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Hotel Indigo Gatlinburg Downtown by IHG

3.5 star property
Mountain hotel with outdoor pool, near Ripley's Aquarium of the Smokies

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Photo gallery for Hotel Indigo Gatlinburg Downtown by IHG

Bar (on property)
Meeting facility
Free WiFi
Free WiFi
Exterior
When you stay at Hotel Indigo Gatlinburg Downtown by IHG, you'll be in a great location, within just a 10-minute walk of Anakeesta and Ripley's Aquarium of the Smokies. After splashing around at the outdoor pool, you can grab a bite to eat at the coffee shop/cafe or unwind with a drink at the bar/lounge. Also, Gatlinburg SkyPark and Gatlinburg Space Needle are within a 15-minute walk.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • 24/7 front desk
  • Parking available
  • Pet friendly
  • Laundry facilities
  • Pool

Main amenities (7)

  • Restaurant and bar/lounge
  • Outdoor pool
  • Self parking
  • Coffee shop/cafe
  • 24-hour front desk
  • Microwave in a common area
  • Self-serve laundry

Feel at home (5)

  • Laundry facilities
  • Pets allowed
  • Elevator
  • Self parking (surcharge)
  • Outdoor swimming pools
The current price is CNY843
CNY951 total
includes taxes & fees
Dec 1 - Dec 2

Room options

Available filters for rooms
Showing 15 of 15 rooms

View all photos for Standard Room, 1 King Bed, Roll-in Shower (Mobility)

Free WiFi

Standard Room, 1 King Bed, Roll-in Shower (Mobility)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible Bathtub, Balcony (Communications, Mobility)

Free WiFi

Room, 2 Queen Beds, Accessible Bathtub, Balcony (Communications, Mobility)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Balcony (Furnished)

Free WiFi

Standard Room, 2 Queen Beds, Balcony (Furnished)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible Bathtub, Non Smoking (Communications, Mobility)

Free WiFi

Standard Room, 2 Queen Beds, Accessible Bathtub, Non Smoking (Communications, Mobility)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

Standard Room | Free WiFi

Standard Room

  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed, Balcony (Furnished)

Bathroom

Standard Room, 1 King Bed, Balcony (Furnished)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Roll-in Shower (Mobility)

Free WiFi

Standard Room, 2 Queen Beds, Roll-in Shower (Mobility)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible Bathtub, Non Smoking (Communications, Mobility)

Free WiFi

Standard Room, 1 King Bed, Accessible Bathtub, Non Smoking (Communications, Mobility)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Bathroom

Standard Room, 1 King Bed

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Suite, 1 Bedroom

Free WiFi

Presidential Suite, 1 Bedroom

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Mobility Accessible, Balcony (Communications)

Free WiFi

Room, 1 King Bed, Mobility Accessible, Balcony (Communications)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Mobility Accessible, Non Smoking (Communications)

Free WiFi

Suite, 1 Bedroom, Mobility Accessible, Non Smoking (Communications)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking (Communications)

Bathroom

Standard Room, 1 King Bed, Accessible, Non Smoking (Communications)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Free WiFi

Standard Room, 2 Queen Beds

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom

Free WiFi

Suite, 1 Bedroom

  • Sleeps 2
  • 1 King Bed

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Exterior
The Park Vista - a DoubleTree by Hilton Hotel - Gatlinburg
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  • Pet friendly
  • Parking available
  • Internet access
9.0 out of 10, Wonderful, 1,936 reviews
The price is CNY710
CNY800 total
includes taxes & fees
Nov 30 - Dec 1
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About the neighborhood

Map
229 East Parkway, Gatlinburg, TN, 37738

What's nearby

  • Historic Ogle Log Cabin - 3 min walk - 0.3 km
  • Anakeesta - 4 min walk - 0.4 km
  • Ripley's Aquarium of the Smokies - 6 min walk - 0.5 km
  • Gatlinburg SkyPark - 13 min walk - 1.2 km
  • Gatlinburg Space Needle - 13 min walk - 1.2 km

