Unwind near The Harbor Lifestyle Mall at City Express by Marriott Merida, where comfort and convenience blend seamlessly. Enjoy a full breakfast, work out in the gym, or lounge by the outdoor pool. With dry cleaning/laundry services and free WiFi, this hotel offers everything you need to relax.
Calle 45 No 332 Por calle 54 y calle 56, Col. Benito Juarez Norte, Mérida, YUC, 97119
What's nearby
Paseo de Montejo - 1 min walk - 0.0 km
Plaza Galerias Mall - 3 min drive - 3.3 km
U.S. Consulate General Mérida - 5 min drive - 4.4 km
Yucatan International Convention Center - 5 min drive - 4.7 km
Plaza Altabrisa - 6 min drive - 4.6 km
Getting around
Mérida International Airport (MID) - 22 min drive
Teya-Merida Station - 32 min drive
Free area shuttle
Restaurants
Starbucks Campestre - 1 min walk
Sanbravo - 7 min walk
La Gibba - 7 min walk
Pastor Suizo - 5 min walk
La Tratto Península - 3 min walk
About this property
City Express by Marriott Merida
When you stay at City Express by Marriott Merida, you'll be just a 5-minute drive from Paseo de Montejo and Yucatán Siglo XXI Convention Center. For a workout, you can visit the fitness center or go for a morning swim at the outdoor pool. Also, Yucatan International Convention Center and Plaza Altabrisa are just a 5-minute drive away.
At a glance
DONE
Hotel size
166 rooms
Arranged over 6 floors
DONE
Arriving/Leaving
Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18
Check-out time is 1 PM
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
No cribs (infant beds)
DONE
Pets
Pets not allowed
Service animals welcome
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Free uncovered onsite self parking
Wheelchair-accessible parking on site
DONE
Offsite
Free area shuttle within 10 kilometers
DONE
Other information
Smoke-free property
No stag/bachelor or hen/bachelorette parties
Property amenities
Food and drink
Free full breakfast 6:00 AM–10:30 AM on weekdays and 7:00 AM–11:00 AM on weekends
Coffee/tea in a common area
Water dispenser
Traveling with children
Children stay free (see details)
Free local shuttle
Working away
Business center
Meeting room
Services
24-hour front desk
Dry cleaning/laundry services
Luggage storage
Pool loungers
Pool umbrellas
Facilities
1 building/tower
Built in 2011
Safe-deposit box at front desk
Fitness center
An outdoor pool
Annual offsets purchased for at least 10% of carbon footprint
Humane treatment of captive wild animals
At least 10% of profits reinvested in community & sustainability
Double-glazed windows
Comprehensive food waste policy
Comprehensive recycling policy
No plastic coffee stirrers
Banquet hall
Accessibility
Elevator
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Wheelchair-accessible concierge desk
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible fitness center
Wheelchair-accessible business center
Room amenities
Be entertained
Flat-screen television
Cable TV channels
Home comfort
Air conditioning
Iron/ironing board
Sleep well
Down comforter
Bed sheets provided
Freshen up
Private bathroom
Shower only
Free toiletries
Hair dryer
Towels
Toilet paper
Stay connected
Desk
Free WiFi
Phone
Desk chair
More
Daily housekeeping
Energy-saving switches
Recycling
Water-efficient showers only
Water-efficient toilets only
Fees & policies
Pool, spa, & gym (if applicable)
Pool access available from 8:00 AM to 8:00 PM
Policies
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.
Noise-free guestrooms cannot be guaranteed.
Only registered guests are allowed in the guestrooms.
This property uses a grey water recycling system.
Guests can rest easy knowing there's a carbon monoxide detector, a smoke detector, and window guards on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).
Also known as
City express Merida
City Hotel Merida express
City Express Merida Mérida
Frequently asked questions
Does City Express by Marriott Merida offer free cancellation for a full refund?
Yes, City Express by Marriott Merida does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at City Express by Marriott Merida?
Yes, there's an outdoor pool. Guests have pool access from 8:00 AM to 8:00 PM.
Are pets allowed at City Express by Marriott Merida?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at City Express by Marriott Merida?
Yes, there's free self parking.
What are the check-in and check-out times at City Express by Marriott Merida?
Check-in start time: 3 PM; Check-in end time: midnight. Check-out time is 1 PM.
Is there an onsite casino at City Express by Marriott Merida?
No, this hotel doesn't have a casino, but Juega Juega Casino (2-min drive) and Diamonds Casino (2-min drive) are both nearby.
What is there to do at City Express by Marriott Merida and nearby?
