The Chateau Spa & Wellness Resort

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Escape to The Chateau Spa & Wellness Resort, a luxurious retreat in the mountains. Unwind with a Swedish massage or poolside dining at one of 5 on-site restaurants, while kids enjoy the children's pool and arcade/game room. With free in-room WiFi, car rentals on site and an outdoor pool surrounded by sun loungers and umbrellas.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Spa
  • Airport transfer
  • Free parking
  • Free WiFi
  • Restaurant

Main amenities (12)

  • Daily housekeeping
  • 5 restaurants and bar/lounge
  • Full-service spa
  • Outdoor pool
  • Free area shuttle
  • Fitness center
  • Sauna
  • Steam room
  • Children's pool
  • 24-hour room service
  • 2 coffee shops/cafes
  • Massage/treatment rooms

For families (6)

  • Children's pool
  • Playground on site
  • Premium TV channels
  • Garden
  • Terrace
  • Daily housekeeping
The current price is CNY928
CNY1,019 total
includes taxes & fees
May 24 - May 25

Why we love this property

Work meets relaxation
This hotel combines a business center and meeting rooms with spa indulgences. Guests can enjoy massages, body treatments, and 24-hour room service.
Mountain spa escape
A full-service spa offers aromatherapy, body treatments, and couples rooms. Pilates classes and a fitness room invigorate. Garden strolls follow sauna sessions.
Lavish sleep experience
Wrapped in bathrobes, guests drift into dreams on premium bedding chosen from a pillow menu. Blackout drapes ensure slumber isn't interrupted.

Room options

Available filters for rooms
Showing 23 of 23 rooms

Deluxe Double or Twin Room

8.8 out of 10
Excellent
(3 reviews)
  • Resort view
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds
  • Free WiFi

Premier Room

  • Hill view
  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds
  • Free WiFi

Suite, 1 Bedroom

  • Hill view
  • 60 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Suite, 2 Bedrooms

  • Hill view
  • 135 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds
  • Free WiFi

Suite, 3 Bedrooms

10.0 out of 10
Exceptional
(1 review)
  • Hill view
  • 155 sq m
  • 3 bedrooms
  • Sleeps 8
  • 2 King Beds and 2 Twin Beds
  • Free WiFi

Deluxe Twin Room

  • Sleeps 2
  • Free WiFi

Deluxe King Room

  • Sleeps 2
  • Free WiFi

Premier King Room

  • Sleeps 2
  • Free WiFi

Premier Twin Room

  • Sleeps 2
  • Free WiFi

Noble King Suite

  • Sleeps 2
  • Free WiFi

Noble Twin Suite

  • Sleeps 2
  • Free WiFi

Family Room

  • Sleeps 4
  • Free WiFi

Family Suite, 2 Bedrooms

10.0 out of 10
Exceptional
(2 reviews)
  • Hill view
  • 84 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds
  • Free WiFi

Deluxe Room

  • Sleeps 2
  • Free WiFi

Premier Room

  • Sleeps 2
  • Free WiFi

Two Bedroom Suite Non smoking

  • Sleeps 4
  • Free WiFi

Three Bedroom Suite Non Smoking

  • Sleeps 6
  • Free WiFi

Noble Suite

  • Sleeps 2
  • Free WiFi

Premier King Room

  • Sleeps 2
  • Free WiFi

Deluxe King Room

  • Sleeps 2
  • Free WiFi

Family Two-Bedroom Suite

  • Sleeps 4
  • Free WiFi

Jacuzzi Suite

  • Sleeps 2
  • Free WiFi

One Bedroom Suite

  • Sleeps 2
  • Free WiFi

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About the neighborhood

Map
Km 48 Persimpangan Bertingkat, Lebuhraya Karak, Bukit Tinggi, Pahang, 28750

What's nearby

  • La Santé Spa - 5 min walk - 0.5 km
  • Berjaya Hills Botanical Garden - 4 min drive - 1.9 km
  • Genting Skyway - 41 min drive - 32.8 km
  • Genting Highlands Premium Outlets - 41 min drive - 33.2 km
  • Genting SkyWorlds Theme Park - 51 min drive - 39.6 km