Getting around

  • McGhee Tyson Airport (TYS) - 72 min drive

Restaurants

  • ‪Ole Red - ‬3 min walk
  • ‪Jason Aldean’s Kitchen & Rooftop Bar - ‬9 min walk
  • ‪Subway - ‬7 min walk
  • ‪Tennessee Cider Company - ‬7 min walk
  • ‪Pancake Pantry - ‬8 min walk

About this property

Hotel Indigo Gatlinburg Downtown by IHG

When you stay at Hotel Indigo Gatlinburg Downtown by IHG, you'll be in a great location, within just a 10-minute walk of Anakeesta and Ripley's Aquarium of the Smokies. After splashing around at the outdoor pool, you can grab a bite to eat at the coffee shop/cafe or unwind with a drink at the bar/lounge. Also, Gatlinburg SkyPark and Gatlinburg Space Needle are within a 15-minute walk.

At a glance

DONE

Hotel size

    • 136 rooms
    • Arranged over 6 floors
DONE

Arriving/Leaving

    • Check-in start time: 4:00 PM; Check-in end time: anytime
    • Minimum check-in age: 21
    • Check-out time is 11:00 AM
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
    • Information provided by the property may be translated using automated translation tools
    • Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
    • Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
    • Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21
DONE

Pets

    • Pets allowed*
    • Service animals welcome
    • Food and water bowls available
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms (speed: 50+ Mbps)
LOCAL_PARKING

Parking

    • Covered onsite self parking (USD 15.00 per day; includes in/out privileges)
    • Wheelchair-accessible parking and van parking on site
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Shared microwave

Services

  • 24-hour front desk
  • Laundry facilities

Facilities

  • Built in 2025
  • An outdoor pool

Accessibility

  • Elevator
  • Wheelchair-accessible parking
  • 6 on-site accessible parking spaces
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Well-lit path to entrance
  • Pool hoist on site

Room amenities

Stay connected

  • Free WiFi (speed of 50+ Mbps)

Fee & policy details

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 75.00 per accommodation (may vary based on length of stay)

Parking

  • Covered self parking costs USD 15.00 per day with in/out privileges

Policies

This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover
This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Frequently asked questions

Is there a pool at Hotel Indigo Gatlinburg Downtown by IHG?

Yes, there's an outdoor pool.

Are pets allowed at Hotel Indigo Gatlinburg Downtown by IHG?

Yes, pets are welcome. There's a charge of USD 75.00 per accommodation, per stay. Service animals are exempt from fees. Food and water bowls are available.

Is parking offered on site at Hotel Indigo Gatlinburg Downtown by IHG?

Yes. Self parking costs USD 15.00 per day.

What are the check-in and check-out times at Hotel Indigo Gatlinburg Downtown by IHG?

Check-in start time: 4:00 PM; Check-in end time: anytime. Check-out time is 11:00 AM.

What is there to do at Hotel Indigo Gatlinburg Downtown by IHG and nearby?

Hotel Indigo Gatlinburg Downtown by IHG has an outdoor pool.

Are there restaurants at or near Hotel Indigo Gatlinburg Downtown by IHG?

Yes, there's an onsite restaurant.

What's the area around Hotel Indigo Gatlinburg Downtown by IHG like?

Hotel Indigo Gatlinburg Downtown by IHG is a short 5-minute walk from Anakeesta and 7 minutes' walk from Ripley's Aquarium of the Smokies.

