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Hotel Casa Castel

3.5 star property
Hotel with outdoor pool, near Clock Tower

Choose dates to view prices

Unwind in Cartagena de Indias with a stay at Hotel Casa Castel, where the rooftop terrace offers breathtaking views. Savor the complimentary breakfast, lounge by the outdoor pool or explore nearby attractions with assistance from their 24-hour front desk and concierge services.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Free breakfast
  • Free parking
  • Free WiFi
  • Air conditioning
  • Laundry facilities

Main amenities (12)

  • Daily housekeeping
  • Outdoor pool
  • Rooftop terrace
  • Room service
  • Terrace
  • 24-hour front desk
  • Air conditioning
  • Garden
  • Microwave in a common area
  • Refrigerator in a common area
  • Self-serve laundry
  • Concierge services

Feel at home (6)

  • Private bathroom
  • Television
  • Garden
  • Terrace
  • Daily housekeeping
  • Laundry facilities
The current price is CNY343
CNY343 total
May 28 - May 29

Room options

View all photos for Superior Double Room, 1 King Bed

Superior Double Room, 1 King Bed | In-room safe, iron/ironing board, free WiFi, bed sheets

Superior Double Room, 1 King Bed

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Double Room

Standard Double Room | In-room safe, iron/ironing board, free WiFi, bed sheets

Standard Double Room

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

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About the neighborhood

Map
Calle 25a No. 21a - 72, Manga Av. De la asamblea, Cartagena, 130001

What's nearby

  • Santa Cruz Marina - 6 min walk - 0.6 km
  • Port of Cartagena - 13 min walk - 1.1 km
  • Cartagena Fishing Club - 16 min walk - 1.3 km
  • Cartagena de Indias Cruise Terminal - 17 min walk - 1.5 km
  • Cartagena de Indias Convention Center - 5 min drive - 1.8 km

Getting around

  • Rafael Nunez Intl. Airport (CTG) - 19 min drive

Restaurants

  • ‪Verona Pizza Bar Restaurant - ‬3 min walk
  • ‪Koi Koi Sushi - ‬7 min walk
  • ‪Restaurante Mabare - ‬8 min walk
  • ‪La Venticuatro - ‬6 min walk
  • ‪Mexcal.taqueria - ‬4 min walk

About this property

Hotel Casa Castel

Hotel Casa Castel features a rooftop terrace and puts you just a 5-minute drive from Cartagena de Indias Convention Center and Clock Tower. Guests can take a dip in the outdoor pool, and free perks include WiFi, self parking, and cooked-to-order breakfast daily between 7:00 AM and 10:00 AM. Other highlights include a terrace and a garden.

At a glance

DONE

Hotel size

    • 11 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: midnight
    • Contactless check-in available
    • Minimum check-in age: 18
    • Check-out time is noon
    • Contactless check-out available
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
    • To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Children may not be eligible for complimentary breakfast
    • Parents must have child's birth certificate and photo ID*
    • No cribs (infant beds)
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Onsite parking limited
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Free cooked-to-order breakfast each morning 7:00 AM–10:00 AM
  • Shared microwave
  • Shared refrigerator
  • Room service (limited hours)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Laundry facilities
  • Luggage storage

Facilities

  • Rooftop terrace
  • Garden
  • An outdoor pool
  • 24-hour pool access

Room amenities

Be entertained

  • Flat-screen television
  • Cable TV channels

Home comfort

  • Air conditioning
  • Iron/ironing board (on request)

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Towels
  • Toilet paper

Stay connected

  • Free WiFi

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • You may be required to pay the following charge at the property: Colombia Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption applies only to tourist package bookings (accommodation plus other travel services).

Optional extras

  • Late check-out can be arranged for an extra charge (subject to availability)

Renovations and closures

The property is closed between April 8 and April 9.

Children & extra beds

  • If you are traveling with a child, your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.

Pool, spa, & gym (if applicable)

  • Pool open 24-hours

Policies

Only registered guests are allowed in the guestrooms.

This property does not have elevators.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property accepts credit cards and debit cards. Cash is not accepted.