City Express by Marriott Merida has an outdoor pool and a fitness center.
What's the area around City Express by Marriott Merida like?
City Express by Marriott Merida is located a short 5-minute walk from Paseo de Montejo.
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City Express by Marriott Merida Reviews
Reviews
8.0
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
8.2/10
Cleanliness
8.2/10
Staff & service
8.0/10
Amenities
8.0/10
Property conditions & facilities
8.4/10
Eco-friendliness
Popular mentions
Room
Location
Breakfast
Bed
Room service
Downtown
Reviews
10/10 Exceptional
May 3, 2025
Todo excelente
Raquel
Raquel, 1-night trip
10/10 Exceptional
Dec 22, 2024
Friendly staff and very helpful. Very clean
Jairo
Jairo, 1-night trip
10/10 Exceptional
Apr 17, 2024
Good clean hotel with good breakfast
Good hotel in a safe area, ended up staying an extra night. Easy to get uber around. Breakfast was good.
Leo
Leo, 1-night trip
8/10 Very good
Jun 26, 2024
Loved that this place had great parking, offers breakfast and has good location. The only thing is there tv is outdated and they had an issue with the toilets and the ac would leak.
Jessica
Jessica, 3-night trip
10/10 Exceptional
Mar 18, 2025
Mm
Benjamin Salvador
Benjamin Salvador, 1-night trip
10/10 Exceptional
Apr 23, 2025
good
Diego
Diego, 4-night trip
8/10 Very good
Jun 11, 2024
very quiet place and safe
Bernardo
Bernardo, 5-night trip
8/10 Very good
Jun 24, 2024
It is a nice location
The tree at back of parking lot that scratched the Explorers top
BERNHARD T
BERNHARD T, 2-night trip
10/10 Exceptional
Apr 12, 2025
.
Ricardo
Ricardo, 1-night trip
10/10 Exceptional
Apr 10, 2025
.
Ricardo
Ricardo, 3-night trip
8/10 Very good
Nov 18, 2024
Nothing
Hector
Hector, 3-night trip
8/10 Very good
Apr 29, 2024
This hotel is only okay with offering only basic services. However, what I appreciated about it was how clean it was, and Maria, our housekeeper, was always friendly and kind. Unfortunately, the room was quite small, and the services provided were very basic. Overall, I would not choose to stay here again.
Octavio
Octavio, 3-night trip
10/10 Exceptional
Jun 22, 2024
Ok
Obed
Obed, 2-night trip
4/10 Fair
Jul 30, 2024
Staff was extremely rude. They were not helpful at all. They blocked our room for AC and did not care to inform us. And then had us waiting for a new room. Not staying there again.
Xochitl
Xochitl, 1-night trip
6/10 Good
May 3, 2024
No pleased
Not happy with amenities
Mark
Mark, 3-night trip
4/10 Fair
Aug 4, 2024
Left early because the family couldn’t sleep.
The hotel was pretty bare bones, which was fine because it’s what we expected. The problems was the vending machine took only coins and they couldn’t provide change. The elevator smelled like vomit and the AC in the room was angled in a way to blow on your face while you are sleeping. We ended up leaving a day early even though we prepaid…
Verified traveler
2-night trip
2/10 Poor
May 29, 2024
Terrible service. Reception was very unfriendly. Stephanie in particular was rude and out of touch with the guests. She decided to change our room without notice at 11 at night. She lied to the guests about the change and then was rude to her colleagues for questioning her reasons. She made me miss my flight and said the did not care. Save yourself! Do not stay here!
Xochitl
Xochitl, 3-night trip
10/10 Exceptional
Sep 5, 2025
Mario Fernando
Mario Fernando, 1-night trip
10/10 Exceptional
Aug 11, 2025
Marisol
Marisol, 5-night trip
8/10 Very good
Aug 5, 2025
Edgardo
Edgardo, 1-night trip
10/10 Exceptional
Aug 4, 2025
TODO MUY BIEN
En general todo muy bien.
ERNESTO
ERNESTO, 3-night trip
4/10 Fair
Aug 1, 2025
GUSTAVO
GUSTAVO, 1-night trip
6/10 Good
Jul 28, 2025
Jose
Jose, 2-night trip
10/10 Exceptional
Jul 28, 2025
José Alfonso
José Alfonso, 1-night trip
8/10 Very good
Jul 26, 2025
En general bien
Muy buena ubicación, personal de recepción atento, lo único malo la habitación tenía sucio el piso no aspiran,
Había mucho cabello regado en el piso