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Hôtel Montmorency

3.0 star property
Family-friendly hotel in Carcassonne with spa and outdoor pool

Choose dates to view prices

In the heart of the historical district, Hôtel Montmorency offers a tranquil retreat. Unwind with a body scrub or Swedish massage at the onsite spa, relax by the seasonal outdoor pool, or explore nearby historic sites.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Spa
  • Pet friendly
  • Free WiFi
  • Connecting rooms available

Main amenities (12)

  • Daily housekeeping
  • Full-service spa
  • Outdoor pool
  • Breakfast available
  • Steam room
  • Beach sun loungers
  • Beach towels
  • Self parking
  • Seasonal outdoor pool
  • Hot tub
  • Bar/lounge
  • Room service

For families (6)

  • Babysitting (surcharge)
  • Connecting/adjoining rooms available
  • Television
  • Garden
  • Terrace
  • Daily housekeeping
The current price is CNY770
CNY885 total
includes taxes & fees
May 28 - May 29

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Superior Room

Superior Room | Premium bedding, in-room safe, individually decorated

Superior Room

8.2 out of 10
Very good
(10 reviews)
  • 16 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Classic Room

Classic Room | Premium bedding, in-room safe, individually decorated

Classic Room

8.6 out of 10
Excellent
(8 reviews)
  • 14 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Deluxe Room

Deluxe Room | Premium bedding, in-room safe, individually decorated

Deluxe Room

8.8 out of 10
Excellent
(6 reviews)
  • 18 sq m
  • 9 bedrooms
  • Sleeps 3
  • 1 Queen Bed
  • Free WiFi

View all photos for Premium Deluxe

Premium Deluxe | Premium bedding, in-room safe, individually decorated

Premium Deluxe

9.0 out of 10
Wonderful
(2 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed
  • Free WiFi

View all photos for Junior Room

Junior Room | Premium bedding, in-room safe, individually decorated

Junior Room

9.4 out of 10
Exceptional
(6 reviews)
  • 22 sq m
  • 4 bedrooms
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed
  • Free WiFi

View all photos for Suite

Suite | Premium bedding, in-room safe, individually decorated

Suite

  • 45 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds
  • Free WiFi

View all photos for Large Suite

Large Suite | Living area | Flat-screen TV

Large Suite

  • Resort view
  • 180 sq m
  • 1 bedroom
  • Sleeps 10
  • 3 Queen Beds and 4 Twin Beds
  • Free WiFi

View all photos for Standard Room

Standard Room | Premium bedding, in-room safe, individually decorated

Standard Room

9.0 out of 10
Wonderful
(7 reviews)
  • 12 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

Similar properties

View from property
Hôtel Du Pont Vieux
Carcassonne
  • Parking available
  • Free WiFi
  • Air conditioning
  • Bar
9.6 out of 10, Exceptional, 1,000 reviews
The price is CNY750
CNY864 total
includes taxes & fees
Jun 19 - Jun 20
Hôtel Du Pont Vieux
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About the neighborhood

Map
2 Rue Camille Saint-Saens, Carcassonne, Aude, 11000

What's nearby

  • Historic Fortified City of Carcassonne - 2 min walk - 0.2 km
  • Château Comtal - 2 min walk - 0.2 km
  • Narbonnaise Gate - 3 min walk - 0.3 km
  • Le Musée de la Torture de Carcassone - 5 min walk - 0.4 km
  • Theatre Jean Deschamps - 6 min walk - 0.6 km

Getting around

  • Carcassonne (CCF-Pays Cathare) - 17 min drive
  • Castres (DCM-Mazamet) - 69 min drive
  • Couffoulens Station - 11 min drive
  • Verzeille Station - 16 min drive
  • Carcassonne Station - 25 min walk

Restaurants

  • ‪La Taverne du Chateau - ‬4 min walk
  • ‪Le Marcou - ‬3 min walk
  • ‪Comte Roger - ‬5 min walk
  • ‪Le Patio de la Cite - ‬5 min walk
  • ‪Maison du Cassoulet - ‬4 min walk

About this property

Hôtel Montmorency

  • When visiting Carcassonne, Hôtel Montmorency is a great choice to consider. Guests can go for a swim in the outdoor pool and visit the spa to be pampered with deep-tissue massages, body wraps, or facials. A bar/lounge, a hot tub, and a steam room are other highlights at this Mediterranean hotel. Fellow travelers say great things about the helpful staff.