Credit cards accepted: Visa, Mastercard, American Express

Also known as

Castel Cartagena

Hotel Castel Cartagena

Hotel Castel Cartagena HMC

Hotel Castel HMC

Castel Cartagena HMC

Castel HMC

Hotel Casa Castel Hotel

Hotel Casa Castel Cartagena

Hotel Castel Cartagena by HMC

Hotel Casa Castel Hotel Cartagena

Frequently asked questions

Is Hotel Casa Castel currently open?

The property is closed between April 8 and April 9.

Is there a pool at Hotel Casa Castel?

Yes, there's an outdoor pool. Guests have 24-hour pool access.

Are pets allowed at Hotel Casa Castel?

Sorry, pets aren't allowed.

Is parking offered on site at Hotel Casa Castel?

Yes, there's free self parking. Parking spots may be limited.

What are the check-in and check-out times at Hotel Casa Castel?

Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is noon. Late check-out is available for a charge (subject to availability). Contactless check-in and check-out are available.

Is there an onsite casino at Hotel Casa Castel?

No, this hotel doesn't have a casino, but Rio Cartagena Casino (9-min drive) is nearby.

What is there to do at Hotel Casa Castel and nearby?

Hotel Casa Castel has an outdoor pool and a garden.

What's the area around Hotel Casa Castel like?

Hotel Casa Castel is a short 15-minute walk from Caribe Plaza and 13 minutes' walk from Cartagena Fishing Club.

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Reviews

Hotel Casa Castel Reviews

8.2

Very Good

9.0

Cleanliness

8.0

Location

8.2

Staff & service

8.4

Property conditions & facilities

Reviews

Verified

10/10 Exceptional

Great staff
Jeremy, 1-night trip
Verified

8/10 Very good

Buen lugar para estar
SION GLOBAL, 2-night trip
Verified

10/10 Exceptional

I love the service, the room was nice and clean. Wife not so good. But is ok.
Arlyn, 1-night trip
Verified

2/10 Poor

No recomendable

Nunca abrieron la puerta nos quedamos hasta media noche, fue una experiencia muy triste, teníamos mucha ilusión de conocer Cartagena pero nos dejaron en la calle y cobraron 40 dólares de mi tarjeta, espero que no le pase a nadie esto.
Raiza, 1-night trip
Verified

10/10 Exceptional

Pessoal muito respeitoso e amavel. Excelente cafe da manha. Boa localizacao em uma rua sem saida no bairro de manga. Bem perto da cidade murada e Castelo San Felipe
Adriano, 5-night trip
Verified

10/10 Exceptional

Hotel Castel Manga Cartagena Colombia

Super clean hotel very nice employees well situated in the safer Manga area
Jean, 6-night trip
Verified

10/10 Exceptional

I had a room with leaking shower and vanity. Also they were renovating the plumbing while I was there so I had a lots of interruptions. My score would have been higher because I loved the castle design. Check in was slow. Breakfast was good. Tv had plenty of channels. The pool was Devine. In a quieter location so it suited me. Bed was adequate. Restaurants close by.
4-night trip
Verified

10/10 Exceptional

staff were very nice
1-night trip
Verified

2/10 Poor

La atención al cliente debe mejorar

La atención del personal no es la adecuada, ya que la recepcionista no suele dar soluciones, no cumplieron con el traslado del aeropuerto que estaba contratado, no permitieron usar la piscina. No recomiendo usar el hotel
Clara Esmeralda, 1-night trip
Verified

8/10 Very good

Excelente servicio, muy agradable el sitio y su ubicacion ideal. Recomendado!
3-night trip
Verified

8/10 Very good

I like their homemade breakfast and big room and big bed
raymond, 2-night trip
Verified

8/10 Very good

artagena...:)

El hotel se encuentra en una buena zona lo que nos facilito tener fácil acceso, tiene instalaciones aceptables, el desayuno rico, lo malo es que la piscina estaba sucia y había muchos zancudos.
Paúl, 2-night trip
Verified

4/10 Fair

Me robaron cosas de la maleta

Estuvimos solo la noche de 1 de noviembre y la mañana del 2 de noviembre. En general la relación precio/calidad es adecuada, pero lamentablemente me robaron de la maleta una muda de ropa nueva y una crema de manos. Estoy segura que fue en el hotel porque fue en el único lugar donde la maleta estuvo sin seguro. No pude dejar el comentario antes porque estaba sin internet.
yirleny andrea, 1-night trip
Verified