Getting around

  • Subang (SZB-Sultan Abdul Aziz Shah) - 65 min drive
  • Kuantan (KUA-Sultan Haji Ahmad Shah) - 145 min drive
  • Kuala Lumpur Gombak Station - 43 min drive
  • Batu Caves Station - 44 min drive
  • Kuala Lumpur Taman Wahyu Komuter Station - 45 min drive
  • Free area shuttle
  • Airport shuttle (surcharge)

Restaurants

  • ‪Noodle Bar - ‬57 min drive
  • ‪Pot Luck - ‬57 min drive
  • ‪Starbucks - ‬10 min walk
  • ‪Mushroom Farm Restaurant (香菇園海鮮飯店) - ‬58 min drive
  • ‪La Flamme Restaurant - ‬8 min walk

About this property

The Chateau Spa & Wellness Resort

The Chateau Spa & Wellness Resort is a great choice for a stay in Bukit Tinggi. You can visit the spa to be pampered with Swedish massages, body wraps, or aromatherapy, and La Vie, one of 5 restaurants, serves breakfast, lunch, and dinner. An outdoor pool, a bar/lounge, and a fitness center are other highlights at this luxurious hotel.

At a glance

DONE

Hotel size

    • 150 rooms
    • Arranged over 7 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: midnight
    • Express check-in available
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cribs (infant beds)
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Free onsite valet parking
    • Wheelchair-accessible parking on site
    • Height restrictions apply for onsite parking
DONE

Transfers

    • Airport shuttle*
DONE

Offsite

    • Free area shuttle
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • 5 restaurants
  • 2 coffee shops
  • Bar/lounge
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Children's pool
  • Free local shuttle
  • Playground
  • Toys

What to do

  • Fitness classes
  • Pilates classes
  • Yoga classes
  • Pool table
  • Bicycle rentals nearby
  • Golfing nearby

Working away

  • Business center
  • Meeting rooms
  • Conference center

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • On-site car rental
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Pool loungers
  • Pool umbrellas

Facilities

  • 2 buildings/towers
  • Built in 2011
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Piano
  • Fitness center
  • An outdoor pool
  • Arcade/game room
  • Full-service spa
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Banquet hall

Accessibility

  • Wheelchair accessible
  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking

Room amenities

Be entertained

  • Smart television
  • Premium cable channels

Home comfort

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Minibar
  • Coffee/tea maker
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Pillow menu
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Premium bedding

Freshen up

  • Free toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

La Sante has 12 treatment rooms including rooms for couples. Services include Swedish massages, facials, body wraps, and body scrubs. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a mud bath, a sauna, a hot tub, and a steam room.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 16 years old are not allowed in the spa.

Dining

La Vie - This poolside restaurant serves breakfast, lunch, and dinner. Reservations are required.
La Assiette - This fine-dining restaurant serves dinner only. Reservations are required.
Belle Vue - This café serves brunch only. Reservations are required.
Le Rouge - Onsite pub. Guests can enjoy drinks at the bar.
Salon Cigar Lounge - Onsite bistro.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge

Parking

  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • Pool access available from 7:30 AM to 9:00 PM
  • Guests under 16 years old are not allowed in the spa, and guests under 18 years old are only allowed with adult supervision
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.

Only registered guests are allowed in the guestrooms.

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

Guests can rest easy knowing there's a fire extinguisher on site.

This property accepts credit cards, debit cards and cash.

Credit cards accepted: Visa, Mastercard, American Express, Union Pay

Cashless transactions are available.