At a glance

DONE

Hotel size

    • 30 rooms
    • Arranged over 1 level
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: 2 AM
    • Minimum check-in age: 18
    • Check-out time is 11 AM
DONE

Special check-in instructions

    • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
    • To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
    • If you are planning to arrive after 6 PM please contact the property in advance using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Babysitting*
DONE

Pets

    • Pets allowed*
    • Service animals welcome
    • Restrictions apply*
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Onsite self parking (EUR 15 per night; includes in/out privileges)
    • Wheelchair-accessible parking on site
    • Electric vehicle charging point on site
DONE

Other information

    • Smoke-free property
    • No stag/bachelor or hen/bachelorette parties

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 7:30 AM–noon
  • Bar/lounge
  • Room service (limited hours)

Traveling with children

  • Babysitting (surcharge)

Working away

  • Computer station

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Beach sun loungers
  • Beach towels
  • Pool loungers

Facilities

  • 2 buildings/towers
  • Built in 1980
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Television in common areas
  • An outdoor pool
  • Full-service spa
  • Hot tub
  • Massage/treatment rooms
  • Steam room
  • Banquet hall
  • Mediterranean architecture

Accessibility

  • Wheelchair accessible
  • Braille/raised signage
  • Wheelchair-accessible parking
  • 2 on-site accessible parking spaces
  • Well-lit path to entrance
  • Stair-free path to entrance

Room amenities

Be entertained

  • Flat-screen television
  • Satellite TV channels

Home comfort

  • Climate-controlled air conditioning and heating
  • Iron/ironing board (on request)

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Premium bedding

What to enjoy

  • Individually furnished and decorated

Freshen up

  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

The onsite spa has 3 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a hot tub, a steam room, and Turkish bath/hammam.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: EUR 2.45 per person, per night. This tax does not apply to children under 18 years of age.

Optional extras

  • Full breakfast is offered for an extra charge of approximately EUR 18 for adults and EUR 9 for children

Children & extra beds

  • Babysitting is available for an extra charge
  • Cribs/infant beds are available for EUR 10.0 per day

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of EUR 15 per pet, per day

Parking

  • Self parking costs EUR 15 per night with in/out privileges

Pool, spa, & gym (if applicable)

  • The seasonal pool is open from April to October
  • Guests under 16 years old are not allowed in the spa
  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

This property does not have elevators.

Guests can rest easy knowing there's a fire extinguisher on site.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards, debit cards and cash.

Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International

Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Also known as

Hôtel Montmorency

Hôtel Montmorency Carcassonne

Montmorency Carcassonne

Montmorency Hotel Carcassonne

Hôtel Montmorency Hotel

Hôtel Montmorency Carcassonne

Hôtel Montmorency Hotel Carcassonne

Frequently asked questions

Does Hôtel Montmorency offer free cancellation for a full refund?

Yes, Hôtel Montmorency does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Hôtel Montmorency?

Yes, there's an outdoor pool.

Are pets allowed at Hôtel Montmorency?

Yes, pets are welcome. There's a charge of EUR 15 per pet, per day. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

Is parking offered on site at Hôtel Montmorency?

Yes. Self parking costs EUR 15 per night. Electric vehicle charging is available.

What are the check-in and check-out times at Hôtel Montmorency?

Check-in start time: 3 PM; Check-in end time: 2 AM. Check-out time is 11 AM.

What is there to do at Hôtel Montmorency and nearby?

Hôtel Montmorency has a spa and an outdoor pool, as well as a steam room and a garden.

What's the area around Hôtel Montmorency like?

Hôtel Montmorency is a short 2-minute walk from Château Comtal and 3 minutes' walk from Narbonnaise Gate.

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Reviews

Reviews

8.6

Excellent

9.0

Cleanliness

9.2

Location

9.0

Staff & service

8.6

Property conditions & facilities

Guest review summary

What guests liked

  • Breakfast was plentiful, delicious, and catered to various tastes with local products. (20 reviews)
  • The pool area was lovely, tranquil, and a great spot to cool off, with many reviewers mentioning it as a highlight of their stay. (23 reviews)
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From real guest reviews summarized by AI.

Popular mentions

Service staff
Location
Room
Breakfast
Food
Bathroom
Shower
Gardens
Toilet
Lobby

Reviews

Verified

8/10 Very good

We had a lovely stay. The room is very efficient. The staff was the highlight as they were very helpful with holding our luggage when we arrived early and provided recommendations for restaurants.
Deborah, 1-night trip
Verified

10/10 Exceptional

Lovely family run hotel close to the old city
PATRICK, 2-night trip
Verified

10/10 Exceptional

Perfect location for visiting the medieval city of Carcassonne.
April, 4-night trip
Verified

10/10 Exceptional

Cosy hotel in Carcassone

A lovely.place with excellent amenities and staff. Location was excellent
Helen, 1-night trip
Verified