2/10 Poor

Mudaram a gente de hotel

Nem chegamos a entrar no quarto, assim que chegamos na recepção fomos informados que o hotel estava com problemas, e nos enviaram para outro hotel que fica muito longe, queríamos ficar em manga porque vamos fazer um cruzeiro, mas nos mandaram para Marbella perto do aeroporto O hotel que nos mandaram era muito bom, o problema foi só esse inconveniente de ter que trocar de hotel, e nem nos mandaram nenhum email ou mensagem avisando.
Rodrigo, 1-night trip
Verified

8/10 Very good

Friendly and helpful staff, good restaurant recommendations, and delicious homemade breakfast
David, 1-night trip
Verified

4/10 Fair

Had issues with booking this property and then they sent me in circles trying to cancel it and get my money back. Long story short, didn’t get my money back. They did communicate with me in a somewhat timely fashion though. Didn’t stay here though, so I can’t comment on anything related to that.
2-night trip
Verified

10/10 Exceptional

Excelente atencion y lugar muy acogedor. La limpieza muy bien y las habitaciones con espacio suficiente el desayuno muy rico
Griss, 3-night trip
Verified

10/10 Exceptional

Es un hotel pequeño pero tiene todo, muy cómodo, regresaría ahí
Victoria, 3-night trip
Verified

6/10 Good

I was only staying for one night. When I arrived at the hotel I was told that there was a problem with the AC in my room and there were no more rooms so they sent me to another hotel that they paid for. I wish I could have stayed at this hotel because it seemed very nice and the surrounding area looked pretty interesting as well.
NG, 1-night trip
Verified

10/10 Exceptional

El lugar ideal

Muy buena atención, bien ubicado y comodo, no dudo en recomendarlo!
Jose, 1-night trip
Verified

10/10 Exceptional

Otimo custo benefício

O hotel está a 5 minutos do centrinho de Getsemani e uns 7 minutos de carro até o portal do relógio. O que da em torno de 20 a 30 minutos caminhando, que foi o que eu e meu namorado fizemos nos 3 dias que ficamos lá. Para o aeroporto usamos o app InDriver (tipo Uber que funciona muito bem lá e é mais barato). Ficamos no quarto 1 e, apesar, de ser o primeiro do corredor, não tivemos tanto problema com barulho de gente passando pois acordavamos cedo. A cama e travesseiros bem confortáveis. O quarto extremamente espaçoso assim como o banheiro. Pontos a melhorar: saída de água quente da ducha era muito pouco, pintura no teto, alguns móveis que estão meio velhos, deixar pelo menos 2 rolos de papel higiênico no banheiro (eu e meu namorado estavamos gripados) e limpeza pois havia fio de cabelo na pia do banheiro e chão do quarto. A piscina era muito gostosinha. O café da manhã era feito na hora e você tinha que escolher 1 das 4 opções: ovo frito ou ovo mexido com pão de forma, sanduiche de queijo e presunto, waffle ou cereal, alem de café, leite, suco e frutas. O que achei meio chato pois tem gente que gosta de repetir ou comer algo salgado e doce. Mas depois de 5 hospedagens diferentes na Colombia, vi que todos os lugares eram restritos assim
Renata, 3-night trip
Verified

8/10 Very good

Very comfortable with a very poor breakfast

Lovely small hotel. Very clean and friendly staff. Only criticism would be the quality of breakfast which was very poor with limited choice to choose from.
Liam, 3-night trip
Verified

8/10 Very good

Quiet stay from the business of Cartagena

Quick one night stay. Quiet area, friendly staff, comfortable room. Bathroom needs to be upgraded.
Joen, 1-night trip
Verified

10/10 Exceptional

The entire staff were helpful and friendly. The room was perfect in size and the bed really comfy. Although the hotel is not centrally located, the taxi rides were short and inexpensive. I loved the neighborhood, though, as I could walk to get some delicious lattes at a local coffee shop and able to pick up a few needed items at the local market. I would quite happily stay here again, anytime. Thanks to the staff for watching over this 81-yr-old solo traveler.
6-night trip
Verified

4/10 Fair

Very disappointing stay. Walls are paper thin and you are even able to hear the person at the front desk receiving a text message from inside your room when you’re trying to sleep. Bring ear plugs. Tried asking the front desk person a question but they didn’t speak English. Breakfast was good. It was fine for the price but would not come back.
Deniz, 3-night trip