Centrally located near Marble Arch and Piccadilly Circus, Mermaid Suite Hotel offers a convenient retreat. Enjoy a meal at the on-site restaurant, connect to in-room WiFi, and store your luggage safely while exploring the nearby attractions. The helpful staff has left a lasting impression on previous guests.
Mermaid Suite Hotel offers a fantastic location, putting you just a 5-minute walk from Oxford Street and Bond Street. Also, Oxford Circus and London Palladium Theatre are within just a 10-minute walk. Fellow travelers love the helpful staff and location. The property is just a short walk to public transportation: Bond Street (Elizabeth Line) Station is 2 minutes and Bond Street Underground Station is 3 minutes.
At a glance
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Hotel size
32 rooms
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Arriving/Leaving
Check-in start time: 1 PM; Check-in end time: 1:00 AM
Minimum check-in age: 18
Check-out time is 11 AM
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Special check-in instructions
The front desk is open daily from 9:30 AM - 11:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools
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Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
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Pets
Pets not allowed
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
No onsite parking
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Other information
Smoke-free property
Property amenities
Food and drink
Restaurant
Services
Front desk (limited hours)
Luggage storage
Facilities
ATM/banking
Safe-deposit box at front desk
Room amenities
Be entertained
Flat-screen television
Home comfort
Heating
Electric kettle
Iron/ironing board
Sleep well
Free crib/infant bed
Bed sheets provided
Freshen up
Private bathroom
Shower only
Free toiletries
Hair dryer
Towels
Stay connected
Free WiFi
Phone
More
Daily housekeeping
In-room safe
Fees & policies
Children & extra beds
Rollaway beds are available for GBP 60 per night
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
Policies
Only registered guests are allowed in the guestrooms.
This property does not have elevators.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Mermaid Suite Hotel London
Mermaid Suite Hotel
Mermaid Suite London
Mermaid Suite
Mermaid Suite Hotel London, England
Mermaid Suite Hotel Hotel
Mermaid Suite Hotel London
Mermaid Suite Hotel Hotel London
Frequently asked questions
Does Mermaid Suite Hotel offer free cancellation for a full refund?
Yes, Mermaid Suite Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Mermaid Suite Hotel?
Sorry, pets aren't allowed.
Is parking offered on site at Mermaid Suite Hotel?
Sorry, there's no onsite parking at Mermaid Suite Hotel.
What are the check-in and check-out times at Mermaid Suite Hotel?
Check-in start time: 1 PM; Check-in end time: 1:00 AM. Check-out time is 11 AM.
Are there restaurants at or near Mermaid Suite Hotel?
Yes, there's an onsite restaurant.
What's the area around Mermaid Suite Hotel like?
Mermaid Suite Hotel is a short 2-minute walk from Bond Street (Elizabeth Line) Station and 11 minutes' walk from Marble Arch. Travelers give top marks for the hotel's prime location.
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Reviews
Mermaid Suite Hotel Reviews
7.4
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
7.6
Cleanliness
9.4
Location
7.8
Staff & service
6.6
Property conditions & facilities
Popular mentions
Room
Location
Service staff
Bathroom
Bed
Elevator
Flights
Weather
Air conditioning
Lobby
Reviews
Verified
10/10 Exceptional
Apr 11, 2026
Great location.
Christopher
Christopher, 3-night trip
Verified
8/10 Very good
Apr 12, 2026
Excellent location. Budget hotel could have been a bit cleaner but overall perfect for our 2 night stay right in the centre on a nice little pretty back street
Angela
Angela, 2-night trip
Verified
6/10 Good
Mar 18, 2026
Location perfect for events shops on Oxford and Bond St
Clean bed and bathroom and value for money
Candida
Candida, 1-night trip
Verified
8/10 Very good
May 29, 2026
The accommodation is in a perfect location. All the sights are within walking distance. We didn’t need to take a bus or the subway once during our entire stay. The receptionist at check-in was very helpful and friendly, and gave us a larger room than the one we had booked. I didn’t mind the lack of an elevator; walking a few extra steps isn’t a problem for me. The hotel’s furnishings are a bit dated, but everything is clean. The beds are comfortable. I recommend The Mermaid Suite Hotel for shorter stays—it’s worth it.
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Lucie
Lucie, 3-night trip
Verified
10/10 Exceptional
Jan 30, 2026
Rooms very spacious and very clean
Stuart
Stuart, 1-night trip
Verified
10/10 Exceptional
Dec 8, 2025
clean hotel shops on doorstep very handy to tube.
