abdulaziz) - 20 min drive
  • Madinah Station - 14 min drive

Restaurants

  • ‪Kiffa - ‬2 min walk
  • ‪مطعم المروة - ‬3 min walk
  • ‪Cafe Najd - ‬1 min walk
  • ‪مقهى نجد - ‬1 min walk
  • ‪Lavena Café - ‬3 min walk

About this property

Sofitel Shahd Al Madinah

Sofitel Shahd Al Madinah offers a great location, putting you within just a 10-minute walk of Prophet's Mosque. Guests can visit the health club for a workout or grab a bite to eat at Arabesque, which is one of 2 restaurants and serves breakfast, lunch, and dinner. Fellow travelers say great things about the helpful staff and location.

Languages

Arabic, English, Filipino, French, Hindi, Turkish, Urdu

More about this property

VISIBILITY

At a glance

Hotel size

    • 469 rooms
    • Arranged over 14 floors

Arriving/Leaving

    • Check-in start time: 4:00 PM; Check-in end time: 10:00 AM
    • Contactless check-in available
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
    • Contactless check-out available

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
    • For any questions, please contact the property using the information on the booking confirmation

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
    • Couples wishing to share a room must provide proof of marriage

Children

    • One child (6 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding

Pets

    • No pets or service animals allowed

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • Secured covered onsite self parking (SAR 99 per day)

Other information

    • Smoke-free property
LOB_HOTELS

Property amenities

Food and drink

  • 2 restaurants
  • Coffee shop
  • 24-hour room service
  • Water dispenser

Traveling with children

  • Children stay free (see details)

Working away

  • Business center
  • Meeting rooms
  • Conference space

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff

Facilities

  • 1 building/tower
  • Built in 2001
  • ATM/banking
  • Safe-deposit box at front desk
  • Health club
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Vegan dining options
  • Vegetarian dining options
  • Annual offsets purchased for at least 10% of carbon footprint
  • Humane treatment of captive wild animals
  • Double-glazed windows
  • At least 80% lighting from LEDs
  • No plastic soda bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reusable cups only
  • Reusable tableware only
  • Lockers available
  • Banquet hall

Accessibility

  • Wheelchair accessible
  • Elevator
  • Elevator door width (inches): 39
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 47
  • Wheelchairs available on site
  • Thin carpet in room
ROOM

Room amenities

Be entertained

  • Television
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Free stocked minibar
  • Espresso maker
  • Electric kettle
  • Slippers
  • Iron/ironing board (on request)

Sleep well

  • Premium bedding
  • Free crib/infant bed

Freshen up

  • Shower/tub combination
  • Bidet
  • Eco-friendly toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste (on request)
  • Toilet paper

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi
  • Phone
  • Electrical adapters/chargers

Food and drink

  • Refrigerator
  • Free bottled water
  • Paper towels

More

  • Daily housekeeping
  • In-room safe
  • Eco-friendly toiletries
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • LED light bulbs
  • Water-efficient showers only
STAR_OUTLINE

Special features

Dining

Arabesque - This restaurant serves breakfast, lunch, and dinner.
Shahd Lounge - Onsite coffee shop. Open select days.
Ward Al Madinah - This restaurant serves breakfast, lunch, and dinner. Open select days.

Awards and affiliations

Eco-Certified Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
MONETIZATION_ON

Fees & policies

Optional extras

  • Late check-in between midnight and 4:00 AM can be arranged for an extra charge

Parking

  • Covered self parking costs SAR 99 per day

Policies

Only Muslims are allowed to enter the holy cities of Mecca and Medina.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts major credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Property Registration Number 10007643

National rating

This property has received its official star rating from Saudi Ministry of Tourism.

Also known as

Al Madina Shaza
Al Shaza
Al Shaza Madina
Shaza Al Madina
Shaza Al Madina Hotel
Shaza Al Madina Hotel Medina
Shaza Al Madina Medina
Shaza Madina
Shaza Al Madina Al Madinah/Medina
Shaza Al Madina Al Madinah/Medina
HELP_OUTLINE

Frequently asked questions

Does Sofitel Shahd Al Madinah offer free cancellation for a full refund?