Also known as

Chateau Organic Spa

Chateau Spa Organic

Chateau Spa Organic Bukit Tinggi

Chateau Spa Organic Hotel

Chateau Spa Organic Hotel Bukit Tinggi

The Chateau Spa & Organic Wellness Hotel Bentong District

The Chateau Spa & Organic Wellness Resort Malaysia/Bukit Tinggi

The Chateau Spa And Organic Wellness Resort

Chateau Spa Organic Wellness Resort Bukit Tinggi

Chateau Spa Organic Wellness Resort

Chateau Spa Organic Wellness Bukit Tinggi

Chateau Spa Organic Wellness

The Chateau Spa Organic

The Chateau Spa Organic Wellness Resort

Frequently asked questions

Does The Chateau Spa & Wellness Resort offer free cancellation for a full refund?

Yes, The Chateau Spa & Wellness Resort does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at The Chateau Spa & Wellness Resort?

Yes, there's an outdoor pool and a children's pool. Guests have pool access from 7:30 AM to 9:00 PM.

Are pets allowed at The Chateau Spa & Wellness Resort?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at The Chateau Spa & Wellness Resort?

Yes, there's free self and valet parking.

Is airport shuttle service offered by The Chateau Spa & Wellness Resort?

Yes, an airport shuttle is available.

What are the check-in and check-out times at The Chateau Spa & Wellness Resort?

Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is noon. Express check-in is available.

Is there an onsite casino at The Chateau Spa & Wellness Resort?

No, this hotel doesn't have a casino, but Genting SkyCasino (3.3 mi) and Genting Casino (3.5 mi) are both nearby.

What is there to do at The Chateau Spa & Wellness Resort and nearby?

Have fun with nearby activities such as cycling and practice your swing at the nearby golf course. Additional recreation onsite includes fitness classes, Pilates, and yoga. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. The Chateau Spa & Wellness Resort also has a sauna and a steam room, as well as an arcade and a garden.

Are there restaurants at or near The Chateau Spa & Wellness Resort?

Yes, there are 5 onsite restaurants, featuring poolside dining.

What's the area around The Chateau Spa & Wellness Resort like?

The Chateau Spa & Wellness Resort is located a short 6-minute walk from La Santé Spa.

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Reviews

The Chateau Spa & Wellness Resort Reviews

9.0

Wonderful

9.4

Cleanliness

8.6

Location

9.6

Staff & service

9.2

Property conditions & facilities

Popular mentions

Service staff
Toilet
Water
Room

Reviews

Verified

8/10 Very good

Beautiful view.
AKIRA, 1-night trip
Verified

10/10 Exceptional

Very friendly staff, provided amenities as i was on my honeymoon, and provided honeymoon decorations as well. Would 100% come again.
Taaha, 1-night trip
Verified

10/10 Exceptional

Lovely stay, excellent service

We had a very comfortable stay and the staff went out of their way to help us and ensure a pleasant stay.
Pete, 2-night trip
Verified

10/10 Exceptional

The Property is nicely located. The amenities are good. The property is upkeep. The staff is very good.
Kunal, 2-night trip
Verified

10/10 Exceptional

Relaxing stay

Relaxing stay. Room is spacious and beautiful. Staffs are very kind, helpful and friendly. Lyana and her team tried her best to provide the best service to us. They listen and take feedback positively and respond promptly. They deserve very high praise for that.
Muhammad Imran, 2-night trip
Verified

10/10 Exceptional

Jus amazing

Never knew Malaysia had such a wonderful hotel and one word WOW , we truly love the hotel and rooms are very big
sandi, 2-night trip
Verified

8/10 Very good

Amazing stay. However the hotel is almost outdated even though is very comfortable. Staff were great except the newer staff which is foreign staff. Hardly understand Bahasa and limited English. Came during weekend and school holiday. Its very crowded but the staff managed patrons professionally. I might return again maybe during non peak with less crowd.
Muhammad Faiz, 1-night trip
Verified