Pauline
Pauline, 2-night trip
Verified
10/10 Exceptional
Feb 17, 2026
Did what it said on the tin. Lovely room, that was clean, tidy and comfortable.
Gary
Gary, 1-night trip
Verified
10/10 Exceptional
Jan 8, 2026
Pleasant welcome and an easy check-in. Room was very comfortable, clean, with all you would need for a short stay. A great location just off Oxford Street, close to Bond Street tube station. Highly recommended for a few nights in Central London.
Andrew
Andrew, 1-night trip
Verified
8/10 Very good
Nov 11, 2025
Excellent little hotel. Staff friendly, room clean and tidy. Ideal location too! Would recommend.
NICHOLAS
NICHOLAS, 1-night trip
Verified
4/10 Fair
Apr 19, 2026
Good aspects - Central convenient location; comparatively good price for location; clean smart bedding. Bad aspects - water temperature always hot, extremely hot even if turned to cold in sink and shower - scalding hot to the extent it could be dangerous, first morning useable as shower but second too scalding. No cold water to drink clean teeth etc, kettle grossly dirty in inside, no coffee sachets, extra beds in room so very cramped, no desk or table( just old small bedside table)
Kerry
Kerry, 2-night trip
Verified
8/10 Very good
Sep 11, 2025
Excellent location for our plans
Hazel
Hazel, 1-night trip
Verified
10/10 Exceptional
Nov 19, 2025
Very handy location, perfect for Oxford Street etc. Good price and clean room. Easy check in and out.
John
John, 1-night trip
Verified
10/10 Exceptional
Sep 21, 2025
Perfect location
Kjell-Arne
Kjell-Arne, 6-night trip
Verified
8/10 Very good
Sep 18, 2025
The hotel is acceptable, and clean. It’s brilliantly positioned and the staff are very friendly and helpful.
Stephanie
Stephanie, 1-night trip
Verified
10/10 Exceptional
Jul 29, 2025
So convenient a location. Lovely restaurant attached to hotel. They gave good discount
Christine
Christine, 2-night trip
Verified
10/10 Exceptional
May 27, 2026
Wasn't sure what to expect as this hotel was above a restaurant/ shops ! , but my room was very nice and large it was actually a pleasant surprise. The reception is a door away with a short flight of stairs and the hotel has stairs that i could manage and i'm a female oap. It was easy to check in and out , the room was very clean i actually had 3 single beds in my room with still plenty of room to move. The hotel is right near Oxford street with John Lewis being a five min walk who also sell milk and newspapers which helped. Their are a few eating places within a stones throw of this hotel , i went in the Angus steak house & had the best fish & chips ever. What really appealed to me was that you were within walking distance of The London Palladium taking under 20 mins , this is so nice when you leave an evening show and your back at the hotel in under 20 mins , even passing MC Donald's on the way which is handy if your hungry after the show. Lastly the bathroom in my room was very large but would have liked a extra surface to put toiletries on. Only one gripe i had no milk cartons in the room when i arrived also their is no fridge but apart from that what a wonderful hidden little gem and right near Oxford street and very good prices for the location, i would highly recommend & shall always stay here when going to the Palladium......
June
June, 1-night trip
Verified
8/10 Very good
Nov 19, 2025
Location was incredible. Right in the middle of SoHo. You get what you pay for - the room is quite small, the shower is very small, no elevator/lift on site. But overall a great spot
Sebastian
Sebastian, 2-night trip
Verified
10/10 Exceptional
Jul 27, 2025
Easy access to stuff close by and walk. Room felt private and quiet.
William
William, 2-night trip
Verified
8/10 Very good
Oct 31, 2024
Amazing location
Vicente
Vicente, 5-night trip
Verified
10/10 Exceptional
May 8, 2025
Very clean and so central
PAUL
PAUL, 2-night trip
Verified
8/10 Very good
Aug 22, 2024
Convenient location with shopping close by.
David
David, 2-night trip
Verified
10/10 Exceptional
Aug 12, 2024
lovely spacious clean room, with coffee / tea facilities. very comfortable beds and location of hotel perfect
Paula
Paula, 1-night trip
Verified
10/10 Exceptional
May 6, 2025
Lovely receptionist, great room. All round great experience
Gillian
Gillian, 1-night trip
Verified
8/10 Very good
Mar 27, 2024
Ideal location, facilities all good for my 1 night stay.
Philip
Philip, 1-night trip
Verified
8/10 Very good
Jan 6, 2025
Location is great only minutes away from Oxford Street