8/10 Very good

The hotel is a lovely setting and the main hotel appears to be excellent, resident cat that was the highlight of the stay and lovely dog, grounds are beautiful and lovely coffee. I would stay again with amendments; A few things holding the hotel back- rooms in a building a room over, clearly from hotels success but need work. No kettle/coffee or cups, but instead singular can of fancy water which was not replenished. Spa was a surcharge in 30 min blocks and not advertised as such and pool was closed but not advertised. It's not suitable for elder guests, as no lift and one elderly person in our ground fell down the stairs which are dark and not easy to see.
Richard, 2-night trip
Verified

10/10 Exceptional

Beautiful hotel, superb location, friendly helpful staff, great food, the breakfast is excellent.
Ian, 4-night trip
Verified

6/10 Good

The staff is outstanding. In a very good location.
Paulo, 1-night trip
Verified

10/10 Exceptional

Cassaconne visit

Amazing stay at the foot of the caste adding bonus of a great swimming pool and spa Good breakfast and attentive staff Would recommend
Stephen, 3-night trip
Verified

10/10 Exceptional

Besides the helpful staff the location is fantastic.
Mindy, 1-night trip
Verified

10/10 Exceptional

Love this hotel. Friendly staff and safe and clean. 👍
Le, 1-night trip
Verified

8/10 Very good

Hotel has spectacular views and is an easy walk to the Medieval Citadel and walled town where there are plenty of restaurant choices for dinner. I recommend you have breakfast at the hotel. It is great value and includes local yogurt, cheese, ham, a soft or hard boiled egg, a basket of bread and pastries, a basket of fresh fruit, fresh pressed apple juice and coffee or tea of your choice. The property shares the bar/breakfast space, pool and spa, with its luxury sister property.
Nancy, 3-night trip
Verified

10/10 Exceptional

Great location just next to the old city, room spotless, staff very friendly and helpful, safe parking
Leila Sadat, 1-night trip
Verified

8/10 Very good

Great location near castle.

Great location, 1 minute from the castle. Our room for 3 (1 queen, 1 double) was very tight. Modern purple / lime green walls and decor didn’t really match the charming and serene rest of the property but I guess that’s a personal choice. Staff were friendly and helpful. A good place to stay if you’re spending one night or two and then off on the rest of your trip.
1-night trip
Verified

10/10 Exceptional

Small but clean rooms, great service. Awsome location
Kristine, 1-night trip
Verified

10/10 Exceptional

What a find! This quiet little corner of Carcassone was so close to the walled city, yet was beautiful to stay at, the staff were incredibly helpful, and the pool was a fantastic spot to cool off in the afternoon. Plus, the decor of the rooms was fantastic (our was hot pink and orange). Could not have been happier with our stay at Hotel Montmorency!
Jill, 2-night trip
Verified

8/10 Very good

Great communal areas, snazzy rooms, clean and comfortable. Superb location. Friendly staff. Good location. But should have been clear on Expedia's website and also when checking in that the car park would incur a charge.
Stuart, 1-night trip
Verified

8/10 Very good

Great location to walk up to the City.
Carol, 2-night trip
Verified

10/10 Exceptional

High End

Huge room with singles for the kids and air con that actually works. Set away from the main building but quiet and only a 5 minute walk up to the castle. Pool area is tranquil and the pool is lovely but gets deep quickly more aimed at adults rather than families. Breakfast is an add on and aims to be all natural and up market.
Christopher, 4-night trip
Verified

10/10 Exceptional

Fantastic stay in March

We thoroughly enjoyed our stay at the hotel. The location is amazing in addition to the service and quality of the room. We will happily recommend the hotel to our friends. Thank you for a wonderful stay.
Gregory, 2-night trip
Verified

6/10 Good

Good Location but poor bathroom

Basic but convenient location for exploring old city. Configuration of bathroom was very poor.
Stephen, 1-night trip
Verified

10/10 Exceptional

Lovely hotel in a fantastic location just under the city walls - only complaint is that the shower wasn't working
Stephen, 1-night trip
Verified

10/10 Exceptional

Excellent place to stay for a visit to the wonderful city of Carcasonne. Convenient, safe parking on-site for 15 euros per night. Our bedroom was clean and comfortable, across the road from the main hotel reception but that wasn’t a problem. Lovely pool and pool area with sun beds, which we made use of.
Sarah, 2-night trip
Verified

10/10 Exceptional

Fantastic Hotel

Situated just a couple of minutes walk to the centre. The staff were excellent and very attentive. The outside space dares you to just sit, relax and unwind to soft music and a great cocktail menus.
James, 3-night trip
Verified

10/10 Exceptional

Beautiful property, right beside the walls of Carcassonne. Lush greenery surrounds the hotel.
David, 1-night trip
Verified

10/10 Exceptional

Stunning location and perfectly placed

Stunning location and perfectly located. Breakfast v good and pool just what was needed to cool down. Staff lovely but not enough of them so service was a bit slow.
L, 2-night trip