The guest checking in must be the same guest who booked the reservation, and the name on the ID must match the name on the booking. The property reserves the right to refuse name changes on reservations.
MONETIZATION_ON
Fees & policies
Policies
This property charges a fee for luggage delivery or collection services by the bell counter.
Please note that guests are automatically assigned a room type based on the room category booked. Should guests have special request or would like to change room types, a surcharge of MYR 5 is applicable for each request at the Express Self Service Kiosk. An additional surcharge of MYR 15 will be imposed for check-in at the front office counter for customers who are eligible for the Express Self Service Kiosk.
Also known as
First Hotel World
First World Genting Highlands
First World Hotel
First World Hotel Genting Highlands
Hotel First World
World First Hotel
1st World Hotel
Resorts World Genting First World Hotel Genting Highlands
Resorts World Genting First World Hotel
Resorts World Genting First World Genting Highlands
Resorts World Genting First World
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Resorts World Genting - First World Hotel Reviews
Reviews
6.4
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
6.6/10
Cleanliness
6.6/10
Staff & service
6.2/10
Amenities
6.2/10
Property conditions & facilities
5.8/10
Eco-friendliness
Popular mentions
Room
Service staff
Tower
Refrigerator
View
Location
Reviews
4/10
location is good
Deborah
2-night trip
8/10
Cool weather 17 to 20 degrees C , good food. Good shopping. Great casinos.
cheng hwee
3-night trip
8/10
Walking distance to themepark
Nurul
1-night trip
10/10
no comment
Verified traveler
4-night trip
6/10
Room size is very small and basic accessory limited.
Overall location & foods easy asceses.
Whuang
4-night trip
6/10
The hotel is not so clean and getting older. But it is a best choice for Genting Highlands trip if you are looking for budget cost.
CH
1-night trip
6/10
Nothing to shout about, very basic room. Tiny TV.
Everything is old
Albert
3-night trip
4/10
Poor/choatic check-in system, thin pillows,entire level under renovation,wet painted. Was given tower 3, very long walk to action areas.
Verified traveler
2-night trip
10/10
So far so good..
Mohd Nobli
1-night trip
6/10
Awful room
Somayeh
1-night trip
6/10
Acceptable in cleanliness. A pity that not man out door activities.
KAREN
2-night trip
6/10
Take long time to check in
Vincent
1-night trip
4/10
Convenient, dirty, floor contain left over bread when check in. Dusty floor, toilet water flush spoilt.
Elizabeth
2-night trip
2/10
Genting Hotel cleaness is very terrible, very dirty toilet & floor, looks like the cleaner skipped the work. Pls don't stay this hotel.
Lim
1-night trip
6/10
Check in take longer time. However, check out is very fast and convenient
Kim tim
2-night trip
8/10
Ok
Warren
2-night trip
2/10
The hotel is poor and very very very old , it is like you are in a grave 😰😰😰😡😡😡😡 windows are facing next room , the room is very dark no lights coming from the windows .
Alya
2/10
Hotel is like refugee camp, system for checking in is terrible. Paid that kind of $ not woth it.
Sen Choon
1-night trip
10/10
Should improve or check in SOPs
Kel Vin
1-night trip
6/10
The fan seemed to bw falling off the celling
Charles
2/10
The check-in takes more than 1 hours and our request for a queen bed and Mountain View was not accepted. No toilet amenities available and the room looks dirty
WeiKuen
1-night trip
8/10
Pillow are poor condition
Maung Kyaw
3-night trip
4/10
The room that we stayed is very dirty. The curtain, bathroom and wall is very dirty. Not a chair or a table inside the room. So inconvenient.
Theresa
3-night trip
2/10
This was a regrettable stay. Check in was long, and we were asked to pay a check-in fee (really? it's not on the list of fees). The room was dated and bad. Overall, stay far away.
Verified traveler
2-night trip
10/10
Not good at service. The room not prepare to be clean. Hotel room is look like motel. Check out is fast but check in is very slow must wait 3 hours to get a room .