We booked two rooms for 5 people total—the listing said one bed and one pull-out couch per room. Upon arrival, neither room had a couch. Staff suggested we would be comped for an additional room for the fifth person, but we were charged for it. Bonus: Our room had bloodstains, and our friends’ room had mold. Really would not book here ever again.
Reilly
Reilly,1 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 11 月 7 日
Steven
Steven,1 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 11 月 4 日
Filthy rooms- floor, blinds, walls. First room's toilet didn't flush so we switched and the low flow in the second one almost didn't want to flush. The carpet was old and felt wet? Damp? And had a weak spot that felt like I was gonna fall through the floor. The front desk dude WROTE DOWN my credit card number for "additional charges". No no no. Two stars instead of one because the bed was extremely comfortable. Otherwise never again.
Julia
Julia,1 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 10 月 26 日
I expected it to be bad for how cheap it was but this was the nastiest room ive ever stayed in. Smelled like mold. Blood stains on sheets. The roof was leaking making the bathroom floor all wet. Nobody in the office either.
Kyler
Kyler,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 10 月 15 日
David
David,1 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 10 月 6 日
Water damage and bad smell
jay
jay,1 晚家庭旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 10 月 4 日
They required a $50 additional room deposit on top of my pre-paid room. They said it would be refunded. The room was left in perfectly good condition, and the room key was returned to the desk. I was there for a single night and out more than an hour before checkout. A week later I am still fighting to get my deposit back.
Leo
Leo,1 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 9 月 16 日
Everything was good so we decided to stay another night and that’s when we found out they double charge you for tax if booked via 3rd party site
Michael
Michael,1 晚浪漫旅行
Expedia真实住客点评
10/10 绝佳
2025 年 9 月 16 日
Very friendly,accomodating and
price is right.
Teresa
Teresa,1 晚行程
Expedia真实住客点评
2/10 很差
2025 年 9 月 6 日
The first room assigned to me had no bed. The second room assigned to me had a broken AC--both the heat and cool buttons only turned the fan on. I was forced to book another hotel and The Palms refused to provide a refund.
Karen
Karen,1 晚商务旅行
Expedia真实住客点评
10/10 绝佳
2025 年 8 月 26 日
Nice, quiet stay
Mike
Mike,1 晚浪漫旅行
Expedia真实住客点评
10/10 绝佳
2025 年 8 月 23 日
Erick
Erick,1 晚行程
Expedia真实住客点评
8/10 很好
2025 年 8 月 23 日
The place was clean. Amenities were non-existent, ice maker, vending machines etc. But good cheap place to stay.
Wilburn
Wilburn,1 晚家庭旅行
Expedia真实住客点评
4/10 尚可
2025 年 8 月 21 日
Owner made me pay for my dumisckunts
Rian
Rian,1 晚结伴旅行
Hotels.com真实住客点评
8/10 很好
2025 年 8 月 13 日
I had a nice stay, everything was quiet and I felt safe
Jim
Jim,2 晚行程
Expedia真实住客点评
2/10 很差
2025 年 8 月 13 日
Dirty and scary.
katlhane
katlhane,1 晚结伴旅行
Expedia真实住客点评
6/10 好
2025 年 8 月 12 日
Habitaciones en condiciones normales. No tuvimos internet si no hasta un día antes de salir del hotel.