Very helpful reception staff who stored my luggage and meds. Always a pleasure to stay there
真实点评
10/10 绝佳
Q**
2026 年 6 月 3 日
非常整潔,員工亦態度友善。地理環境佳,近地鐵站同商場食肆。家庭房空間感十足,雙人房價錢可容納一家四口(一雙人床、兩小床)我跟家人都非常滿意。
Clean and spacious.
Good location near Ealing Broadway tube station. Shopping mall and many restaurants nearby.
Valuable price for family travelers.
真实点评
10/10 绝佳
Kam Tong
2026 年 4 月 6 日
Family room is spacious. Bath room is newly decorated, clean and tidy.
Very impressive, good value for money, recommended for family Travellers.
真实点评
8/10 非常棒
Andreas
2026 年 4 月 19 日
Geräumiges Zimmer und Badezimmer. Das Bett war uns persönlich zu weich. Gutes, reichhaltiges Frühstück. Allgemein freundliches Personal.
真实点评
8/10 非常棒
James
2026 年 5 月 29 日
It’s pretty much in line with the brand.
真实点评
10/10 绝佳
WILLIAM
2025 年 12 月 27 日
Chambre tres propre, petit dejeuner bon et copieux. Personnel competeny et attentionné
真实点评
6/10 不错
Fabrice
2026 年 6 月 30 日
L'accueil a été top, même très chaleureux. Par contre, le service de nettoyage voulait que je parte alors que je me préparé et j'avais encore du temps avant l'heure du check out. Le respect des clients s'ils vous plait!
真实点评
10/10 绝佳
Karyn
2025 年 9 月 28 日
They staff was very friendly.
真实点评
6/10 不错
Rafael
2026 年 5 月 21 日
Han ido reduciendo el tamaño de las habitaciones y las familiares ya son del tamaño de las dobles o muy similar.
真实点评
8/10 非常棒
Dale
2026 年 5 月 25 日
The bed had no frame. The bed was made of a 6 inch matteres and a 3 inch comforter on top. It was like sleeping on the floor.
Mr sheriff was very rude no customer service at all the Jamaican young lady is very helpful and friendly anybody coming to this hotel i advice you avoid mr sheriff he will ruin your stay
真实点评
2/10 较差
Azim
2026 年 1 月 20 日
No body cleaning room in 10 days and always nobody present in reception we have to wait 30 minutes also no phones and no fridge inside room …..
真实点评
6/10 不错
KAZUTADA
2025 年 10 月 27 日
残念です
全体的に不潔
真实点评
2/10 较差
Azim
2026 年 1 月 20 日
Not clean and no response reception
真实点评
2/10 较差
Rubina
2025 年 12 月 31 日
no microwave, no fridge anywhere, no water fountain, tea area closes at 8 pm, no way of getting anything. staff support was very neglecting. my parents were handicapped and had to find a way to do everything themselves. either the hotels needs to be more hospitable or everyone should avoid this place like the plague. it hurts me to think families spend so much money for a hotel that offers no value.
真实点评
4/10 一般
TIMOTHY
2025 年 10 月 29 日
Staff lack training.
They need to review the room service situation. If you want your room serviced you’re require to notify reception before midday. The problem is that they have the multi tasking running the bar and breakfast areas. This results in pressing the call button at reception, but you still wait minutes for staff to arrive.
The multi talking also means that check in takes around 10m.
We had the do not disturb sign on the door, but the cleaner still waked into our room. On checking out the reception person asked how the stay was, which I replied ok. Then he said only ok. Informed him that cleaner had walked into our room. He said you must understand they start early and have many rooms to clean. I said we had the do not disturb song on the door and he said but you know they are busy. Extremely poor end to the stay as this is the second time we have had staff walk into room with son not disturb sign
真实点评
4/10 一般
ILAN
2026 年 10 月 1 日
No safe box, not in room and not in reception.
Bathroom was dirty from previous guests.
No telephone in room, for anything you need to dress up, and walk to reception, which is without any employees.
Terrible!
真实点评
8/10 非常棒
Martha Maria
2025 年 11 月 7 日
Friendly staff, good room with comfy beds, good selection at the bar