Yes, Sofitel Shahd Al Madinah does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Sofitel Shahd Al Madinah?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Sofitel Shahd Al Madinah?

Yes. Self parking costs SAR 99 per day.

What are the check-in and check-out times at Sofitel Shahd Al Madinah?

Check-in start time: 4:00 PM; Check-in end time: 10:00 AM. Check-out time is noon. Contactless check-in and check-out are available.

What is there to do at Sofitel Shahd Al Madinah and nearby?

Maintain your daily exercise routine at the health club.

Are there restaurants at or near Sofitel Shahd Al Madinah?

Yes, there are 2 onsite restaurants.

What's the area around Sofitel Shahd Al Madinah like?

Sofitel Shahd Al Madinah is in Madinah City Center, a short 8-minute walk from Prophet's Mosque and 7 minutes' walk from The Green Dome. Travelers say that the hotel is in a great location.

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Sofitel Shahd Al Madinah Reviews

Reviews

8.4

Very Good

8.4/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Popular mentions

Service staff
Room
Location
Breakfast
Elevator
Lobby
Bathroom
Family friendly
Food
Upgrade

What guests liked

  • Breakfast buffet was exceptional with a wide selection catering to all tastes. (18 reviews)
  • The property's dining areas had attentive staff and the international breakfast buffet offered a wide selection catering to all tastes. (4 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10

Good place to stay
3-night trip

8/10

Good overall experience
6-night trip

10/10

Incredible location! Close to the Masjid Nabawi and all food and coffee locations. Excellent buffet on Mezzanine. Would definitely recommend!
5-night trip

10/10

My go to hotel here. Stayed twice within 18 years. Best breakfast.
3-night trip

10/10

The staff were genial and very helpful. The concierge was top notch, breakfast options were wide and tasty and overall, the closeness to masjid an-nabawwi was everything. It was an amazing stay would definitely recommend.

10/10

Excellent stay experience. Location is very Close to harram that make it very convenient especially close to women section
2-night trip

10/10

Excellent location , great food
3-night trip

8/10

Great location
5-night trip

10/10

The staff were very helpful at reception and concierge. The restaurant is a little under staffed so takes time but overall for location, size of rooms perfect
3-night trip

8/10

Nice hotel walking distance to the Musjid- but the restaurant needs help.
2-night trip

8/10

The location is perfect
2-night trip

10/10

Lovely hotel, check in and out was extremely smooth. The breakfast and restaurants were excellent. Hotel staff we very friendly and helpful, I enjoyed my staff and will be using this hotel if I visit again.
2-night trip

10/10

Amazing stay
2-night trip

10/10

Good location, helpful and friendly staff
6-night trip

8/10

Wonderful stay!
3-night trip

10/10

Very close to the Mosque of Nabi. Excellent dinner and breakfast food choices. Excellent Lamb roasts!!!, dessert items!!!! Everyone was very helpful providing top class services, everywhere through out the hotel!!!!
3-night trip

10/10

Excellent experience
1-night trip

10/10

We were here for two nights, the service is excellent, breakfast is excellent and 1 min walk to the Mosque. The hotel could use an update for the price i paid, but the service more then made up for it.
2-night trip

10/10

Great clean, comfy hotel, with beautiful smell everywhere you go. The location was amazing, very close to the Majid. The breakfast was delicious and had so much variety. The only negative part was the checkin which was at 16h. It’s too late having to wait all that time especially when other hotels (same standards) have earlier checkins.
3-night trip

10/10

Excellent experience
2-night trip

10/10

Close to masjid nabawi and convenient location for all. Breakfast was exceptional
4-night trip

8/10

The Good: the quality of the food served at the restaurant, The front desk customer centricity. The bad: inefficient communication/coordination within departments. The Ugly: Dialing the customer service number (totally useless and sometimes rude). Maintenance: catastrophic, furniture falling apart.
3-night trip

10/10

The ambiance is amazing
1-night trip

8/10

Close proximity is best point
2-night trip

10/10

Excellent location premium hotel
2-night trip