10/10 Exceptional

This hotel has been my regular place for myself and my family to relax whenever we make a trip for Genting Highlands. Their services and attitude has always been one of the best experience. They are very willing to accommodate to your needs. But sadly the dining options is very limited and I’d love to have the cigar lounge back. Although not many will be going but I do think having that as an option will be fantastic. Also I do hope that the wild monkeys are plan to be dealt with as they impose danger to young kids or infant. As they are not friendly and may intrude your rooms to take whatever they want to. But the place is just a perfect place. I’d love to get back there when Theo presidential suite is ready.
Yong Ting Mark, 5-night trip
Verified

10/10 Exceptional

Good rooms and idyllic place. Very near to Colmar French town.
Anuj, 1-night trip
Verified

10/10 Exceptional

Best best
SUNGROK, 3-night trip
Verified

8/10 Very good

The setting
S C, 4-night trip
Verified

10/10 Exceptional

Sublime retreat and short distance getaway from KL

Great stay, nice food, friendly staff, shout out to Mark, the Guest Relations Manager who helped us catering to our needs. Serene environment within a short drive from KL.
Koh, 1-night trip
Verified

10/10 Exceptional

Nice to relax
terence, 1-night trip
Verified

10/10 Exceptional

Hope they continue maintaining the place
Kala, 1-night trip
Verified

10/10 Exceptional

Staff. Most of them put on smiling face, quick to respond to inquiries and request.
Helen May Eng, 2-night trip
Verified

10/10 Exceptional

Good property,suggest to all
Mohd azlin, 2-night trip
Verified

10/10 Exceptional

.
Carlos, 1-night trip
Verified

10/10 Exceptional

The staff here is very polite and helpful. The surrounding is lack of activities and close too early.
Peng Chon, 1-night trip
Verified

6/10 Good

No water is delivered in toilet, shower poolside.
Katsushi, 2-night trip
Verified

6/10 Good

The room design was poor and maintenance was significantly lacking. Basic maintenance had not been done.
Mark, 5-night trip
Verified

10/10 Exceptional

An outstanding and unexpected find

We were looking for something in the area, and most places listed were like those in the overly commercialised and hyped Genting Highlands resort. But The Chateau was something in another league - for those who want the scenery and the serentiy that you would hope to find in the mountains, well away from the crowds and casinos. I have only positive things to say about The Chateau. The hotel was finely created and maintained. Every finishing touch was tasteful, and everything worked and delivered as it should, and so did the staff - everyone was polite and helpful. We also felt very safe at all times. All food and drink served here was organic and delicious - from the welcome drink, through afternoon tea, to the buffet breakfast served to your table. At this time of year, there were few other guests, and so we found it a little too quiet for dinner and drinks - so we took a pleasant stroll to the nearby French Village for some light entertainment in the evening, enjoying the starry skies on the way.
Verified

4/10 Fair

Specifically booked the Jacuzzi suite to enjoy the Jacuzzi but the Jacuzzi is not well maintained. Can’t even use the jacuzzi for more than 10 minutes and we had to manually add the water from the toilet due to the water flow is not strong enough because there is leakage in the Jacuzzi. The duty manager did not offer anything for future trip or solution to compensate the bad experience.
Kar Wein, 1-night trip
Verified

10/10 Exceptional

아름다운풍경 신선한공기 친절한 직원들
??, 14-night trip
Verified

10/10 Exceptional

휴식 최고의 호텔

모든 분들이 친절하게 잘 대해주셨고 룸상태와 식당도 최고였습니다. 수영장과 휴게시설도 좋아 편안한 휴식을 원하신 분들에게 최고의 호텔입니다.
unchul, 1-night trip
Verified

4/10 Fair

Très très vieu Hotel, le personnel ne parle pas très bien anglais!!! L’attente au restaurant est immense, énorme malgré le faite qu’il n y a pas grand monde ! Vraiment je vous déconseille cet endroit !
Bernard, 2-night trip