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Reviews

Hotel Indigo Gatlinburg Downtown by IHG Reviews

9.6

Exceptional

10

Cleanliness

10

Amenities

9.6

Staff & service

10

Eco-friendliness

10

Property conditions & facilities

Reviews

10/10 Exceptional

Exceptional Hotel near attractions

Very much enjoyed the stay. The hotel is within walking distance of downtown and to the attractions in Gatlinburg. Shower was amazing and the bed comfortable. Balcony was very nice and clean. One weird thing is that most of the employees are foreigners but they are very nice. Would definitely stay here again.
JOHN, 3-night trip

10/10 Exceptional

Brand new hotel that had the best heated infinity pool and roof top bar! Very comfortable bed and linen! Walking distance to everything so nice not to deal with finding parking but did charge us $15/day after I was told on the phone that there is no fees…
Patricia, 3-night trip

10/10 Exceptional

Excellent hotel with everything you need on the property. This hotel is located on the eastern end of the main strip so once you’re parked in the secure covered parking garage you can simply walk the strip and avoid the heavy traffic. There are several back roads to avoid driving down the main strip for faster access to and from the mountains as well. This is a newer hotel with upgraded everything. Restaurant on the rooftop with a view and coffee shop on property and snack closet in the lobby. Comfy bed and superb shower. This will likely be my go to hotel for Gatlinburg. You may even get lucky and see their friendly Blackbeard stroll through the parking garage in the early mornings.
Michael, 3-night trip

10/10 Exceptional

Impressive Indigo

Every one on staff was amazing. Especially the front desk, the restaurant, Emilia, Madonna, and Alex. The maid, everyone.
Patty, 2-night trip

10/10 Exceptional

AC Heating unit was noisy
Ricardo, 4-night trip

6/10 Good

The hotel is immaculately clean. Everything is brand new, because it was just finished being built. The service was also very good. Everyone was very attentive. I didn't like the bed pillows. They are very fat, but they shrink down to nothing, so in the morning you wake up with a stiff neck. Also, the restaurant on the top floor is beautiful and brand new, but the food and the drinks are extremely expensive and the breakfast was overpriced, cold, and they were out of a lot of things when I got to the buffet. No discount, $23 for breakfast per person.
This was my breakfast plate, which they were out of potatoes, and there were a few cold miserable sausages. No discount!
LINDA A, 2-night trip

6/10 Good

Overall the hotel is beautiful. When we got to our room the beds were unmade and the room wasn’t ready. I called the front desk and they switched us to another room right away. They were very apologetic and offered us free breakfast ($39 value for each person) to which we accepted along with a bottle of champagne. When we went for breakfast this morning we were very surprised to see the breakfast that was offered was nothing more than a standard hotel complimentary breakfast from any other hotel. All of the food was cold and the staff was only seen twice and not very friendly. We had not planned on having breakfast there because there are several places around town highly recommended for the same price, however decided to take advantage of the offer for a free breakfast. We would have been very disappointed had we actually paid for it.
Jaime, 1-night trip

10/10 Exceptional

Girls trip 2025

Hotel Indigo Gatlinburg absolutely exceeded every expectation! From the moment I arrived, the owner went above and beyond to make sure my stay was perfect. You can truly feel the care and pride they put into this place. The view from the hotel is breathtaking—whether you’re enjoying your morning coffee or winding down in the evening, the scenery alone makes it unforgettable. The rooftop bar is an absolute gem! Beautiful atmosphere, amazing coc ⭐️⭐️⭐️⭐️⭐️ Hotel Indigo Gatlinburg absolutely exceeded every expectation! From the moment I arrived, the owner went above and beyond to make sure my stay was perfect. You can truly feel the care and pride they put into this place. The view from the hotel is breathtaking—whether you’re enjoying your morning coffee or winding down in the evening, the scenery alone makes it unforgettable. The rooftop bar is an absolute gem! Beautiful atmosphere, amazing cocktails, and the most stunning backdrop of the Smoky Mountains—it felt like something out of a dream. Every detail of the hotel was thoughtfully designed, stylish, and welcoming. From the warm hospitality to the incredible setting, everything about this stay was simply beyond beautiful. I can’t wait to come back!
Kim, 3-night trip

10/10 Exceptional

Yudenis, 1-night trip

10/10 Exceptional

James, 2-night trip

10/10 Exceptional

Amy, 3-night trip

10/10 Exceptional

woody, 2-night trip

10/10 Exceptional

Steven, 3-night trip